Software Dvlpr (Turbot Administrator) - Plano

PLANO (PLN)

Brief Summary

                            Computer Systems Engineer Mid.

Independently plans installs, integrates and validates systems software and hardware solutions. Manages technical change implementation across environments. Acquires and applies broad knowledge of the business, its products, and processes. Resolves issues of and navigates obstacles to deliver work product. Serves as a resource to less experienced team members on escalated issues of a routine nature. Participates in the evaluation, development, implementation, integration and administration of internal and external business solutions that meet customer needs.


•	Consistently applies learned processes, procedures and workflows to include however not limited to the software and/or hardware environments in one domain.
•	Generates new solutions leveraging competent skills and knowledge.
•	Solve complex infrastructure and application problems independently.
•	Considered fully qualified in one domain.
•	May serve as a mentor to junior team members.
•	May be a subject matter expert in one or more specializations within a domain.
•	Utilizes troubleshooting techniques to determine problem root cause and apply knowledge of operational infrastructure to determine business impact.
•	Perform system monitoring, daily check, diagnostic and corrective action, complex root cause analysis and implement corrective measures to prevent future service interruptions.
•	Configures, maintains and monitors systems infrastructure to enhance availability, improve performance, and ensure adequate capacity.
Minimum Experience:
•	Bachelor's degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree
•	4+ years of relevant business support and/or general information technology support experience
•	Proficient knowledge of systems administration and/or systems programming skills, Websphere, Unix, Windows Server, Desktop OS internals or Mainframe domains
Preferred Experience:
•	Experience supporting Cloud services
•	Providing controls and enforcing them around Regulatory and Compliance
•	Administration of Patch management and update tool