Business Intelligence Analyst Jr

We are seeking a Business Intelligence Analyst – Jr level

Responsibilities:
Use SQL to develop data sets for data visualizations
Certify that a layer 3 asset accurately meets requirements by comparing against layer 2 (source) assets.
Deliver insights to action to the business using billing and channel data sets.
 
Requirements: 
1-2 years of SQL 
Excel proficiency
Strong analytical and critical thinking skills
Good communication skills – ability to describe bugs to engineers
 
Preferred: 
VS code
Snowflake, MySQL, Github
Billing experience 
 
 
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UX Designer Jr

Jr/Mid UX Designer – San Antonio


Job Description:
UX (user experience) designers are responsible for improving the user's experience of using a product, such as making it easier to use and more enjoyable. A portfolio of previous work is required.

Top Three Required Experience:

1. UX design
2. Visual design
3. Digital design

1. Figma
2. Photoshop
3. Illustrator

• Property and Casualty Insurance: Design user-friendly interfaces for insurance-related tasks (quoting, policy purchase, claims) while adhering to industry best practices.
• New Member Account: Optimize the account creation and management process, prioritizing data privacy and security.
• Onboarding: Create personalized and interactive onboarding experiences to drive user activation and retention.
• Homepage: Maintain a consistent brand experience and optimize the homepage for key user tasks and accessibility.
• Rewards: Design engaging and transparent reward programs that incentivize desired user behaviors.

Accounts Payable Data Entry

Accounts Payable Data Entry
$15 an hour
 
Responsibilities:
Process accounts payable exceptions
Process invoices and payment transactions
Reconcile general ledger accounts
 
Requirements:
2+ years of experience  with back-office operations processing and researching money movement disbursement payments,.
Attention to detail.
Strong communication skills (oral and written).
Strong analytical skills
Good time management skills.
MS Office experience
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Data Entry Specialist

We are seeking a Data Entry Specialist for a client in San Antonio.
 
Job Duties:

Use Workforce management tools to support contact center workforce management performance (ex. daily staff requirements, schedule efficiency, and time off).
Provide front-line contact center employees guidance and direction for scheduling and time off processes.
Monitor contact center trends to plan and maximize efficiency and ensure the contact center meets key performance metrics.
 
Requirements:

2 years of experience in workforce management planning within a contact center environment.
Experience with NICE or a similar platform.
Basic knowledge of data analysis tools and techniques.
Good verbal and written communication skills
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Optimization Engineer

A/B Testing Optimization Engineer
Role Overview:
The A/B Testing Optimization Engineer is responsible for designing, developing, and executing A/B and multivariate tests across digital platforms to enhance user experience, increase conversion rates, and support data-driven decision-making. This role combines technical proficiency, analytical acumen, and a deep understanding of user behavior and digital marketing to deliver measurable business outcomes.

• Test Development & Execution
  • Code and implement A/B and multivariate tests across websites, mobile apps, landing pages, and digital campaigns.
  • Gather technical specifications and build test variations using front-end technologies (HTML, CSS, JavaScript).
  • Maintain and troubleshoot integrations with 3rd-party analytics and optimization tools.
• Collaboration & Support
  • Work closely with product managers, designers, marketers, and developers to define test hypotheses, prioritize experiments, and ensure accurate tracking.
  • Train IT and development teams on A/B testing best practices and frameworks.
  • Peer review test code and implementations across engineering teams.
• Data Analysis & Optimization
  • Analyze test results using statistical methodologies to determine significance.
  • Interpret and translate complex data into actionable insights and recommendations.
  • Present clear, data-backed findings to stakeholders at various levels.
• Strategy & Innovation
  • Champion a culture of experimentation and data-driven decision-making.
  • Stay current with industry trends, testing tools, and CRO methodologies.
  • Contribute to the ongoing optimization of digital user experiences and business KPIs.

• Experience:
  • 3+ years in A/B testing, CRO, digital analytics, or a similar optimization-focused role.
• Technical Skills:
  • Strong knowledge of experimentation frameworks and hypothesis-driven testing.
  • Proficiency in front-end technologies (HTML, CSS, JavaScript).
  • Experience with testing platforms such as:
    • Adobe Target
    • Optimizely
    • VWO
    • Google Optimize (or similar)
• Analytics & Tools:
  • Proficient in web analytics tools like:
    • Google Analytics
    • Adobe Analytics
    • Hotjar
    • Mouseflow
  • Familiarity with statistical analysis and result validation.
• Soft Skills:
  • Strong analytical thinking and attention to detail.
  • Effective communicator with the ability to explain technical and analytical concepts to non-technical audiences.
  • Excellent collaboration and time management skills.
  • Passion for continuous learning and improvement.

Collections Representative (Call Center)

Collections Representative (Call Center) - NORTH PHOENIX 

We are actively seeking experienced and professional Call Center Collections Representatives to join our growing team in Phoenix, AZ. If you're driven, reliable, and thrive in a fast-paced, performance-based environment, we want to hear from you.
 
Key Responsibilities:

• Collect on delinquent consumer accounts
• Maintain accurate and timely records of all customer interactions
• Work in a metrics-driven environment and consistently meet performance goals
• Exhibit professionalism and maturity in all interactions
• Assist customers by resolving payment issues, setting up payment plans, and negotiating settlements
• Multitask across multiple systems and communication channels

• Call center experience (inbound /outbound) is required
• 2+ years of consumer debt collections experience
• Proven experience working delinquent accounts
• Demonstrated success in performance metrics environments
• Ability to multitask and solve problems independently
• High School Diploma or GED required
• MS Word and Excel
• Auto-dialer experience strongly preferred
• Must be able to work onsite 
• Training will be 4 weeks of 7-4 pm, and schedule will be between the hours of 8-7 pm. Saturdays are mandatory. 

UX Copywriter

We are seeking a UX Copywriter.  100% Remote - WFH
 
Ideal candidate for this role should be able to write human, encouraging, and forward-thinking language that drives digital adoption, builds brand loyalty, and keeps users moving forward.


Responsibilities:
 
Reviewing website content for optimization to drive more engagement
Creating new content for new experiences added for member claims
Assisting with migration to Adobe Experience Manager

Requirements:
 
5-8 years of content writing, UX writing, designing content for customers facing digital claims experience
A history of working with designers, product managers, product marketing teams, researchers, data analysts, and/or other writers to build exceptional product experiences
Experience writing product copy for websites, apps, landing pages, SMS & push notifications, and transactional emails
High degree of comfort translating complex concepts into clear and engaging writing with a solid, consistent voice
Super strong attention to detail, both in word selection for micro-copy as well as overall organization and documentation of ideas and projects
Knowledge of online technology and related products, including web and mobile UI
Portfolio of work that demonstrates how they've used insight, empathy, and language to create simple and effective user experiences
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Financial Advisor

Financial Advisor

Job Summary:
We are seeking a knowledgeable and client-focused Financial Advisor to join our team. The ideal candidate will be responsible for providing personalized financial advice, developing financial plans, and helping clients achieve their long-term financial goals.

Key Responsibilities:

• Build and maintain strong relationships with clients.

• Build and grow their own book of business.

• Assess clients' financial needs and goals.

• Develop customized financial plans and investment strategies.

• Provide guidance on retirement planning, estate planning, tax strategies, and insurance.

• Monitor clients' financial situations and adjust plans as needed.

• Stay current with financial markets, products, and regulations.

• Maintain compliance with all regulatory requirements.

• Bachelor's degree in technology or business field.

• Certified Financial Planner (CFP) designation preferred.

• Proven experience as a Financial Advisor or similar role.

• Strong analytical, communication, and interpersonal skills.

• Ability to build trust and long-term relationships with clients.

• Proficiency in financial planning software and tools.
• Required: candidate must hold a Series 7. Candidate must also hold a series 66 or equivalent (such as 63 or 65)

Life/Health Representatives

We are seeking Life/Health (Medicare) Representatives for the North Phoenix/Deer Valley location!

100% Onsite
 
Job Description:
Receives and fulfills member service requests for all life /health policy changes through various contact channels. Asks questions to discover key information and life events to understand the need, and documents relevant information. Recognizes verbal cues and potential opportunities to meet the customer’s need through a product or service. Encourages customer to take action to address needs and opportunities.
 
Work Schedule
Availability to work an 8hr shift anytime during our operating hours Monday - Friday, 7:30am-6:00pm CDT

Requirements:
High School Diploma or General Equivalency Diploma
1+ years of customer contact experience in a call center environment
1+ years of experience with Life/Health (Medicare)
Experience multi-tasking within a Windows operating system environment required.
Microsoft Office
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Life/Health Representatives

We are seeking Life/Health (Medicare) Representatives for San Antonio! 

 
Job Description:
Receives and fulfills member service requests for all life /health policy changes through various contact channels. Asks questions to discover key information and life events to understand the need, and documents relevant information. Recognizes verbal cues and potential opportunities to meet the customer’s need through a product or service. Encourages customer to take action to address needs and opportunities.
 
Work Schedule
Availability to work an 8hr shift anytime during our operating hours Monday - Friday, 7:30am-6:00pm CDT

Requirements:
High School Diploma or General Equivalency Diploma
1+ years of customer contact experience in a call center environment
1+ years' experience with Life/Health (Medicare)
Experience multi-tasking within a Windows operating system environment required.
Microsoft Office
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