Looking for outstanding people to work for the world's most innovative companies...
Instructional Designer
Instructional Designer – Remote!
Requirements:
- 3 or more years of Instructional Design/ILT
- Experience in an Agile Environment.
- Strong communication skills to collaborate with SME’s
- Adobe Suite & Articulate
- Ability to handle multiple projects/deadlines at once
- Audio Editing experience
- Strong work ethic
- Portfolio is required
- Insurance experience is preferred
;
Loan Origination Call Quality Review Specialist
Loan Origination Call Quality Review Specialist – Phoenix
Responsibilities:
· Listen to recorded loan origination calls and score against a compliance checklist. Validating original call – was the call done right.
· Identify overall compliance related behavior trends and communicate to management
· Understand and perform certain performance metrics, including number of calls monitored and accuracy ratio.
Requirements:
2 years of recent mortgage underwriting, loan origination or similar mortgage experience (loan origination, mortgage processing, mortgage broker, loan officer, secondary marketing experience)
Actively taking mortgage applications
Experience with call monitoring or reviewing calls for mortgage/banking compliance.
Excellent listening skills
Critical thinking skills
High school diploma or GED equivalent.
;
Instructor Trainer 3
Instructional Trainer
Level Description
8 or more years of experience designing, developing and implementing training curricula. Develop training programs, including web-based and instructor led courses, job-aids, videos, etc. Minimum 5 years of experience conducting classes regarding standard operating procedures of various software solutions, IT security, IT system installation, software programming, system maintenance, and repair of software, operational support best practices, and equipment. Experience with web based learning management systems and e-Learning authoring tools. Expert knowledge of MS Office Suite 2010 (Word, Excel, PowerPoint, Outlook). A high degree of aptitude and flexibility to deliver training on a myriad of software products. Experience in delivering technical training in cloud-based technology is a plus.
Job Description
Responsible for preparing, conducting, and evaluating technical training programs. Writes literature and materials to be used in programs and designs exercises to enhance lectures. Shall deliver on-site and web-based training courses covering any number of software solutions. Leads development of infrastructure for information delivery, as well as taking part in the writing and maintenance of training material and supplementary technical documentation. Creates instructor materials (course outlines, background material, instructional materials, and training aids), as needed for different COTS Products/Current IT-Driven in-house solutions as well as desktop support processes, i.e. Remote Access Systems, RAS step by step procedure. Assists with formatting training materials created by other DIR Staff as requested. Determines needs and develops plans to meet the need of customers. Assists in design of computer-based and multimedia curriculum. Shall be planning, directing and undertaking classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops. The trainer will manage the training program in accordance with business needs, regulatory requirements, and Quality Management System. Help staff with their productivity reporting both within and without the agency. Researches and recommends vendors and costs for various training methods including: training classes from outside vendors; books; readymade training guides; computer or web based training. Stay current with developments in computer training field, especially alternative media/methods for instruction. This instructor uses a computer to organize and draft a curriculum that breaks a complex subject into blocks or units of instruction, creates graphics, and integrates them into curriculum. Courses may be instructor based, computer-based, simulator based, interactive, or non-interactive. This instructor also teaches short technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses. Job duties also include the following: incorporation of new curriculum in the teaching process (e.g., develops clarification or examples of application related to the subject matter), development and maintenance of classroom techniques that reflect professionalism and good discipline and enhance teaching, development of alternative teaching techniques and scenarios to maintain high motivation and interest in the subject areas, and while acting as the testing officer, the conducting of test analysis and development or revision of test items. The Training Specialist is primarily responsible for working with a team of Training Specialist in technical and system curriculum delivery, revision and maintenance. This specialist will gather, analyze, translate and compose technical information into clear, readable materials to be used by technical and non-technical personnel. Collect data and analyze audiences and training needs, based on new business processes and policies, and apply these into successful training delivery. This specialist will teach technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses. Has a basic understanding of EIR Accessibility and assistive technologies used by people with disabilities. Understands protocols for communicating with customers requiring special assistance to obtain required or requested information.
Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
- 8 Years – Required – Experience as a training instructor or in a related field
- 8 Years – Required – Experience in training methods and technologies
- 8 Years – Required – Experience in curriculum development and instructional design
- 4 Years – Preferred – Bachelor's degree in Education or related field
- 4 Years – Preferred – Experience with instructional design and training materials of Information Technology applications or systems
- 4 Years – Preferred – Strong presentation and facilitation skills
- 4 Years – Preferred – Excellent written communication abilities
Systems Analyst 2
Job Summary:
The Level 2 Server Administrator will be responsible for maintaining, upgrading, and managing our software, hardware, and networks. The contractor will diagnose and resolve problems quickly to ensure that our technology infrastructure runs smoothly and efficiently. The ideal candidate will have a strong background in IT, computer systems engineering, or systems administration.
Key Responsibilities:
- Install and configure server hardware and software.
- Manage Windows and Linux servers and technology tools.
- Monitor system performance to ensure everything runs smoothly and securely.
- Troubleshoot issues reported by users or identified through monitoring tools.
- Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
- Maintain security through access controls, backups, firewalls, etc.
- Upgrade systems with new releases and models as necessary.
- Develop expertise to train staff on new technologies.
- Build an internal wiki with technical documentation, manuals, and policies.
- Proven experience as a System Administrator or similar role (minimum of 4 years).
- Experience with Microsoft Teams calling
- Familiarity with various operating systems (Windows/Linux) platforms.
- Resourcefulness and problem-solving aptitude.
- The ideal candidate should possess proficiency in server management tools, along with a strong understanding of server OS.
- Analytical skills are crucial, including the ability to analyze system logs for troubleshooting purposes and the capacity to identify potential issues before they become critical problems.
- Excellent verbal and written communication skills are required, with the ability to explain complex technical concepts clearly.
- Strong organizational skills are necessary for managing multiple projects simultaneously, and effective problem-solving abilities under pressure are vital.
- The candidate must also be able to work collaboratively with other IT staff and departments.
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
- 7 Years - Required - Networks physical and logical structures
- 7 Years - Required - Standard concepts, practices, and procedures within a server administration
- 3 Years - Required - Experience with Linux OS
- 3 Years - Required - Experience with Windows OS
- 3 Years - Required - Experience with Microsoft Teams Calling
- 3 Years - Required - Analyze performance metrics and optimize server performance
- 3 Years - Required - Analyze system logs for troubleshooting purposes
- 3 Years - Preferred - Microsoft Teams Calling
Technical Writer 3
Technical Documentation
- Create comprehensive and clear Texas Student Data System (TSDS) technical documentation for end users.
- Ensure all documents are accurate, up-to-date, and adhere to agency standards and accessibility requirements
- Collaborate closely with the Product Owner team to gather necessary information.
- Documents may include, but are not limited to, simplified promotion logic guides, known software issues, software deployment release notes, and newsletter updates.
- Assist the Product Owner team with outreach to customers during peak TSDS Data Submission periods.
- Document software and data submission issues reported by Education Service Center (ESC) and Local Education Agency (LEA) customers.
- Present outreach findings to the Product Owner team, management, and division leadership.
- Maintain regular communication with customers to understand their needs and concerns.
- Research industry best practices for documenting internal processes and procedures for the Jira application. Analyze current methods to pinpoint areas for improvement.
- Propose, document, and implement these methods to improve the Product Owner team efficiency and usability for future projects and initiatives.
- Train and support team members on the new practices, creating internal documentation to ensure proficiency.
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
- 8 Years - Required - Technical Writing: Proven experience in creating clear, concise, and comprehensive technical documentation.
- 8 Years - Required - Software Documentation: Familiarity with documenting software issues, release notes, and technical guides
- 8 Years - Required - Jira: Experience with Jira or similar application life-cycle management tools
- 8 Years - Required - Collaboration: Strong ability to work closely with cross-functional teams
- 8 Years - Required - Communication: Excellent communication skills to effectively work with cross-functional teams
- 8 Years - Required - Customer Service: Experience in customer service, with strong communication skills.
- 8 Years - Required - Attention to Detail: High level of accuracy and attention to detail in all documentation tasks.
- 8 Years - Required - Training and Support: Experience in training other team members.
- 8 Years - Preferred - Texas Student Data System (TSDS): Experience working with the TSDS and its data collections.
Developer/Programmer Analyst 3
We are looking for an experienced ASP.NET Core Developer with strong Angular 14 and above UI development experience to join our team and contribute to exciting projects for Special Education funded applications for charter schools and other school districts which also integrate into other applications in the agency to drive business intelligence and web development forward.
Job Description:
- Develop, maintain, and enhance web applications using ASP.NET.
- Develop UI pages in Angular 14 or above
- Some experience of Angular 18 is highly preferable
- Strong experience with designing DB schemas, SQL, Stored Procedures, Entity Framework, SSRS
- Design, develop, and implement solutions in the Microsoft technology including C# Visual Studio, Sql Server (SSMS).
- Develop and maintain Web APIs using .net Core and should have understanding of RESTful APIs.
- Experience with TypeScript, CSS, Javascript and jQuery, bootstrap, Blazor
- Experience with implementing responsive behaviour in old asp.net applications
- Experience with making changes to legacy application for 504 ADA Compliance
- Familiarity for ORM-based database operations.
- Experience in writing integration tests for APIs and front-end applications as well as unit tests.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Optimize application performance and ensure scalability.
- Troubleshoot and resolve application issues and bugs.
- Experience with cloud platforms such as Azure.
- Knowledge of DevOps practices and CI/CD pipelines.
- Familiarity with Agile/Scrum methodologies.
- Experience in bringing down a cloud based application on-premises.
- Experience with ArcGIS would be helpful.
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
- 10 Years – Required – Proficiency in ASP.NET Core and C# in the recent 5 years of experience
- 10 Years – Required – Experience with SQL Server and database design, entity framework, schema design, stored procedures, SSRS
- 6 Years – Required – Experience with front-end technologies such as HTML, Typescript, CSS, JavaScript, and Angular
- 5 Years – Required – Strong knowledge of unit testing frameworks and tools (e.g., xUnit, NUnit, Selenium)
- 4 Years – Required – Knowledge of RESTful APIs and web services.
- 3 Years – Required – Proficiency in Angular 14 and above in the recent 5 years of experience
- 3 Years – Required – Experience with making web pages ADA 504 Compliant
- 3 Years – Required – Understanding of data integration and ETL processes.
- 3 Years – Required – Bootstrap, Blazor and jQuery
- 2 Years – Required – Experience with Angular 18 Version
- 4 Years – Preferred – Familiarity with Angular CLI, Angular Material, and RxJS
- 3 Years – Preferred – Experience with cloud platforms like Azure.
- 2 Years – Preferred – Understanding of Azure SQL Database and its features.
- 2 Years – Preferred – Arc GIS
- 1 Year – Preferred – Clear concise resume outlining how you meet the qualifications in the most recent experience.
Product Support Analyst 2
User Acceptance Testing (UAT):
- Develop and execute test plans, test cases, and test scripts based on business requirements.
- Coordinate with stakeholders to review test objectives and expected outcomes.
- Identify and document bugs or issues, and track their resolution with development teams.
- Validate functionality, usability, and performance of systems against defined criteria.
- Maintain test result records and report findings to project managers.
- Conduct post-deployment checks to ensure system stability and functionality in the live environment.
- Monitor and document production issues, analyzing root causes for resolution.
- Collaborate with technical teams to address system performance concerns promptly.
- Test newly implemented features or patches in the production environment.
- Provide status updates and recommend improvements to maintain high-quality system performance.
- Analyze and resolve complex customer support tickets escalated to Level 3.
- Investigate and identify root causes of technical issues reported by end-users.
- Collaborate with development teams to address and resolve software defects.
- Perform advanced troubleshooting for system errors and application bugs.
- Document resolutions and provide detailed feedback to Level 1 and Level 2 support teams.
- Validate fixes and updates in test environments before applying them in production.
- Recommend process improvements based on recurring issues or patterns.
- Ensure timely communication with stakeholders on ticket status and resolution timelines.
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
- 7 Years - Required - Testing Methodologies and Tools: Proficiency in UAT processes, test plan creation, and familiarity with QA tools.
- 7 Years - Required - Experience with system architectures, databases, and scripting languages to facilitate effective testing and troubles
- 7 Years - Required - Exceptional working knowledge of testing tools/softwares (i.e. SQL, JIRA, Swagger, Postman, TOAD, etc)
- 7 Years - Required - Knowledge of industry-specific domains:(i.e. Education, Data Standards, Texas Education Requirements, TEA, etc)
- 5 Years - Required - Analytical Thinking: Strong problem-solving skills to identify, analyze, and resolve defects during testing/prod review
- 5 Years - Required - The ability to meticulously examine test results, document findings, and ensure adherence to quality standards.
- 5 Years - Required - Excellent communication skills to effectively work with cross-functional teams
- 5 Years - Required - Prior experience in handling escalated support tickets or working in high-level technical support roles.
- 7 Years - Preferred - Detail-oriented with a focus on quality standards.
- 5 Years - Preferred - Technical knowledge of system architectures and scripting.
- 5 Years - Preferred - Experience in automated testing frameworks.
Developer/Programmer Analyst 3
We are looking for an experienced ASP.NET Core Developer with strong Angular 16 and above UI development experience to join our team and contribute to exciting projects for Special Education funded applications for charter schools and other school districts which also integrate into other applications in the agency to drive business intelligence and web development forward.
Job Description:
- Develop, maintain, and enhance web applications using ASP.NET.
- Develop UI pages in Angular 14 or above
- Some experience of Angular 18 is highly preferable
- Strong experience with designing DB schemas, SQL, Stored Procedures, Entity Framework, SSRS
- Design, develop, and implement solutions in the Microsoft technology including C# Visual Studio, Sql Server (SSMS).
- Develop and maintain Web APIs using .net Core and should have understanding of RESTful APIs.
- Experience with TypeScript, CSS, Javascript and jQuery, bootstrap, Blazor
- Experience with implementing responsive behaviour in old asp.net applications
- Experience with making changes to legacy application for 504 ADA Compliance
- Familiarity for ORM-based database operations.
- Experience in writing integration tests for APIs and front-end applications as well as unit tests.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Optimize application performance and ensure scalability.
- Troubleshoot and resolve application issues and bugs.
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.
- 10 Years - Required - Proficiency in ASP.NET Core and C# in the recent 5 years of experience
- 10 Years - Required - Experience with SQL Server and database design, entity framework, schema design, stored procedures, SSRS
- 6 Years - Required - Experience with front-end technologies such as HTML, Typescript, CSS, JavaScript, and Angular
- 5 Years - Required - Strong knowledge of unit testing frameworks and tools (e.g., xUnit, NUnit, Selenium)
- 4 Years - Required - Knowledge of RESTful APIs and web services.
- 3 Years - Required - Proficiency in Angular 14 and above in the recent 5 years of experience
- 3 Years - Required - Experience with making web pages ADA 504 Compliant
- 3 Years - Required - Understanding of data integration and ETL processes.
- 3 Years - Required - Bootstrap, Blazor and jQuery
- 2 Years - Required - Experience with Angular 18 Version
- 4 Years - Preferred - Familiarity with Angular CLI, Angular Material, and RxJS
- 3 Years - Preferred - Experience with cloud platforms like Azure.
- 2 Years - Preferred - Understanding of Azure SQL Database and its features.
- 2 Years - Preferred - Arc GIS
- 1 Year - Preferred - Clear concise resume outlining how you meet the qualifications in the most recent experience.
Data Entry Clerk
Data Entry – WFH
Responsibilities:
Support the Licensing team with and maintenance of employee's insurance licenses and registrations
Compile data from various sources and input into various systems and spreadsheets.
Ensure data is correct
Requirements:
5 years of effective, professional verbal and written communication
5 years of strong problem solving and critical thinking skills in a corporate environment
3 years’ experience with data entry and analysis
Ability to understand complex but repetitive tasks and work independently with efficiency.
Proficiency in Excel
Access experience
;
Information Security Administrator
Information Security Administrator – San Antonio
Responsibilities:
Collaborate with multi-functional teams to ensure data reliability, security, and accessibility.
Work in support of internal controls, sensitive data loss prevention, sensitive data discovery, and sensitive data classification.
Requirements:
2 years’ experience with Sensitive data controls to protect PCI, PHI, PII and IP data
2 years’ experience with Email Security and Network Data Loss Prevention policy development and alert monitoring
2 years’ experience working with Data Centric Information Security Issue Remediation
Experience working with Tokenization/Encryption
ServiceNow
CISSP is highly preferred
;
Database Administrator 2
Database Administrator 2
The Database Administrator contractor will be a part of the Administrative Applications Production Data Services team, responsible for providing on-call and operational support for critical application databases that feature complex data models, workflows, and reports. Key responsibilities include supporting requests from the Data Warehouse team, monitoring daily and weekly backups, and overseeing database performance and locking issues. The Worker may also be tasked with creating new logical and physical data models. Proficiency in Oracle databases is essential, as the candidate will optimize database performance during and after migration, identify and resolve performance bottlenecks, and implement monitoring solutions to track database health and performance metrics. Collaboration with the team to create and maintain logical and physical data models, particularly focusing on Oracle, is a crucial aspect of this role. Knowledge of Oracle Stored Procedures and Functions is required. Additionally, the position entails generating statistics for all schemas across Production, Development, and UAT databases, as well as performing necessary scripting for database tables. Participation in on-call support is also a requirement of this position.
Requirements:
- 6 Years Required: Experience in Oracle database design, analysis, and performance tuning
- 6 Years Required: Experience in Oracle database structures, data analysis, performance tuning
- 6 Years Required: Experience designing enterprise applications and/or services
- 6 Years Required: Experience creating technical and functional design documentation
- 6 Years Required: Experience within software development Life Cycle using Agile methodology (Scrum, for example)
- 6 Years Required: Experience with multi-tier system/application development (SOA, Microservices, 3-Tier applications, for example)
- 4 Years Preferred: Experience with data warehouse applications and/or database reporting features
- 1 Year Preferred: Jira experience
- 1 Year Preferred: Oracle Certification
Digital Storefront Migration Manager
Digital Storefront Migration Manager – 100% remote!
Responsibilities:
Coordinate migration of digital landing pages and content references from legacy CMS to new CMS
Ensure all Digital Content Owners have CMS capabilities generally available to support business requirements
Partner with development teams to remediate defects and prioritize enhancements to available components and capabilities
Create and/or enhance process maps and training materials to ensure digital content, assets, and web pages can be managed compliantly and efficiently
Communicate overall project status on a regular basis and escalate issues or risks in a timely manner to various stakeholders
Requirements:
- 8+ years’ experience creating, managing, and optimizing digital landing pages for large corporations
- 2+ years’ experience migrating content from legacy CMS to new CMS
- 2+ years’ experience leading teams to plan and execute project work
- Experience with AEM (Adobe Experience Manager) CMS a plus
- Good critical thinking
- Strong communication skills
- Strong at planning and execution
- Proactive / Self-Starter
- Bachelor’s degree
Call Monitoring Specialist
We are seeking a Call Monitoring Specialist for a client in San Antonio.
Job Description:
The individuals will be responsible for listening to pre-recorded calls and scoring each call against a compliance checklist. Calls are about the loan application process from beginning to end. Knowledge of the TRID, SAFE ACT and MLO are preferred, but not required.
Responsibilities:
· Listen to recorded loan origination calls and score against a compliance checklist. Validate that the original call was done correctly.
· Identify overall compliance related behavior trends and communicate to management
· Understand and perform to certain performance metrics, including number of calls monitored and accuracy ratio.
Requirements:
2+ years of experience in Servicing Real Estate/Mortgage, sub-servicing
OR 2+ years’ experience with Collections in Real Estate/Foreclosure/Bankruptcy
Attention to detail, having the ability to listen to the call while paying attention to the screen, filling out forms and staying focused on details to catch violations
Preferred:
UDAP, FDCPA, Mini Miranda, and different state law regulations and call recording laws
Real Estate Sub-Servicer experience within the collections center
Experience with call monitoring / quality reviews
;
Project Manager 3
Candidates will work with TDLR to perform complex to advanced project management and oversite, facilitate business analysis work including; documenting business processes, recommending improvement strategies, and developing functional and technical requirements documentation.
Primary Responsibilities:
Manage aspects of a technology related project.
Ensure project tasks and products follow the development process and quality guidelines while meeting functional, technical, security and contractual requirements.
Work with TDLR staff and contractor staff to coordinate, plan, assign, supervise, and evaluate the work of the project staff in a matrixed organization structure.
Manage deliverable content expectations, review processes, and acceptance criteria.
Ensure deliverables meet the agreed upon quality and content.
Develop and manage project budgets, schedules, work plans, resource requirements, and cost estimates and projections.
Ensure team members understand the project standards and be able resolve challenges with the quality of any party's work products.
Communicate with the project stakeholders, management, and other relevant parties.
Monitor and evaluate third-party vendor and contractor performance.
Document detailed system requirements.
Requirements:
- 8 years Required: Full-time experience in project management. Experience managing large, complex projects throughout all development phases.
- 8 years Required: Experience in structured design and development process, scope control, project estimation, risk mitigation, and preventive and corrective actions for overruns.
- 8 years Required: Experience managing project activities; establishing project goals and objectives; exercising sound judgment in making critical decisions; analyzing complex information and developing plans to address identified issues; demonstrate negotiation and facilit
- 8 years Required: Experience reviewing, analyzing, and evaluating business systems and user and stakeholder needs.
- 8 years Required: Experience facilitating and documenting business process mapping and business process reengineering and identifying new applications of technology to business problems that make a business more effective.
- 8 years Required: Experience documenting detailed requirements for information technology solutions that will meet program and user needs.
- 8 years Required: Experience working directly with Texas state agency as an employee or contractor in a PM role
- 5 years Required: Experience writing solicitation documents, including but not limited to Request for Information, Request for Offer (RFO) and Statement of Work (SOW) documents.
- 5 years Required: Experience simultaneously collecting requirements across multiple program areas or organizations that are geographically dispersed and that have varying business needs.
- 5 years Required: Experience working with DIR and the Data Center Services (DCS) including the implementation of cloud-based solutions
- 5 years Required: Experience with Texas Project Delivery Framework method.
- 1 year Preferred: Experience with Salesforce
Instructional Designer Intermediate
Instructional Designer
Job Overview:
This person will meet with SMEs and working on curriculum development, storyboarding, meet deadlines, communicate on project status using project management tools, collaborate with others well.
Prioritize tasks in project management software, assigning time blocks for specific activities. Reviewing project timelines, checking for updates from collaborators, and identifying any roadblocks.
Articulate 360 to develop eLearning modules, incorporating audio and video assets created and edited in Adobe Audition and Premiere Pro respectively. This would involve recording narration, editing video clips, and assembling interactive learning experiences within Articulate 360.
Requirements:
2 years Instructional Design strategies experience
2 years ILT experience & eLearning
2 years experience working with the tool Storyline and creating storyboards
2 years consulting with SMEs
2 years experience with Articulate 360
2 years curriculum development
Proactive, independent, collaborator and excellent communication skills
Portfolio/Samples are required (ideally would show samples of storyline)
Tools:
Articulate 360
Adobe Products (audio/video)
Project Management Software
Preferred:
Adobe Creative
Vyond
Claims experience
;
Project Manager – CMS Migration – 100% Remote
Project Manager – CMS Migration – 100% Remote
We are seeking a dynamic Project Manager involving an AEM migration project.
You will be expected to create and execute Work Breakdown Structures (WBS), build project schedules, and manage risk and scope for complex technical programs. Must have extensive project planning, execution, and tracking experience while collaborating with cross-functional IT teams and business stakeholders.
Required:
5–10 years of project management experience, PMP certification preferred
Extensive and current experience creating and executing project plans and WBS
Experience with Waterfall methodology; Agile is a plus will work under both
Excellent communication, detail orientation, and organizational skills
Experience with Jira Work Management (JWM)
Bachelor’s degree (required)
Preferred:
Experience with CMS migrations
Agile or Scrum Master Certification
Process improvement experience
Experience using Microsoft Project
;
Operational Performance Coach
Operational Performance Coach - Tampa
Job Responsibilities:
Coach operational leaders on the management process concepts and processes
Watch managers coach and review their performance
Give feedback to them on the demonstrated behaviors.
Requirements:
Experience with operational performance coaching
Operational excellence experience
Understanding of business metrics and KPIs
Strong communication skills, verbal and written
Able to create strong relationships
P&C or Claims experience is a plus.
MS Office proficiency
;
Operational Performance Coach
Operational Performance Coach - Phoenix
Job Responsibilities:
Coach operational leaders on the management process concepts and processes
Watch managers coach and review their performance
Give feedback to them on the demonstrated behaviors.
Requirements:
Experience with operational performance coaching
Operational excellence experience
Understanding of business metrics and KPIs
Strong communication skills, verbal and written
Able to create strong relationships
P&C or Claims experience is a plus.
MS Office proficiency
;
Operational Performance Coach
Operational Performance Coach - San Antonio
Job Responsibilities:
Coach operational leaders on the management process concepts and processes
Watch managers coach and review their performance
Give feedback to them on the demonstrated behaviors.
Requirements:
Experience with operational performance coaching
Operational excellence experience
Understanding of business metrics and KPIs
Strong communication skills, verbal and written
Able to create strong relationships
P&C or Claims experience is a plus.
MS Office proficiency
;
Project Manager
Project Manager – 100% Remote
Required:
6+ years of Project Management experience
6+ years of Building and finalizing project plans
6+ years of facilitating meetings and conversations with project teams and business stakeholders
6+ years of MS Project and MS SharePoint
Strong communication skills
Strong organization skills
Preferred:
Procurement background
System implementation experience
;
UX Designer Intermediate
UX Designer – Intermediate Level
Remote – WFH!
Responsibilities:
Support the business team by defining business problems and design requirements
Facilitate design sessions
Collaborate with team members to break down complex problems into manageable tasks
Participate in research efforts
Create end-to-end member experiences
Requirements:
Experience designing user interfaces for responsive web and native applications (iOS, Android, etc.).
Ability to apply human-centered design principles and methods to create effective solutions that align with user needs.
Experience in facilitating cross-functional sessions, collaborating with team members, and building consensus among diverse groups.
A working understanding of best practices in website navigation, mobile patterns, information architecture, and usability.
;
Financial Data Analysts with SmartView
Responsibilities:
Converts SmartView reports in existing user developed applications to incorporate newly built Oracle Cloud EPM applications.
Interprets changes in the master chart of accounts for conversion of reports.
Requirements:
Good working knowledge of Oracle SmartView and Oracle Essbase
Excellent communication skills.
Understanding of Financial Reporting.
Advanced Excel skills
UX Designer Sr
UX Designer Senior – Plano
Responsibilities:
Lead UX execution for large-scale, complex projects.
Translate business objectives and research findings into high-impact, user-centered solutions.
Apply human-centered design principles and methods to create effective solutions that align with user needs.
Requirements:
6-8 years of large corporate UX design experience.
Ability to demonstrate rationale of in-depth case studies.
Must be able to have functional use of advanced features of Figma – auto layout and responsive design.
Able to deal with complexity on an enterprise-wide level and be able to deal with ambiguity
Strong Figma experience
Design research or HCD experience
UX Designer
UX Designer Plano
Job Responsibilities:
Support the design team by defining business problems and design requirements
Facilitate design sessions
Collaborate with team members to break down complex problems into manageable tasks
Navigate the entire work stream from discovery through delivery.
Participate in research efforts and synthesize findings
Create end-to-end member experiences
Requirements:
4+ years of UX Design
Strong Figma skills experience
UX research knowledge/understanding
Experience with Design Language Systems/Style Guides
Human Centered Design experience or experience with research data
UserZoom experience is a plus.
Collections Representative
Collections Representative – San Antonio
Responsible for understanding the customers’ needs and delivering personalized solutions and education that will improve their overall financial security.
Required:
2 or more years of combined customer contact, and collections experience in the financial services industry.
6 months computer experience required, utilizing multiple computer applications in a Windows-based environment.
Ability to be on the phones making outbound calls and taking inbound calls for 100% of the day
Strong verbal and written communication skills.
Ability to work onsite and maintain reliable attendance and punctuality
Preferred:
College degree
Military background
;
Data Product Manager
Data Product Manager (Data Management) Onsite in Plano
Responsibilities:
Lead team in data quality and data management and working with the product management and Information Technology communities in prioritizing and funding capabilities delivery.
Independently leverage data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance.
Requirements:
Data management experience
Experience managing data management products
Product management experience
Communication strategy experience
CDMP highly preferred
Proactive and independent thinker
Adaptable and flexible
Excellent communication skills
Visio
Tableau
;