Digital Product Landing Page Specialist

Digital Product Landing Page Specialist
Location: Remote or San Antonio, TX
Department: eCommerce
Position Overview
We are seeking a Digital Product Landing Page Specialist to join our client’s dynamic eCommerce team. This role offers an exciting opportunity to make a direct impact on the digital customer experience for one of the nation’s leading insurance providers. You’ll be responsible for creating, maintaining, and optimizing high-impact digital product landing pages across our portfolio of insurance products — driving online engagement, lead generation, and sales conversion through thoughtful design, content, and execution.

What You’ll Do

• Review the development and optimization of digital product landing pages that enhance their online presence and conversion performance.
• Plan and manage comprehensive project schedules, ensuring timely execution of page development initiatives and consistent tracking against KPIs.
• Collaborate cross-functionally with internal teams including:
  • Product line experts and business leaders for content accuracy and alignment.
  • SEO specialists to boost organic visibility.
  • Writers and designers to craft compelling, customer-centric experiences.
  • Compliance and Legal teams to ensure adherence to regulatory guidelines.
• Research and analyze competitor and best-in-class landing pages across industries, delivering actionable recommendations for continuous improvement.
• Provide weekly progress reports, highlighting key achievements, challenges, and next steps to maintain transparency and stakeholder alignment.

• Bachelor’s degree in Marketing, Business Administration, Communications, Graphic Design, Web Design/Development, Human-Computer Interaction (HCI), or a related field.
• Minimum GPA of 3.25 or higher.

• Proficiency with Microsoft Excel, PowerPoint, and Word.

• Exceptional communication skills — both verbal and written — to engage effectively with multiple stakeholders.
• Strong planning and execution abilities, with experience managing several small-scale projects simultaneously.
• Knowledge of digital commerce and how organizations leverage online channels to promote, sell, and service products.
• Demonstrated traits and skills, including:
  • Detail-oriented and proactive mindset
  • Creative problem-solving
  • Process-oriented thinking
  • Analytical with a comfort for working with numbers
  • Technologically curious and inquisitive

Collections Representative (Call Center)

Collections Representative (Call Center) - 100% REMOTE

We are actively seeking experienced and professional Call Center Collections Representatives to join our growing team in Phoenix, AZ. If you're driven, reliable, and thrive in a fast-paced, performance-based environment, we want to hear from you.
 
Key Responsibilities:

• Collect on delinquent consumer accounts
• Maintain accurate and timely records of all customer interactions
• Work in a metrics-driven environment and consistently meet performance goals
• Exhibit professionalism and maturity in all interactions
• Assist customers by resolving payment issues, setting up payment plans, and negotiating settlements
• Multitask across multiple systems and communication channels

• Call center experience (inbound /outbound) is required
• 2+ years of consumer debt collections experience
• Proven experience working delinquent accounts
• Demonstrated success in performance metrics environments
• Ability to multitask and solve problems independently
• High School Diploma or GED required
• MS Word and Excel
• Auto-dialer experience strongly preferred
• Must be able to work onsite 
• Training will be 4 weeks of 7-4 pm, and schedule will be between the hours of 8-7 pm. Saturdays are mandatory. 

Process Engineer - Claims Transformation

Process Engineer – Claims Transformation
 
Responsibilities:
Work closely with operations to perform value stream mapping, and identify opportunities for work processes improvements
Suggest quality and productivity improvement measures to enhance operational efficiency
Develop and maintain scorecard and other tools to measure the success of process improvement initiatives
Create and periodically review metrics to capture operational performance more efficiently



Requirements:
4-6 years of developing and designing process improvement recommendations
Data analysis experience-able to gather data points and articulate to find solutions
ARIS experience
Understanding of risks and controls
Insurance claims experience is highly preferred
Experience with Generative AI is preferred  


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Digital Optimization Specialist

Digital Optimization Specialist
REMOTE!!

Helps to define the business and digital testing requirements for moderately complex to complex optimization efforts.
Evaluates, plans, and organizes work and resources for the execution of digital testing solutions from concept to production release, accountable for meeting quality targets and achieving program and project milestones within established timeframes and budget.

Required:

3-5 years’ experience in a business or technical function performing quantitative qualitative analysis to make data driven business recommendations.
3-5 years of experience creating models from multiple data sources (e.g., digital internet, website, mobile) to analyze and derive recommendations to resolve business issues
4 years of experience using split-testing software such as Adobe Target, Optimizely  or VWO or similar platforms or  4 years’ experience using digital analytics software such as Site Catalyst, Google Analytics, or Web Trends.
Proven track record successfully delivering a superior digital experience and engagement strategy in the digital arena (web and mobile app); able to effectively collaborate front-end development teams; expertise in all key functional areas, including usability, UX, design, and information architecture.
Strong analytical / problem solving skills.
Ability to synthesize information for effective decision making
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Financial Crimes Process Engineer

Financial Crimes Process Engineer – REMOTE!!

Responsibilities:

Lead the development and maintenance of process maps for key processes within the Financial Crimes organization.
Maintain process documentation, ensuring accuracy and currency.
Support the organization's ongoing efforts to improve compliance with regulatory requirements.
Suggest and implement automation improvements to manual controls using RPA and/or AI solutions.

Requirements:

3+ years of experience in process engineering with a track record of designing and implementing process improvements.
3+ years of experience working in a financial crimes environment dealing with fraud/disputes
Good understanding of business risk and controls.
Strong communication skills (verbal, written, listening), with the ability to distill complex information.
Self-starter with experience independently finding solutions in ambiguous environments.
VISIO and JIRA experience ;

Business Systems Analyst (Vendor Integration)

Business Systems Analyst (Vendor Integration)
 
Responsibilities:

Supplier Integration

• Leverage your technical and vendor experience to streamline integrations (Guidewire experience is a plus, but not required)

• Assess and optimize our supplier portfolio
• Bring experience in vendor/supplier management to diversify and future-proof our partnerships

• Build and implement data-driven scorecards to track supplier performance
• Simplify complex metrics into clear, actionable insights for stakeholders

• Strong background in supplier/vendor management
• Solid understanding of system integrations (Guidewire or similar platforms)
• Proven ability to take projects from inception to execution
• Experience building processes, scorecards, and operational frameworks
• Ability to manage multiple workstreams and prioritize effectively
• Excellent written and verbal communication skills
• Comfortable working in a fast-paced, high-ambiguity environment
• Highly organized and knows how to break down complexity into simplicity
• Honest, direct, and comfortable having tough conversations

Security Receptionist

We are seeking a Security Receptionist for a client in Tampa, Florida.

To apply, send resume to: recruiting@millgroupusa.com


Responsibilities:

• Front desk support
• Greet visitors
• Customer Service
• Issuing and creating visitor badges
• Collecting registrations
• Checking people in/out

Requirements:

• Experience making visitor badges
• Friendly attitude
• Highly organized

UX Designer with SharePoint

UX Designer with SharePoint

We are seeking a highly skilled Designer to optimize our SharePoint environment and lead the migration of content to SharePoint Online. In this role, you will design, develop, and implement engaging SharePoint experiences that facilitate seamless collaboration, document management, and information sharing across the organization.
 
The ideal candidate will possess a strong understanding of user-centered design principles and a proven ability to translate brand guidelines into a cohesive and visually appealing SharePoint environment. Role may also include graphical and communication design to meet organizational needs.
 
Required:
2-3 years of UX/Human Centered Design experience
Strong understanding of design principles
Ability to work in multiple CMS environments
SharePoint experience
Proficiency with Adobe Suite
Portfolio showcasing design principles
 ;

UX Copywriter

We are seeking a UX Copywriter.  100% Remote - WFH
 
Ideal candidate for this role should be able to write human, encouraging, and forward-thinking language that drives digital adoption, builds brand loyalty, and keeps users moving forward.


Responsibilities:
 
Reviewing website content for optimization to drive more engagement
Creating new content for new experiences added for member claims
Assisting with migration to Adobe Experience Manager

Requirements:
 
5-8 years of content writing, UX writing, designing content for customers facing digital claims experience
A history of working with designers, product managers, product marketing teams, researchers, data analysts, and/or other writers to build exceptional product experiences
Experience writing product copy for websites, apps, landing pages, SMS & push notifications, and transactional emails
High degree of comfort translating complex concepts into clear and engaging writing with a solid, consistent voice
Super strong attention to detail, both in word selection for micro-copy as well as overall organization and documentation of ideas and projects
Knowledge of online technology and related products, including web and mobile UI
Portfolio of work that demonstrates how they've used insight, empathy, and language to create simple and effective user experiences
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