Marketing and Intake Manager

Digital Technical Product Manager

Digital Technical Product Manager

Role Overview
This contractor will support the our client’s digital customer onboarding experience—from first eligibility inquiry through full membership.

Required Experience

• 6+ years releasing digital experiences/products to production
• 6+ years working directly with stakeholders to:
  • Understand business needs
  • Translate requirements
  • Recommend solutions that move products to release
• 6+ years planning and executing digital and/or IT projects
• Strong communicator (written + verbal)
• Proactive, organized, and comfortable operating independently
• Flexible with shifting priorities and competing requests

• Financial services or regulated-industry experience
• Experience with customer onboarding journeys
  (e.g., turning an inquiry into an active customer)
• Prior experience supporting large, cross-functional enterprise teams

Credit Risk Analyst

Credit Risk Analyst- REMOTE - WFH! 
 
Requirements:

6-8 years of SAS and SQL experience
Credit analyst/Credit risk strategies experience
Pro-active, able to work independently and hit the ground running
Experience working with and presenting raw data
Experience with credit cards is highly preferred
Python experience is preferred
 
 
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Consumer Loan Underwriter - Junior

Consumer Loan Underwriter – Junior level

Daily Duties:
Reviewing and underwriting consumer loan applications
Exercising lending authority
Managing concurrent chat communications (avg. 5–6 chats/day)
Applying regulatory and risk standards consistently
 
Requirements:
1 year experience with underwriting experience
Knowledge of Credit and Risk Assessment (1 year experience)
1 year of Analytical skills
Strong communication skills  
Experience with Outlook, Slack, Click to chat
Problem solving skills
 
Training schedule will be 8-5 for 2 weeks.
Work Schedule will be between: 8:00am-8:00pm CST Sunday-Saturday, must work either Saturday OR Sunday, with Friday off.
 

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Loan Origination Call Quality Review Specialist

Loan Origination Call Quality Review Specialist – Phoenix
 
Responsibilities:
·         Listen to recorded loan origination calls and score against a compliance checklist. Validating original call – was the call done right.
·         Identify overall compliance related behavior trends and communicate to management
·         Understand and perform certain performance metrics, including number of calls monitored and accuracy ratio.
 
Requirements:
2 years of recent mortgage underwriting, loan origination or similar mortgage experience (loan origination, mortgage processing, mortgage broker, loan officer, secondary marketing experience)
Actively taking mortgage applications
Experience with call monitoring or reviewing calls for mortgage/banking compliance.
Excellent listening skills 
Critical thinking skills
Cadence or Gridspace
High school diploma or GED equivalent.
 
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Data Entry Clerk

Document Coordinator

Business Operations Manager

Business Operations Manager

RESPONSIBILITIES:

Human Resources
Manage payroll, time off, employee benefit enrollment,
Manager employee online passwords and subscriptions.
Manage employee key performance indicators
Manage quarterly and annual reviews
Manage recruiting and training

Facility:
Manage facility for organization, cleanliness, heating and cooling, organization, etc.
Manage computer hardware, phone system, internet, routers, etc.

QUALIFICATIONS:

• 35+ years of experience in office management, operations, or administrative leadership
  (law firm or professional services environment strongly preferred)
• Demonstrated experience managing day-to-day office operations, including facilities, vendors, supplies, and workflows
• Proven ability to supervise, train, and support staff, including administrative and support team members
• Strong working knowledge of law firm operations, including confidentiality, deadlines, and professional standards
• High level of organizational and project-management skills with the ability to prioritize competing demands
• Exceptional written and verbal communication skills
• Advanced proficiency with Microsoft Office
• Comfort learning and administering practice management, billing, and document management software
• Ability to handle confidential and sensitive information with professionalism and discretion
• Strong problem-solving skills and the ability to operate independently with sound judgment

Supplier Manager

Supplier Manager 

Responsibilities:
Managing vendor performance
Stakeholder communication & alignment
Invoice review & validation

Requirements:
3-5 years Vendor/Supplier Contract Management experience
Invoice validation experience – Validate bill amounts
Understanding of contract language  
Experience with business requirements for creating RFPs
Comfortable working in a fast-paced, high-ambiguity environment
Excellent written and verbal communication skills
MS Office proficiency
Procurement system experience
P&C/Guidewire experience preferred. ;

Sr UX Designer

Senior UX Designer

A designer in this role is responsible for supporting the design team by defining business problems and design requirements, facilitating design sessions, collaborating with team members to break down complex problems into manageable tasks, and navigating the entire work stream from discovery through delivery. They also participate in research efforts, synthesize findings, and ensure compliance with risk management policies.
 
Requirements:
5 years of UX Design
Experience with web and native platforms
Portfolio that shows design process.
Resume that communicates effectively
Communication Skills - communicate ideas effectively
Corporate design experience, working with Design Systems
Human-Centered Design Methodology
Team player, culture fit
Figma experience
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UX Copywriter

We are seeking a UX Copywriter.  100% Remote - WFH
 
Ideal candidate for this role should be able to write human, encouraging, and forward-thinking language that drives digital adoption, builds brand loyalty, and keeps users moving forward.


Responsibilities:
 
Reviewing website content for optimization to drive more engagement
Creating new content for new experiences added for member claims
Assisting with migration to Adobe Experience Manager

Requirements:
 
5-8 years of content writing, UX writing, designing content for customers facing digital claims experience
A history of working with designers, product managers, product marketing teams, researchers, data analysts, and/or other writers to build exceptional product experiences
Experience writing product copy for websites, apps, landing pages, SMS & push notifications, and transactional emails
High degree of comfort translating complex concepts into clear and engaging writing with a solid, consistent voice
Super strong attention to detail, both in word selection for micro-copy as well as overall organization and documentation of ideas and projects
Knowledge of online technology and related products, including web and mobile UI
Portfolio of work that demonstrates how they've used insight, empathy, and language to create simple and effective user experiences
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Business Analyst  - Actuarial / Geospatial Analytics

Business Analyst  - Actuarial / Geospatial Analytics

We are seeking an intermediate-level Business Analyst with an actuarial background to support a growing actuarial analytics team within a Property & Casualty insurance environment. This role plays a critical part in transforming complex risk and catastrophe (CAT) data into clear, accessible geospatial dashboards and analytical insights used to support quarterly Concentration of Risk (CoR) metrics and broader risk strategy initiatives.
The ideal candidate brings a strong foundation in P&C actuarial analytics, hands-on experience with geospatial visualization, and solid SQL data querying skills. This role will also support the team’s ongoing data platform transition from SQL to Snowflake and contribute to emerging work in climate and catastrophe risk.
Key Responsibilities

• Build and maintain geospatial dashboards and data visualizations to support CAT loss forecasting and risk exposure analysis
• Support quarterly Concentration of Risk (CoR) metrics through data analysis, validation, and reporting
• Query, manipulate, and analyze complex datasets using SQL
• Perform peer reviews of complex Excel-based analytical reports
• Assist with inventorying SQL databases and queries as part of a migration to Snowflake
• Conduct ad hoc research and analytical refinement to support evolving risk strategies
• Collaborate closely with credentialed actuaries, including shadowing and knowledge transfer
• Translate analytical findings into clear presentations and visual outputs for stakeholders

• 3–5 years of actuarial analytics experience within Property & Casualty insurance
• Hands-on experience with geospatial analytics and dashboard development
• Proficiency with ArcGIS or comparable geospatial visualization tools
• Strong SQL skills for data querying and manipulation
• Advanced Excel skills (complex reports, analysis, peer review)
• High attention to detail and strong analytical rigor
• Ability to clearly communicate technical findings to non-technical audiences
• Experience working remotely in a collaborative team environment

• ACAS credential or progress toward CAS exams
• Experience with catastrophe models or CAT loss forecasting
• Exposure to climate risk or climate change analysis
• Experience supporting SQL to Snowflake data migrations
• Background in meteorology or climate science
• Experience building dashboards used for executive or risk leadership decision-making