Member Advocacy Specialist

We are seeking Member Advocacy Specialists for a client in San Antonio.

To apply, send resume to: recruiting@millgroupusa.com

Job Duties:
 

• Receives, analyzes, and processes Advocacy requests and member complaints through internal applications.
• Supports business goals through the achievement of quality goals and member experience measures.
• Uses basic understanding of auto and home insurance to recognize member needs, and documents relevant information.

• Knowledge of personal lines insurance products.
• Demonstrated experience in researching and analyzing.
• Strong written and verbal communication skills
• Experience multi-tasking and prioritizing in a highly complex environment.
• Able to work in a cross-functional team.
• MS Office proficiency 

Compliance and Operational Risk Testing Advisor

Compliance and Operational Risk Testing Advisor – Remote!
 
Responsibilities:

Perform steps needed to plan and execute testing of compliance with laws/regulations and operational risks of complex policies/procedures.
Assist with the creation, review, and execution of test steps to identify compliance and operational risks.

 
Required:
Business Risk and Control Testing or Auditing experience
Strong critical thinking, timeliness, and communication skills
Advanced business writing acumen
 
Preferred:
Human Resources and/or Compensation knowledge
Second Line of Defense experience
Big 4 Accounting Firm experience
Juris Doctorate
IT Auditing/Testing and Business Risk and Controls/Auditing/Testing
CISA is nice to have.  
 
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Sr Admin Assistant

Senior Administrative Assistant – San Antonio – 3-month contract

Responsibilities:

Managing calendars and travel; requiring timely responses and updates
Communication with VP+ executives and staff
Planning events for partners

Requirements:

5+ years of Executive Assistant experience supporting VP+ level executive.
5 years’ experience managing executive email and calendar schedules, with demonstrated ability to schedule meetings and manage remote meeting media and technology.
3 years’ experience with meeting/event coordination.
Microsoft Office proficiency
Concur experience preferred ;

Administrative Assistant

We are seeking Administrative Assistants for a client in San Antonio.
 
Job Duties:
Review outstanding invoices
Reconciliation
Issue Payments
Log Payments
 
Required Skills:
MS Office Proficiency
Good attendance
Organizational skills
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Presentation Designer

We are seeking a Graphic/Presentation Designer for a client in San Antonio.    WFH!!
 
Job Duties:

Supports Executive Management and their teams to develop presentations that articulate messaging in impactful, engaging, innovative and creative mediums to varying audiences.
Provides comprehensive design support for communications and presentations set to deliver to the Board of Directors.
Creates accurate and effective design components that tell a compelling story and influences key messages and visual impact.


Requirements:

5 years of graphic design and mobile video editing experience  
Demonstrated presentation skills in media technology such as PowerPoint, Photoshop, Prezi, After Effects, Flash, Adobe and Keynote.
Ability to integrate editorial content with graphic and interactive media.
Experience producing presentation designs with user experience and/or interactive design principles.
Excellent communication skills
Portfolio or work samples are required
Corporate experience is highly preferred
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Graphic Media Designer Sr

Graphic Media Designer - San Antonio
 
Job Responsibilities:
Apply advanced knowledge to conceptualize, design and oversee production of complex graphics for different types of media to include video, print, interactive media, presentations and events.
Meet with the business client and leads the plan for innovative solutions that deliver on the product business objectives and member experience.
Responsible for making recommendations on developing complex requirements into visually compelling graphics.  Presents concept and design to stakeholders and business leaders.
Develop overall art direction for high level company briefings, corporate video and corporate events.
 
 
Required:
4 years of graphic design experience using different mediums such as print, multimedia, web development, storyboarding, and animation.
Advanced knowledge in Adobe Photoshop, Adobe Illustrator, Adobe After Effects, Adobe In-Design, Adobe Media Encoder, Microsoft PowerPoint, Microsoft Word, Microsoft Excel.
Strong portfolio of artistic graphic design work and projects that illustrate application of graphic design techniques, principles, analytical skills and attention to detail.
Military and corporate experience is preferred.
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Design Research Coordinator

Design Research Coordinator – Plano

 Position will be mostly remote but will require a few days onsite every few weeks for research interviews.

Job Description:

Seeking a highly organized, detail-oriented, and proactive Design Research Coordinator to support our research operations, controls and recruitment practices. This role is essential in supporting participant recruitment logistics, stakeholder communications, and research facility operations, to ensure seamless execution of research studies. The ideal candidate is someone who thrives on structure, can juggle multiple tasks, and knows when to escalate, collaborate, or complete independently. While expertise in leading UX research efforts isn’t required, familiarity with qualitative research methods and unmoderated usability studies is desired.
 
Required:

4 years’ experience supporting participant recruitment and/or research facility operations
4 years’ experience with documentation, metrics, and reporting
Strong attention to detail, organization, and follow-through
Meticulous, self-motivated and confident
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Instructional Designer

We are seeking Instructional Designers for a client in San Antonio, Texas!
 
 
Requirements:
6 years’ experience in instructional design and development
6 years’ experience with multiple instructional approaches to include web-based, instructor led, or virtual instructor-led, and or blended training – minimum 6 years
4 years’ experience in graphic design and user experience design
Articulate 360
Storyline
Vyond or similar tool
Adobe products to include Audition and Animate
 
Job Duties: 
•             Organizes course content to produce curriculum that meets learning needs of the business.
•             Develops and manages timelines and milestones.
•             Assists internal business partners to validate that curriculum solutions align to business priorities and strategy for operational effectiveness.
•             Ensures consistency, quality, and appropriate use of course content guidelines.
•             Supports the development of tools and processes that measure effectiveness of curriculum solutions and learner performance to ensure solutions meet employee skill development requirements.
•             Acquires and applies maturing knowledge of the business, IT products, and processes.
•             Gathers information, analyzes data trends, and provides information to the business.
•             Resolves issues and identifies appropriate issues for escalation.
•             Performs other duties as assigned.
 
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Sr Data Analyst

Senior Data Analyst – San Antonio

Job Description:
Manage and administer Data Development Life Cycle (DDLC) from creation to archiving or deletion, encompassing tasks like data collection, data and asset flow mapping, processing, storage, analysis, and ensuring data quality and security.
 
Requirements:
Enterprise data management experience
Technical writing
Strong communication skills
Alation
Bigeye
Information Analyzer


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