Looking for outstanding people to work for the world's most innovative companies...
Tech Writer Sr
We are seeking Technical Writers for a client in San Antonio, Texas.
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down.
We are looking for a Technical Writer that will edit/write various policies, procedures, templates and training documents.
Job Duties:
• Writes and updates content according to company Content and Brand style guidelines where applicable.
• Demonstrates proficiency in multiple writing styles and in content development.
• Engages internal clients to understand business needs and objectives and interviews subject matter experts.
• Translate business needs and requirements stories used for services development.
• Create basic user interface wireframes to be used for services development.
• Uses best practice knowledge and content metrics to advise clients, influence final content direction, and ensure business objectives are met.
• Demonstrates proficiency in work related tools, processes and software.
• May write content for website publishing.
• Utilizes tested content and templates and optimization best practices; recommends improvements in process and technique to maximize content effectiveness.
Requirements:
Experienced in regulated industries – understanding of approval and record keeping requirements
Self-starter
Detail-oriented
Agility to support multiple actions
Box familiarity a plus (but not a requirement)
SharePoint familiarity a plus (but not a requirement)
Third party/procurement experience is a plus
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Pega Developer Sr/Lead
We are seeking Pega Developers for a client in San Antonio, Texas!
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
Job Overview:
Pega Developers primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code)
In addition, Pega Developers participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third-party partners in the achievement of business and technology initiatives.
Requirements:
Pega Platform Skills (development/architecture)
API development into Pega Platform
Automation within the Pega Platform
Pega CDH skills are preferred
Data skills in Pega
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Business Risk and Control Tester
We are seeking Business Risk and Control Testers for a client in San Antonio, Texas!
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
Job Duties:
Execute control testing, which includes:
Reviewing and editing test scripts and test procedures with control owners
Executing the testing per the procedures outlined
Gathering evidence via screen shots, etc.
Calibrating findings with peers
Summarizing findings and cascading information to leadership and control owners
Contribute to data gathering for all reporting routines
Requirements:
Risk and Control ownership background
Experience with test scripts, scenarios, procedures
Any operational risk is a HUGE plus
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Software Developer Mid/Sr.
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down.
Software Engineers are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third-party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters.
Job Duties:
- Independently installs, customizes and integrates commercial software packages.
- Facilitates root cause analysis of system issues.
- Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing.
- Learns to create system documentation/play books and attends requirements, design and code reviews.
- Receives work packages from manager and/or delegates.
- Identifies ideas to improve system performance and impact availability.
- Resolves complex technical design issues.
- Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews.
- May serve as the subject matter expert on development techniques.
- Partners with experienced team members to develop accurate work estimates on work packages.
- May serve as a mentor on procedural matters to less experienced internal and third-party team members.
- May assist experienced team members with the delegation of work packages.
Minimum Education:
Bachelor's degree required.
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience:
4 or more years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s) i.e., Business Intelligence, Mobile, Web, Java, etc.
Dispute Analyst Jr.
We are seeking Dispute Analysts for a client in San Antonio, Texas.
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down.
Job Description:
The Dispute Analyst protects the financial interests of our company and our members by researching, analyzing, and processing disputes and escalated inquiries to recover funds for the member in accordance with all Regulatory Requirements and Association rules. Job Duties:
• Resolves complex member disputes related to ATM Domestic, ATM International, PINpoint of Sale, and Debit Card Signature disputes to ensure Regulatory compliance.
• Handles all aspects of the Signature First Chargeback.
• May handle Presentments, Arbitration Chargeback, Pre-Compliance, Compliance, Pre-Arbitration, Arbitration and Good Faith.
• Maintains abreast of current Electronic Funds Transfer Act (Regulation E) and Bank Card Association Rules.
• Investigates complex dispute claims in accordance with rules and regulations with a high degree of accuracy and within prescribed time limits.
• Processes Provisional and/or Permanent Credit to member's account.
• Provides and engages in customer service activities to determine member needs and provide appropriate resolution.
• Communicates the results of dispute inquiry to a member in a professional manner.
• Maintains comprehensive understanding of complex card industry rules and federal regulations, analyzes and recommends proper reason codes on all chargebacks and ensures accurate documentation is obtained to minimize the FSB exposure to loss.
• Demonstrates analytical problem-solving skills by accurately identifying the issue and determining the best solution utilizing specific Client rules and Federal Regulations to recover funds on the member's behalf.
• Performs all support tasks to ensure regulatory and Client Association rules are met.
• Seeks guidance from senior team members to resolve issues and to identify appropriate issues for escalation.
Minimum Education:
High School Diploma or equivalent
Minimum Experience:
2+ years of customer contact experience in a sales, military or call center environment via telephone and e-mail, including 1 year of industry-related customer contact experience in a Banking or other Financial Services institution.
Intermediate knowledge of Windows operating system environment and Microsoft Office tools.
Intermediate knowledge of job specific systems and tools (e.g., Portal, Fidelity, etc.).
Proficient in Client guidelines to include chargeback reason codes
Proficient in Regulation E and/or Z
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Development Product Owner Mid
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
Requirements:
Property and Casualty experience
Project development methodology experience: Agile/SAFe/Scrum
Rally
Jira
Guidewire experience preferred
Job Description:
"Represents business stakeholders to elicit, understand, analyze, document, refine and communicate business needs, so that business and/or technical delivery teams can build effective solutions. Utilizes a proficient understanding of customer needs, as well as business vision and strategy, to prioritize investment, business value and delivery. Works within multiple evolving development methodologies including iterative Agile and sequential Waterfall programs and projects, and variations thereof. Serves as the business requirements expert, engaging and managing the work of subject matter specialists from the business. Serves as the day to day decision maker and provides continual business guidance for the execution team. Prioritizes the execution team's work so that it aligns with the sponsor's/business executive's strategies. Leads, manages or orchestrates activities for completion and proper documentation of business requirements and validating metrics as appropriate for methodology and Enterprise controls. Works with the business and IT delivery teams to identify and mitigate risks to include business operational risks. Escalates issues and develops and recommends appropriate solutions. Works with different technologies (infrastructure, mobile, MSR-facing), and/or with vendor partnerships or software.
Serves as a subject matter resource in a particular business or system domain, as necessary.
Identifies, engages and influences business stakeholders and Subject Matter Experts.
Works with business and Enterprise stakeholders to understand and validate business strategy and vision, and customer needs.
Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining a proficient understanding of the needs, measures, and risks & controls for the improvement area.
Serves as direct representative of the business with delivery teams, representing/reinforcing the customers' perspective throughout the product realization cycle.
Works with the business process owners to develop metrics to manage and track benefits, adoption and risks to operations.
Assists with project level plans related to schedule, scope and resources.
Leads, collaborates with, and motivates a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product roadmaps.
Manages, prioritizes, and assesses the impact of all work items, such as new features, defects, etc., including providing the decision to create, fix or defer at the project level.
Reviews, and when appropriate, accepts and prioritizes feedback and new requirements from stakeholder.
Reviews and accepts or declines output of development to ensure specified acceptance criteria have been completed.
Prepares the business for the change and arms them with tactics and metrics for benefits, adoption, and risk.
Assists with coaching less experienced DPOs and team members
Minimum Education
Bachelor's degree required.
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience
4 or more years of relevant experience in process improvement, project delivery, business/requirements analysis or business operations/product line.
Proficient knowledge with multiple technical software delivery methodologies (i.e., Agile, Waterfall).
Proficient knowledge of Process Engineering methodologies and Change Management practices.
Proficient knowledge of Microsoft Office products and applicable databases. "
Development Product Owner Sr/Architect
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
Requirements:
Demonstrated ability to deliver products that meet the Software Development Life Cycle requirements
Demonstrated experience providing DPO support for technical and business teams in the Safe Agile/Waterfall environment
Experience delivering enterprise platforms and applications to a large and disparate stakeholder group of 500 or more.
Rally
Jira
Slack
Job Description
| Represents business stakeholders to elicit, understand, analyze, document, refine and communicate business needs, so that business and/or technical delivery teams can build effective solutions. Utilizes an advanced understanding of customer needs, as well as business vision and strategy, to prioritize investment, business value and delivery. Works within multiple evolving development methodologies including iterative Agile and sequential Waterfall programs and projects, and variations thereof. Serves as the business requirements expert, engaging and managing the work of subject matter specialists from the business. Serves as the day to day decision maker and provides continual business guidance for the execution team. Prioritizes the execution team's work so that it aligns with the sponsor's/business executive's strategies. Leads, manages or orchestrates activities for completion and proper documentation of business requirements and validating metrics as appropriate for methodology and Enterprise controls. Works with the business and IT delivery teams to identify and mitigate risks to include business operational risks. Escalates issues and develops and recommends appropriate solutions. Job Duties: • Works under minimal supervision on complex efforts that can span a year or more. • Works with multiple teams within a program, and occasionally may lead and provide oversight to other DPOs on larger efforts. • Works with the Enterprise platform and/or multiple systems integration for major elements of technical infrastructure. • Works Epic-level efforts that coordinate distribution to, and release across multiple scrum teams, within scaled Agile organizations as necessary. • Serve as an expert in more than one business or system domain capable of leading development across multiple teams at the program level. • Identifies, engages, influences and leads business stakeholders and Subject Matter Experts. • Works with business and Enterprise stakeholders to understand, validate and help shape business strategy and vision, and customer needs. • Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks & controls for the improvement area. • Serves as direct representative of the business with delivery teams, representing/reinforcing the customers' perspective throughout the product realization cycle. • Works with the business process owners to develop metrics to manage and track benefits, adoption, and risks to operations. • Assists with program and project level plans related to schedule, scope and resources. • Leads, collaborates with, and motivates cross-functional teams of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product roadmaps. • Manages, prioritizes, and assesses the impact of all work items, such as new features, defects, etc., including providing the decision to create, fix or defer at the project and program level. • Reviews, and when appropriate, accepts and prioritizes feedback and new requirements from stakeholders. • Reviews and accepts or declines output of development to ensure specified acceptance criteria have been completed. • Prepares the business for the change and arm them with tactics and metrics for benefits, adoption, and risk. • Coaches less experienced DPOs and team members. • Serves as an expert in the business development/execution discipline, regularly seeking out opportunities to enhance, improve and advance the function. Minimum Education: Bachelor's degree required. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. Minimum Experience: 6 or more years of experience in business and/or project delivery. Advanced knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall). Advanced working knowledge of Microsoft Office products and applicable databases. Advanced knowledge of Change Management practices. Advanced knowledge and demonstrated use of Process Engineering methodologies |
IT Scrum Master Sr
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down.
Requirements:
SAFe experience
Jira
Rally
Job Description
Serves as a facilitator for product owners and development teams currently using Scrum development methodology to self-organize and make development changes quickly while delivering value to customers. Engages in Servant Leadership and manages the Scrum process through effective guidance, coaching, and education, and through removal of impediments to team progress. Supports and educates the product owner; particularly with respect to refining and managing the product backlog and decision making.
Job Duties:
- Facilitates seamless collaboration and maximizes team performance across multiple technical and/or non-technical teams to ensure rapid delivery of products and timeline achievement of goals.
- Ensures cross team coordination.
- Removes impediments to team progress whether internal to the team or organizational in nature.
- Escalates impediments to facilitate rapid resolution and supports efforts to resolve systemic impediments that continually block teams within their organization.
- Supports and educates product owners, especially with respect to refining and managing the product backlog and decision making.
- Ensures effective communication with Scrum teams and other cross-functional teams; schedules and facilitates cross-functional meetings, and ensures appropriate status tools, radiators, and reports are produced in order to effectively provide transparency on team's (or multiple teams') progress/productivity.
- Acts as a technical resource on Agile methodology to development teams, product owners, and management.
- Participates in Scrum Master Community of practice and mentors other Scrum Masters.
- For technology related efforts, understands release-when ready, test-driven development, continuous integration, product demonstration and other technical engineering practices and guides team on leveraging them.
- Supports and educates product owners, especially with respect to refining and managing the product backlog and decision making.
- Ensures effective communication with Scrum teams and other cross-functional teams.
- Schedules and facilitates cross-functional meetings, and ensures appropriate documentation and reports are produced in order to effectively monitor progress/productivity.
- Acts as a technical resource on Agile methodology to development teams, product owners, and management.
Minimum Education:
Bachelor's Degree
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience:
6 or more years of relevant experience in process improvement, project management, or business/requirements analysis with at least 2 years as a Scrum Master or working in a similar role in a lean or Scrum environment.
Advanced knowledge of multiple agile delivery methodologies.
Advanced knowledge of Microsoft Office products.
IT Scrum Master Sr.
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down.
Requirements:
Scaled Agile Framework experience
DevOps experience
Metrics driven
Bank experience preferred
Job Description:
Serves as a facilitator for product owners and development teams currently using Scrum development methodology to self-organize and make development changes quickly while delivering value to customers. Engages in Servant Leadership and manages the Scrum process through effective guidance, coaching, and education, and through removal of impediments to team progress. Supports and educates the product owner; particularly with respect to refining and managing the product backlog and decision making.
Job Duties:
- Facilitates seamless collaboration and maximizes team performance across multiple technical and/or non-technical teams to ensure rapid delivery of products and timeline achievement of goals.
- Ensures cross team coordination.
- Removes impediments to team progress whether internal to the team or organizational in nature.
- Escalates impediments to facilitate rapid resolution and supports efforts to resolve systemic impediments that continually block teams within their organization.
- Supports and educates product owners, especially with respect to refining and managing the product backlog and decision making.
- Ensures effective communication with Scrum teams and other cross-functional teams; schedules and facilitates cross-functional meetings, and ensures appropriate status tools, radiators, and reports are produced in order to effectively provide transparency on team's (or multiple teams') progress/productivity.
- Acts as a technical resource on Agile methodology to development teams, product owners, and management.
- Participates in Scrum Master Community of practice and mentors other Scrum Masters.
- For technology related efforts, understands release-when ready, test-driven development, continuous integration, product demonstration and other technical engineering practices and guides team on leveraging them.
- Supports and educates product owners, especially with respect to refining and managing the product backlog and decision making.
- Ensures effective communication with Scrum teams and other cross-functional teams.
- Schedules and facilitates cross-functional meetings, and ensures appropriate documentation and reports are produced in order to effectively monitor progress/productivity.
- Acts as a technical resource on Agile methodology to development teams, product owners, and management.
Minimum Education:
Bachelor's Degree
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience:
6 or more years of relevant experience in process improvement, project management, or business/requirements analysis with at least 2 years as a Scrum Master or working in a similar role in a lean or Scrum environment.
Advanced knowledge of multiple agile delivery methodologies.
Advanced knowledge of Microsoft Office products.
Scrum Master Mid
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down.
Requirements:
SAFe/Agile background
Software development experience
Rally/Jira
Strong Communication skills
Team Player
Kanban experience preferred
Job Description:
Serves as a facilitator for product owners and development teams currently using Scrum development methodology to self-organize and make development changes quickly while delivering value to customers. Engages in Servant Leadership and manages the Scrum process through effective guidance, coaching, and education, and through removal of impediments to team progress. Supports and educates the product owner; particularly with respect to refining and managing the product backlog and decision making.
Job Duties:
- Facilitates seamless collaboration and maximizes team performance across multiple technical and/or non-technical teams to ensure rapid delivery of products and timeline achievement of goals.
- Ensures cross team coordination.
- Removes impediments to team progress whether internal to the team or organizational in nature.
- Escalates impediments to facilitate rapid resolution and supports efforts to resolve systemic impediments that continually block teams within their organization.
- Supports and educates product owners, especially with respect to refining and managing the product backlog and decision making.
- Ensures effective communication with Scrum teams and other cross-functional teams; schedules and facilitates cross-functional meetings, and ensures appropriate status tools, radiators, and reports are produced in order to effectively provide transparency on team's (or multiple teams') progress/productivity.
- Acts as a technical resource on Agile methodology to development teams, product owners, and management.
- Participates in Scrum Master Community of practice and mentors other Scrum Masters.
- For technology related efforts, understands release-when ready, test-driven development, continuous integration, product demonstration and other technical engineering practices and guides team on leveraging them.
- Supports and educates product owners, especially with respect to refining and managing the product backlog and decision making.
- Ensures effective communication with Scrum teams and other cross-functional teams.
- Schedules and facilitates cross-functional meetings, and ensures appropriate documentation and reports are produced in order to effectively monitor progress/productivity.
- Acts as a technical resource on Agile methodology to development teams, product owners, and management.
Minimum Education:
Bachelor's Degree
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience:
6 or more years of relevant experience in process improvement, project management, or business/requirements analysis with at least 2 years as a Scrum Master or working in a similar role in a lean or Scrum environment.
Advanced knowledge of multiple agile delivery methodologies.
Advanced knowledge of Microsoft Office products.
Cloud Development Engineer Sr
We are seeking Software Engineers with Cloud development experience for a client in Plano, Texas.
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down.
The candidate must have deep knowledge of security controls, features and operations for top Cloud providers with the main focus on AWS and GCP. Candidate must have relevant experience building operational information protection control environment in AWS or GCP. The candidate should be intellectually curious about technology and have a strong desire to find and mitigate risks.
REQUIRED SKILLS:
- Deep experience in building, configuring, operating and/or securing cloud infrastructure and applications with cloud service provider native capabilities or 3rd party tools.
- Minimum of two years’ experience in network, system, or software architecture design, implementation, support, and evaluation of security-focused tools and services
- Experience reviewing applications, infrastructure, and architectural designs
- Experience in evaluating, recommending, and implementing new and emerging security products and technologies as well as have the important skill to articulate technical limitations and requirements to business and technology partners
- Experience with large enterprise environments
- Self-motivated individual with ability to leverage technical skills and correlate data to streamline analysis quickly and effectively
- Experience in working in an Agile environment
- DevOps and Developer skills
- Skillset in IAM – Identity Access Management
- Pipelines and Automation
- Experience with building full stack applications in the cloud
- Familiarity with AWS and/or GCP cloud providers
- Experience with Container Orchestration tool
- GKE – Google Kubernetes Engineering
DESIRED SKILLS:
- Bachelor’s or Master’s degree in Computer Science, Networking, Information Systems, Computer Engineering, Systems Engineering or 10+ years’ equivalent experience
- Experience with endpoint, network, and email technology and data loss protection strategies
- Experience with AWS, GCP or Azure application or security development
- Security related certifications
- Capacity to work hands-on with a range of technology
- Strong analytical and creative problem solving skills
- Familiarity with Information Security frameworks and standards (i.e. CIS, NIST, MITRE, ITIL)
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Java Kafka Engineeer
Java Kafka Engineer – Remote
Job Overview:
This is a Middleware focused role working on Marketing applications. Candidate will need to be a strong Java Developer with Messaging/Kafka experience and must be able to write APIs.
Requirements:
Bachelor’s degree or 6+ years of work experience in the Information Technology
4+ years Java, Mobile, and/or Object-Oriented programming experience.
Experience with SQL.
Experience writing APIs
2 years experience using Kafka (Sr level) or knowledge of Kafka (Mid-level) or other messaging tools such as Rapid MQ, Mulesoft etc.
Understanding of Scrum practices
Experience with REST
Excellent communication skills
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Development Product Owner Sr.
Development Product Owner w/ Guidewire
Minimum Requirements:
Bachelor's degree required, or 4 additional years of related experience beyond the minimum required in lieu of a degree.
2 years in a Development Product Owner role or similar
Spcific experience with requirements and feature/story grooming
Experience with P&C insurance product line
Experience with GuideWire Policy Center
Experience with IT Software Development
E xperience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.
Expert knowledge of Microsoft Office products, applicable databases and product management tools.
Expert knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe) with a proven track record in using these skills to develop and manage products through the entire product life cycle.
Expert experience in analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
Expert understanding and demonstrated use of Process Engineering methodologies and Change Management practices to translate business requirements into functional specifications.
Expert ability to independently work to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance.
Advanced experience in analyzing and translating business requirements and the ability to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
Tools:
- JIRA
- RALLY
Decision Science Analyst
We are seeking a Decision Science Analyst for a client in San Antonio, Texas.
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down.
Job Description:
Provide decision support for business areas across the enterprise. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies. Job Duties:
" Leverages business/analytical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies.
" The business problems analyzed are typically medium to large scale with impact to current and/or future business strategy.
" Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change.
" Translates recommendation into communication materials to effectively present to colleagues for peer review and mid-to-upper level management.
" Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences.
" Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA).
" Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply.
" Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews.
" Subsequent analysts should be able to rely on documentation to replicate and continue work.
" Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.
" Delivers analysis/findings in a manner that conveys understanding, influences mid to upper level management, garners support for recommendations, drives business decisions, and influences business strategy.
" Recommendations typically have an impact on business results.
Minimum Education:
Bachelor's degree in Economics, Finance, Statistics, Mathematics, Actuarial Sciences or other quantitative discipline.
OR
A Master's Degree in quantitative analytics or a related field
OR
A PhD in quantitative analytics or a related field
Minimum Experience:
If Bachelor's degree,
4 or more years of experience in a decision support analytic function.
OR
If Master's Degree,
2 or more years of experience in a decision support analytic function.
OR
If PhD,
1 or more years of experience in a decision support analytic function. Demonstrates competency in mathematical and statistical techniques and approaches used to drive fact-based decision-making.
Risk Analyst Sr.
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
Job Description:
Provides risk management support for a line of business or staff agency in key risk identification, measurement and aggregation, and the understanding and management of risk through appropriate practices and processes. Assesses and mitigates enterprise and business exposures through the identification of key and emerging risks and evaluates alignment with risk strategy and appetite. Monitors the risk and control environment to ensure that exposures are kept at acceptable levels and may consult on risk mitigation plans. Job Duties:
• Partners with key stakeholders in the business to identify, assess, aggregate and document risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and third-party operations using advanced knowledge.
• Presents findings to various levels of leadership.
• Communicates results of risk assessments to governance committees, business process owners and various levels of leadership.
• Implements new risk policies, practices, appetites and solutions to ensure holistic understanding and management of risks according to industry best practice.
• Enhances and contributes to strategies, tools, and methodologies to measure, monitor, and report risks.
• Applies advanced knowledge to utilize or produce analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.
• Serves as a key contributor in cross-functional teams to identify, assess, aggregate and mitigate current and emerging risk events.
• Effectively contributes to projects that impact the organization.
• Serves as a key contributor on projects that may impact the enterprise or a core operating area.
• Formulates stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business stakeholders.
Minimum Education:
Bachelor's degree in Risk Management, Business, Finance, or a related field required.
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience:
6 or more years risk management experience or 6 years operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area
Or advanced degree or designation in a quantitative discipline relevant to risk management and up to 4 years relevant risk management work experience
Or PhD in a quantitative discipline and 2 or more years relevant risk management work experience.
Successful completion of a job-related assessment may be required.
UI/UX Designer Mid
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down.
Job Description:
Develops and refines the user experience. Independently performs complex work assignments and problem resolution across systems, processes, and channels. Guides and facilitates teams in the delivery of user interface solutions. Participates in the identification, evaluation, and recommendation of web technology solutions. All duties pertain to both the designer and producer career paths.
Job Duties:
Applies advanced knowledge of design across multiple product lines and channels.
Provides insight and guides management on project-related issues. Serves as a resource to team members on escalated issues of an unusual nature.
Defines project scope, schedule, and budget objectives. Determines design deliverables, develops work breakdown structures and schedules, and estimates costs and resource requirements.
Builds relationships with the business, project delivery and associated design and development points of contact. Serves as a design point of contact for user interface projects.
Participates in and facilitates improvement and development initiatives conforming to published web standards.
Minimum Education:
Bachelor's degree in Fine Arts related field (or equivalent experience)
Minimum Experience:
6+ years relevant design experience
2+ years relevant financial services experience
Working knowledge of web technology platforms, applications, and standards
Working knowledge of design concepts
Photoshop and other industry-standard design tools
CSS, XHTML and JavaScript
Strong time-management, multi-tasking and prioritization skills
Critical thinking and problem-solving skills
Excellent written and verbal communication skills
Ability to effectively present design options for review, from concept through final production
Ability to interact with other team members, both in the team and wider cross-functional capacity (technology, content, marketing, product development)
Ability to justify and articulate design decisions
IT Risk Management/ Compliance Sr/Ld
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down
Job description:
• Provides strategic partnership to anticipate opportunities for information/data management governance activities and projects.
• Influences implementation of information governance and best practices, tools and associated processes across the enterprise.
• Influences/drives business awareness of information/data governance through work activities to include awareness forums.
• Authors information governance guidelines, principles, policies, and standards for information / data stewards, stakeholders, and development teams.
• Orchestrates audits of information governance capabilities through subject matter experts.
• Develops prioritization methods for and implementation plans for information governance initiatives.
• Responsible for acquiring and applying expert knowledge of various lines of the business, channels, and their applications and processes to include providing advice on satisfying regulatory requirements related to information governance and management.
• Leads the assessment and coordination of information governance training requirements and learning objectives for the enterprise.
• Prepares formal reports and presentations of findings and recommendations; presents findings to various levels of leadership.
Minimum Education:
Bachelor's Degree in Information Architecture, Information Management, Information Studies or a related technical field.
4 years of work experience in information governance, information management or information architecture can be substituted in lieu of a degree in addition to the minimum years of work experience required.
OR
A Master's Degree in Information Architecture, Information Management, Information Studies or a related
technical field
OR
A PhD in Information Architecture, Information Management, Information Studies or a related
technical field
Minimum Experience:
If Bachelor's degree, 8 or more years of experience in Information or Data related practices to include: information governance, information management, information architecture, IT, analysis and reporting
OR
If Master's degree, 6 or more years of experience in Information or Data related practices to include: information governance, information management, information architecture, IT, analysis and reporting
OR
If PhD, 5 or more years of experience Information or Data related practices to include: information governance, information management, information architecture, IT, analysis and reporting Expert knowledge of industry information/data governance best practices.
Information Security Risk Management Compliance Advisor Sr/Lead
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down
Job description:
Evaluates, designs, monitors, administers and/or implements Information Security systems, policies and processes focusing on mitigating, reporting and analysis of Information Security risk. Resolves issues and navigates obstacles to deliver work product. Works under minimal supervision on semi complex to complex work assignments and recommends appropriate solutions and problem resolution.
Job Duties:
• Provides advice, guidance and assistance to managers and other users on technical issues focusing on Information Security risk and supports development projects, departmental initiatives and other special projects.
• Assists in the determination of requirements and recommends system security configurations.
• Supports the lines of business and staff agencies with Information Security issues and communicates changes and trends in the Information Security standards and regulations.
• Responsible for the implementation and interpretation of Information Security policies, guidelines and standards including the Information Security awareness program.
• Supports cross functional teams through the problem resolution process, ensures necessary technology security controls exist and troubleshoots noncomplex Information Security issues.
• Performs physical site assessments of business partners, provides peer review of work product and deliverables and executes release of information analysis to third party business partners.
• Executes the Information Security risk and control identification, evaluation, documentation, analysis and reporting processes including analytic tools.
• Supports the process owner execution identification, development and testing Information Security controls for risk mitigation effectiveness.
• Responds to both verbal and written Federal and State regulatory and business partner periodic exams for Information Security risk requirements.
• Maintains strategic and operational risk reporting and analytics as well as address responses to audit questions, and findings.
Minimum Education:
Bachelor's degree required.
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience:
4 or more years of relevant work experience.
Proficient knowledge of relevant technical discipline.
Information Governance Specialist - Sr.
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down
Job description:
Provides governance, quality, integrity and timeliness of operational data for the enterprise. Establishes and enforces enterprise data policies, standards, practices and processes according to best practices. Monitors the use of data to ensure careful control and effective use to achieve enterprise objectives. Facilitates and participates in cross-functional teams in the development of information and data governance initiatives. Participates in the development of strategies, policies, principles, procedures, standards and metrics. Viewed as senior resource in given field for department and/or unit. Provides technical advice to lower level associates and other functional areas.
Job Duties:
• Synthesizes key information / data and research in order to recommend information governance initiatives that meet business goals.
• Determines business requirements and works with business stewards to determine improvement initiatives.
• Develops business case and ROI for implementing information governance enterprise wide.
Provides strategic partnership for institutionalizing information governance decisions, principles, policies and procedures.
• Identifies opportunities to include information governance into business processes.
• Recommends information governance and best practices, tools and associated processes across the enterprise.
• Authors information governance guidelines, principles, policies, and standards for information / data stewards, stakeholders, and development teams.
• Orchestrates audits of information governance capabilities through subject matter experts.
• Conducts 'as is' assessment of information governance process and tools.
• Prepares formal reports and presentations of findings and recommendations; presents findings to various levels of leadership.
• Responsible for acquiring and applying advanced knowledge of various lines of the business, channels, and their applications and processes.
Minimum Education:
Bachelor's Degree in Information Architecture, Information Management, Information Studies or a related technical field.
4 years of work experience in information governance, information management or information architecture can be substituted in lieu of a degree in addition to the minimum years of work experience required.
OR
A Master's Degree in Information Architecture, Information Management, Information Studies or a related technical field
OR
A PhD in Information Architecture, Information Management, Information Studies or a related technical field
Minimum Experience:
If Bachelor's degree, 6 or more years of experience in Information or Data related practices to include: information governance, information management, information architecture, IT, analysis and reporting.
OR
If Master's degree, 4 or more years of experience in Information or Data related practices to include: information governance, information management, information architecture, IT, analysis and reporting.
OR
If PhD, 3 or more years of experience Information or Data related practices to include: information governance, information management, information architecture, IT, analysis and reporting.
Risk Management Governance Program Management (Project Manager Lead)
We are seeking a Project Manager for a client in San Antonio, Texas.
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
Due to COVID 19, this position will be WFH to start. Candidates are expected to be able to return to the office once things are settled down
Requirements:
- Broad understanding of Regulatory requirements and Governance frameworks for Technology Risk Management (FFIEC/ ITIL/ COBIT/ Banking and Insurance Laws/ Regs)
- Hands-on experience with large regulatory compliance oversight programs, managing teams and communicating feedback with Senior IT Leadership
Job description:
Contributes to the success of a high performing team in support of the enhancement and growth of the risk management program. Influences processes at both the business unit and enterprise level and helps develop the agenda for risk management deliverables. Responsible for providing risk management support for a line of business or staff agency in key risk identification, measurement, monitoring, control and reporting, and the understanding and management of risk through appropriate practices and processes. Assists in the monitoring of the risk and control environment and provides effective challenge to internal and external stakeholders to ensure that exposures are kept at acceptable levels. Leads cross-functional teams and collaborates with control partners to achieve objectives across multiple business units or Centers of Excellence. Participates in and supports internal and external audits, regulatory reviews, and rating agency requests.
Job Duties:
• Advises staff and leads initiatives that support risk management programs, to include governance support, risk oversight, risk infrastructure development, identification, quantification, and aggregation of key and emerging risks and/or operational risks and controls.
• Advises management and influences process change.
• Partners with key stakeholders in the business and oversees the identification, assessment and documentation of risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and/or third-party operations.
• Reviews, communicates and recommends the development of risk policies and procedures in partnership with leadership to ensure appropriateness and adequacy versus industry best practices and regulatory requirements.
• Provides counsel to business unit managers on risk management issues and supports the evaluation of new product strategies on their impact to risk profile.
• Educates risk owners on risk management best practices and may work with other risk functions in the development and implementation of risk controls.
• Manages processes for collecting accurate and complete internal loss data from business areas.
• May direct analysis and data mining initiatives that identify, validate, and manage emerging risk exposures.
• Assists in the early identification of risk trends by establishing and monitoring key performance and risk indicators.
Minimum Education:
Bachelor's degree in Risk Management, Business, Finance, or another relevant field. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
Minimum Experience:
6 years of risk management, regulatory or operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area.
OR
Advanced degree/designation in Risk Management, Business, Finance, or other discipline relevant to risk management and 4 years of work experience in a discipline relevant to risk management.
OR
PhD in Risk Management, Business, Finance, or other discipline relevant to risk management and 2 years of work experience in a discipline relevant to risk management.
2 years of direct team lead, supervisory or management experience.
Risk management experience in a complex institution and/or highly matrixed environment related to banking, insurance and/or financial services.
Demonstrated experience in conflict resolution management and ability to effectively challenge at all levels of management and influence business outcomes.
Ability to effectively work with both internal and external partners in a highly collaborative environment.
Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include demonstrated ability to effectively make data-driven decisions.
Proactively identifies potential concerns and follows-up to resolve issues.
Advanced knowledge of Microsoft Office products including Excel and PowerPoint.
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Contract Advisor I
For immediate consideration, email resume to: RECRUITING@MILLGROUPUSA.COM
Requirements:
- Bachelor's degree (4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree).
- 2+ years negotiating commercial terms and conditions, such as indemnity clauses, limitations of liability, insurance, personal information, terminations, etc.
- 2+ years contract negotiation skills and experience
- 2+ years in-depth understanding of legal terms while dealing with contractor terms and conditions.
- Experience with sourcing, category management, supplier management, and/or contract management.
- At least 3 years of experience leading cross-functional teams or projects requiring strong collaboration, facilitation, and negotiation skills.
- Experience leveraging analytical skills, including knowledge of Microsoft Office products and other software to be used to develop analysis, charts and/or supporting documentation.
- Subject-matter-expert knowledge in Microsoft Office tools and applicable business software.
- Relevant certifications (e.g., Leadership, Supply Chain, Six Sigma, etc.).