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BI-ETL Mid & Sr.
ETL Developer (Sr.) Work experience: Senior Level- Minimum 5 years experience Role An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: • Configure and customize the chosen ETL tool for client installations. • Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). • Deploy and customize Standard Architecture components. • Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. • Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Supplier resources will have the following skills / experience / background: • Advanced ETL experience using either Informatica or Data Stage • Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus • Proven experience in working directly with business customers • Strong SQL skills including complex query building and query performance tuning • Data analysis skills - ability to dig in and understand complex models and business processes • UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience • Strong UNIX shell scripting skills (primarily in COBOL, Perl) • Strong understanding of Data warehousing design concepts/skills • Data profiling experience • Defining and implementing data integration architecture • Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments • Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics • Proven problem-solving / problem resolution abilities. • Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: • ETL experience using either Informatica or Data Stage or an equivalent technology SQL UNIX shell scripting Preferred: • Dimensional data modeling skills • Familiar with Agile Development Methodology • StarTeam Software Configuration Management Tool • SAS Experience • Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology • MS Analysis Services • General Host Knowledge • StarTeam Software Configuration Management Tool • Control-m scheduling tool • Proficiency in scripting (in order of preference): Korn, Perl
Scrum Master SR
IT Scrum Master Sr. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote and lead an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will lead your team through the scrum process, removing any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 6+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 6+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies. • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA). DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented
IT Scrum Masters Mid.
IT Scrum Masters Mid. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will guide your team through the scrum process, helping remove any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 4+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 4+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA) DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented
BI/ETL Developer SR
Role An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: Configure and customize the chosen ETL tool for client installations. Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). Deploy and customize Standard Architecture components. Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Minimum 5 years experience Advanced ETL experience using either Informatica or Data Stage Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus Proven experience in working directly with business customers Strong SQL skills including complex query building and query performance tuning Data analysis skills - ability to dig in and understand complex models and business processes UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience Strong UNIX shell scripting skills (primarily in COBOL, Perl) Strong understanding of Data warehousing design concepts/skills Data profiling experience Defining and implementing data integration architecture Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics Proven problem-solving / problem resolution abilities. Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: ETL experience using either Informatica or Data Stage or an equivalent technology SQL UNIX shell scripting Preferred: Dimensional data modeling skills Familiar with Agile Development Methodology StarTeam Software Configuration Management Tool SAS Experience Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology MS Analysis Services General Host Knowledge StarTeam Software Configuration Management Tool Control-m scheduling tool Proficiency in scripting (in order of preference): Korn, Perl
BI/ETL Developer - MID
ETL Developer (Mid) Role An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: • Configure and customize the chosen ETL tool for client installations. • Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). • Deploy and customize Standard Architecture components. • Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. • Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Mid Level- Minimum 3 years experience Supplier resources will have the following skills / experience / background: • Advanced ETL experience using either Informatica or Data Stage • Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus • Proven experience in working directly with business customers • Strong SQL skills including complex query building and query performance tuning • Data analysis skills - ability to dig in and understand complex models and business processes • UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience • Strong UNIX shell scripting skills (primarily in COBOL, Perl) • Strong understanding of Data warehousing design concepts/skills • Data profiling experience • Defining and implementing data integration architecture • Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments • Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics • Proven problem-solving / problem resolution abilities. • Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: • ETL experience using either Informatica or Data Stage or an equivalent technology SQL UNIX shell scripting Preferred: • Dimensional data modeling skills • Familiar with Agile Development Methodology • StarTeam Software Configuration Management Tool • SAS Experience • Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology • MS Analysis Services • General Host Knowledge • StarTeam Software Configuration Management Tool • Control-m scheduling tool • Proficiency in scripting (in order of preference): Korn, Perl
Scrum Master MID/SR
IT Scrum Master Sr. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote and lead an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will lead your team through the scrum process, removing any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 6+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 6+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies. • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA). DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented
Automation Developer & Integrator - (SDET)-MID/SR
Sr SDET - Automation Developer and Integrator Purpose of Job Automation Developers create unit and functional automation solutions to ensure high quality and full code coverage for client software thereby providing our members and employees a stable and responsive experience on all platforms. Automation Developers should expect to be part of an integrated, cross-functional team that follows test-driven development methods using modern testing tools including Mocha, Chai, Enzyme, Sinon and Selenium. Ideal Automation Developers have deep knowledge in Linux and Windows based scripting techniques and the ability to manually test and automate on both the UI front end and on back end web services. Experience in Git-style repositories and projects is highly recommended. Automation Developers work in challenging, fast-paced, agile environments to deliver quality and automation behind web and mobile applications. PRIMARY RESPONSIBILITIES The candidate will lead all phases of automation development providing test-driven solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and build unit and functional automation, and customize commercial software packages. MINIMUM REQUIREMENTS Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT 4 years experience in JavaScript, JavaScript Frameworks and libraries such as React or Angular, CSS3, and HTML5 4 years experience in Java J2EE and Web Services (Restful and SOAP) 2 years experience in Selenium for Java and/or Javascript Strong Understanding of Test, Behavior, and Acceptance Test Driven development & Continuous Integration Experience working in an Agile development environment Understanding of cross-browser compatibility issues Experience developing responsive applications Experience with one or more of the following technologies: JSON, Mocha/Chai, SeleniumJS, WebdriverIO, Enzyme, Sinon, Wicket, XML
Front End Software Engineer MID/SR
Front End Software Engineer Mid and SR Purpose of Job Front End Engineers create and maintain the front-end portion of our business software applications. Done well, many may never realize or appreciate how critical these systems are or how we've made them simpler, faster, and safer. Yet, they help make our members' lives better. It's a great challenge and responsibility. As a Front-end Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions. Your responsibilities will require you to be an expert in front development best practices and frameworks creating beautiful experiences for our internal and member facing systems. You will be required to be an expert in understanding user requirements and tailoring user experiences accordingly. You will engage with business clients, UI designers, developers and architects to create high performing and easy to use systems via the web as well as mobile-based applications. You will create and implement design principles that ensures that our content renders well across multiple devices. You will use and promote the use of front-end and mobile testing tools to ensure quality. As a Front-end Engineer, it will be your responsibility to maintain code integrity and quality as well as ensure application architecture is designed for performance and resiliency. PRIMARY RESPONSIBILITIES • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements, design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience in JavaScript, JavaScript Frameworks such as React or Angular, CSS3 and HTML5 PREFERRED • 1+ years of experience with a JavaScript framework like, React, Redux, Angular, or Backbone. • 1+ years of experience working with Agile methodology • Experience in translating front-end mockups and wireframes into functioning applications • 1+ years’ experience in designing/coding for high availability and performance. • 1+ years of experience with rapid prototyping / simulations / iterative design • Experience supporting accessibility requirements from ADA (Section 508 subset of a11y). • 2+ years of experience on closures/Prototypes/JS.this and variable scope • Understanding of HTTP interaction with browsers (request types, request headers, synchronous/asynchronous requests). • Understanding of page rendering orchestration within a browser • Experience at using browser development tools within each major browser • Delivering software using a container based infrastructure • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in Selenium frameworks MINIMUM REQUIREMENTS SR • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience with at least 2 years in CSS3 and HTML5, JavaScript and JavaScript libraries/tools such as JSON, AJAX, React, AngularJS, JQuery, and experience with CSS libraries/tools such as Bootstrap. PREFERRED • 3+ years of experience with a JavaScript framework like, React, Redux, Angular, or Backbone. • 2+ years of experience working with Agile methodology • Proficiency in translating front-end mockups and wireframes into functioning applications • 2+ years’ experience in designing/coding for high availability and performance. • 2+ years of experience with rapid prototyping / simulations / iterative design • Demonstrated experience supporting accessibility requirements from ADA (Section 508 subset of a11y). • 6+ years of experience on closures/Prototypes/JS.this and variable scope • Understanding of HTTP interaction with browsers (request types, request headers, synchronous/asynchronous requests). • Understanding of page rendering orchestration within a browser • Proficiency at using browser development tools within each major browser • Delivering software using a container based infrastructure • 2+ years of experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in Selenium frameworks DESIRED CHARACTERISTICS Front End Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented
Front End Software Engineer MID/SR
Front End Software Engineer Mid and SR Purpose of Job Front End Engineers create and maintain the front-end portion of our business software applications. Done well, many may never realize or appreciate how critical these systems are or how we've made them simpler, faster, and safer. Yet, they help make our members' lives better. It's a great challenge and responsibility. As a Front-end Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions. Your responsibilities will require you to be an expert in front development best practices and frameworks creating beautiful experiences for our internal and member facing systems. You will be required to be an expert in understanding user requirements and tailoring user experiences accordingly. You will engage with business clients, UI designers, developers and architects to create high performing and easy to use systems via the web as well as mobile-based applications. You will create and implement design principles that ensures that our content renders well across multiple devices. You will use and promote the use of front-end and mobile testing tools to ensure quality. As a Front-end Engineer, it will be your responsibility to maintain code integrity and quality as well as ensure application architecture is designed for performance and resiliency. PRIMARY RESPONSIBILITIES • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements, design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience in JavaScript, JavaScript Frameworks such as React or Angular, CSS3 and HTML5 PREFERRED • 1+ years of experience with a JavaScript framework like, React, Redux, Angular, or Backbone. • 1+ years of experience working with Agile methodology • Experience in translating front-end mockups and wireframes into functioning applications • 1+ years’ experience in designing/coding for high availability and performance. • 1+ years of experience with rapid prototyping / simulations / iterative design • Experience supporting accessibility requirements from ADA (Section 508 subset of a11y). • 2+ years of experience on closures/Prototypes/JS.this and variable scope • Understanding of HTTP interaction with browsers (request types, request headers, synchronous/asynchronous requests). • Understanding of page rendering orchestration within a browser • Experience at using browser development tools within each major browser • Delivering software using a container based infrastructure • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in Selenium frameworks MINIMUM REQUIREMENTS SR • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience with at least 2 years in CSS3 and HTML5, JavaScript and JavaScript libraries/tools such as JSON, AJAX, React, AngularJS, JQuery, and experience with CSS libraries/tools such as Bootstrap. PREFERRED • 3+ years of experience with a JavaScript framework like, React, Redux, Angular, or Backbone. • 2+ years of experience working with Agile methodology • Proficiency in translating front-end mockups and wireframes into functioning applications • 2+ years’ experience in designing/coding for high availability and performance. • 2+ years of experience with rapid prototyping / simulations / iterative design • Demonstrated experience supporting accessibility requirements from ADA (Section 508 subset of a11y). • 6+ years of experience on closures/Prototypes/JS.this and variable scope • Understanding of HTTP interaction with browsers (request types, request headers, synchronous/asynchronous requests). • Understanding of page rendering orchestration within a browser • Proficiency at using browser development tools within each major browser • Delivering software using a container based infrastructure • 2+ years of experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in Selenium frameworks DESIRED CHARACTERISTICS Front End Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented
Platform Software Engineer - API - MID/SR
Platform Software Engineer - API - MID and SR Level Platform Software Engineers create and maintain APIs for our business software applications that our members use. As a Platform Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be knowledgeable in API development. You will be a part of teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to partner and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms. As a Platform Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability DESIRED CHARACTERISTICS Platform Software Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with experience using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 2+ years in REST frameworks with focus on API development • 1+ years in AGILE methodology • 1+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework MINIMUM REQUIREMENTS SR Level • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with at least 2 years using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 4+ years in REST frameworks with focus on API development • 2+ years in AGILE methodology • 2+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to design and implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Understanding of microservices architecture design and implementation • Working experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework
Platform Software Engineer - API - MID/SR
Platform Software Engineer - API - MID and SR Level Platform Software Engineers create and maintain APIs for our business software applications that our members use. As a Platform Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be knowledgeable in API development. You will be a part of teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to partner and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms. As a Platform Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability DESIRED CHARACTERISTICS Platform Software Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with experience using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 2+ years in REST frameworks with focus on API development • 1+ years in AGILE methodology • 1+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework MINIMUM REQUIREMENTS SR Level • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with at least 2 years using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 4+ years in REST frameworks with focus on API development • 2+ years in AGILE methodology • 2+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to design and implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Understanding of microservices architecture design and implementation • Working experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework
Automation Developer & Integrator - (SDET) - MID/SR
SDET - Automation Developer and Integrator Mid and SR Purpose of Job Automation Developers create unit and functional automation solutions to ensure high quality and full code coverage for client software thereby providing our members and employees a stable and responsive experience on all platforms. Automation Developers should expect to be part of an integrated, cross-functional team that follows test-driven development methods using modern testing tools including Mocha, Chai, Enzyme, Sinon and Selenium. Ideal Automation Developers have deep knowledge in Linux and Windows based scripting techniques and the ability to manually test and automate on both the UI front end and on back end web services. Experience in Git-style repositories and projects is highly recommended. Automation Developers work in challenging, fast-paced, agile environments to deliver quality and automation behind web and mobile applications. PRIMARY RESPONSIBILITIES The candidate will lead all phases of automation development providing test-driven solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and build unit and functional automation, and customize commercial software packages. MINIMUM REQUIREMENTS Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT 4 years experience in JavaScript, JavaScript Frameworks and libraries such as React or Angular, CSS3, and HTML5 4 years experience in Java J2EE and Web Services (Restful and SOAP) 2 years experience in Selenium for Java and/or Javascript Strong Understanding of Test, Behavior, and Acceptance Test Driven development & Continuous Integration Experience working in an Agile development environment Understanding of cross-browser compatibility issues Experience developing responsive applications Experience with one or more of the following technologies: JSON, Mocha/Chai, SeleniumJS, WebdriverIO, Enzyme, Sinon, Wicket, XML
Software Integration Eng-MID/SR
Software Integration Engineer - Mid Level Job Purpose of Job Software Integration Engineers are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. Integration Engineers primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, Integration Engineers participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This is an intermediate-level position. Incumbents acquire and apply maturing knowledge of the business, its products, and or processes and may participate in all phases of software development lifecycle. Integration Engineers work with limited guidance on moderately complex work assignments and problem resolution. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. • With guidance begins to install, customize and integrate commercial software packages. • Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. • Learns to create system documentation/play books and attends requirements, design and code reviews. • Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. • May begin to identify issues that impact availability. MINIMUM REQUIREMENTS • Bachelor's degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree • AND, 2+ years of software development experience utilizing one of the following but not limited to Java, C++, C#, JavaScript, Python, C with at least 6 months’ experience integrating and configuring vendor products. PREFERRED • 1+ years experience integrating/configuring Physical Security systems (Ccure, Nice Vision, Nice Situator, etc) • 1+ years experience with network operations • 4+ years hands on experience working as a Software Engineer integrating/configuring with vendor products. • Clear understanding of Agile execution utilizing scrum practices • Experience developing, deploying and integrating with cloud and hosted applications • 2+ years experience with source control systems like but not limited to GIT, GIT-CI, RTC, GITHUB • 2 + years experience scripting with Linux Shell or Win. PowerShell • 2+ years experience using file transport protocols such as: FTP, SFTP, SCP Software Integration Engineer - Senior Level Job Purpose of Job Integration Engineers are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. Integration Engineers primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, Integration Engineers participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This is an advanced-level role occupied by those demonstrating in-depth technical and/or business knowledge within their respective areas of specialization. Incumbents work independently on complex work assignments and may determine methods and procedural approaches on new assignments. In addition, responsibilities include serving as resources to internal and third party team members on escalated technical issues and analyzing and designing specifications for less experienced team members to execute. PRIMARY RESPONSIBILITIES • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. • Identifies ideas to improve system performance and impact availability. • Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. • Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. • Identifies and creates solutions to improve system performance and availability. • Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements, design and code reviews. • Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. • Analyzes and designs specifications for less experienced internal and third party team members to execute. • Acts as a technical resource throughout the development life cycle. • May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross functional and third party team members for execution through the full development life cycle. • Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. MINIMUM REQUIREMENTS • Bachelor's degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree • AND, 6+ years of software development experience utilizing one of the following but not limited to Java, C++, C#, JavaScript, Python, C with at least 2 years integrating and configuring vendor products. PREFERRED • 2+ years experience integrating/configuring Physical Security systems (Ccure, Nice Vision, Nice Situator, etc) • 6+ years hands on experience working as a Software Engineer integrating/configuring with vendor products. • Clear understanding of Agile execution utilizing scrum practices • Experience developing, deploying and integrating with cloud and hosted applications • 3+ years experience with network operations • 2+ years experience with SaaS, IaaS, or PaaS • 2+ years experience with source control systems like but not limited to GIT, GIT-CI, RTC, GITHUB • 4+ years experience scripting with Linux Shell or Win. PowerShell • 2+ years experience using file transport protocols such as: FTP, SFTP, SCP
Automation Developer & Integrator - (SDET)-MID/SR
Sr SDET - Automation Developer and Integrator Purpose of Job Automation Developers create unit and functional automation solutions to ensure high quality and full code coverage for client software thereby providing our members and employees a stable and responsive experience on all platforms. Automation Developers should expect to be part of an integrated, cross-functional team that follows test-driven development methods using modern testing tools including Mocha, Chai, Enzyme, Sinon and Selenium. Ideal Automation Developers have deep knowledge in Linux and Windows based scripting techniques and the ability to manually test and automate on both the UI front end and on back end web services. Experience in Git-style repositories and projects is highly recommended. Automation Developers work in challenging, fast-paced, agile environments to deliver quality and automation behind web and mobile applications. PRIMARY RESPONSIBILITIES The candidate will lead all phases of automation development providing test-driven solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and build unit and functional automation, and customize commercial software packages. MINIMUM REQUIREMENTS Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT 4 years experience in JavaScript, JavaScript Frameworks and libraries such as React or Angular, CSS3, and HTML5 4 years experience in Java J2EE and Web Services (Restful and SOAP) 2 years experience in Selenium for Java and/or Javascript Strong Understanding of Test, Behavior, and Acceptance Test Driven development & Continuous Integration Experience working in an Agile development environment Understanding of cross-browser compatibility issues Experience developing responsive applications Experience with one or more of the following technologies: JSON, Mocha/Chai, SeleniumJS, WebdriverIO, Enzyme, Sinon, Wicket, XML
Scrum Master SR
IT Scrum Master Sr. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote and lead an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will lead your team through the scrum process, removing any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 6+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 6+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies. • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA). DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented
BI/ETL Developer SR
Role An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: Configure and customize the chosen ETL tool for client installations. Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). Deploy and customize Standard Architecture components. Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Minimum 5 years experience Advanced ETL experience using either Informatica or Data Stage Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus Proven experience in working directly with business customers Strong SQL skills including complex query building and query performance tuning Data analysis skills - ability to dig in and understand complex models and business processes UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience Strong UNIX shell scripting skills (primarily in COBOL, Perl) Strong understanding of Data warehousing design concepts/skills Data profiling experience Defining and implementing data integration architecture Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics Proven problem-solving / problem resolution abilities. Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: ETL experience using either Informatica or Data Stage or an equivalent technology SQL UNIX shell scripting Preferred: Dimensional data modeling skills Familiar with Agile Development Methodology StarTeam Software Configuration Management Tool SAS Experience Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology MS Analysis Services General Host Knowledge StarTeam Software Configuration Management Tool Control-m scheduling tool Proficiency in scripting (in order of preference): Korn, Perl
Scrum Master SR
IT Scrum Master Sr. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote and lead an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will lead your team through the scrum process, removing any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 6+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 6+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies. • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA). DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented
BI/ETL Developer SR
Role An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: Configure and customize the chosen ETL tool for client installations. Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). Deploy and customize Standard Architecture components. Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Minimum 5 years experience Advanced ETL experience using either Informatica or Data Stage Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus Proven experience in working directly with business customers Strong SQL skills including complex query building and query performance tuning Data analysis skills - ability to dig in and understand complex models and business processes UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience Strong UNIX shell scripting skills (primarily in COBOL, Perl) Strong understanding of Data warehousing design concepts/skills Data profiling experience Defining and implementing data integration architecture Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics Proven problem-solving / problem resolution abilities. Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: ETL experience using either Informatica or Data Stage or an equivalent technology SQL UNIX shell scripting Preferred: Dimensional data modeling skills Familiar with Agile Development Methodology StarTeam Software Configuration Management Tool SAS Experience Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology MS Analysis Services General Host Knowledge StarTeam Software Configuration Management Tool Control-m scheduling tool Proficiency in scripting (in order of preference): Korn, Perl
Scrum Master SR
IT Scrum Master Sr. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote and lead an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will lead your team through the scrum process, removing any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 6+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 6+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies. • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA). DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented
Scrum Master Mid
IT Scrum Master Sr. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote and lead an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will lead your team through the scrum process, removing any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 6+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 6+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies. • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA). DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented
Scrum Master SR
IT Scrum Master Sr. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote and lead an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will lead your team through the scrum process, removing any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 6+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 6+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies. • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA). DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented
IT Scrum Masters Mid.
IT Scrum Masters Mid. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will guide your team through the scrum process, helping remove any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 4+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 4+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA) DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented
Front End Software Engineer MID/SR
Front End Software Engineer Mid and SR Purpose of Job Front End Engineers create and maintain the front-end portion of our business software applications. Done well, many may never realize or appreciate how critical these systems are or how we've made them simpler, faster, and safer. Yet, they help make our members' lives better. It's a great challenge and responsibility. As a Front-end Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions. Your responsibilities will require you to be an expert in front development best practices and frameworks creating beautiful experiences for our internal and member facing systems. You will be required to be an expert in understanding user requirements and tailoring user experiences accordingly. You will engage with business clients, UI designers, developers and architects to create high performing and easy to use systems via the web as well as mobile-based applications. You will create and implement design principles that ensures that our content renders well across multiple devices. You will use and promote the use of front-end and mobile testing tools to ensure quality. As a Front-end Engineer, it will be your responsibility to maintain code integrity and quality as well as ensure application architecture is designed for performance and resiliency. PRIMARY RESPONSIBILITIES • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements, design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience in JavaScript, JavaScript Frameworks such as React or Angular, CSS3 and HTML5 PREFERRED • 1+ years of experience with a JavaScript framework like, React, Redux, Angular, or Backbone. • 1+ years of experience working with Agile methodology • Experience in translating front-end mockups and wireframes into functioning applications • 1+ years’ experience in designing/coding for high availability and performance. • 1+ years of experience with rapid prototyping / simulations / iterative design • Experience supporting accessibility requirements from ADA (Section 508 subset of a11y). • 2+ years of experience on closures/Prototypes/JS.this and variable scope • Understanding of HTTP interaction with browsers (request types, request headers, synchronous/asynchronous requests). • Understanding of page rendering orchestration within a browser • Experience at using browser development tools within each major browser • Delivering software using a container based infrastructure • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in Selenium frameworks MINIMUM REQUIREMENTS SR • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience with at least 2 years in CSS3 and HTML5, JavaScript and JavaScript libraries/tools such as JSON, AJAX, React, AngularJS, JQuery, and experience with CSS libraries/tools such as Bootstrap. PREFERRED • 3+ years of experience with a JavaScript framework like, React, Redux, Angular, or Backbone. • 2+ years of experience working with Agile methodology • Proficiency in translating front-end mockups and wireframes into functioning applications • 2+ years’ experience in designing/coding for high availability and performance. • 2+ years of experience with rapid prototyping / simulations / iterative design • Demonstrated experience supporting accessibility requirements from ADA (Section 508 subset of a11y). • 6+ years of experience on closures/Prototypes/JS.this and variable scope • Understanding of HTTP interaction with browsers (request types, request headers, synchronous/asynchronous requests). • Understanding of page rendering orchestration within a browser • Proficiency at using browser development tools within each major browser • Delivering software using a container based infrastructure • 2+ years of experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in Selenium frameworks DESIRED CHARACTERISTICS Front End Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented
BI/ETL Developer SR
Role An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: Configure and customize the chosen ETL tool for client installations. Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). Deploy and customize Standard Architecture components. Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Minimum 5 years experience Advanced ETL experience using either Informatica or Data Stage Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus Proven experience in working directly with business customers Strong SQL skills including complex query building and query performance tuning Data analysis skills - ability to dig in and understand complex models and business processes UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience Strong UNIX shell scripting skills (primarily in COBOL, Perl) Strong understanding of Data warehousing design concepts/skills Data profiling experience Defining and implementing data integration architecture Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics Proven problem-solving / problem resolution abilities. Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: ETL experience using either Informatica or Data Stage or an equivalent technology SQL UNIX shell scripting Preferred: Dimensional data modeling skills Familiar with Agile Development Methodology StarTeam Software Configuration Management Tool SAS Experience Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology MS Analysis Services General Host Knowledge StarTeam Software Configuration Management Tool Control-m scheduling tool Proficiency in scripting (in order of preference): Korn, Perl
Platform Software Engineer - API - MID/SR
Platform Software Engineer - API - MID and SR Level Platform Software Engineers create and maintain APIs for our business software applications that our members use. As a Platform Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be knowledgeable in API development. You will be a part of teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to partner and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms. As a Platform Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability DESIRED CHARACTERISTICS Platform Software Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with experience using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 2+ years in REST frameworks with focus on API development • 1+ years in AGILE methodology • 1+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework MINIMUM REQUIREMENTS SR Level • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with at least 2 years using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 4+ years in REST frameworks with focus on API development • 2+ years in AGILE methodology • 2+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to design and implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Understanding of microservices architecture design and implementation • Working experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework
IT Scrum Masters Mid.
IT Scrum Masters Mid. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will guide your team through the scrum process, helping remove any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 4+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 4+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA) DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented
Automation Developer & Integrator - (SDET)-MID/SR
Sr SDET - Automation Developer and Integrator Purpose of Job Automation Developers create unit and functional automation solutions to ensure high quality and full code coverage for client software thereby providing our members and employees a stable and responsive experience on all platforms. Automation Developers should expect to be part of an integrated, cross-functional team that follows test-driven development methods using modern testing tools including Mocha, Chai, Enzyme, Sinon and Selenium. Ideal Automation Developers have deep knowledge in Linux and Windows based scripting techniques and the ability to manually test and automate on both the UI front end and on back end web services. Experience in Git-style repositories and projects is highly recommended. Automation Developers work in challenging, fast-paced, agile environments to deliver quality and automation behind web and mobile applications. PRIMARY RESPONSIBILITIES The candidate will lead all phases of automation development providing test-driven solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and build unit and functional automation, and customize commercial software packages. MINIMUM REQUIREMENTS Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT 4 years experience in JavaScript, JavaScript Frameworks and libraries such as React or Angular, CSS3, and HTML5 4 years experience in Java J2EE and Web Services (Restful and SOAP) 2 years experience in Selenium for Java and/or Javascript Strong Understanding of Test, Behavior, and Acceptance Test Driven development & Continuous Integration Experience working in an Agile development environment Understanding of cross-browser compatibility issues Experience developing responsive applications Experience with one or more of the following technologies: JSON, Mocha/Chai, SeleniumJS, WebdriverIO, Enzyme, Sinon, Wicket, XML
BI/ETL Developer SR
Role An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: Configure and customize the chosen ETL tool for client installations. Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). Deploy and customize Standard Architecture components. Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Minimum 5 years experience Advanced ETL experience using either Informatica or Data Stage Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus Proven experience in working directly with business customers Strong SQL skills including complex query building and query performance tuning Data analysis skills - ability to dig in and understand complex models and business processes UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience Strong UNIX shell scripting skills (primarily in COBOL, Perl) Strong understanding of Data warehousing design concepts/skills Data profiling experience Defining and implementing data integration architecture Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics Proven problem-solving / problem resolution abilities. Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: ETL experience using either Informatica or Data Stage or an equivalent technology SQL UNIX shell scripting Preferred: Dimensional data modeling skills Familiar with Agile Development Methodology StarTeam Software Configuration Management Tool SAS Experience Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology MS Analysis Services General Host Knowledge StarTeam Software Configuration Management Tool Control-m scheduling tool Proficiency in scripting (in order of preference): Korn, Perl
BI/ETL Developer SR
Role An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: Configure and customize the chosen ETL tool for client installations. Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). Deploy and customize Standard Architecture components. Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Minimum 5 years experience Advanced ETL experience using either Informatica or Data Stage Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus Proven experience in working directly with business customers Strong SQL skills including complex query building and query performance tuning Data analysis skills - ability to dig in and understand complex models and business processes UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience Strong UNIX shell scripting skills (primarily in COBOL, Perl) Strong understanding of Data warehousing design concepts/skills Data profiling experience Defining and implementing data integration architecture Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics Proven problem-solving / problem resolution abilities. Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: ETL experience using either Informatica or Data Stage or an equivalent technology SQL UNIX shell scripting Preferred: Dimensional data modeling skills Familiar with Agile Development Methodology StarTeam Software Configuration Management Tool SAS Experience Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology MS Analysis Services General Host Knowledge StarTeam Software Configuration Management Tool Control-m scheduling tool Proficiency in scripting (in order of preference): Korn, Perl
Scrum Master SR
IT Scrum Master Sr. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote and lead an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will lead your team through the scrum process, removing any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 6+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 6+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies. • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA). DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented
Platform Software Engineer - API - MID/SR
Platform Software Engineer - API - MID and SR Level Platform Software Engineers create and maintain APIs for our business software applications that our members use. As a Platform Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be knowledgeable in API development. You will be a part of teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to partner and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms. As a Platform Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability DESIRED CHARACTERISTICS Platform Software Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with experience using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 2+ years in REST frameworks with focus on API development • 1+ years in AGILE methodology • 1+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework MINIMUM REQUIREMENTS SR Level • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with at least 2 years using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 4+ years in REST frameworks with focus on API development • 2+ years in AGILE methodology • 2+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to design and implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Understanding of microservices architecture design and implementation • Working experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework
Platform Software Engineer Sr.
Platform Software Engineer - API - MID and SR Level Platform Software Engineers create and maintain APIs for our business software applications that our members use. As a Platform Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be knowledgeable in API development. You will be a part of teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to partner and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms. As a Platform Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability DESIRED CHARACTERISTICS Platform Software Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with experience using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 2+ years in REST frameworks with focus on API development • 1+ years in AGILE methodology • 1+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework MINIMUM REQUIREMENTS SR Level • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with at least 2 years using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 4+ years in REST frameworks with focus on API development • 2+ years in AGILE methodology • 2+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to design and implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Understanding of microservices architecture design and implementation • Working experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework
Full Stack Developer SR
We are seeking Full Stack Developers for a large financial services company in Plano Texas For immediate consideration, email resume to: RECRUITING@MILLGROUPUSA.COM Purpose of Job: Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our workforce and over 90% of member interactions. Job Requirements: • Java 1.6 (4+ yrs) • Web technology fundamentals including: Web services (Java Metro), HTTP fundamentals, JavaScript (4+ yrs) • Hibernate (4+ yrs) • Spring (4+ yrs) • Fundamentals of SQL or other DB queries (4+ yrs) • AWS (1+ yrs) • Java Coding Experience (4+ yrs)
Software Developer & Integrator Sr.
Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.
ETL Developer Sr
ETL Developer (Mid, Sr., and Lead) Work experience: Mid Level- Minimum 3 years experience Senior Level- Minimum 5 years experience Lead Level- Minimum 8+ years experience Role An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: • Configure and customize the chosen ETL tool for client installations. • Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). • Deploy and customize Standard Architecture components. • Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. • Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Supplier resources will have the following skills / experience / background: • Advanced ETL experience using either Informatica or Data Stage • Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus • Proven experience in working directly with business customers • Strong SQL skills including complex query building and query performance tuning • Data analysis skills - ability to dig in and understand complex models and business processes • UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience • Strong UNIX shell scripting skills (primarily in COBOL, Perl) • Strong understanding of Data warehousing design concepts/skills • Data profiling experience • Defining and implementing data integration architecture • Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments • Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics • Proven problem-solving / problem resolution abilities. • Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: • ETL experience using either Informatica or Data Stage or an equivalent technology SQL UNIX shell scripting Preferred: • Dimensional data modeling skills • Familiar with Agile Development Methodology • StarTeam Software Configuration Management Tool • SAS Experience • Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology • MS Analysis Services • General Host Knowledge • StarTeam Software Configuration Management Tool • Control-m scheduling tool • Proficiency in scripting (in order of preference): Korn, Perl
JAVA SR
IT 018 Developer / Programmer JAVA – Sr. Job Role: This position is a hands-on, senior application developer for an existing application development team. The ideal candidate should possess demonstrated ability to: - Execute and program on an application development team through all phases of the software development lifecycle - Provide expertise in triaging, diagnosing and resolving complex systems issues - Quickly learn and apply new information and knowledge General knowledge of the securities industry and CGC specific businesses. Working knowledge in one or more highly specialized areas of application development and/or business analysis that is of significant impact to the organization. Advanced knowledge of programming language(s), software development tools and environment(s) and systems analysis and functional design. Thorough knowledge of database concepts, database design, data modeling and system architectures. Expert knowledge of application design principles, practices, system development methodologies and software life cycles. Advanced knowledge of user interface principles and windows design standards. Thorough knowledge of security and disaster recovery requirements for applications development. Thorough knowledge of documentation and training. Technical skills and experience: 6+ years - Java 1.6 - Web technology fundamentals including: Web services (Java Metro), HTTP fundamentals, JavaScript - Hibernate - Spring - Fundamentals of SQL queries - .NET - C# - Preferred: Unix scripting, Infragistics Tool experience: - ClearCase - Visual Studio 2010 - Eclipse - Weblogic 10.3 - tcServer - Oracle 11g Applied experience leveraging agile software development principals & practices is desired including: - Scrum or Kanban or Scrumban - Paired programming - Continuous integration (using tools like Cruisecontrol, Quickbuild, etc.) - Test Driven Development - JUnit Preferences: Demonstrated ability to: • Function and execute in all phases of application software development. • Work independently and provide technical aptitude concerning application design and/or systems analysis. • Apply a broad knowledge of development technologies and determine appropriate options for resolving business issues. • Review recent technical/systems developments and evaluate their usefulness and compatibility with CGC systems. • Create standards and guidelines. • Communicate complex technical concepts, techniques and skills to a variety of technical, managerial and business audiences. • Define project scope and establish objectives for assigned projects. • Provide direction and guidance to others. • Work effectively in a team environment and support others on the team. • Use good judgment in identifying issues and recommending solutions to others. Acquires and effectively demonstrates any additional knowledge and skill requirements as requested. Job Duties: • Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures. • Performs complex systems analysis and/or designs applications requiring advanced techniques using leading-edge technologies. • Provides expert technical expertise and analytical support in the conceptualization, development and implementation of complex interrelated systems and/or programs. Develops system designs to meet user requirements (examples might include program designs, database designs, and window designs). • Gathers user requirements and performs systems analysis (possibly in conjunction with business system analysts). • Develops applications designs often integrating multiple phases or aspects of an overall system design. • Executes application development design reviews. • Follows project approach and/or procedures to solve the most complex applications problems considering system requirements/limitations, operating time, system architecture, and the desired results. • Develops standards and guidelines. • Executes systems tests of new state-of-the-art applications to determine potential internal use. • Collaborates with other applications staff members to resolve complex systems issues. • Prepares/moves application programs from development to production in controlled manner. • Develops documentation and other materials supporting application programs. • Provides feedback in determining scope and participates in recommending priorities for system changes. • On-going evaluation of system functions and design and identifies areas for improvement. • Provides on-call coverage to application programs as needed to support business operations. • Participates in the development and training of team members. • Proactively researches leading-edge technology and application development techniques through continued education and training. • Prepares and distributes status reports and other updates to users and management. • Communicates actively with users on systems status, including system changes, problems, enhancements, and potential impacts. • Constructively contributes in team and department meetings and training opportunities. • Performs other work as required or requested as well as additional assignments.
Full Stack Developer Mid
We are seeking Full Stack Developers for a large financial services company in Plano Texas For immediate consideration, email resume to: RECRUITING@MILLGROUPUSA.COM Purpose of Job: Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our workforce and over 90% of member interactions. Job Requirements: • Java 1.6 (4+ yrs) • Web technology fundamentals including: Web services (Java Metro), HTTP fundamentals, JavaScript (4+ yrs) • Hibernate (4+ yrs) • Spring (4+ yrs) • Fundamentals of SQL or other DB queries (4+ yrs) • AWS (1+ yrs) • Java Coding Experience (4+ yrs)
ServiceNow Developer – Mid
ServiceNow Developer – Mid Level Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Job Requirements PRIMARY RESPONSIBILITIES • Independently installs, customizes and integrates commercial software packages. • Facilitates root cause analysis of system issues. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. • Learns to create system documentation/play books and attends requirements, design and code reviews. • Receives work packages from manager and/or delegates. • Identifies ideas to improve system performance and impact availability. • Resolves complex technical design issues. • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. • May serve as the subject matter expert on development techniques. • Partners with experienced team members to develop accurate work estimates on work packages. • May serve as a mentor on procedural matters to less experienced internal and third party team members. • May assist experienced team members with the delegation of work packages. MINIMUM REQUIREMENTS • A Bachelor's degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • 4 or more years of software development experience demonstrating depth of technical understanding within ITIL Processes, Configuration Management, or Software Development PREFERRED • 3+ years ServiceNow experience administering the platform, monitoring performance, deploying applications, building out catalog items/workflows, and configuring integrations • 3+ years experience writing and debugging JavaScript, Angular, HTML, and CSS • 2+ years experience with REST API development • ServiceNow Certification • Working knowledge how configuration management factors into the ITIL framework • Previous working experience with ServiceNow CMDB • Knowledge of data modeling techniques • Knowledge of relational database concepts • Experience with ServiceNow Discovery • Experience with IT Asset Management and ServiceNow Software Asset Management module
UI Designer Sr
We are seeking for UI Designer for a client in San Antonio TX Job Overview: Develops and refines the user experience. Independently performs complex work assignments and problem resolution across systems, processes, and channels. Guides and facilitates teams in the delivery of user interface solutions. Participates in the identification, evaluation, and recommendation of web technology solutions. All duties pertain to both the designer and producer career paths. Minimum Requirements: Bachelor's degree in Fine Arts related field (or equivalent experience) 6+ years current and relevant design experience 2+ years relevant financial services experience Proficiencies: Interaction, Visual, and some research Platforms: Responsive Web, iOS, and Android Tools: Sketch and Invision Working knowledge of web technology platforms, applications, and standards working knowledge of design concepts Requirements: Photoshop and other industry-standard design tools CSS, XHTML and JavaScript Strong time-management, multi-tasking and prioritization skills Critical thinking and problem-solving skills Excellent written and verbal communication skills Ability to effectively present design options for review, from concept through final production Ability to interact with other team members, both in the team and wider cross-functional capacity (technology, content, marketing, product development) Ability to justify and articulate design decisions Must have: Strong UX / UI Strong Visual design Data visualization experience Strong User Research Leadership skills Design Software experience: i.e. Adobe and Sketch Familiarity with HTML and CSS
Full Stack Developer JR
We are seeking Full Stack Developers for a large financial services company in Plano Texas For immediate consideration, email resume to: RECRUITING@MILLGROUPUSA.COM Purpose of Job: Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our workforce and over 90% of member interactions. Job Requirements: • Java 1.6 (4+ yrs) • Web technology fundamentals including: Web services (Java Metro), HTTP fundamentals, JavaScript (4+ yrs) • Hibernate (4+ yrs) • Spring (4+ yrs) • Fundamentals of SQL or other DB queries (4+ yrs) • AWS (1+ yrs) • Java Coding Experience (4+ yrs)
Platform Software Engineer - SR
Platform Software Engineer - SR Platform Software Engineers create and maintain APIs for our business software applications that our members use. As a Platform Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be knowledgeable in API development. You will be a part of teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to partner and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms. As a Platform Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability DESIRED CHARACTERISTICS Platform Software Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with at least 2 years using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 4+ years in REST frameworks with focus on API development • 2+ years in AGILE methodology • 2+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to design and implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Understanding of microservices architecture design and implementation • Working experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework
Network Voice Engineer Mid
Network Voice Engineer Mid Job Role This role is responsible for the engineering of new solutions, configuration of the infrastructure and is an expert for Cisco Unified Communication configurations. This position involves working with multiple lines of business, third party contractors, and support staff to design and implement complex technical solutions based on standards and processes that meet the strategic needs of the business. This role also leads the effort to support, document and resolve issues that arise during implementation. This may include reviewing designs, recommending improvements and implementing alternate solutions to the architecture. This position is required to interface with our customers and the candidate should be comfortable building a presentation strategy for executives. This includes presentation skills both personally and technically. This requires a multi-faceted individual that is capable of coordinating activities of the project team, assisting in the monitoring of project schedules, cost analysis, and direct implementation and configuration of the core infrastructure. Preferred: Bachelor’s degree or equivalent work experience; 4+ years experience in a technical capacity supporting a network or infrastructure or application configuration; Experience installing, maintaining, and configuring network, infrastructure and applications specific to Cisco. Job Duties/Responsibilities: 1. Proactive monitoring of Voice Network Tools (Network Performance Monitor, E-Map, Call Detail): a. Check network performance and availability. b. Monitor blockage and overflow to ensure all trunk groups are being used efficiently. c. Report/ manage voice trouble tickets and escalations. d. Break/Fix, troubleshoot Voice Network anomalies. e. Provide confidential “Call Detail” report to different lines of business. 2. Manage the Voice Network (Provisioning/Maintenance): a. Interface with vendors in the installation of voice services. b. Schedule and manage voice network cutovers. c. Relocate facilities to eliminate single points of failure. d. Identify network excess to cut down expenses. e. Maintenance, Interface with 3rd Party Vendors. 3. Vendor, weekly provisioning reviews 4. AT&T Business Direct Platform “System Administrator” in support of the following applications: (Call detail, Network Performance Monitor, Electronic Maintenance, E-Map, Analyze Voice Network Data, Billing, etc). 5. Support “Call Center Design” on Network Routing problems. 6. Support “Voice operations” on Network/PBX related problems. 7. Support the ACC on Voice Network related issues. 8. Support “Right Fax operations” Provisioning/ Network Maintenance. 9. Support “High Volume Dialer Application” network issues. 10. Support the Legacy Local Network in San Antonio. 11. Support Voice Network issue for Staff Counsels and Financial Centers. 12. Support Maintenance issues with Teletech. 13. Support Maintenance issues with Sykes. 14. Support Maintenance issues with Teleperformance. 15. Monitor and Support “Nuance” Network. 16. Toll Free Network Surveillance. 17. Maintain a complete detailed inventory of the company Voice Infrastructure for better utilization of the network. 18. Available 24/7 for any Voice Network related problem. 19. Support Security on “Fraud & TRS” issues.
I/T Project / Program Manager Sr. /Lead
We are seeking an IT Project Manager (Release Management) for a client in San Antonio, Texas! Job Overview: Minimum 6+ years in the Release Management discipline in a software delivery environment. This includes experience in planning, scheduling, and controlling software builds/releases, in addition to testing and deploying Releases. Job Requirements: • IT Background – minimum 10+ years • Project Management – minimum 6-8 years • Quality Assurance planning and execution experience/ Quality Assurance and Configuration/Release Management – minimum 5 years • Release Management experience – minimum 5 years (Preferred) • Scrum Master – minimum 5 years (Preferred) • IBM Rational Team Concert (RTC) or JIRA • Microsoft Office products • Industry Software Quality Assurance (QA) and Configuration/Release Management Tools (Preferred)
Software Developer & Integrator Sr.
Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.
Network Engineer Sr.
Network Engineer Sr. Job Role: Assembles key participants and guides and facilitates teams in the development and implementation of key initiatives. Identifies opportunities to apply advances in technology to network(s), infrastructure, and/or applications to enhance operations and meet business requirements. Develops automation and tools, enhancing processes to provision, manage, and administer network(s), infrastructure, and/or applications in a repeatable, standardized and efficient manner. Rapidly identify and execute real-time actions to achieve return to service, performing root cause analysis, and implementing corrective measures to prevent future occurrences. Serves as a mentor to peers and team members for assigned area of responsibility. May provide insight to management on issues as they arise. Minimum Requirements: • Bachelor’s degree or equivalent work experience; 6+ years experience in a technical capacity supporting a network or infrastructure or application configuration; Experience installing, maintaining, and configuring complex network, infrastructure and applications specific to Cisco. • Proactively seeks new methods and technologies to maintain network(s), infrastructure, and applications adhering to rigor and established guidelines. • Identifies need implements system monitoring, corrective action, system refreshes, hardware replacements, software upgrades, and application modifications. • Troubleshoots network(s), infrastructure, or application issues, identifies root cause, establishes return to service, evaluates/develops/implements/documents mitigation strategies. • Identifies and proactively seeks opportunities to implement process improvements, documents technical diagrams and procedures. • Designs, analyzes, installs, tests, configures, and administers network(s), infrastructure, and applications as well as providing a full range of testing, administration, and quality checks. • Business Acumen, Collaboration (Team Building), Communication, Demonstrate Adaptability (Agility), Drive for Results and Innovation. Technical Requirements: • Physical deployment to include software upgrades and configuration • Comprehension of the different components and roles that make up the system to include CDM, content router, root device, content engines • Troubleshooting activities such as hard drive replacement, rebuilding configurations, backup of configurations • Multicast configuration and support across routers and firewalls • Completion of some form of training or experience with the Cisco product
Java Developer Mid
Developer / Programmer JAVA – Mid Level Job Role: This position is a hands-on, application developer who will be joining an existing application development team. The ideal candidate should possess demonstrated ability to: - Execute and program on an application development team through all phases of the software development lifecycle - Provide expertise in triaging, diagnosing and resolving complex systems issues - Quickly learn and apply new information and knowledge General knowledge of the securities industry and CGC specific businesses. Working knowledge in one or more highly specialized areas of application development and/or business analysis that is of significant impact to the organization. Working experience and knowledge of programming language(s), software development tools and environment(s) and systems analysis and functional design. Knowledge and working experience of database concepts, database design, data modeling and system architectures. Knowledge and working experience with application design principles, practices, system development methodologies and software life cycles. Knowledge of user interface principles and windows design standards. Knowledge of security and disaster recovery requirements for applications development. Thorough knowledge of documentation and training. Technical skills and experience: 4+ years - Java 1.6 - Web technology fundamentals including: Web services (Java Metro), HTTP fundamentals, JavaScript - Hibernate - Spring - Fundamentals of SQL queries - .NET - C# - Preferred: Unix scripting, Infragistics Tool experience: - ClearCase - Visual Studio 2010 - Eclipse - Weblogic 10.3 - tcServer - Oracle 11g Applied experience leveraging agile software development principals & practices is desired including: - Scrum or Kanban or Scrumban - Paired programming - Continuous integration (using tools like Cruisecontrol, Quickbuild, etc.) - Test Driven Development - JUnit Required: • Proficient in Java • Understands concepts of REST and SOAP services • Some experience creating and troubleshooting REST and SOAP services (Internal and external) • Some ETL experience or understanding • Familiar with legacy web infrastructure (Websphere, Wicket, PS) • Familiar with Batch Infrastructure (Java SE Batch & Websphere batch, Control-M) • Proficient in troubleshooting tools, i.e. Splunk • Agile • Someone who communicates well and knows when to reach out for help Preferred: • Experience and/or understanding of Talon Infrastructure (Gradle, Docker, Kubernetes, OpenShift, Kibana, Gitlab) • Salesforce and Datastage • Any level of new web experience • Hadoop experience
Platform Software Engineer Mid. (API)
Platform Software Engineers create and maintain APIs for our business software applications that our members use. As a Platform Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be knowledgeable in API development. You will be a part of teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to partner and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms. As a Platform Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability DESIRED CHARACTERISTICS Platform Software Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with experience using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 2+ years in REST frameworks with focus on API development • 1+ years in AGILE methodology • 1+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework
UI/UX Designer Sr.
We are seeking for UI Designer for a client in San Antonio TX Job Overview: Develops and refines the user experience. Independently performs complex work assignments and problem resolution across systems, processes, and channels. Guides and facilitates teams in the delivery of user interface solutions. Participates in the identification, evaluation, and recommendation of web technology solutions. All duties pertain to both the designer and producer career paths. Minimum Requirements: Bachelor's degree in Fine Arts related field (or equivalent experience) 6+ years current and relevant design experience 2+ years relevant financial services experience Proficiencies: Interaction, Visual, and some research Platforms: Responsive Web, iOS, and Android Tools: Sketch and Invision Working knowledge of web technology platforms, applications, and standards working knowledge of design concepts Requirements: Photoshop and other industry-standard design tools CSS, XHTML and JavaScript Strong time-management, multi-tasking and prioritization skills Critical thinking and problem-solving skills Excellent written and verbal communication skills Ability to effectively present design options for review, from concept through final production Ability to interact with other team members, both in the team and wider cross-functional capacity (technology, content, marketing, product development) Ability to justify and articulate design decisions Must have: Strong UX / UI Strong Visual design Data visualization experience Strong User Research Leadership skills Design Software experience: i.e. Adobe and Sketch Familiarity with HTML and CSS
Pega Developer – Sr/Lead Level
We are seeking Sr/Lead Pega Developers for a client in San Antonio, Texas! This is a 2-year assignment. For immediate consideration, email resume: RECRUITING@MILLGROUPUSA.COM PURPOSE OF JOB Pega Developers are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. Pega Developers primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, Pega Developers participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third-party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. PRIMARY RESPONSIBILITIES • Independently installs, customizes and integrates commercial software packages. • Facilitates root cause analysis of system issues. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. • Learns to create system documentation/play books and attends requirements, design and code reviews. • Receives work packages from manager and/or delegates. • Identifies ideas to improve system performance and impact availability. • Resolves complex technical design issues. • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. • May serve as the subject matter expert on development techniques. • Partners with experienced team members to develop accurate work estimates on work packages. • May serve as a mentor on procedural matters to less experienced internal and third party team members. • May assist experienced team members with the delegation of work packages. MINIMUM REQUIREMENTS • Bachelor's degree • 10+ years of equivalent work experience in IT • AND 7+ years’ experience in software development experience demonstrating depth of technical understanding with in Pega BPM tool PREFERRED • Certified Lead System Architect (CLSA) • Having good knowledge on PEGA 7 components Case Management, Data Management and UI. • PEGA best practices, Integration Rules and guardrails • Hand on experience on Screen Layout using Harness, Sections , Flow Actions, Data Transforms, Declarative and Decision Rule Types. • Experience on List-View, Summary-View Reports and Report Definitions in PEGA PRPC. • Experience in troubleshooting & performance tuning of PRPC applications utilizing Clipboard, Tracer and PLA
Java Dev Ops Mid
Java Developer Ops Mid Job Role: This position is a hands-on, application developer who will be joining an existing application development team. The ideal candidate should possess demonstrated ability to: - Execute and program on an application development team through all phases of the software development lifecycle - Provide expertise in triaging, diagnosing and resolving complex systems issues - Quickly learn and apply new information and knowledge General knowledge of the securities industry and CGC specific businesses. Working knowledge in one or more highly specialized areas of application development and/or business analysis that is of significant impact to the organization. Working experience and knowledge of programming language(s), software development tools and environment(s) and systems analysis and functional design. Knowledge and working experience of database concepts, database design, data modeling and system architectures. Knowledge and working experience with application design principles, practices, system development methodologies and software life cycles. Knowledge of user interface principles and windows design standards. Knowledge of security and disaster recovery requirements for applications development. Thorough knowledge of documentation and training. Technical skills and experience: 4+ years - Java 1.6 - Web technology fundamentals including: Web services (Java Metro), HTTP fundamentals, JavaScript - Hibernate - Spring - Fundamentals of SQL queries - .NET - C# - Preferred: Unix scripting, Infragistics Tool experience: - ClearCase - Visual Studio 2010 - Eclipse - Weblogic 10.3 - tcServer - Oracle 11g Applied experience leveraging agile software development principals & practices is desired including: - Scrum or Kanban or Scrumban - Paired programming - Continuous integration (using tools like Cruisecontrol, Quickbuild, etc.) - Test Driven Development - JUnit
SDI Sr. - COGNOS
We are seeking a COGNOS Developer for a client in San Antonio, Texas! For immediate consideration, email resume to: RECRUITING@MILLGROUPUSA.COM Job Overview: Production support IT support Business support Minimum Requirements: 1-5 years current experience as a Software developer requirements gathering, design, code, unit test, final acceptance testing, field deployment, operation, and maintenance ETL experience using either Informatica or Data Stage or an equivalent technology Korn shell scripting (priority) Essbase Cognos Familiar with financial forecasting
ETL Developer Mid
We are seeking an ETL Developer for a client in San Antonio, Texas! For immediate consideration, email resume to: RECRUITING@MILLGROUPUSA.COM Job Overview: Production support IT support Business support Minimum Requirements: 1-5 years current experience as a Software developer requirements gathering, design, code, unit test, final acceptance testing, field deployment, operation, and maintenance ETL experience using either Informatica or Data Stage or an equivalent technology Korn shell scripting (priority) Essbase ETL Familiar with financial forecasting
Software Developer & Integrator Mid.
Software Developer & Integrator Mid. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development life cycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 4+ years of work experience in the Information Technology • 4+ years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s)-i.e., Business Intelligence, Mobile, Web, Java etc. • Independently installs, customizes and integrates commercial software packages. Facilitates root cause analysis of system issues. Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. May serve as the subject matter expert on development techniques. • Partners with experienced team members to develop accurate work estimates on work packages. • May serve as a mentor on procedural matters to less experienced internal and third party team members. May assist experienced team members with the delegation of work packages. Preferred: • 2+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.
SalesForce Developer
Salesforce Developer Top three skills a. Force.com Development 5+ years’ experience b. Visual Force and APEX 5+ years’ experience c. Java Script and Web Development 3+ years’ experience Top three technology tools must have knowledge a. Force.com b. JavaScript/Java Tooling c. Lightning Daily responsibilities a. Utilizing technical expertise; performs analysis and coding, unit testing of complex to highly complex system functionality and/or defect correction across Force.com platform b. Excellent communication skills, ability to engage with strong team partnerships and manage customer expectations. c. Responsible for system documentation, reviewer and contributor in requirements, design and code reviews. d. Responsible for Agile story task creation, updates and status along with daily standup
Software Developer & Integrator Mid.
Software Developer & Integrator Mid. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development life cycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 4+ years of work experience in the Information Technology • 4+ years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s)-i.e., Business Intelligence, Mobile, Web, Java etc. • Independently installs, customizes and integrates commercial software packages. Facilitates root cause analysis of system issues. Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. May serve as the subject matter expert on development techniques. • Partners with experienced team members to develop accurate work estimates on work packages. • May serve as a mentor on procedural matters to less experienced internal and third party team members. May assist experienced team members with the delegation of work packages. Preferred: • 2+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.
Software Developer & Integrator Sr
Software Developer & Integrator Mid. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development life cycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 4+ years of work experience in the Information Technology • 4+ years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s)-i.e., Business Intelligence, Mobile, Web, Java etc. • Independently installs, customizes and integrates commercial software packages. Facilitates root cause analysis of system issues. Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. May serve as the subject matter expert on development techniques. • Partners with experienced team members to develop accurate work estimates on work packages. • May serve as a mentor on procedural matters to less experienced internal and third party team members. May assist experienced team members with the delegation of work packages. Preferred: • 2+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.
ETL Developer Mid
ETL Developer Mid Work experience: Mid Level- Minimum 3 years experience Role: An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: • Configure and customize the chosen ETL tool for client installations. • Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). • Deploy and customize Standard Architecture components. • Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. • Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Supplier resources will have the following skills / experience / background: • Advanced ETL experience using Data Stage • Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus • Proven experience in working directly with business customers • Strong SQL skills including complex query building and query performance tuning • Data analysis skills - ability to dig in and understand complex models and business processes • UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience • Strong UNIX shell scripting skills (primarily in COBOL, Perl) • Strong understanding of Data warehousing design concepts/skills • Data profiling experience • Defining and implementing data integration architecture • Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments • Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics • Proven problem-solving / problem resolution abilities. • Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: • ETL experience using Data Stage SQL UNIX shell scripting Preferred: • Dimensional data modeling skills • Familiar with Agile Development Methodology • StarTeam Software Configuration Management Tool • SAS Experience • Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology • MS Analysis Services • General Host Knowledge • StarTeam Software Configuration Management Tool • Control-m scheduling tool • Proficiency in scripting (in order of preference): Korn, Perl
ETL Developer SR
ETL Developer SR Work experience: Senior Level- Minimum 5 years experience Role: An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: • Configure and customize the chosen ETL tool for client installations. • Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). • Deploy and customize Standard Architecture components. • Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. • Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Supplier resources will have the following skills / experience / background: • Advanced ETL experience using Data Stage • Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus • Proven experience in working directly with business customers • Strong SQL skills including complex query building and query performance tuning • Data analysis skills - ability to dig in and understand complex models and business processes • UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience • Strong UNIX shell scripting skills (primarily in COBOL, Perl) • Strong understanding of Data warehousing design concepts/skills • Data profiling experience • Defining and implementing data integration architecture • Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments • Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics • Proven problem-solving / problem resolution abilities. • Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: • ETL experience using Data Stage SQL UNIX shell scripting Preferred: • Dimensional data modeling skills • Familiar with Agile Development Methodology • StarTeam Software Configuration Management Tool • SAS Experience • Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology • MS Analysis Services • General Host Knowledge • StarTeam Software Configuration Management Tool • Control-m scheduling tool • Proficiency in scripting (in order of preference): Korn, Perl
ETL Developer Lead
ETL Developer Mid Work experience: Mid Level- Minimum 3 years experience Role: An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: • Configure and customize the chosen ETL tool for client installations. • Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). • Deploy and customize Standard Architecture components. • Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. • Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Supplier resources will have the following skills / experience / background: • Advanced ETL experience using Data Stage • Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus • Proven experience in working directly with business customers • Strong SQL skills including complex query building and query performance tuning • Data analysis skills - ability to dig in and understand complex models and business processes • UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience • Strong UNIX shell scripting skills (primarily in COBOL, Perl) • Strong understanding of Data warehousing design concepts/skills • Data profiling experience • Defining and implementing data integration architecture • Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments • Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics • Proven problem-solving / problem resolution abilities. • Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: • ETL experience using Data Stage SQL UNIX shell scripting Preferred: • Dimensional data modeling skills • Familiar with Agile Development Methodology • StarTeam Software Configuration Management Tool • SAS Experience • Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology • MS Analysis Services • General Host Knowledge • StarTeam Software Configuration Management Tool • Control-m scheduling tool • Proficiency in scripting (in order of preference): Korn, Perl
Full Stack Developer Mid Sr.
Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our workforce and over 90% of member interactions. PRIMARY RESPONSIBILITIES You will lead all phases of front end development providing innovative solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and code applications, and customize commercial software packages. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT Mid - 2+ years / SR - 4 + years of software development experience utilizing one or more of these full-stack development languages (Java J2EE, JavaScript, React, Angular, CSS3, or HTML5) with experience in Java J2EE PREFERRED Mid - 2 + years SR - 4 + years • JavaScript, JavaScript Frameworks such as React or Angular, CSS3, and HTML5 • Java J2EE and Web Services (Restful and SOAP) • Proficient understanding of code versioning tools, such as GIT • Understanding of cross-browser compatibility issues • Experience working in an Agile development environment • Experience developing responsive applications • Experience with one or more of the following technologies: Wicket, XML and JSON
ServiceNow Developer Sr.
ServiceNow Developer Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 3+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Required: Experience coding in Service Now (SNOW) Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.
UI/UX Designer Mid.
UI/UX Designer Mid. Contributes to the development and refinement of the user experience. Under minimal supervision, performs moderately complex to complex work assignments and problem resolution across systems, processes, or channels. Performs multiple roles (team member, team co-leader) in the delivery of user interface solutions. All duties pertain to both the designer and producer career paths. Minimum Requirements: • Bachelor's degree in Fine Arts related field (or equivalent experience) • 4+ years relevant design experience • Working knowledge of web technology platforms, applications, and standards; working knowledge of design concepts. Requirements: • Photoshop and other industry-standard design tools • CSS, XHTML and JavaScript • Full proficiency with graphic design software such as Adobe Photoshop Job Duties: • Applies maturing knowledge of design and production at the product or channel level. • Resolves design and/or technical issues. Serves as a resource to less experienced team members on escalated issues of a routine nature. • Contributes to project scope definition, scheduling, and budget objectives. Provides input in determining design deliverables, developing work breakdown structures and schedules, and estimating costs and resource requirements. • Builds relationships with the business, project delivery and associated design and development points of contact. May serve as a design point of contact for user interface projects. • Participates in improvement and development initiatives conforming to published web standards.
Process Engineer Mid
Process Engineer Mid Job Role: Leads and facilitates cross-functional teams, in the application of process engineering principles to design and/or optimize business processes and their overall performance. Manages initiatives of moderate scope and complexity. Independently, under minimal supervision, performs moderately complex to complex work assignments and problem resolution across systems, processes or channels; may also conduct change management efforts at a moderate level of complexity impacting one or more CoSA's cross-functional processes. Performs as a resource and mentor to less experienced team members in the delivery of business improvement and development initiatives. Minimum Experience: Bachelors degree in a related discipline or equivalent work experience; 4+ years process improvement and/or relevant business experience; Intermediate knowledge and demonstrated use of statistics; Intermediate knowledge and demonstrated use of LEAN Six Sigma, and industry tools (SIPOC, VOC, Process Mapping, Process Requirements); and Green Belt / LEAN certification or equivalent. Preferred Experience: Masters degree in an engineering or similar discipline, or equivalent work experience; 6+ years relevant business support and/or general analysis experience; Advanced knowledge and demonstrated use of statistics; Advanced knowledge and demonstrated use of LEAN Six Sigma, data analysis, and industry tools (SIPOC, VOC, Process Mapping, Process Requirements); Proficient knowledge and demonstrated use of process engineering methodologies; and Black Belt certification or equivalent. Job Duties: • Acquires and applies intermediate knowledge of the business and process engineering discipline. • Leads and facilitates cross-functional, collaborative teams in business improvement and development initiatives using PP&E standards and guidelines to optimize the overall efficiency and effectiveness of the process. • Utilizes broad knowledge of customers, products, processes to support business problem analysis and determine the best methodology to resolve defect or issue. • Drives improvement efforts based on analysis. Analyzes processes to identify areas of improvement and provide appropriate analytics to facilitate business effort prioritization. Conducts basic statistical analysis. • Serves as a resource to less experienced team members on escalated issues of a routine nature. Resolves issues and navigates obstacles to deliver work product. • Identifies the information entities share across the business, and the relationships between those entities. • Maintains Enterprise Library, as applicable. • Competencies: Business Acumen, Collaboration (Team Building), Communication, Demonstrate Adaptability (Agility), Drive for Results and Innovation.
Project Manager Mid or Sr
Project Manager Mid or Sr PRIMARY RESPONSIBILITIES o Acquires and applies intermediate knowledge of the business, its products and processes. o Gathers information, analyzes data trends, identifies root causes and develops work products. o Defines low to medium risk project plans and aligns to project deliverables. o Manages budgets on the low to medium range of project budgets. Monitor project execution to deliver incremental business value. o Uses tools and techniques that may include process engineering and software delivery methods to increase overall project success. Seeks creative alternatives to project challenges. o Facilitates development of project plans related to schedule, budget, scope and resources. Monitors project execution to deliver incremental business value. o Understands each project's critical path activities and proactively manages those to project's benefit. MINIMUM REQUIREMENTS o Bachelor's degree or equivalent work experience o 4+ years relevant business support and/or general analysis experience o Working knowledge of project management methodology and/or working knowledge of technical software delivery life cycle
Software Developer & Int - SERVICE NOW
We are currently seeking talented ServiceNow Developer for our San Antonio, TX facility. PURPOSE OF JOB Acquires and applies broad knowledge of the business, its products, and/or processes. Gathers and analyzes user and system requirements, respond to outages and creates application system models. Prepares concepts for information system solutions and may evaluate the cost-effectiveness of these concepts. May coordinate system application transition from development teams to maintenance and production team; constructs and implements necessary controls to assure system / application traceability. Ensures system improvements are successfully implemented and monitored to increase efficiency. Applies and enhances policies, standards and procedures. Resolves issues of and navigates obstacles to deliver work product. Serves as a resource to less experienced team members on escalated issues of a routine nature. JOB DUTIES • Consistently applies learned processes, procedures and workflows to include (however not limited to) the software development lifecycle and/or release processes. • Creates system requirements, performs design and analysis, coding to requirements, unit testing of core system functionality and corrects defects during various phases of testing. • Continuously integrating with external tools and applications of varying technologies. • Consistently deliver functional products that provide business value in a defined timeline. • May serve as the subject matter expert on development techniques. Creates system documentation/play book and participates as a reviewer and contributor in requirements, design and code reviews. • Receives more complex work packages from manager/delegates. Develops accurate estimates, and creates project and component work packages based on specifications. • Identify ideas to improve system performance and impact availability and resolves complex technical design issues. • Perform technical troubleshooting to facilitate root cause analysis of system issues. • May serve as a mentor on procedural matters to junior team members. Minimum Requirements • Bachelor's degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • 6 or more years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s) Preferred • ServiceNow Platform development, IT Service Management, and Automation & Orchestration. • Coding languages (e.g. Java, JavaScript, C#). • Concurrent DevOps approaches like GitLab, CI/CD and monitoring. • Frameworks like AngularJS and Git. • Build automation systems like Gradle. • Test-driven development and unit testing. • Agile development methodologies.
PeopleSoft Functional Expert
PeopleSoft Functional Expert These resources have the ability and experience to understand the business process and business flows to configure / tailor the software to execute the business process. Functional resources may have a CPA, MBA, Human Resources designation(s), and / or other Professional Certifications. These resources will work with the business subject matter experts and the technical experts to automate business processes / flows. Required: • Education/Experience with the recent software versions of the PeopleSoft applications. • Experience with business related configuration and set-up relevant to the PeopleSoft module(s)/processes. • Experience in the preparation of testing, training, and procedures/process documentation. • Experience in conducting unit, systems and performance tests, and troubleshooting/resolving errors. • Working knowledge of metadata/data tables relevant to the PeopleSoft module(s)/processes. • Experience using PeopleSoft Query/nVision Reporting Tools. PREFERRED BACKGROUND: functional resources must have education, professional training/certification, and education in areas relevant to the PeopleSoft module(s) and the specific business area (e.g. Payroll, Human Resources, General Ledger, etc.). (2-5 Years). Functional Expert: • Business Requirements • Detailed Functional Specifications • Test Conditions • Test Cases • Documentation of Executed Test Cases to Include Test Case Results • Training documentation • Procedures/Process documentation
Development Engineer in Test (SDET)
We are seeking an SDET for a client in San Antonio, Texas! Ensures proper automation is developed for functional test cases and other automatable business scenarios with the intention of increasing productivity in projects and programs related to software development. Applies broad knowledge of the business, its products, and/or processes. Provides Automated Regression Testing support by executing automated scripts to validate the release test environment for application releases. Provides Technical Testing solutions to ensure appropriate efficiencies and cost savings are built into the testing model. Resolves issues and navigates obstacles to deliver work product. - Develops assets using the automation framework and ensures automated testing within their domain is being developed in accordance with documented standards, processes, and procedures. - Partners with other team members in developing complex test automation assets on projects or other efforts. - Reviews test automation assets to ensure all documented scripting standards are adhered to. - Independently debug test automation assets. - Participate in identifying automated testing gaps and developing a plan to address these. - Working knowledge of security vulnerability and compliance testing/scanning. - Knowledge of Selenium, ReadyAPI, GitLab, SOAPUI, SauceLab
User Experience Designer / Service Designer Lead
User Experience Designer / Service Designer Lead Summary Candidates should be well-rounded service and interaction designers with the ability to demonstrate thought leadership and a thorough understanding of the principals of user-centered design. These designers create exceptional user experiences, acting as customer advocates. They think holistically through every touch-point and go beyond the screen when designing the ideal user experience. Excellent communication and presentation skills are critical. Candidates must have an ability to deliver a message clearly and concisely to an executive audience, crafting compelling presentations that demonstrate the effectiveness of UX concepts. Minimum Experience • Bachelors Degree from an accredited university or 6 years work experience • 8+ years experience working with user-centered design development and process management with product, and/or service design • 4+ years experience creating sketch, wireframe, and document and envision concepts • 4+ years experience with digital technologies and channels • Experience with product and service design • Experience leading large cross-functional team projects • Executive presentation and communication skills • Workshop facilitation skills • A diverse portfolio of past work that shows depth of thinking and solutions Job Duties / Skills • Leverages expert business/analytical user-centered design knowledge to lead the collaboration with stakeholders through the Service Design process; Discovery, Ideation, Design and Pilot / Launch. • Acts as a thought leader in team working sessions. • Synthesizes and interprets large amounts of quantitative and qualitative data. • Champions and effectively communicates findings into high-fidelity visuals. • Creates holistic experience designs and recommendations for development and execution. • Develops innovative proposals and target state experiences. • Applies an expert understanding of member needs, staff needs, and business goals to tell a single story. • Communicates design ideas proficiently with well-developed writing, presentation and story-telling skills to a variety of audiences including executive levels. • Ideal candidates are actively engaged, passionate, and flexible with the ability to be a creative problem solver and enjoy connecting with people. • Able to think strategically to identify root causes and get beyond treating symptoms. • Reliably and consistently accomplish important work with strong action-based performance. • Seek to understand our users, employees and marketplace to contribute effectively. • Conceptualize hard problems and opportunities to find practical solutions that minimize complexity and prove to be useful and actionable. • Hold a strong set of values that guide you to make tough decisions with ease. • The courage to say what you think and ability to admit when you make mistakes. • Seek the best solutions and ideas for the users, leaving your ego at the door. • Share information and ideas openly. A mix of skills and expertise is what we look for in Experience Designers: • Creating wireframes, prototypes, blueprints, IA and mock-ups • Sketching, storyboarding, phone conversation guidelines and scenario development • End-to-end experience design strategy • Facilitates envisioning and co-creation workshops • Qualitative, ethnographic and evaluative research • Maintain awareness of evolving UX standards and best practices • Interaction design and continuously seeking new ways to interact with users • Sensitivity to the emotional, cognitive, environmental, and military culture needs • Collaborate with cross-functional teams to design solutions • Consider business and technology constraints • Understanding current call center technologies and capabilities to support service delivery • Broad portfolio displaying the use of UX practices in a variety of mediums
Software Developer & Integrator Sr.
Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.
Software Developer & Integrator Sr.
Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.
Platform Software Engineer - MID/SR
Platform Software Engineer - API - MID and SR Level Platform Software Engineers create and maintain APIs for our business software applications that our members use. As a Platform Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be knowledgeable in API development. You will be a part of teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to partner and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms. As a Platform Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability DESIRED CHARACTERISTICS Platform Software Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with experience using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 2+ years in REST frameworks with focus on API development • 1+ years in AGILE methodology • 1+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework MINIMUM REQUIREMENTS SR Level • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with at least 2 years using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 4+ years in REST frameworks with focus on API development • 2+ years in AGILE methodology • 2+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to design and implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Understanding of microservices architecture design and implementation • Working experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework
Process Engineer Mid
Process Engineer Mid Job Role: Leads and facilitates cross-functional teams, in the application of process engineering principles to design and/or optimize business processes and their overall performance. Manages initiatives of moderate scope and complexity. Independently, under minimal supervision, performs moderately complex to complex work assignments and problem resolution across systems, processes or channels; may also conduct change management efforts at a moderate level of complexity impacting one or more CoSA's cross-functional processes. Performs as a resource and mentor to less experienced team members in the delivery of business improvement and development initiatives. Minimum Experience: Bachelors degree in a related discipline or equivalent work experience; 4+ years process improvement and/or relevant business experience; Intermediate knowledge and demonstrated use of statistics; Intermediate knowledge and demonstrated use of LEAN Six Sigma, and industry tools (SIPOC, VOC, Process Mapping, Process Requirements); and Green Belt / LEAN certification or equivalent. Preferred Experience: Masters degree in an engineering or similar discipline, or equivalent work experience; 6+ years relevant business support and/or general analysis experience; Advanced knowledge and demonstrated use of statistics; Advanced knowledge and demonstrated use of LEAN Six Sigma, data analysis, and industry tools (SIPOC, VOC, Process Mapping, Process Requirements); Proficient knowledge and demonstrated use of process engineering methodologies; and Black Belt certification or equivalent. Job Duties: • Acquires and applies intermediate knowledge of the business and process engineering discipline. • Leads and facilitates cross-functional, collaborative teams in business improvement and development initiatives using PP&E standards and guidelines to optimize the overall efficiency and effectiveness of the process. • Utilizes broad knowledge of customers, products, processes to support business problem analysis and determine the best methodology to resolve defect or issue. • Drives improvement efforts based on analysis. Analyzes processes to identify areas of improvement and provide appropriate analytics to facilitate business effort prioritization. Conducts basic statistical analysis. • Serves as a resource to less experienced team members on escalated issues of a routine nature. Resolves issues and navigates obstacles to deliver work product. • Identifies the information entities share across the business, and the relationships between those entities. • Maintains Enterprise Library, as applicable. • Competencies: Business Acumen, Collaboration (Team Building), Communication, Demonstrate Adaptability (Agility), Drive for Results and Innovation.
Platform Software Engineer - SR
Platform Software Engineer - SR MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 4+ years of software development experience utilizing one of the following but not limited to Java, C++, C#, JavaScript, Python, C. • Experience developing RESTful APIs in Java • Experience developing SOAP APIs in Java • Experience developing JRules • Experience with GIT source control • Experience with Test Driven Development • Experience with the 7 Engineering Practices • Experience with Agile Methodologies PREFERRED • Experience with banking system applications • Experience with hands on development of SpringBoot applications • Experience with hands on development of Kafka messaging applications • Experience with CyberArk Secret Management • Experience with Containers utilizing Openshift, Kubernetes, and Docker • Experience with Tomcat, Websphere, and Jboss runtime environments • Experience with GitLab • Experience with Jira
ETL Developer Mid
ETL Developer Work experience: Senior Level- Minimum 5 years experience Role An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: • Configure and customize the chosen ETL tool for client installations. • Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). • Deploy and customize Standard Architecture components. • Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. • Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Supplier resources will have the following skills / experience / background: • Advanced ETL experience using either Informatica or Data Stage • Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus • Proven experience in working directly with business customers • Strong SQL skills including complex query building and query performance tuning • Data analysis skills - ability to dig in and understand complex models and business processes • UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience • Strong UNIX shell scripting skills (primarily in COBOL, Perl) • Strong understanding of Data warehousing design concepts/skills • Data profiling experience • Defining and implementing data integration architecture • Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments • Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics • Proven problem-solving / problem resolution abilities. • Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: • ETL experience using either Informatica or Data Stage or an equivalent technology SQL UNIX shell scripting Preferred: • Dimensional data modeling skills • Familiar with Agile Development Methodology • StarTeam Software Configuration Management Tool • SAS Experience • Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology • MS Analysis Services • General Host Knowledge • StarTeam Software Configuration Management Tool • Control-m scheduling tool • Proficiency in scripting (in order of preference): Korn, Perl
iOS Infrastructure Dev Mid
iOS Developer - Senior Level Job Job Summary Looking for an experienced iOS Developer to help us develop next gen applications. You will develop mobile applications in a highly agile environment. You will work within a team delivering new functionality and maintaining existing functionality with the highest of quality. You will be responsible for all aspects of iOS application efforts. This will include defining, developing and supporting mobile infrastructure services, maintaining system documentation, integration of new modules into the applications, along with insuring the robustness of your solution through automated testing. • Design, code, analyze, and test systems for iOS applications, including iMessages and iOS Extensions • Develop applications for time-sensitive projects while considering business/system requirements. • Communicate with a team of developers, designers, project managers, and other personnel to ship new features. • Maintain project, drafts, files, codes and scripts in an organized manner that allows other team members to make edits/suggestions/changes. • Share knowledge and expertise with others. MINIMUM REQUIREMENTS • Proven ability to deliver high quality functional code to customers. • Bachelor’s degree or (5 additional years of IT experience beyond the minimum required may be substituted in lieu of a degree) • 4+ years relevant iOS development experience PREFERRED • 4+ years’ experience with iOS framework development • 1+ years’ experience with iOS development tooling to include Xcode, Gitlab and CocoaPods • 6+ months experience with iOS infrastructure design elements such as dependency injection and factory pattern • Experience mentoring and teaching others DESIRED CHARACTERISTICS iOS Developers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committee • Exceptionally detail-oriented
UX Design Researcher Sr-Mid Level
UX Design Researcher Sr-Mid Level Purpose of Job Leads teams and partners through the qualitative research process, inspiring a human-centered design approaches and outcomes that serve the company membership by furthering their financial security. Develops design best practices, advises on methods, guides multiple teams and leans in to co-perform activities that help facilitate hands-on design research. Leverages effective and actionable insights that are best delivered as relevant, visual and emotional human stories, contributed to and easily understood by anyone on the team. Applies a range of research approaches including generative qualitative inquiry, participatory design, cognitive walkthroughs and concept feedback. Utilizes various methods at different points along the design process to answer different types of questions. Synthesizes input to guide less experienced teams from utterances to insights, collaborates to produce research findings that will inform and inspire strategic decisions and design solutions. Job Requirements · Under minimal supervision leads, facilitates and partners with teams through the qualitative research process, inspiring a human-centered design approach and outcomes that serve the membership by furthering their financial security. · Determines the appropriate research methodologies, design and synthesis of research using insights to define the problem and establish criteria for making informed design decisions. · Serves as key resource to guide teams through Design Research methods. Spreads curiosity and arms others with empathy. Practices and trains others in captivating storytelling. Equips teams with the tools to find the customer voice. · Defines and publishes research and synthesis best practices. Supports the development and maintains academic relationships for the purposes of research. · Collaborates to define and build a set of design research toolkits for teams to leverage. · Mentors and provides guidance to peers and teams; navigates through obstacles to resolve escalated issues of an unusual nature. Minimum Requirements · Bachelor’s Degree OR 4 additional years of related design experience. · 6 or more years of Design Research or related experience required. · Experience in design research activities including planning, moderation, analysis and synthesis, insight translation and communication of findings required. · Advanced knowledge and demonstrated application of design research and synthesis methods required. · Advanced knowledge in design research industry practices and emerging trends required. Preferred · Understanding of technologies used to produce modern user experiences
Platform Software Engineer
Platform Software Engineer Platform Software Engineers create and maintain APIs for our business software applications that our members use. As a Platform Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be knowledgeable in API development. You will be a part of teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to partner and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms. As a Platform Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability DESIRED CHARACTERISTICS Platform Software Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with experience using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 2+ years in REST frameworks with focus on API development • 1+ years in AGILE methodology • 1+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework
Android Mobile Developer Mid
Android Mobile Developer – Mid Level Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This is an advanced-level role occupied by those demonstrating in-depth technical and/or business knowledge within their respective areas of specialization. Incumbents work independently on complex work assignments and may determine methods and procedural approaches on new assignments. In addition, responsibilities include serving as resources to internal and third party team members on escalated technical issues and analyzing and designing specifications for less experienced team members to execute. PRIMARY RESPONSIBILITIES • Independently installs, customizes and integrates commercial software packages. • Facilitates root cause analysis of system issues. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. • Learns to create system documentation/play books and attends requirements, design and code reviews. • Receives work packages from manager and/or delegates. • Identifies ideas to improve system performance and impact availability. • Resolves complex technical design issues. • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. • May serve as the subject matter expert on development techniques. • Partners with experienced team members to develop accurate work estimates on work packages. • May serve as a mentor on procedural matters to less experienced internal and third party team members. • May assist experienced team members with the delegation of work packages. MINIMUM REQUIREMENTS • Bachelor's degree or four additional years of related experience in lieu of a degree. • And 4 years experience in software development within a specific discipline or technology PREFERRED • Proficiency in either Android techniques and practices • Experience working in an Agile environment
Software Developer & Integ Mid
Software Developer & Integ Mid Software Developers and Integrators (SDIs) are engaged in all phases of the software development life cycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 4+ years of work experience in the Information Technology • 4+ years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s)-i.e., Business Intelligence, Mobile, Web, Java etc. • Independently installs, customizes and integrates commercial software packages. Facilitates root cause analysis of system issues. Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. May serve as the subject matter expert on development techniques. • Partners with experienced team members to develop accurate work estimates on work packages. • May serve as a mentor on procedural matters to less experienced internal and third party team members. May assist experienced team members with the delegation of work packages. Preferred: • 2+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.
Full Stack Sr (C# .Net Developer)
Full Stack Developer - Senior Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our workforce and over 90% of company member interactions. PRIMARY RESPONSIBILITIES You will lead all phases of front end development providing innovative solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and code applications, and customize commercial software packages. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • AND, 6+ years of software development experience utilizing one or more of these full-stack development languages (Java J2EE, JavaScript, React, Angular, CSS3, or HTML5) with at least 2 of those years in Java J2EE PREFERRED • At least 4 years experience in JavaScript, JavaScript Frameworks such as React or Angular, CSS3, and HTML5 • At least 4 years experience in Java J2EE and Web Services (Restful and SOAP) • Understanding of cross-browser compatibility issues • Experience working in an Agile development environment • Experience developing responsive applications • Experience with one or more of the following technologies: Wicket, XML and JSON
Software Developer and Int Sr.
Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.
Software Developer & Int Sr
Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.
Software Developer & Integrator Sr.
Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.
Developer / Prgm JAVA - Mid
Developer / Programmer JAVA – Mid Level Job Role: This position is a hands-on, application developer who will be joining an existing application development team. The ideal candidate should possess demonstrated ability to: - Execute and program on an application development team through all phases of the software development lifecycle - Provide expertise in triaging, diagnosing and resolving complex systems issues - Quickly learn and apply new information and knowledge General knowledge of the securities industry and CGC specific businesses. Working knowledge in one or more highly specialized areas of application development and/or business analysis that is of significant impact to the organization. Working experience and knowledge of programming language(s), software development tools and environment(s) and systems analysis and functional design. Knowledge and working experience of database concepts, database design, data modeling and system architectures. Knowledge and working experience with application design principles, practices, system development methodologies and software life cycles. Knowledge of user interface principles and windows design standards. Knowledge of security and disaster recovery requirements for applications development. Thorough knowledge of documentation and training. Technical skills and experience: 4+ years - Java 1.6 - Web technology fundamentals including: Web services (Java Metro), HTTP fundamentals, JavaScript - Hibernate - Spring - Fundamentals of SQL queries - .NET - C# - Preferred: Unix scripting, Infragistics Tool experience: - ClearCase - Visual Studio 2010 - Eclipse - Weblogic 10.3 - tcServer - Oracle 11g Applied experience leveraging agile software development principals & practices is desired including: - Scrum or Kanban or Scrumban - Paired programming - Continuous integration (using tools like Cruisecontrol, Quickbuild, etc.) - Test Driven Development - JUnit
Software Developer & Integrator Mid.
Software Developer & Integrator Mid. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development life cycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 4+ years of work experience in the Information Technology • 4+ years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s)-i.e., Business Intelligence, Mobile, Web, Java etc. • Independently installs, customizes and integrates commercial software packages. Facilitates root cause analysis of system issues. Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. May serve as the subject matter expert on development techniques. • Partners with experienced team members to develop accurate work estimates on work packages. • May serve as a mentor on procedural matters to less experienced internal and third party team members. May assist experienced team members with the delegation of work packages. Preferred: • 2+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.
Software Developer & Integrator Sr.
Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.
Developer / Programmer JAVA – Sr.
Developer / Programmer JAVA – Sr. Job Role: This position is a hands-on, senior application developer for an existing application development team. The ideal candidate should possess demonstrated ability to: - Execute and program on an application development team through all phases of the software development lifecycle - Provide expertise in triaging, diagnosing and resolving complex systems issues - Quickly learn and apply new information and knowledge General knowledge of the securities industry and CGC specific businesses. Working knowledge in one or more highly specialized areas of application development and/or business analysis that is of significant impact to the organization. Advanced knowledge of programming language(s), software development tools and environment(s) and systems analysis and functional design. Thorough knowledge of database concepts, database design, data modeling and system architectures. Expert knowledge of application design principles, practices, system development methodologies and software life cycles. Advanced knowledge of user interface principles and windows design standards. Thorough knowledge of security and disaster recovery requirements for applications development. Thorough knowledge of documentation and training. Technical skills and experience: 6+ years - Java 1.6 - Web technology fundamentals including: Web services (Java Metro), HTTP fundamentals, JavaScript - Hibernate - Spring - Fundamentals of SQL queries - .NET - C# - Preferred: Unix scripting, Infragistics Tool experience: - ClearCase - Visual Studio 2010 - Eclipse - Weblogic 10.3 - tcServer - Oracle 11g Applied experience leveraging agile software development principals & practices is desired including: - Scrum or Kanban or Scrumban - Paired programming - Continuous integration (using tools like Cruisecontrol, Quickbuild, etc.) - Test Driven Development - JUnit Preferences: Demonstrated ability to: • Function and execute in all phases of application software development. • Work independently and provide technical aptitude concerning application design and/or systems analysis. • Apply a broad knowledge of development technologies and determine appropriate options for resolving business issues. • Review recent technical/systems developments and evaluate their usefulness and compatibility with CGC systems. • Create standards and guidelines. • Communicate complex technical concepts, techniques and skills to a variety of technical, managerial and business audiences. • Define project scope and establish objectives for assigned projects. • Provide direction and guidance to others. • Work effectively in a team environment and support others on the team. • Use good judgment in identifying issues and recommending solutions to others. Acquires and effectively demonstrates any additional knowledge and skill requirements as requested. Job Duties: • Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures. • Performs complex systems analysis and/or designs applications requiring advanced techniques using leading-edge technologies. • Provides expert technical expertise and analytical support in the conceptualization, development and implementation of complex interrelated systems and/or programs. Develops system designs to meet user requirements (examples might include program designs, database designs, and window designs). • Gathers user requirements and performs systems analysis (possibly in conjunction with business system analysts). • Develops applications designs often integrating multiple phases or aspects of an overall system design. • Executes application development design reviews. • Follows project approach and/or procedures to solve the most complex applications problems considering system requirements/limitations, operating time, system architecture, and the desired results. • Develops standards and guidelines. • Executes systems tests of new state-of-the-art applications to determine potential internal use. • Collaborates with other applications staff members to resolve complex systems issues. • Prepares/moves application programs from development to production in controlled manner. • Develops documentation and other materials supporting application programs. • Provides feedback in determining scope and participates in recommending priorities for system changes. • On-going evaluation of system functions and design and identifies areas for improvement. • Provides on-call coverage to application programs as needed to support business operations. • Participates in the development and training of team members. • Proactively researches leading-edge technology and application development techniques through continued education and training. • Prepares and distributes status reports and other updates to users and management. • Communicates actively with users on systems status, including system changes, problems, enhancements, and potential impacts. • Constructively contributes in team and department meetings and training opportunities. • Performs other work as required or requested as well as additional assignments.
Java Developer Mid
Developer / Programmer JAVA – Mid Level Job Role: This position is a hands-on, application developer who will be joining an existing application development team. The ideal candidate should possess demonstrated ability to: - Execute and program on an application development team through all phases of the software development lifecycle - Provide expertise in triaging, diagnosing and resolving complex systems issues - Quickly learn and apply new information and knowledge General knowledge of the securities industry and CGC specific businesses. Working knowledge in one or more highly specialized areas of application development and/or business analysis that is of significant impact to the organization. Working experience and knowledge of programming language(s), software development tools and environment(s) and systems analysis and functional design. Knowledge and working experience of database concepts, database design, data modeling and system architectures. Knowledge and working experience with application design principles, practices, system development methodologies and software life cycles. Knowledge of user interface principles and windows design standards. Knowledge of security and disaster recovery requirements for applications development. Thorough knowledge of documentation and training. Technical skills and experience: 4+ years - Java 1.6 - Web technology fundamentals including: Web services (Java Metro), HTTP fundamentals, JavaScript - Hibernate - Spring - Fundamentals of SQL queries - .NET - C# - Preferred: Unix scripting, Infragistics Tool experience: - ClearCase - Visual Studio 2010 - Eclipse - Weblogic 10.3 - tcServer - Oracle 11g Applied experience leveraging agile software development principals & practices is desired including: - Scrum or Kanban or Scrumban - Paired programming - Continuous integration (using tools like Cruisecontrol, Quickbuild, etc.) - Test Driven Development - JUnit Required: • Proficient in Java • Understands concepts of REST and SOAP services • Some experience creating and troubleshooting REST and SOAP services (Internal and external) • Some ETL experience or understanding • Familiar with legacy web infrastructure (Websphere, Wicket, PS) • Familiar with Batch Infrastructure (Java SE Batch & Websphere batch, Control-M) • Proficient in troubleshooting tools, i.e. Splunk • Agile • Someone who communicates well and knows when to reach out for help Preferred: • Experience and/or understanding of Talon Infrastructure (Gradle, Docker, Kubernetes, OpenShift, Kibana, Gitlab) • Salesforce and Datastage • Any level of new web experience • Hadoop experience
Software Integration Engineer Mid. with Salesforce
Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This is an advanced-level role occupied by those demonstrating in-depth technical and/or business knowledge within their respective areas of specialization. Incumbents work independently on complex work assignments and may determine methods and procedural approaches on new assignments. In addition, responsibilities include serving as resources to internal and third party team members on escalated technical issues and analyzing and designing specifications for less experienced team members to execute. Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Facilitates root cause analysis of system issues to minimize impact and future occurrences. Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements, design and code reviews. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle.
Desktop Support Analyst
Desktop Support Analyst Technical Requirements: Supplier resources will have the following skills / experience / background: • Ability to lift 35 pounds • Excellent customer service and people skills • Ability to work simultaneous tasks • Technical knowledge and understanding of PC hardware • Experience with MS Operating Systems (Windows NT 4.0 & Windows XP) • Experience with MS Office Suite • Excellent Oral and Written communication skills • Ability to meet critical timelines in a rapidly changing environment • Must be willing to work at company office locations in San Antonio and Regional Offices as required • Must be willing work flexible hours to include day, night, and weekend • XP operating system knowledge that includes the ability to: o Mapping network drives o Printers o File copy functions o Manual installation of software applications Tasks: The following itemized materials are Expected tasks to be provided by Supplier in the performance of Services described under this JOB DESCRIPTION. Installer / Deinstaller Tasks • Remove existing PC and move to centralized collection point • Install PC • Start user data and profile restoration process • Test desktop and complete the Support Checklist • Scan desktop bar codes company • Complete installation information sheet • Provide floor support Floor Support Tasks • Verify PC has been installed – including hardware, software, users data, and profiles • Address user questions • Recognize and repair hardware malfunctions. • Capture metrics related to quality of work performed and provide a written report • Document lessons learned and provide a written report of same General Requirements: • All Services shall be performed at company facilities. • All Services shall be completed in accordance with the Agreement as well as the prescribed company plans, processes, procedures, specifications and guidelines as may be identified in this JOB DESCRIPTION or as otherwise directed by company. • All Expected tasks and materials furnished under this JOB DESCRIPTION shall be considered work made for hire and the property of company.
Software Developer & Integrator Sr.
Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.
Developer / Programmer JAVA – Mid Level
Developer / Programmer JAVA – Mid Level Job Role: This position is a hands-on, application developer who will be joining an existing application development team. The ideal candidate should possess demonstrated ability to: - Execute and program on an application development team through all phases of the software development lifecycle - Provide expertise in triaging, diagnosing and resolving complex systems issues - Quickly learn and apply new information and knowledge General knowledge of the securities industry and CGC specific businesses. Working knowledge in one or more highly specialized areas of application development and/or business analysis that is of significant impact to the organization. Working experience and knowledge of programming language(s), software development tools and environment(s) and systems analysis and functional design. Knowledge and working experience of database concepts, database design, data modeling and system architectures. Knowledge and working experience with application design principles, practices, system development methodologies and software life cycles. Knowledge of user interface principles and windows design standards. Knowledge of security and disaster recovery requirements for applications development. Thorough knowledge of documentation and training. Technical skills and experience: 4+ years - Java 1.6 - Web technology fundamentals including: Web services (Java Metro), HTTP fundamentals, JavaScript - Hibernate - Spring - Fundamentals of SQL queries - .NET - C# - Preferred: Unix scripting, Infragistics Tool experience: - ClearCase - Visual Studio 2010 - Eclipse - Weblogic 10.3 - tcServer - Oracle 11g Applied experience leveraging agile software development principals & practices is desired including: - Scrum or Kanban or Scrumban - Paired programming - Continuous integration (using tools like Cruisecontrol, Quickbuild, etc.) - Test Driven Development - JUnit Preferences: Demonstrated ability to: • Function and execute in all phases of application software development. • Work independently and provide technical aptitude concerning application design and/or systems analysis. • Apply a broad knowledge of development technologies and determine appropriate options for resolving business issues. • Review recent technical/systems developments and evaluate their usefulness and compatibility with CGC systems. • Contribute and documents standards and guidelines. • Communicate complex technical concepts, techniques and skills to a variety of technical, managerial and business audiences. • Follow project scope and achieve objectives for assigned projects. • Collaborate with team and follow guidance from Sr/Lead. • Work effectively in a team environment and support others on the team. • Use good judgment in identifying issues and recommending solutions to others. Acquires and effectively demonstrates any additional knowledge and skill requirements as requested. Job Duties: • Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures. • Performs complex systems analysis and/or assists Sr./Lead with designing applications requiring advanced techniques using leading-edge technologies. • Provides technical expertise and assists Sr./Lead with analytical support in the conceptualization, development and implementation of complex interrelated systems and/or programs. • Assisting the Sr./Lead with Developing system designs to meet user requirements (examples might include program designs, database designs, and window designs). • Gathers user requirements and performs systems analysis (possibly in conjunction with business system analysts). • Follow and executes application designs often integrating multiple phases or aspects of an overall system design. • Participate in application development design reviews. • Follows project approach and/or procedures to solve the most complex applications problems considering system requirements/limitations, operating time, system architecture, and the desired results. • Maintain and follow standards and guidelines. • Execute systems tests of new state-of-the-art applications to determine potential internal use. • Collaborate with other applications staff members to resolve complex systems issues. • Prepares/moves application programs from development to production in controlled manner. • Follow and update documentation and other materials supporting application programs. • Provides feedback in determining scope and participates in recommending priorities for system changes. • On-going evaluation of system functions and design and identifies areas for improvement. • Provides on-call coverage to application programs as needed to support business operations. • Participates in the development and training of team members. • Proactively researches leading-edge technology and application development techniques through continued education and training. • Prepares and distributes status reports and other updates to users and management. • Communicates actively with users on systems status, including system changes, problems, enhancements, and potential impacts. • Participates actively in all, and in some cases leads certain, aspects of project management and control. • Constructively contributes in team and department meetings and training opportunities. • Performs other work as required or requested as well as additional assignments.
Full Stack Developer - Mid
Full Stack Developer - Mid Purpose of Job: Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our workforce and over 90% of member interactions. PRIMARY RESPONSIBILITIES You will lead all phases of front end development providing innovative solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and code applications, and customize commercial software packages. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • AND, 2+ years of software development experience utilizing one or more of these full-stack development languages (Java J2EE, JavaScript, React, Angular, CSS3, or HTML5) with experience in Java J2EE PREFERRED • At least 2 years experience in JavaScript, JavaScript Frameworks such as React or Angular, CSS3, and HTML5 • At least 2 years experience in Java J2EE and Web Services (Restful and SOAP) • Proficient understanding of code versioning tools, such as GIT • Understanding of cross-browser compatibility issues • Experience working in an Agile development environment • Experience developing responsive applications • Experience with one or more of the following technologies: Wicket, XML and JSON
Desktop Support Analyst
Desktop Support Analyst Technical Requirements: Supplier resources will have the following skills / experience / background: • Ability to lift 35 pounds • Excellent customer service and people skills • Ability to work simultaneous tasks • Technical knowledge and understanding of PC hardware • Experience with MS Operating Systems (Windows NT 4.0 & Windows XP) • Experience with MS Office Suite • Excellent Oral and Written communication skills • Ability to meet critical timelines in a rapidly changing environment • Must be willing to work at USAA office locations in San Antonio and Regional Offices as required • Must be willing work flexible hours to include day, night, and weekend • XP operating system knowledge that includes the ability to: o Mapping network drives o Printers o File copy functions o Manual installation of software applications Tasks: The following itemized materials are Expected tasks to be provided by Supplier in the performance of Services described under this JOB DESCRIPTION. Installer / Deinstaller Tasks • Remove existing PC and move to centralized collection point • Install PC • Start user data and profile restoration process • Test desktop and complete the Support Checklist • Scan desktop bar codes • Complete installation information sheet • Provide floor support Floor Support Tasks • Verify PC has been installed – including hardware, software, users data, and profiles • Address user questions • Recognize and repair hardware malfunctions. • Capture metrics related to quality of work performed and provide a written report • Document lessons learned and provide a written report of same General Requirements: • All Services shall be performed at USAA facilities. • All Services shall be completed in accordance with the Agreement as well as the prescribed USAA plans, processes, procedures, specifications and guidelines as may be identified in this JOB DESCRIPTION or as otherwise directed by USAA. • All Expected tasks and materials furnished under this JOB DESCRIPTION shall be considered work made for hire and the property of USAA.
Front End Software Engineer Mid and SR
Front End Developer - FED Job Description You are motivated to combine your knowledge in human centered design with the art of programming. You have over 6-years experience in designing and developing intuitive, innovative and responsive experiences that people love to use. Before you start coding, you want to understand the user experience to explore the needs, behaviors, and emotions of users, so that you take an informed approach to the experiences you create. Responsibilities will include collaborating on high-fidelity prototypes and translating designs into accessible code that is modern, elegant and responsive. Day-to-Day: • Develop interactive experiences that improve our relationship with members • Work closely with Designers, Content and Back-End Engineers to implement front-end solutions • Code high quality responsive and progressive web experiences • Push the limits by embracing emerging standards while promoting best practices • Manage multiple experiences simultaneously • Work with the team to evolve the member experience • Recommending and implementing scalable code to be used across functional teams Qualifications: • A great collaborator and effective communicator • Applied knowledge of problem solving using human-centered design (HCD) • Designer mentality backed by 6+ years of web development experience • 3+ years developing websites for people with disabilities and or special needs • 3+ years experience prototyping experience that are tested with users • Portfolio that demonstrates well-architected, performant, and responsive HTML, CSS/SCSS, and Javascript • Extensive experience contributing to shared codebases using Git • Code portfolio demonstrating the above requirements Contract Term 12-month contract with the possibility of a 12-month extension (not contract to hire) Locations • San Antonio • Austin (Commute at minimum 2 days a week to San Antonio) • Domestic Remote: As a last resort o Will need to spend the first two weeks and one-week a quarter in San Antonio o Home office must meet USAA requirements
Desktop Support Analyst
Desktop Support Analyst Summary Supports return to service activities for the local Tampa customers. Provides consultation with customers on tactical, and at times strategic, availability issues and recommends and/or provides solutions. Works under minimal supervision for intermediate tasks and assignments. Performs moderately complex to complex work assignments and problem resolution. Job Overview Tasks Desk side Support analyzes, plans, and executes installations, moves, adds, and changes of USAA's desktop computing and telecommunications equipment. Performs complex hardware, software, and telephone break/fix activities across standard desktop and wireless technologies. Participates in long and short term projects as required to facilitate new technology, infrastructure upgrades, and face-to-face member experiences. Provides inventory management for desktop computing and telecommunications environments. Ensures financial accuracy and compliance with corporate and commercial policies. Manages assets from acquisition to disposal. Software Compliance & Hardware Management Support provides support in placing asset orders and asset disposal including Procurement coordination and contract compliance report. Provides asset and inventory management as prescribed for supported units. Provides audit activity support and tracking to ensure control tests are completed on time. Under minimal supervision, performs simple to complex software compliance and risk analysis for purchased software products for desktop, server, and host platforms including the establishments of enterprise risk mitigation standards, processes, and procedures. Manages more complex compliance processes, establishing and ensuring adherence to risk controls for the Application Owner community. Conducts intermediate to complex software compliance audits and self-assessments to ensure that appropriate risk mitigation processes are in place and effective. Technical Requirements: • Ability to lift 35 pounds • Excellent customer service and people skills • Ability to work simultaneous tasks • Technical knowledge and understanding of PC hardware • Experience with MS Operating Systems (Windows NT 4.0 & Windows XP) • Experience with MS Office Suite • Excellent Oral and Written communication skills • Ability to meet critical timelines in a rapidly changing environment • Must be willing work flexible hours to include day, night, and weekend • XP operating system knowledge that includes the ability to: o Mapping network drives o Printers o File copy functions o Manual installation of software applications Installer / Deinstaller Tasks • Remove existing PC and move to centralized collection point • Install PC • Start user data and profile restoration process • Test desktop and complete the Support Checklist • Scan desktop bar codes • Complete installation information sheet • Provide floor support Floor Support Tasks • Verify PC has been installed – including hardware, software, users data, and profiles • Address user questions • Recognize and repair hardware malfunctions. • Capture metrics related to quality of work performed and provide a written report • Document lessons learned and provide a written report of same
Full Stack Developer - Mid and Sr
Full Stack Developer - Mid and Sr Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our workforce and over 90% of member interactions. PRIMARY RESPONSIBILITIES You will lead all phases of front end development providing innovative solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and code applications, and customize commercial software packages. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT Mid - 2+ years / SR - 4 + years of software development experience utilizing one or more of these full-stack development languages (Java J2EE, JavaScript, React, Angular, CSS3, or HTML5) with experience in Java J2EE PREFERRED Mid - 2 + years SR - 4 + years • JavaScript, JavaScript Frameworks such as React or Angular, CSS3, and HTML5 • Java J2EE and Web Services (Restful and SOAP) • Proficient understanding of code versioning tools, such as GIT • Understanding of cross-browser compatibility issues • Experience working in an Agile development environment • Experience developing responsive applications • Experience with one or more of the following technologies: Wicket, XML and JSON
UI/UX Designer SR
UI Designer Sr for a client in Austin TX Job Overview: Develops and refines the user experience. Independently performs complex work assignments and problem resolution across systems, processes, and channels. Guides and facilitates teams in the delivery of user interface solutions. Participates in the identification, evaluation, and recommendation of web technology solutions. All duties pertain to both the designer and producer career paths. Minimum Requirements: Bachelor's degree in Fine Arts related field (or equivalent experience) 6+ years current and relevant design experience 2+ years relevant financial services experience Proficiencies: Interaction, Visual, and some research Platforms: Responsive Web, iOS, and Android Tools: Sketch and Invision Working knowledge of web technology platforms, applications, and standards working knowledge of design concepts Requirements: Photoshop and other industry-standard design tools CSS, XHTML and JavaScript Strong time-management, multi-tasking and prioritization skills Critical thinking and problem-solving skills Excellent written and verbal communication skills Ability to effectively present design options for review, from concept through final production Ability to interact with other team members, both in the team and wider cross-functional capacity (technology, content, marketing, product development) Ability to justify and articulate design decisions Must have: Strong UX / UI Strong Visual design Data visualization experience Strong User Research Leadership skills Design Software experience: i.e. Adobe and Sketch Familiarity with HTML and CSS
UI/UX Designer SR
UI Designer Sr for a client in Austin TX Job Overview: Develops and refines the user experience. Independently performs complex work assignments and problem resolution across systems, processes, and channels. Guides and facilitates teams in the delivery of user interface solutions. Participates in the identification, evaluation, and recommendation of web technology solutions. All duties pertain to both the designer and producer career paths. Minimum Requirements: Bachelor's degree in Fine Arts related field (or equivalent experience) 6+ years current and relevant design experience 2+ years relevant financial services experience Proficiencies: Interaction, Visual, and some research Platforms: Responsive Web, iOS, and Android Tools: Sketch and Invision Working knowledge of web technology platforms, applications, and standards working knowledge of design concepts Requirements: Photoshop and other industry-standard design tools CSS, XHTML and JavaScript Strong time-management, multi-tasking and prioritization skills Critical thinking and problem-solving skills Excellent written and verbal communication skills Ability to effectively present design options for review, from concept through final production Ability to interact with other team members, both in the team and wider cross-functional capacity (technology, content, marketing, product development) Ability to justify and articulate design decisions Must have: Strong UX / UI Strong Visual design Data visualization experience Strong User Research Leadership skills Design Software experience: i.e. Adobe and Sketch Familiarity with HTML and CSS
Desktop Support Analyst
Desktop Support Analyst Summary Supports return to service activities for the local Tampa customers. Provides consultation with customers on tactical, and at times strategic, availability issues and recommends and/or provides solutions. Works under minimal supervision for intermediate tasks and assignments. Performs moderately complex to complex work assignments and problem resolution. Job Overview Tasks Desk side Support analyzes, plans, and executes installations, moves, adds, and changes of USAA's desktop computing and telecommunications equipment. Performs complex hardware, software, and telephone break/fix activities across standard desktop and wireless technologies. Participates in long and short term projects as required to facilitate new technology, infrastructure upgrades, and face-to-face member experiences. Provides inventory management for desktop computing and telecommunications environments. Ensures financial accuracy and compliance with corporate and commercial policies. Manages assets from acquisition to disposal. Software Compliance & Hardware Management Support provides support in placing asset orders and asset disposal including Procurement coordination and contract compliance report. Provides asset and inventory management as prescribed for supported units. Provides audit activity support and tracking to ensure control tests are completed on time. Under minimal supervision, performs simple to complex software compliance and risk analysis for purchased software products for desktop, server, and host platforms including the establishments of enterprise risk mitigation standards, processes, and procedures. Manages more complex compliance processes, establishing and ensuring adherence to risk controls for the Application Owner community. Conducts intermediate to complex software compliance audits and self-assessments to ensure that appropriate risk mitigation processes are in place and effective. Technical Requirements: • Ability to lift 35 pounds • Excellent customer service and people skills • Ability to work simultaneous tasks • Technical knowledge and understanding of PC hardware • Experience with MS Operating Systems (Windows NT 4.0 & Windows XP) • Experience with MS Office Suite • Excellent Oral and Written communication skills • Ability to meet critical timelines in a rapidly changing environment • Must be willing work flexible hours to include day, night, and weekend • XP operating system knowledge that includes the ability to: o Mapping network drives o Printers o File copy functions o Manual installation of software applications Installer / Deinstaller Tasks • Remove existing PC and move to centralized collection point • Install PC • Start user data and profile restoration process • Test desktop and complete the Support Checklist • Scan desktop bar codes • Complete installation information sheet • Provide floor support Floor Support Tasks • Verify PC has been installed – including hardware, software, users data, and profiles • Address user questions • Recognize and repair hardware malfunctions. • Capture metrics related to quality of work performed and provide a written report • Document lessons learned and provide a written report of same
Dvlp Prgm Mainframe - Sr.
Developer / Programmer Mainframe Senior Technical Requirements: Work experience: - 6 to 8 years • Ability to follow ITIL, Six Sigma or SAFE Agile practices. • The ability to quickly and efficiently analyze and resolve a combination of voice, data, and network problems in a development environment. • Proven problem-solving abilities. • COBOL • JCL • EZTRIEVE • DB2 • SQL • General Host Knowledge • Object Oriented Analysis and Design • Java Programming Language • .Net Programming Language • J2EE • XML • Java Server Pages (JSP) • HTML • Unified Modeling Language • Rational Rose • C & C++ Programming Language • Knowledge of IBM Websphere Framework • Custom Tags associated with JSP pages • Unified Software Development Process Task for all other Developers / Programmers: The following itemized tasks are to be provided by Supplier in the performance of Services described under this JOB DESCRIPTION Expected task #1: Completed Work Package Analysis Artifacts Prepared in accordance with the Software Product Engineering Life Cycle document Expected task #2: Completed Work Package Estimate Prepared in accordance with the SAFE Agile practices. Expected task #3: Completed Design Artifacts Prepared and completed in accordance with the IT Software Process Library to include: • design artifacts that are graphic and concise, top down partitioned and non-redundant shall include: • graphic representation of the system • design elements broken down into lower levels of detail • details required to document the functions of the system Expected task #4 Construction Tasks: Software Code Tasks include: • Completed Code Modules • Artifacts that is integral to the software product to include source, binary, executable or equivalents such as scripts or command files.
Full Stack Developer - Mid and Sr
Full Stack Developer - Mid and Sr Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our workforce and over 90% of member interactions. PRIMARY RESPONSIBILITIES You will lead all phases of front end development providing innovative solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and code applications, and customize commercial software packages. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT Mid - 2+ years / SR - 4 + years of software development experience utilizing one or more of these full-stack development languages (Java J2EE, JavaScript, React, Angular, CSS3, or HTML5) with experience in Java J2EE PREFERRED Mid - 2 + years SR - 4 + years • JavaScript, JavaScript Frameworks such as React or Angular, CSS3, and HTML5 • Java J2EE and Web Services (Restful and SOAP) • Proficient understanding of code versioning tools, such as GIT • Understanding of cross-browser compatibility issues • Experience working in an Agile development environment • Experience developing responsive applications • Experience with one or more of the following technologies: Wicket, XML and JSON
UI Designer Mid level - IOS
UI Designer Mid level Purpose of Job: Executes creating concepts, design, production and/or coding of marketing tactics and/or graphic user interface needs. Works closely with key partners/suppliers to ensure quality output and production. Collaborates with key stakeholders to understand business needs. Our company has been powering innovation with empathy for nearly 100 years. Within the Chief Design Office (CDO), we reaffirm our commitment to build for the future and humanize the digital experience. CDO is comprised of 200+ multi-disciplinary designers, teachers, students, empathizers, explorers, doodlers, and even unicyclists. Spanning three locations (San Antonio, Austin and Plano), we have varied backgrounds across all design disciplines, from self-taught to advanced degrees. As designers, we are measured by delivering on our mission: to help facilitate the financial security of our members. With access to millions of members, we craft informed solutions through human-centered design that demonstrate value and meaning based on real needs. We continually engage our business partners and members to ensure we are focused on the right solutions. As technology continues to evolve at a rapid pace, we recognize the need to not only stay current, but also look beyond, all for the benefit of our members. • Executes concepts, designs, and/or coding of integrated visual/technical solutions. • Applies mature knowledge of design principles; and develops knowledge of business objectives. • Collaborates with key stakeholders to ensure all executions fulfill requirements. • Ensures compliance with design, brand, legal and/or accessibility standards/requirements, as required. • Executes design concepts and/or prototypes for use in usability testing. • Facilitates the development and improvement initiatives for design processes, procedures, standards and guidelines. • Serves as a resource to less experienced team members. • May resolve design and technical issues through an understanding of the business and design principles. • Clearly articulates the various facets of the issue and leads the team to resolution. • Contributes to the alignment of member experiences across projects, programs, products and channels. Minimum Requirements • Bachelor's degree or 4 additional years of related design experience. • 4 or more years of experience in advertising or digital design. • Fully proficient understanding of marketing/advertising and/or user experience and/or interactive design principles. Preferred • Portfolio showing experience designing solutions for challenging user needs • Experience applying end to end HCD techniques including research, design, and usability • Experience designing solutions related to budgeting and personal finance preferred • Experience using Invision and Sketch • Agile experience preferred • Prototyping skills preferred. • Native mobile design experience preferred
UI Designer Mid level - Andriod and Web
UI Designer Mid level Purpose of Job: Executes creating concepts, design, production and/or coding of marketing tactics and/or graphic user interface needs. Works closely with key partners/suppliers to ensure quality output and production. Collaborates with key stakeholders to understand business needs. Our company has been powering innovation with empathy for nearly 100 years. Within the Chief Design Office (CDO), we reaffirm our commitment to build for the future and humanize the digital experience. CDO is comprised of 200+ multi-disciplinary designers, teachers, students, empathizers, explorers, doodlers, and even unicyclists. Spanning three locations (San Antonio, Austin and Plano), we have varied backgrounds across all design disciplines, from self-taught to advanced degrees. As designers, we are measured by delivering on our mission: to help facilitate the financial security of our members. With access to millions of members, we craft informed solutions through human-centered design that demonstrate value and meaning based on real needs. We continually engage our business partners and members to ensure we are focused on the right solutions. As technology continues to evolve at a rapid pace, we recognize the need to not only stay current, but also look beyond, all for the benefit of our members. • Executes concepts, designs, and/or coding of integrated visual/technical solutions. • Applies mature knowledge of design principles; and develops knowledge of business objectives. • Collaborates with key stakeholders to ensure all executions fulfill requirements. • Ensures compliance with design, brand, legal and/or accessibility standards/requirements, as required. • Executes design concepts and/or prototypes for use in usability testing. • Facilitates the development and improvement initiatives for design processes, procedures, standards and guidelines. • Serves as a resource to less experienced team members. • May resolve design and technical issues through an understanding of the business and design principles. • Clearly articulates the various facets of the issue and leads the team to resolution. • Contributes to the alignment of member experiences across projects, programs, products and channels. Minimum Requirements • Bachelor's degree or 4 additional years of related design experience. • 4 or more years of experience in advertising or digital design. • Fully proficient understanding of marketing/advertising and/or user experience and/or interactive design principles. Preferred • Portfolio showing experience designing solutions for challenging user needs • Experience applying end to end HCD techniques including research, design, and usability • Experience designing solutions related to budgeting and personal finance preferred • Experience using Invision and Sketch • Agile experience preferred • Prototyping skills preferred. • Native mobile design experience preferred
Sr Development Product Owner
Sr Development Product Owner (Banking) For immediate consideration, email resume: RECRUITING@MILLGROUPUSA.COM Job Overview: Provides day to day vision of the product and direction for the agile team; the subject matter expert for deposits business goals and direction. Writes requirements in the form of Agile Stories with Acceptance Criteria that is detailed and specific. Participate in Agile Team ceremonies including daily-stand up, leading demos, and retrospectives. Escalate and report on Agile Team impediments and track resolution. Socialize and explain the Agile Team work to stakeholders including legal and compliance partners; actively resolve any conflicts between the planned work and the objections/concerns of these stakeholders. Seeks or maintains the skills necessary in the areas of human centered design, tech modernization, applicable regulatory laws and compliance/risk management. MINIMUM REQUIREMENTS Current experience in a Development Product Owner role Leadership experience, either as a direct supervisor or as a leader of a matrix team – 2 years IT project experience, number of years working with or supporting an IT agile team – 3 years Banking business experience – 5 years (or 3 years in deposits) Microsoft Office Jira (preferred) Agile Central (preferred)
Instructional Designer
Instructional Designer Technical Requirements: Skill requirements adapted from the more mature cognitive and affective behaviors noted in Bloom’s Taxonomy. • Critical thinking and problem solving skills • Skills in extracting and assimilating chunks of information working them into a logical framework • Applying principles of behavioral sciences • Systematically searching for related information Personal aptitudes: • Thinking in both abstract and concrete • must also attend to details • task-oriented but able to work with others • tolerance for ambiguity Preferred Education: Master's degree in instructional technology, psychology, education, behavioral science or closely related field from an accredited college or university or related experience. Tasks: The following itemized tasks are to be provided by Supplier in the performance of Services described under this JOB DESCRIPTION. High Level Course Design Information included in the HLCD: • Business Purpose • Target Population • Course Objectives • Course Map • Task Analysis Plan • Assessment Plan Develop and Document Appropriate Delivery Method. This task includes the identification and documentation of the delivery method of the identified training solution. The delivery method will describe in detail the mechanism(s) to be used for the delivery of the solution. Blended methodologies to be used shall be explicitly detailed. Develop Course Detailed Design. This task shall include: • Lesson Objectives • Instructional Strategy • Delivery Media • Assessment Develop Course Materials. Weekly Status Reporting. Information in the weekly status report will include: • Planned and Unplanned Tasks started and completed • Planned and Unplanned Tasks started and not completed • % Complete for each work product • Issues • Risks
Desktop Support Analyst
Desktop Support Analyst Summary Supports return to service activities for the local Tampa customers. Provides consultation with customers on tactical, and at times strategic, availability issues and recommends and/or provides solutions. Works under minimal supervision for intermediate tasks and assignments. Performs moderately complex to complex work assignments and problem resolution. Job Overview Tasks Desk side Support analyzes, plans, and executes installations, moves, adds, and changes of USAA's desktop computing and telecommunications equipment. Performs complex hardware, software, and telephone break/fix activities across standard desktop and wireless technologies. Participates in long and short term projects as required to facilitate new technology, infrastructure upgrades, and face-to-face member experiences. Provides inventory management for desktop computing and telecommunications environments. Ensures financial accuracy and compliance with corporate and commercial policies. Manages assets from acquisition to disposal. Software Compliance & Hardware Management Support provides support in placing asset orders and asset disposal including Procurement coordination and contract compliance report. Provides asset and inventory management as prescribed for supported units. Provides audit activity support and tracking to ensure control tests are completed on time. Under minimal supervision, performs simple to complex software compliance and risk analysis for purchased software products for desktop, server, and host platforms including the establishments of enterprise risk mitigation standards, processes, and procedures. Manages more complex compliance processes, establishing and ensuring adherence to risk controls for the Application Owner community. Conducts intermediate to complex software compliance audits and self-assessments to ensure that appropriate risk mitigation processes are in place and effective. Technical Requirements: • Ability to lift 35 pounds • Excellent customer service and people skills • Ability to work simultaneous tasks • Technical knowledge and understanding of PC hardware • Experience with MS Operating Systems (Windows NT 4.0 & Windows XP) • Experience with MS Office Suite • Excellent Oral and Written communication skills • Ability to meet critical timelines in a rapidly changing environment • Must be willing work flexible hours to include day, night, and weekend • XP operating system knowledge that includes the ability to: o Mapping network drives o Printers o File copy functions o Manual installation of software applications Installer / Deinstaller Tasks • Remove existing PC and move to centralized collection point • Install PC • Start user data and profile restoration process • Test desktop and complete the Support Checklist • Scan desktop bar codes • Complete installation information sheet • Provide floor support Floor Support Tasks • Verify PC has been installed – including hardware, software, users data, and profiles • Address user questions • Recognize and repair hardware malfunctions. • Capture metrics related to quality of work performed and provide a written report • Document lessons learned and provide a written report of same
Process Engineer Sr.
Process Engineer Sr. Job Role: A strategic partner in identifying potential process engineering opportunities. Leads and facilitates cross-functional teams, in the application of process engineering principles to design and/or optimize business processes and their overall performance. Manages multiple initiatives of significant scope and complexity. Independently, under minimal supervision, performs complex work assignments and problem resolution across systems, processes or channels; may also conduct change management efforts of moderate to high complexity impacting one or multiple CoSA's cross-functional processes. Provides guidance to team members in the development and delivery of their work products critical to goal achievement and team success. Provides insight to management on issues. Minimum Experience: Bachelor’s degree in a related discipline or equivalent work experience (1); 6+ years’ process improvement and/or relevant business experience; Advanced knowledge and demonstrated use of statistics, Advanced knowledge and demonstrated use of LEAN Six Sigma, data analysis, and industry tools (SIPOC, VOC, Process Mapping, Process Requirements); Advanced knowledge and demonstrated use of process engineering methodologies; and Black Belt certification or equivalent. Preferred Experience: Masters degree in an engineering or similar discipline, or equivalent work experience; 8+ years relevant business support and/or general analysis experience; Demonstrated leadership experience; Expert knowledge and demonstrated use of statistics and/or finance, marketing, and economic principles; Expert knowledge and demonstrated use of LEAN Six Sigma, data analysis, and industry tools (SIPOC, VOC, Process Mapping, DOE); Expert knowledge and demonstrated use of process engineering methodologies and/or Business Process Management (BPM) and process management principles; Knowledge of Design for Six Sigma (DFSS) or equivalent methodology; and Master Black Belt certification or equivalent. Job Duties: • Acquires and applies advanced knowledge of the business and process engineering discipline. • Assembles key participants, leads, guides and facilitates cross-functional, collaborative teams in business improvement and development initiatives using PP&E standards and guidelines to optimize the overall efficiency and effectiveness of the process. • Identifies, validates and communicates business efforts. Utilizes knowledge of customers, products, processes and PP&E expertise to analyze business problem(s) and determine the best methodology to resolve defect or issue. Synthesizes analyses, identifies root causes and develops and recommends key work products. • Drives improvement efforts based on analysis. Analyzes processes to identify areas of improvement and provide appropriate analytics to facilitate business effort prioritization. Conducts complex statistical analysis. • Serves as a resource to less experienced team members on escalated issues of an unusual nature. Resolves issues and navigates obstacles to deliver work product. • Identifies opportunities and potential process engineer solutions. Shapes vision, mobilizes commitment and leads team to change process, systems and structures to achieve vision. Provides insight to management on issues. Identifies the information entities share across the business, and the relationships between those entities. • Competencies: Business Acumen, Collaboration (Team Building), Communication, Demonstrate Adaptability (Agility), Drive for Results and Innovation.
Database Administrator Jr.
Database Administrator Jr. We are looking for a Database Administrator to administrate IBM for LUW , Cassandra and Couchbase database platforms. Skills: • Team player • Willing to learn and grow • Basic troubleshooting and Database administration skills Required: • IBM DB2 for LUW experience • Scripting for linux/unix platform • If not UDB experience, experience in NoSQL platform preferable Cassandra or Couchbase Daily Tasks: • Troubleshooting capacity and performance Issues • Help with back-ups and restore of DBs • Help with new development
Agile Development Methodology Coach Lead
Agile Development Methodology Coach Job Overview: Leading the transformation to a full SAFe Implementation. Will require planning, execution of changes, and training and coaching along the way. This is a contract to hire position. Minimum Requirements: • Bachelor's degree in a technical or management discipline with five to ten (5 -10) years of Agile experience as an agile team member, scrum master, product owner or Agile coach. Required: • SPC • the ability to teach SAFe 4.6. • Agile Central • JIRA • Rational Team Concert (RTC) Daily tasks: Responsible for carrying the message of the Agile Center of Excellence for our transformation. As a large scale solution with 19 Agile Trains and growing to 23 by 2019, consistency across our organization will be key. The ability to communicate to a developer up to an executive and knowing what level of influence is needed will be instrumental. We will also lay out a strategy for training, support for PI Planning, assist in change management, identify and recommend new and improved processes and practices while assisting with our adoption. For the Solution Layer Coach : Ability to communicate with executives, business partners and IT. This is pretty critical for where we are at in our transformation. I will add a fourth as a bonus…if the candidate has experience in training Agile Central or JIRA, that would be amazing! 5-10 Years of Agile coaching in a Scaled Agile environment (prefer ability and experience in a Large Solution environment) Have Scaled Agile INC’s (SPC) certification to be able to train classes and workshops For Program and Team Level Coaches: 5-10 Years of Agile coaching in a Scaled Agile environment (prefer ability and experience in a Large Solution environment) Have Scaled Agile INC’s (SPC) certification to be able to train classes and workshops Ability to communicate with executives, business partners and IT. This is pretty critical for where we are at in our transformation. I will add a fourth as a bonus…if the candidate has experience in training Agile Central or JIRA, that would be amazing!
Dvlp Prgm Mainframe - Sr.
Developer / Programmer Mainframe Senior Technical Requirements: Work experience: - 6 to 8 years • Ability to follow ITIL, Six Sigma or SAFE Agile practices. • The ability to quickly and efficiently analyze and resolve a combination of voice, data, and network problems in a development environment. • Proven problem-solving abilities. • COBOL • JCL • EZTRIEVE • DB2 • SQL • General Host Knowledge • Object Oriented Analysis and Design • Java Programming Language • .Net Programming Language • J2EE • XML • Java Server Pages (JSP) • HTML • Unified Modeling Language • Rational Rose • C & C++ Programming Language • Knowledge of IBM Websphere Framework • Custom Tags associated with JSP pages • Unified Software Development Process Task for all other Developers / Programmers: The following itemized tasks are to be provided by Supplier in the performance of Services described under this JOB DESCRIPTION Expected task #1: Completed Work Package Analysis Artifacts Prepared in accordance with the Software Product Engineering Life Cycle document Expected task #2: Completed Work Package Estimate Prepared in accordance with the SAFE Agile practices. Expected task #3: Completed Design Artifacts Prepared and completed in accordance with the IT Software Process Library to include: • design artifacts that are graphic and concise, top down partitioned and non-redundant shall include: • graphic representation of the system • design elements broken down into lower levels of detail • details required to document the functions of the system Expected task #4 Construction Tasks: Software Code Tasks include: • Completed Code Modules • Artifacts that is integral to the software product to include source, binary, executable or equivalents such as scripts or command files.
Software Developer & Integrator Sr. (DRM)
Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.
Data/Business Solutions Analyst - Entry
Data/Business Solutions Analyst - Entry Job Summary: Participates in gathering business requirements, and in supporting and delivering business solutions. Assists with data analysis, extraction and delivery. Supports the execution of information and data governance. Performs routine work assignments under direct supervision and seeks guidance from team members to resolve or escalate issues. Minimum Requirements: Bachelors degree or 6 years experience in an analytical or technical support function. 0 to 2 years experience in an analytical or technical support function or general data analysis/extraction experience. Basic knowledge of Microsoft Office products. Basic knowledge of identifying and documenting business processes. Basic knowledge of business functional area and processes. Possesses agility for learning technical and business concepts. Successful completion of an analyst assessment may be required. Preferred Requirements: 2+ years general data analysis and/or extraction experience. Basic knowledge of data reporting/analysis tools and techniques (such as business objects, crystal, monarch, etc.). Basic knowledge of relational databases (such as OLTP/OLAP, DB2 Oracle, SQL Server and/or MySQL). Basic knowledge of data extraction techniques and applications. Working knowledge of business functional area and processes. Understands the application of data information to support business functions. Developing knowledge of industry best practices. Basic knowledge of mainframe, EZtrieve, Monarch, JCL, VBA experience. Job Duties: • Participates in gathering basic business requirements that includes defining the business problem, identifying data requirements and isolating data elements. • Maintains and may assist in the development of basic business solutions, which may include data, reporting, business intelligence or analytics. • Performs basic data manipulation using basic data extraction and analytical tools and techniques. • Develops basic business knowledge of the functional area and processes. • Assists with the implementation of technical data solutions standards. • May support data governance, integrity, quality and audit functions.
Software Developer & Int - SERVICE NOW
We are currently seeking talented ServiceNow Developer for our San Antonio, TX facility. PURPOSE OF JOB Acquires and applies broad knowledge of the business, its products, and/or processes. Gathers and analyzes user and system requirements, respond to outages and creates application system models. Prepares concepts for information system solutions and may evaluate the cost-effectiveness of these concepts. May coordinate system application transition from development teams to maintenance and production team; constructs and implements necessary controls to assure system / application traceability. Ensures system improvements are successfully implemented and monitored to increase efficiency. Applies and enhances policies, standards and procedures. Resolves issues of and navigates obstacles to deliver work product. Serves as a resource to less experienced team members on escalated issues of a routine nature. JOB DUTIES • Consistently applies learned processes, procedures and workflows to include (however not limited to) the software development lifecycle and/or release processes. • Creates system requirements, performs design and analysis, coding to requirements, unit testing of core system functionality and corrects defects during various phases of testing. • Continuously integrating with external tools and applications of varying technologies. • Consistently deliver functional products that provide business value in a defined timeline. • May serve as the subject matter expert on development techniques. Creates system documentation/play book and participates as a reviewer and contributor in requirements, design and code reviews. • Receives more complex work packages from manager/delegates. Develops accurate estimates, and creates project and component work packages based on specifications. • Identify ideas to improve system performance and impact availability and resolves complex technical design issues. • Perform technical troubleshooting to facilitate root cause analysis of system issues. • May serve as a mentor on procedural matters to junior team members. Minimum Requirements • Bachelor's degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • 6 or more years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s) Preferred • ServiceNow Platform development, IT Service Management, and Automation & Orchestration. • Coding languages (e.g. Java, JavaScript, C#). • Concurrent DevOps approaches like GitLab, CI/CD and monitoring. • Frameworks like AngularJS and Git. • Build automation systems like Gradle. • Test-driven development and unit testing. • Agile development methodologies.
Java Developer Sr
Developer / Programmer JAVA – Sr. Job Role: This position is a hands-on, senior application developer for an existing application development team. The ideal candidate should possess demonstrated ability to: - Execute and program on an application development team through all phases of the software development lifecycle - Provide expertise in triaging, diagnosing and resolving complex systems issues - Quickly learn and apply new information and knowledge General knowledge of the securities industry and CGC specific businesses. Working knowledge in one or more highly specialized areas of application development and/or business analysis that is of significant impact to the organization. Advanced knowledge of programming language(s), software development tools and environment(s) and systems analysis and functional design. Thorough knowledge of database concepts, database design, data modeling and system architectures. Expert knowledge of application design principles, practices, system development methodologies and software life cycles. Advanced knowledge of user interface principles and windows design standards. Thorough knowledge of security and disaster recovery requirements for applications development. Thorough knowledge of documentation and training. Technical skills and experience: 6+ years - Java 1.6 - Web technology fundamentals including: Web services (Java Metro), HTTP fundamentals, JavaScript - Hibernate - Spring - Fundamentals of SQL queries - .NET - C# - Preferred: Unix scripting, Infragistics Tool experience: - ClearCase - Visual Studio 2010 - Eclipse - Weblogic 10.3 - tcServer - Oracle 11g Applied experience leveraging agile software development principals & practices is desired including: - Scrum or Kanban or Scrumban - Paired programming - Continuous integration (using tools like Cruisecontrol, Quickbuild, etc.) - Test Driven Development - JUnit Preferences: Demonstrated ability to: • Function and execute in all phases of application software development. • Work independently and provide technical aptitude concerning application design and/or systems analysis. • Apply a broad knowledge of development technologies and determine appropriate options for resolving business issues. • Review recent technical/systems developments and evaluate their usefulness and compatibility with CGC systems. • Create standards and guidelines. • Communicate complex technical concepts, techniques and skills to a variety of technical, managerial and business audiences. • Define project scope and establish objectives for assigned projects. • Provide direction and guidance to others. • Work effectively in a team environment and support others on the team. • Use good judgment in identifying issues and recommending solutions to others. Acquires and effectively demonstrates any additional knowledge and skill requirements as requested. Job Duties: • Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures. • Performs complex systems analysis and/or designs applications requiring advanced techniques using leading-edge technologies. • Provides expert technical expertise and analytical support in the conceptualization, development and implementation of complex interrelated systems and/or programs. Develops system designs to meet user requirements (examples might include program designs, database designs, and window designs). • Gathers user requirements and performs systems analysis (possibly in conjunction with business system analysts). • Develops applications designs often integrating multiple phases or aspects of an overall system design. • Executes application development design reviews. • Follows project approach and/or procedures to solve the most complex applications problems considering system requirements/limitations, operating time, system architecture, and the desired results. • Develops standards and guidelines. • Executes systems tests of new state-of-the-art applications to determine potential internal use. • Collaborates with other applications staff members to resolve complex systems issues. • Prepares/moves application programs from development to production in controlled manner. • Develops documentation and other materials supporting application programs. • Provides feedback in determining scope and participates in recommending priorities for system changes. • On-going evaluation of system functions and design and identifies areas for improvement. • Provides on-call coverage to application programs as needed to support business operations. • Participates in the development and training of team members. • Proactively researches leading-edge technology and application development techniques through continued education and training. • Prepares and distributes status reports and other updates to users and management. • Communicates actively with users on systems status, including system changes, problems, enhancements, and potential impacts. • Constructively contributes in team and department meetings and training opportunities. • Performs other work as required or requested as well as additional assignments.
Business Program/Project Manager
Business Program/Project Manager Job Role: Leads and motivates cross-functional team members in the development and implementation of program and projects that support key initiatives. Performs complex and unique work assignments and problem resolution. Initiates and proactively manages the development of the program and execution of the projects in support of the program. Shapes and supports program planning activities around a wide range of technology, business and management challenges. Minimum Requirements: • Bachelor’s degree and 5+ years’ process improvement as well as program and project management. • Experience developing a program roadmap of projects to achieve business goals and deliver early business value as well as execution of the projects in the program. • Develops and executes projects under the program while managing the program road map and priorities, budget and benefits. • Advanced knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Working knowledge of data analysis tools. Preferred Requirements: • PMP Certification. • Green Belt or Black Certification. • Effective communicator with all levels of management to include executive management. • Briefing preparation experience. • Advanced data analysis skills. Job Duties: Execute the Enterprise Alliance Management (EAM) Program. Identify and execute the incremental projects that will deliver full capability.
Business Systems Analyst
Business Systems Analyst Minimum Requirements Familiarity with Process Engineering Processes Familiar with outputs from DMAIC process studies (e.g. SIPOC Analysis, Voice of the Customer, Critical to Quality, Requirements Artifacts) Demonstrated ability to translate business processes to applicable requirement types (functional, technical, etc) Nice to Have Qualifications Bachelor of Engineering/Computer Science and Technology CBIP – Data Warehousing Business Analyst Job Duties/Requirements: Requirements Analysis. Document the performance of requirements analysis in accordance with the USAA Software Process Engineering procedures, standards, guidelines, templates, forms and references. Wok Package Analysis. Artifacts will be completed in accordance with USAA requirements Develop Work Package Estimates Develop Requirements Specifications. This task will include development of the Requirements Specification Matrix, Business Use Cases, Business Rules/Specifications, Acceptance Criteria, User Acceptance Test Conditions and Test Cases, Page Specifications, and System Use Cases in accordance with the USAA Software Process Engineering Library artifacts. Defect Analysis Knowledge transfer Testing Analysis Competencies: Must be adaptable to changing environments; flexible in work assignments, able to collaborate with teams of various knowledge and skills. Must be able to drive for results. Must be innovative. Must have excellent follow up skills. Provide industry insights and enhance business processes
IT ANALYST
Requirements/Additional Details: C71982-I/T Systems Analyst Mid This is unique in 3 different types of analysts are needed: 3 Total 3P Non-Contract-To-Hire Analyst: • QA Supplemental • Reporting • General Analyst 1. Is this a contract-to-hire position? • No If not, how long is the assignment? 2 years 2. Is there an option for remote work? No 3. Can you give me your top three skills in the order of importance and include the number of years of experience for each skill? o QA Supplemental ? Basic analysis and problem assessment ? Strong writing / communication ? Service Desk QA experience (3 yrs) ? Service Desk experience (2 yrs) o Reporting ? Service Desk Reporting (3+ yrs) ? Data Handling (Report development, Data transformation/validation, Advanced experience with relational databases) ? SQL (2 yrs) o General Analyst ? Strong data interpretation / visualization ? Strong writing / communication ? Intermediate process improvement / analysis ? Service Desk experience (1+ yrs) o Additional Relevant skills for all Position types ? Process development or process analyst experience ? SNOW and ITIL familiarity ? Agile and Project management principles 4. What are the three top technology tools that this resource must have knowledge using? o QA Supplemental ? Microsoft Office Suite (Intermediate, 2 yrs) ? ServiceNow (Beginner, 1 yr) ? Verint (or similar application) experience (1+yr) o Reporting ? Data Handling (Report development, Data transformation/validation, Advanced experience with relational databases – 3+ yrs) ? Microsoft Access / Excel (Advanced, 3+yrs) ? SQL (2+ yrs) o General Analyst ? Microsoft Office Suite (Advanced, 3+yrs) ? ServiceNow (Intermediate, 1+ yrs) 5. What are the responsibilities that this resource will have on a day to day basis? • The Service Desk Operations team provides oversight for the service desk MSA contract. These position will support the team in developing, documenting and improving service desk operation processes. Additional support will be needed to assess enterprise initiatives and project schedules to assess the impact to service desk operations. Contractor will need to support development of materials to prepare service desk projects including communications, knowledge base updates. Contractors will need to analyze incident data to determine performance trends and create metrics to ensure service desk supplier contract adherence. Contractor will review SNOW incident data to ensure process and procedures were correctly followed for specific incidents. • QA Supplemental o Assist and perform quality audits to include reviewing ACM (Automated Call Monitoring) o Daily random audits of incidents logged by the Service Desk o Review customer satisfaction surveys o Observe any trending and perform any ad hoc reviews • Reporting o Monitor and assist with maintaining the Service Desk reporting infrastructure o Assist with development of new Service Desk Key Performance Indicators o Assist with development of new reporting capabilities o Review and work ad hoc reporting requests • General Analyst o Perform complex analyses (incident, schedule, quality, etc…) o Prepare and present analysis findings o Review processes and provide suggestions / improvements o Additional duties as assigned
Desktop Support Analyst
Desktop Support Analyst Summary Supports return to service activities for the local Tampa customers. Provides consultation with customers on tactical, and at times strategic, availability issues and recommends and/or provides solutions. Works under minimal supervision for intermediate tasks and assignments. Performs moderately complex to complex work assignments and problem resolution. Job Overview Tasks Desk side Support analyzes, plans, and executes installations, moves, adds, and changes of USAA's desktop computing and telecommunications equipment. Performs complex hardware, software, and telephone break/fix activities across standard desktop and wireless technologies. Participates in long and short term projects as required to facilitate new technology, infrastructure upgrades, and face-to-face member experiences. Provides inventory management for desktop computing and telecommunications environments. Ensures financial accuracy and compliance with corporate and commercial policies. Manages assets from acquisition to disposal. Software Compliance & Hardware Management Support provides support in placing asset orders and asset disposal including Procurement coordination and contract compliance report. Provides asset and inventory management as prescribed for supported units. Provides audit activity support and tracking to ensure control tests are completed on time. Under minimal supervision, performs simple to complex software compliance and risk analysis for purchased software products for desktop, server, and host platforms including the establishments of enterprise risk mitigation standards, processes, and procedures. Manages more complex compliance processes, establishing and ensuring adherence to risk controls for the Application Owner community. Conducts intermediate to complex software compliance audits and self-assessments to ensure that appropriate risk mitigation processes are in place and effective. Technical Requirements: • Ability to lift 35 pounds • Excellent customer service and people skills • Ability to work simultaneous tasks • Technical knowledge and understanding of PC hardware • Experience with MS Operating Systems (Windows NT 4.0 & Windows XP) • Experience with MS Office Suite • Excellent Oral and Written communication skills • Ability to meet critical timelines in a rapidly changing environment • Must be willing work flexible hours to include day, night, and weekend • XP operating system knowledge that includes the ability to: o Mapping network drives o Printers o File copy functions o Manual installation of software applications Installer / Deinstaller Tasks • Remove existing PC and move to centralized collection point • Install PC • Start user data and profile restoration process • Test desktop and complete the Support Checklist • Scan desktop bar codes • Complete installation information sheet • Provide floor support Floor Support Tasks • Verify PC has been installed – including hardware, software, users data, and profiles • Address user questions • Recognize and repair hardware malfunctions. • Capture metrics related to quality of work performed and provide a written report • Document lessons learned and provide a written report of same
User Experience Designer / Service Designer
User Experience Designer / Service Designer Summary Candidates should be well-rounded service and interaction designers with the ability to demonstrate thought leadership and a thorough understanding of the principals of user-centered design. These designers create exceptional user experiences, acting as customer advocates. They think holistically through every touch-point and go beyond the screen when designing the ideal user experience. Excellent communication and presentation skills are critical. Candidates must have an ability to deliver a message clearly and concisely to an executive audience, crafting compelling presentations that demonstrate the effectiveness of UX concepts. Minimum Experience • Bachelors Degree from an accredited university or 6 years work experience • 8+ years experience working with user-centered design development and process management with product, and/or service design • 4+ years experience creating sketch, wireframe, and document and envision concepts • 4+ years experience with digital technologies and channels • Experience with product and service design • Experience leading large cross-functional team projects • Executive presentation and communication skills • Workshop facilitation skills • A diverse portfolio of past work that shows depth of thinking and solutions Job Duties / Skills • Leverages expert business/analytical user-centered design knowledge to lead the collaboration with stakeholders through the Service Design process; Discovery, Ideation, Design and Pilot / Launch. • Acts as a thought leader in team working sessions. • Synthesizes and interprets large amounts of quantitative and qualitative data. • Champions and effectively communicates findings into high-fidelity visuals. • Creates holistic experience designs and recommendations for development and execution. • Develops innovative proposals and target state experiences. • Applies an expert understanding of member needs, staff needs, and business goals to tell a single story. • Communicates design ideas proficiently with well-developed writing, presentation and story-telling skills to a variety of audiences including executive levels. • Ideal candidates are actively engaged, passionate, and flexible with the ability to be a creative problem solver and enjoy connecting with people. • Able to think strategically to identify root causes and get beyond treating symptoms. • Reliably and consistently accomplish important work with strong action-based performance. • Seek to understand our users, employees and marketplace to contribute effectively. • Conceptualize hard problems and opportunities to find practical solutions that minimize complexity and prove to be useful and actionable. • Hold a strong set of values that guide you to make tough decisions with ease. • The courage to say what you think and ability to admit when you make mistakes. • Seek the best solutions and ideas for the users, leaving your ego at the door. • Share information and ideas openly. A mix of skills and expertise is what we look for in Experience Designers: • Creating wireframes, prototypes, blueprints, IA and mock-ups • Sketching, storyboarding, phone conversation guidelines and scenario development • End-to-end experience design strategy • Facilitates envisioning and co-creation workshops • Qualitative, ethnographic and evaluative research • Maintain awareness of evolving UX standards and best practices • Interaction design and continuously seeking new ways to interact with users • Sensitivity to the emotional, cognitive, environmental, and military culture needs • Collaborate with cross-functional teams to design solutions • Consider business and technology constraints • Understanding current call center technologies and capabilities to support service delivery • Broad portfolio displaying the use of UX practices in a variety of mediums
User Experience Designer / Service Designer Lead
User Experience Designer / Service Designer Lead Summary Candidates should be well-rounded service and interaction designers with the ability to demonstrate thought leadership and a thorough understanding of the principals of user-centered design. These designers create exceptional user experiences, acting as customer advocates. They think holistically through every touch-point and go beyond the screen when designing the ideal user experience. Excellent communication and presentation skills are critical. Candidates must have an ability to deliver a message clearly and concisely to an executive audience, crafting compelling presentations that demonstrate the effectiveness of UX concepts. Minimum Experience • Bachelors Degree from an accredited university or 6 years work experience • 8+ years experience working with user-centered design development and process management with product, and/or service design • 4+ years experience creating sketch, wireframe, and document and envision concepts • 4+ years experience with digital technologies and channels • Experience with product and service design • Experience leading large cross-functional team projects • Executive presentation and communication skills • Workshop facilitation skills • A diverse portfolio of past work that shows depth of thinking and solutions Job Duties / Skills • Leverages expert business/analytical user-centered design knowledge to lead the collaboration with stakeholders through the Service Design process; Discovery, Ideation, Design and Pilot / Launch. • Acts as a thought leader in team working sessions. • Synthesizes and interprets large amounts of quantitative and qualitative data. • Champions and effectively communicates findings into high-fidelity visuals. • Creates holistic experience designs and recommendations for development and execution. • Develops innovative proposals and target state experiences. • Applies an expert understanding of member needs, staff needs, and business goals to tell a single story. • Communicates design ideas proficiently with well-developed writing, presentation and story-telling skills to a variety of audiences including executive levels. • Ideal candidates are actively engaged, passionate, and flexible with the ability to be a creative problem solver and enjoy connecting with people. • Able to think strategically to identify root causes and get beyond treating symptoms. • Reliably and consistently accomplish important work with strong action-based performance. • Seek to understand our users, employees and marketplace to contribute effectively. • Conceptualize hard problems and opportunities to find practical solutions that minimize complexity and prove to be useful and actionable. • Hold a strong set of values that guide you to make tough decisions with ease. • The courage to say what you think and ability to admit when you make mistakes. • Seek the best solutions and ideas for the users, leaving your ego at the door. • Share information and ideas openly. A mix of skills and expertise is what we look for in Experience Designers: • Creating wireframes, prototypes, blueprints, IA and mock-ups • Sketching, storyboarding, phone conversation guidelines and scenario development • End-to-end experience design strategy • Facilitates envisioning and co-creation workshops • Qualitative, ethnographic and evaluative research • Maintain awareness of evolving UX standards and best practices • Interaction design and continuously seeking new ways to interact with users • Sensitivity to the emotional, cognitive, environmental, and military culture needs • Collaborate with cross-functional teams to design solutions • Consider business and technology constraints • Understanding current call center technologies and capabilities to support service delivery • Broad portfolio displaying the use of UX practices in a variety of mediums
Process Engineer Sr.
Process Engineer Sr. Job Role: A strategic partner in identifying potential process engineering opportunities. Leads and facilitates cross-functional teams, in the application of process engineering principles to design and/or optimize business processes and their overall performance. Manages multiple initiatives of significant scope and complexity. Independently, under minimal supervision, performs complex work assignments and problem resolution across systems, processes or channels; may also conduct change management efforts of moderate to high complexity impacting one or multiple CoSA's cross-functional processes. Provides guidance to team members in the development and delivery of their work products critical to goal achievement and team success. Provides insight to management on issues. Minimum Experience: Bachelor’s degree in a related discipline or equivalent work experience (1); 6+ years’ process improvement and/or relevant business experience; Advanced knowledge and demonstrated use of statistics, Advanced knowledge and demonstrated use of LEAN Six Sigma, data analysis, and industry tools (SIPOC, VOC, Process Mapping, Process Requirements); Advanced knowledge and demonstrated use of process engineering methodologies; and Black Belt certification or equivalent. Preferred Experience: Masters degree in an engineering or similar discipline, or equivalent work experience; 8+ years relevant business support and/or general analysis experience; Demonstrated leadership experience; Expert knowledge and demonstrated use of statistics and/or finance, marketing, and economic principles; Expert knowledge and demonstrated use of LEAN Six Sigma, data analysis, and industry tools (SIPOC, VOC, Process Mapping, DOE); Expert knowledge and demonstrated use of process engineering methodologies and/or Business Process Management (BPM) and process management principles; Knowledge of Design for Six Sigma (DFSS) or equivalent methodology; and Master Black Belt certification or equivalent. Job Duties: • Acquires and applies advanced knowledge of the business and process engineering discipline. • Assembles key participants, leads, guides and facilitates cross-functional, collaborative teams in business improvement and development initiatives using PP&E standards and guidelines to optimize the overall efficiency and effectiveness of the process. • Identifies, validates and communicates business efforts. Utilizes knowledge of customers, products, processes and PP&E expertise to analyze business problem(s) and determine the best methodology to resolve defect or issue. Synthesizes analyses, identifies root causes and develops and recommends key work products. • Drives improvement efforts based on analysis. Analyzes processes to identify areas of improvement and provide appropriate analytics to facilitate business effort prioritization. Conducts complex statistical analysis. • Serves as a resource to less experienced team members on escalated issues of an unusual nature. Resolves issues and navigates obstacles to deliver work product. • Identifies opportunities and potential process engineer solutions. Shapes vision, mobilizes commitment and leads team to change process, systems and structures to achieve vision. Provides insight to management on issues. Identifies the information entities share across the business, and the relationships between those entities. • Competencies: Business Acumen, Collaboration (Team Building), Communication, Demonstrate Adaptability (Agility), Drive for Results and Innovation.
5083520 IT ANALYST/ServiceNow Developer
IT ANALYST/ServiceNow Developer Required skills: Process-oriented; able to clearly articulate and depict processes – 5 years ITIL (v3 or v4) Foundations certified; would prefer higher levels of ITIL certifications – 2-5 yrs Cross-team collaboration – 2-5 years ServiceNow (prefer “London” version) RTC or Jira Flow tools Daily tasks: a. Provide governance over ITIL processes, specifically around Incident Management, Knowledge Management and Request Management processes b. Create process documents for IT Service Management disciplines c. Clearly articulate ITIL processes to customers d. Partner with IT Help Desk and domain teams to ensure proper Incident Management processes are followed e. Collaborate across teams to communicate and ensure adherence to processes f. Create test cases for, and provide validation to, changes implemented on ServiceNow platform g. Create training materials on process changes h. Provide analytics on adherence to KPIs i. Collaborate with internal team to create strategy to enhance governance of ITIL process j. Create Knowledge Management templates and ensure adherence across domain teams
UX Designer Jr/Mid
UX Designer Jr/Mid Required skills: Visual and Interaction Design HTML/CSS Javascript Standard Design software — Sketch and/or Adobe Suite Code writing — HTML/CSS Keynote/PowerPoint Daily task: Helping other designers on my team visualize and/or execute ideas. Making updates to coded prototypes. Putting presentation decks or other visualizations together for our business partners as needed. STRONG visual design book/portfolio required, with html/css coding skills preferred.
SalesForce Developer
We are seeking a Software Developer – Salesforce for a large financial services client in Plano & San Antonio, Texas! For immediate consideration, email resume to: RECRUITING@MILLGROUPUSA.COM Job Overview: General Development Knowledge · Assist with the gathering of requirements for various development efforts. · Design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). · Provide guidance and best practices in designing and application development specific to the technology being used. · Identify and provide estimates/ recommendations for infrastructure work needed. · Provide best practice recommendations for release planning to include work breakdown and task planning. · Consulting on various related processes · Experience with Agile development methodology SALESFORCE Development · Develop new and/or enhancements to include configuration activities, visual force pages, apex classes, apex triggers, etc in SALESFORCE · Assist with SALESFORCE API integration for applications residing on various platforms (ie linux, cloud, etc) JAVA Development · Develop new and/or enhancements with Java programming, J2EE, Junit · Develop / modify RESTful web services · Experience working with WebSphere Top Requirements: 1 year experience with Salesforce development to include configuration activities, visual force pages, apex classes, apex triggers 1 year SALESFORCE API integration for applications residing on various platforms (ie linux, cloud, etc) 1 year Java programming, J2EE, Junit Salesforce and Websphere
Essbase/ETL Developer
Essbase/ETL Developer Overview: Need Sr. Essbase Developer for CFO IT Treasury efforts. Must have hands on development experience with Essbase. Experience with Hyperion Planning, ODI, and DRM is a plus and preferred. Role An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: • Configure and customize the chosen ETL tool for client installations. • Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). • Deploy and customize Standard Architecture components. • Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. • Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: • Advanced ETL experience using either Informatica or Data Stage • Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus • Proven experience in working directly with business customers • Strong SQL skills including complex query building and query performance tuning • Data analysis skills - ability to dig in and understand complex models and business processes • UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience • Strong UNIX shell scripting skills (primarily in COBOL, Perl) • Strong understanding of Data warehousing design concepts/skills • Data profiling experience • Defining and implementing data integration architecture • Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments • Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics • Proven problem-solving / problem resolution abilities. • Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: • ETL experience using either Informatica or Data Stage or an equivalent technology SQL UNIX shell scripting Preferred: • Dimensional data modeling skills • Familiar with Agile Development Methodology • StarTeam Software Configuration Management Tool • SAS Experience • Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology • MS Analysis Services • General Host Knowledge • StarTeam Software Configuration Management Tool • Control-m scheduling tool • Proficiency in scripting (in order of preference): Korn, Perl
Data Analyst Sr
Data Analyst Sr. Overview: We are looking for a Data and IT Systems analyst for CFO Tax and Treasury efforts in Plano, TX. Analyst should have prior technical experience, good with SQL, excel, source to target mappings, experience with cleaning up/writing stories or requirements. Required: • Experience working with business customers and IT developers/Architects for requirement gathering and clarifications – 4+ years • Experience with creating detailed source to target mappings, system context diagrams, and business artifacts – 3+ years • Have experience with a financial services industry or MBA • Knowledgeable with Data technologies like DataStage ETL, Netezza, Hadoop, and Python– 4+ years • Experience with Reporting technologies like Tableau, Business Objects, and SQL – 3+ years • Knowledgeable with CFO Applications and technologies like Essbase, Hyperion Planning, ODI, PeopleSoft, HPCM – 2+ years Daily tasks: • Collaboration with business and IT teams to gather busienss and technical requirements/stories • Creation of business and IT artifacts and present to business and IT stakeholders • Excellent written and oral communication skills
UI/UX Designer SR
UI Designer Sr for a client in Austin TX Job Overview: Develops and refines the user experience. Independently performs complex work assignments and problem resolution across systems, processes, and channels. Guides and facilitates teams in the delivery of user interface solutions. Participates in the identification, evaluation, and recommendation of web technology solutions. All duties pertain to both the designer and producer career paths. Minimum Requirements: Bachelor's degree in Fine Arts related field (or equivalent experience) 6+ years current and relevant design experience 2+ years relevant financial services experience Proficiencies: Interaction, Visual, and some research Platforms: Responsive Web, iOS, and Android Tools: Sketch and Invision Working knowledge of web technology platforms, applications, and standards working knowledge of design concepts Requirements: Photoshop and other industry-standard design tools CSS, XHTML and JavaScript Strong time-management, multi-tasking and prioritization skills Critical thinking and problem-solving skills Excellent written and verbal communication skills Ability to effectively present design options for review, from concept through final production Ability to interact with other team members, both in the team and wider cross-functional capacity (technology, content, marketing, product development) Ability to justify and articulate design decisions Must have: Strong UX / UI Strong Visual design Data visualization experience Strong User Research Leadership skills Design Software experience: i.e. Adobe and Sketch Familiarity with HTML and CSS
Digital Creative Designer Sr.
Digital Creative Designer Sr. Summary: Executes and/or guides creating concepts and design and/or coding of marketing/brand communications and/or graphic user interface needs. Works closely with key partners and manages suppliers to ensure quality output and production. Collaborates with key stakeholders to understand business needs. Qualified candidate must have an online portfolio that displays samples of work they have both designed and developed in HTML/CSS. Minimum Experience: • 6+ yrs experience in marketing, advertising or digital design. • Bachelor's degree from an accredited university or 4 years works experience. Job Duties: • Creates and executes concepts, designs, and/or coding and may guide production of complex and integrated visual/technical solutions. • Applies, and may teach, advanced knowledge of design principles and business objectives. • Presents and communicates design objectives, concepts and executions to partners and stakeholders across the enterprise. Collaborates with key stakeholders to ensure all executions fulfill requirements. • Ensures compliance with design, brand, and legal and/or accessibility standards/requirements, as required. • Create design concepts and/or prototypes for use in usability testing. • Facilitates the development or improvement of design processes, procedures, standards and guidelines. • Serves as a mentor to peers and team members. • Resolve design and technical issues through an understanding of the business and design principles. Clearly articulates the various facets of the issue and facilitates resolution. • Contributes to the alignment of member experiences across projects, programs, products and channels. Knowledge/Skills/Attributes • Fully proficient skills in digital channel technologies (ie. Ability to write code for HTML, CSS3 and some JavaScript). • Fully proficient skills working with the Adobe Creative Suite (especially Photoshop, Illustrator, Dreamweaver) • Fully proficient understanding of marketing/advertising and/or user experience and/or interactive design principles. • Proficient communication skills, both written and verbal. • Experience collaborating on cross-functional initiatives and contributing to business decisions. • Self-motivated and able to work well with a diverse group of people. • Experience meeting tight deadlines. • Experience designing and front-end development for desktop and mobile devices • Proficient with Microsoft Office
Java Developer Sr
Developer / Programmer JAVA – Sr. Job Role: This position is a hands-on, senior application developer for an existing application development team. The ideal candidate should possess demonstrated ability to: - Execute and program on an application development team through all phases of the software development lifecycle - Provide expertise in triaging, diagnosing and resolving complex systems issues - Quickly learn and apply new information and knowledge General knowledge of the securities industry and CGC specific businesses. Working knowledge in one or more highly specialized areas of application development and/or business analysis that is of significant impact to the organization. Advanced knowledge of programming language(s), software development tools and environment(s) and systems analysis and functional design. Thorough knowledge of database concepts, database design, data modeling and system architectures. Expert knowledge of application design principles, practices, system development methodologies and software life cycles. Advanced knowledge of user interface principles and windows design standards. Thorough knowledge of security and disaster recovery requirements for applications development. Thorough knowledge of documentation and training. Technical skills and experience: 6+ years - Java 1.6 - Web technology fundamentals including: Web services (Java Metro), HTTP fundamentals, JavaScript - Hibernate - Spring - Fundamentals of SQL queries - .NET - C# - Preferred: Unix scripting, Infragistics Tool experience: - ClearCase - Visual Studio 2010 - Eclipse - Weblogic 10.3 - tcServer - Oracle 11g Applied experience leveraging agile software development principals & practices is desired including: - Scrum or Kanban or Scrumban - Paired programming - Continuous integration (using tools like Cruisecontrol, Quickbuild, etc.) - Test Driven Development - JUnit Preferences: Demonstrated ability to: • Function and execute in all phases of application software development. • Work independently and provide technical aptitude concerning application design and/or systems analysis. • Apply a broad knowledge of development technologies and determine appropriate options for resolving business issues. • Review recent technical/systems developments and evaluate their usefulness and compatibility with CGC systems. • Create standards and guidelines. • Communicate complex technical concepts, techniques and skills to a variety of technical, managerial and business audiences. • Define project scope and establish objectives for assigned projects. • Provide direction and guidance to others. • Work effectively in a team environment and support others on the team. • Use good judgment in identifying issues and recommending solutions to others. Acquires and effectively demonstrates any additional knowledge and skill requirements as requested. Job Duties: • Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures. • Performs complex systems analysis and/or designs applications requiring advanced techniques using leading-edge technologies. • Provides expert technical expertise and analytical support in the conceptualization, development and implementation of complex interrelated systems and/or programs. Develops system designs to meet user requirements (examples might include program designs, database designs, and window designs). • Gathers user requirements and performs systems analysis (possibly in conjunction with business system analysts). • Develops applications designs often integrating multiple phases or aspects of an overall system design. • Executes application development design reviews. • Follows project approach and/or procedures to solve the most complex applications problems considering system requirements/limitations, operating time, system architecture, and the desired results. • Develops standards and guidelines. • Executes systems tests of new state-of-the-art applications to determine potential internal use. • Collaborates with other applications staff members to resolve complex systems issues. • Prepares/moves application programs from development to production in controlled manner. • Develops documentation and other materials supporting application programs. • Provides feedback in determining scope and participates in recommending priorities for system changes. • On-going evaluation of system functions and design and identifies areas for improvement. • Provides on-call coverage to application programs as needed to support business operations. • Participates in the development and training of team members. • Proactively researches leading-edge technology and application development techniques through continued education and training. • Prepares and distributes status reports and other updates to users and management. • Communicates actively with users on systems status, including system changes, problems, enhancements, and potential impacts. • Constructively contributes in team and department meetings and training opportunities. • Performs other work as required or requested as well as additional assignments.
Developer / Prgm JAVA - Sr (Tax Application)
Developer / Programmer JAVA – Sr. Job Role: This position is a hands-on, senior application developer for an existing application development team. The ideal candidate should possess demonstrated ability to: - Execute and program on an application development team through all phases of the software development lifecycle - Provide expertise in triaging, diagnosing and resolving complex systems issues - Quickly learn and apply new information and knowledge General knowledge of the securities industry and CGC specific businesses. Working knowledge in one or more highly specialized areas of application development and/or business analysis that is of significant impact to the organization. Advanced knowledge of programming language(s), software development tools and environment(s) and systems analysis and functional design. Thorough knowledge of database concepts, database design, data modeling and system architectures. Expert knowledge of application design principles, practices, system development methodologies and software life cycles. Advanced knowledge of user interface principles and windows design standards. Thorough knowledge of security and disaster recovery requirements for applications development. Thorough knowledge of documentation and training. Technical skills and experience: 6+ years - Java 1.6 - Web technology fundamentals including: Web services (Java Metro), HTTP fundamentals, JavaScript - Hibernate - Spring - Fundamentals of SQL queries - .NET - C# - Preferred: Unix scripting, Infragistics Tool experience: - ClearCase - Visual Studio 2010 - Eclipse - Weblogic 10.3 - tcServer - Oracle 11g Applied experience leveraging agile software development principals & practices is desired including: - Scrum or Kanban or Scrumban - Paired programming - Continuous integration (using tools like Cruisecontrol, Quickbuild, etc.) - Test Driven Development - JUnit Preferences: Demonstrated ability to: • Function and execute in all phases of application software development. • Work independently and provide technical aptitude concerning application design and/or systems analysis. • Apply a broad knowledge of development technologies and determine appropriate options for resolving business issues. • Review recent technical/systems developments and evaluate their usefulness and compatibility with CGC systems. • Create standards and guidelines. • Communicate complex technical concepts, techniques and skills to a variety of technical, managerial and business audiences. • Define project scope and establish objectives for assigned projects. • Provide direction and guidance to others. • Work effectively in a team environment and support others on the team. • Use good judgment in identifying issues and recommending solutions to others. Acquires and effectively demonstrates any additional knowledge and skill requirements as requested. Job Duties: • Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures. • Performs complex systems analysis and/or designs applications requiring advanced techniques using leading-edge technologies. • Provides expert technical expertise and analytical support in the conceptualization, development and implementation of complex interrelated systems and/or programs. Develops system designs to meet user requirements (examples might include program designs, database designs, and window designs). • Gathers user requirements and performs systems analysis (possibly in conjunction with business system analysts). • Develops applications designs often integrating multiple phases or aspects of an overall system design. • Executes application development design reviews. • Follows project approach and/or procedures to solve the most complex applications problems considering system requirements/limitations, operating time, system architecture, and the desired results. • Develops standards and guidelines. • Executes systems tests of new state-of-the-art applications to determine potential internal use. • Collaborates with other applications staff members to resolve complex systems issues. • Prepares/moves application programs from development to production in controlled manner. • Develops documentation and other materials supporting application programs. • Provides feedback in determining scope and participates in recommending priorities for system changes. • On-going evaluation of system functions and design and identifies areas for improvement. • Provides on-call coverage to application programs as needed to support business operations. • Participates in the development and training of team members. • Proactively researches leading-edge technology and application development techniques through continued education and training. • Prepares and distributes status reports and other updates to users and management. • Communicates actively with users on systems status, including system changes, problems, enhancements, and potential impacts. • Constructively contributes in team and department meetings and training opportunities. • Performs other work as required or requested as well as additional assignments.
Technical Writer
Technical Writer Technical Requirements: • Proven ability to write and edit technical documents • Three years experience writing, preparing, compiling and maintaining complex documentation such as Process Trees, Flow Charts, System Specifications, Feasibility Studies, and Functional Requirements descriptions Task #1: Technical Writer Documentation • The purpose of this task is to document processes, procedures, policies, and meeting minutes, newsletters, intra/internet content. This task includes but is not limited to: • Identification, analysis and research information such as work processes and business requirements. • Written, revised and maintained procedures resulting from new process-related project outputs and process revisions. • Completed tested and validated content of procedures. • Documented new or changed policies, processes or procedures. Coordinate, document and communicate the implementation of the new or revised procedures.
Technical Writer
Technical Writer Technical Requirements: • Proven ability to write and edit technical documents • Three years experience writing, preparing, compiling and maintaining complex documentation such as Process Trees, Flow Charts, System Specifications, Feasibility Studies, and Functional Requirements descriptions Task #1: Technical Writer Documentation • The purpose of this task is to document processes, procedures, policies, and meeting minutes, newsletters, intra/internet content. This task includes but is not limited to: • Identification, analysis and research information such as work processes and business requirements. • Written, revised and maintained procedures resulting from new process-related project outputs and process revisions. • Completed tested and validated content of procedures. • Documented new or changed policies, processes or procedures. Coordinate, document and communicate the implementation of the new or revised procedures.
ETL Developer SR
ETL Developer/Data Engineer Senior Senior Level- Minimum 6 years experience Role: An Data Engineer / ETL senior developer is responsible for developing data flow architectures (designed by an Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter, Kafka, Nifi, Spark, or others. The person must be able to: • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. • Identifies ideas to improve system performance and impact availability. • Resolves complex technical design issues. • Configure and customize the chosen ETL tool for client installations. • Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). • Deploy and customize Standard Architecture components. • Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. • Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Core Data Experience – Must show competency in core data & analytics concepts • Advanced ETL experience using Data Stage • Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments • Strong understanding of Data warehousing design concepts/skills • Data modeling for data warehouse 3NF & datamarts - star • High level of competency with SQL, including advanced concepts • Strong SQL skills including complex query building and query performance tuning • Batch Data Movement – ETL (Datastage experience is preferred, but mandatory they have deep knowledge of the concepts) • UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience • Traditional Relational Databases – Prefer DB2/UDB • Data analysis skills - ability to dig in and understand complex models and business processes • Strong UNIX shell scripting skills • Proven experience in working directly with business customers • Proven problem-solving / problem resolution abilities. • Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics Data Engineering Experience • Distributed data & compute (partitioning, indexes, access patterns) • Hadoop / Big Data Ecosystem (HDFS/S3, Hive, Spark) • NoSQL Platforms & Concepts (Doc Store – Couchbase, Wide Column Store – Cassandra, Graph – Datastax Enterprise Graph) • Event-based application patterns & streaming data • Kafka • Kafka producers & consumers • Nifi • Java Enterprise Application Development • API Development • Python • Experience in Data Science, Machine Learning, and advanced modeling activities
Information Security Advisor/Analyst
Information Security Advisor/Analyst Job Role: Role provides information security support and advisory services to internal and external customers. Minimum Requirements: • Bachelor’s degree (or equivalent work experience). 4+ years relevant work experience • Advanced knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. • Effective communicator with all levels of management to include executive management, briefing preparation experience, analytical. Preferred Requirements: • CISSP, Security+ or other Information security certification Job Duties: 1. Processes requests to design, modify and grant security accesses, and other security requests. 2. Performs role-based access support, troubleshooting end-to-end user errors and issues, and performs end-to-end support on a variety of information security systems software. 3. Administers and maintains user access controls, processes, and procedures to prevent unauthorized access, modification, disclosure or misuse of resources. Performs research, analysis and troubleshooting to identify, resolve, and explain complex security issues. 4. Schedules and conducts self assessments of business applications to ensure compliance with published policies and standards. Collects, compiles, and generates information security reports on system and network accesses. Reports and prepares briefing packages for presentation to customers and management. 5. Identifies and analyzes business practice violations of information security policy and standards. 6. Participates in multiple projects as a team resource. May provide audit support. 7. Documents procedures, executes and improves operational processes. 8. Advises, guides, and assists managers, users and system and network administrators. Provides technical security advice on a wide variety of information security issues, concerns, and problems. 9. Provides general advice and assistance in the interpretation of information security policy and standards. 10. Performs physical site assessments of business partners and performs release of information to third party business partners. 11. Participates in multiple projects as a team resource.
Technical Writer
Technical Writer Technical Requirements: • Proven ability to write and edit technical documents • Three years experience writing, preparing, compiling and maintaining complex documentation such as Process Trees, Flow Charts, System Specifications, Feasibility Studies, and Functional Requirements descriptions Task #1: Technical Writer Documentation • The purpose of this task is to document processes, procedures, policies, and meeting minutes, newsletters, intra/internet content. This task includes but is not limited to: • Identification, analysis and research information such as work processes and business requirements. • Written, revised and maintained procedures resulting from new process-related project outputs and process revisions. • Completed tested and validated content of procedures. • Documented new or changed policies, processes or procedures. Coordinate, document and communicate the implementation of the new or revised procedures.
Process Engineer Sr.
Process Engineer Sr. Job Role: A strategic partner in identifying potential process engineering opportunities. Leads and facilitates cross-functional teams, in the application of process engineering principles to design and/or optimize business processes and their overall performance. Manages multiple initiatives of significant scope and complexity. Independently, under minimal supervision, performs complex work assignments and problem resolution across systems, processes or channels; may also conduct change management efforts of moderate to high complexity impacting one or multiple CoSA's cross-functional processes. Provides guidance to team members in the development and delivery of their work products critical to goal achievement and team success. Provides insight to management on issues. Minimum Experience: Bachelor’s degree in a related discipline or equivalent work experience (1); 6+ years’ process improvement and/or relevant business experience; Advanced knowledge and demonstrated use of statistics, Advanced knowledge and demonstrated use of LEAN Six Sigma, data analysis, and industry tools (SIPOC, VOC, Process Mapping, Process Requirements); Advanced knowledge and demonstrated use of process engineering methodologies; and Black Belt certification or equivalent. Preferred Experience: Masters degree in an engineering or similar discipline, or equivalent work experience; 8+ years relevant business support and/or general analysis experience; Demonstrated leadership experience; Expert knowledge and demonstrated use of statistics and/or finance, marketing, and economic principles; Expert knowledge and demonstrated use of LEAN Six Sigma, data analysis, and industry tools (SIPOC, VOC, Process Mapping, DOE); Expert knowledge and demonstrated use of process engineering methodologies and/or Business Process Management (BPM) and process management principles; Knowledge of Design for Six Sigma (DFSS) or equivalent methodology; and Master Black Belt certification or equivalent. Job Duties: • Acquires and applies advanced knowledge of the business and process engineering discipline. • Assembles key participants, leads, guides and facilitates cross-functional, collaborative teams in business improvement and development initiatives using PP&E standards and guidelines to optimize the overall efficiency and effectiveness of the process. • Identifies, validates and communicates business efforts. Utilizes knowledge of customers, products, processes and PP&E expertise to analyze business problem(s) and determine the best methodology to resolve defect or issue. Synthesizes analyses, identifies root causes and develops and recommends key work products. • Drives improvement efforts based on analysis. Analyzes processes to identify areas of improvement and provide appropriate analytics to facilitate business effort prioritization. Conducts complex statistical analysis. • Serves as a resource to less experienced team members on escalated issues of an unusual nature. Resolves issues and navigates obstacles to deliver work product. • Identifies opportunities and potential process engineer solutions. Shapes vision, mobilizes commitment and leads team to change process, systems and structures to achieve vision. Provides insight to management on issues. Identifies the information entities share across the business, and the relationships between those entities. • Competencies: Business Acumen, Collaboration (Team Building), Communication, Demonstrate Adaptability (Agility), Drive for Results and Innovation.
Data/Business Solutions Analyst - Entry
Data/Business Solutions Analyst - Entry Job Summary: Participates in gathering business requirements, and in supporting and delivering business solutions. Assists with data analysis, extraction and delivery. Supports the execution of information and data governance. Performs routine work assignments under direct supervision and seeks guidance from team members to resolve or escalate issues. Minimum Requirements: Bachelors degree or 6 years experience in an analytical or technical support function. 0 to 2 years experience in an analytical or technical support function or general data analysis/extraction experience. Basic knowledge of Microsoft Office products. Basic knowledge of identifying and documenting business processes. Basic knowledge of business functional area and processes. Possesses agility for learning technical and business concepts. Successful completion of an analyst assessment may be required. Preferred Requirements: 2+ years general data analysis and/or extraction experience. Basic knowledge of data reporting/analysis tools and techniques (such as business objects, crystal, monarch, etc.). Basic knowledge of relational databases (such as OLTP/OLAP, DB2 Oracle, SQL Server and/or MySQL). Basic knowledge of data extraction techniques and applications. Working knowledge of business functional area and processes. Understands the application of data information to support business functions. Developing knowledge of industry best practices. Basic knowledge of mainframe, EZtrieve, Monarch, JCL, VBA experience. Job Duties: • Participates in gathering basic business requirements that includes defining the business problem, identifying data requirements and isolating data elements. • Maintains and may assist in the development of basic business solutions, which may include data, reporting, business intelligence or analytics. • Performs basic data manipulation using basic data extraction and analytical tools and techniques. • Develops basic business knowledge of the functional area and processes. • Assists with the implementation of technical data solutions standards. • May support data governance, integrity, quality and audit functions.
Full Stack Developer - Mid
Full Stack Developer - Mid Purpose of Job: Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our workforce and over 90% of member interactions. PRIMARY RESPONSIBILITIES You will lead all phases of front end development providing innovative solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and code applications, and customize commercial software packages. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • AND, 2+ years of software development experience utilizing one or more of these full-stack development languages (Java J2EE, JavaScript, React, Angular, CSS3, or HTML5) with experience in Java J2EE PREFERRED • At least 2 years experience in JavaScript, JavaScript Frameworks such as React or Angular, CSS3, and HTML5 • At least 2 years experience in Java J2EE and Web Services (Restful and SOAP) • Proficient understanding of code versioning tools, such as GIT • Understanding of cross-browser compatibility issues • Experience working in an Agile development environment • Experience developing responsive applications • Experience with one or more of the following technologies: Wicket, XML and JSON
Agile Development Methodology Coach Lead
Agile Development Methodology Coach Job Overview: Leading the transformation to a full SAFe Implementation. Will require planning, execution of changes, and training and coaching along the way. This is a contract to hire position. Minimum Requirements: • Bachelor's degree in a technical or management discipline with five to ten (5 -10) years of Agile experience as an agile team member, scrum master, product owner or Agile coach. Required: • SPC • the ability to teach SAFe 4.6. • Agile Central • JIRA • Rational Team Concert (RTC) Daily tasks: Responsible for carrying the message of the Agile Center of Excellence for our transformation. As a large scale solution with 19 Agile Trains and growing to 23 by 2019, consistency across our organization will be key. The ability to communicate to a developer up to an executive and knowing what level of influence is needed will be instrumental. We will also lay out a strategy for training, support for PI Planning, assist in change management, identify and recommend new and improved processes and practices while assisting with our adoption. For the Solution Layer Coach : Ability to communicate with executives, business partners and IT. This is pretty critical for where we are at in our transformation. I will add a fourth as a bonus…if the candidate has experience in training Agile Central or JIRA, that would be amazing! 5-10 Years of Agile coaching in a Scaled Agile environment (prefer ability and experience in a Large Solution environment) Have Scaled Agile INC’s (SPC) certification to be able to train classes and workshops For Program and Team Level Coaches: 5-10 Years of Agile coaching in a Scaled Agile environment (prefer ability and experience in a Large Solution environment) Have Scaled Agile INC’s (SPC) certification to be able to train classes and workshops Ability to communicate with executives, business partners and IT. This is pretty critical for where we are at in our transformation. I will add a fourth as a bonus…if the candidate has experience in training Agile Central or JIRA, that would be amazing!
IT ANALYST/ServiceNow Developer
IT ANALYST/ServiceNow Developer Required skills: Process-oriented; able to clearly articulate and depict processes – 5 years ITIL (v3 or v4) Foundations certified; would prefer higher levels of ITIL certifications – 2-5 yrs Cross-team collaboration – 2-5 years ServiceNow (prefer “London” version) RTC or Jira Flow tools Daily tasks: a. Provide governance over ITIL processes, specifically around Incident Management, Knowledge Management and Request Management processes b. Create process documents for IT Service Management disciplines c. Clearly articulate ITIL processes to customers d. Partner with IT Help Desk and domain teams to ensure proper Incident Management processes are followed e. Collaborate across teams to communicate and ensure adherence to processes f. Create test cases for, and provide validation to, changes implemented on ServiceNow platform g. Create training materials on process changes h. Provide analytics on adherence to KPIs i. Collaborate with internal team to create strategy to enhance governance of ITIL process j. Create Knowledge Management templates and ensure adherence across domain teams
Java Developer Mid
Developer / Programmer JAVA – Mid Level Job Role: This position is a hands-on, application developer who will be joining an existing application development team. The ideal candidate should possess demonstrated ability to: - Execute and program on an application development team through all phases of the software development lifecycle - Provide expertise in triaging, diagnosing and resolving complex systems issues - Quickly learn and apply new information and knowledge General knowledge of the securities industry and CGC specific businesses. Working knowledge in one or more highly specialized areas of application development and/or business analysis that is of significant impact to the organization. Working experience and knowledge of programming language(s), software development tools and environment(s) and systems analysis and functional design. Knowledge and working experience of database concepts, database design, data modeling and system architectures. Knowledge and working experience with application design principles, practices, system development methodologies and software life cycles. Knowledge of user interface principles and windows design standards. Knowledge of security and disaster recovery requirements for applications development. Thorough knowledge of documentation and training. Technical skills and experience: 4+ years - Java 1.6 - Web technology fundamentals including: Web services (Java Metro), HTTP fundamentals, JavaScript - Hibernate - Spring - Fundamentals of SQL queries - .NET - C# - Preferred: Unix scripting, Infragistics Tool experience: - ClearCase - Visual Studio 2010 - Eclipse - Weblogic 10.3 - tcServer - Oracle 11g Applied experience leveraging agile software development principals & practices is desired including: - Scrum or Kanban or Scrumban - Paired programming - Continuous integration (using tools like Cruisecontrol, Quickbuild, etc.) - Test Driven Development - JUnit Required: • Proficient in Java • Understands concepts of REST and SOAP services • Some experience creating and troubleshooting REST and SOAP services (Internal and external) • Some ETL experience or understanding • Familiar with legacy web infrastructure (Websphere, Wicket, PS) • Familiar with Batch Infrastructure (Java SE Batch & Websphere batch, Control-M) • Proficient in troubleshooting tools, i.e. Splunk • Agile • Someone who communicates well and knows when to reach out for help Preferred: • Experience and/or understanding of Talon Infrastructure (Gradle, Docker, Kubernetes, OpenShift, Kibana, Gitlab) • Salesforce and Datastage • Any level of new web experience • Hadoop experience
JAVA Developer Sr.
Developer / Programmer JAVA – Sr. Job Role: This position is a hands-on, senior application developer for an existing application development team. The ideal candidate should possess demonstrated ability to: - Execute and program on an application development team through all phases of the software development lifecycle - Provide expertise in triaging, diagnosing and resolving complex systems issues - Quickly learn and apply new information and knowledge General knowledge of the securities industry and CGC specific businesses. Working knowledge in one or more highly specialized areas of application development and/or business analysis that is of significant impact to the organization. Advanced knowledge of programming language(s), software development tools and environment(s) and systems analysis and functional design. Thorough knowledge of database concepts, database design, data modeling and system architectures. Expert knowledge of application design principles, practices, system development methodologies and software life cycles. Advanced knowledge of user interface principles and windows design standards. Thorough knowledge of security and disaster recovery requirements for applications development. Thorough knowledge of documentation and training. Technical skills and experience: 6+ years - Java 1.6 - Web technology fundamentals including: Web services (Java Metro), HTTP fundamentals, JavaScript - Hibernate - Spring - Fundamentals of SQL queries - .NET - C# - Preferred: Unix scripting, Infragistics Tool experience: - ClearCase - Visual Studio 2010 - Eclipse - Weblogic 10.3 - tcServer - Oracle 11g Applied experience leveraging agile software development principals & practices is desired including: - Scrum or Kanban or Scrumban - Paired programming - Continuous integration (using tools like Cruisecontrol, Quickbuild, etc.) - Test Driven Development - JUnit Preferences: Demonstrated ability to: • Function and execute in all phases of application software development. • Work independently and provide technical aptitude concerning application design and/or systems analysis. • Apply a broad knowledge of development technologies and determine appropriate options for resolving business issues. • Review recent technical/systems developments and evaluate their usefulness and compatibility with CGC systems. • Create standards and guidelines. • Communicate complex technical concepts, techniques and skills to a variety of technical, managerial and business audiences. • Define project scope and establish objectives for assigned projects. • Provide direction and guidance to others. • Work effectively in a team environment and support others on the team. • Use good judgment in identifying issues and recommending solutions to others. Acquires and effectively demonstrates any additional knowledge and skill requirements as requested. Job Duties: • Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures. • Performs complex systems analysis and/or designs applications requiring advanced techniques using leading-edge technologies. • Provides expert technical expertise and analytical support in the conceptualization, development and implementation of complex interrelated systems and/or programs. Develops system designs to meet user requirements (examples might include program designs, database designs, and window designs). • Gathers user requirements and performs systems analysis (possibly in conjunction with business system analysts). • Develops applications designs often integrating multiple phases or aspects of an overall system design. • Executes application development design reviews. • Follows project approach and/or procedures to solve the most complex applications problems considering system requirements/limitations, operating time, system architecture, and the desired results. • Develops standards and guidelines. • Executes systems tests of new state-of-the-art applications to determine potential internal use. • Collaborates with other applications staff members to resolve complex systems issues. • Prepares/moves application programs from development to production in controlled manner. • Develops documentation and other materials supporting application programs. • Provides feedback in determining scope and participates in recommending priorities for system changes. • On-going evaluation of system functions and design and identifies areas for improvement. • Provides on-call coverage to application programs as needed to support business operations. • Participates in the development and training of team members. • Proactively researches leading-edge technology and application development techniques through continued education and training. • Prepares and distributes status reports and other updates to users and management. • Communicates actively with users on systems status, including system changes, problems, enhancements, and potential impacts. • Constructively contributes in team and department meetings and training opportunities. • Performs other work as required or requested as well as additional assignments.
Instructional Designer
Instructional Designer Technical Requirements: Skill requirements adapted from the more mature cognitive and affective behaviors noted in Bloom’s Taxonomy. • Critical thinking and problem solving skills • Skills in extracting and assimilating chunks of information working them into a logical framework • Applying principles of behavioral sciences • Systematically searching for related information Personal aptitudes: • Thinking in both abstract and concrete • must also attend to details • task-oriented but able to work with others • tolerance for ambiguity Preferred Education: Master's degree in instructional technology, psychology, education, behavioral science or closely related field from an accredited college or university or related experience. Tasks: The following itemized tasks are to be provided by Supplier in the performance of Services described under this JOB DESCRIPTION. High Level Course Design Information included in the HLCD: • Business Purpose • Target Population • Course Objectives • Course Map • Task Analysis Plan • Assessment Plan Develop and Document Appropriate Delivery Method. This task includes the identification and documentation of the delivery method of the identified training solution. The delivery method will describe in detail the mechanism(s) to be used for the delivery of the solution. Blended methodologies to be used shall be explicitly detailed. Develop Course Detailed Design. This task shall include: • Lesson Objectives • Instructional Strategy • Delivery Media • Assessment Develop Course Materials. Weekly Status Reporting. Information in the weekly status report will include: • Planned and Unplanned Tasks started and completed • Planned and Unplanned Tasks started and not completed • % Complete for each work product • Issues • Risks
ServiceNow Developer
ServiceNow Developer – Mid Level Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Job Requirements PRIMARY RESPONSIBILITIES • Independently installs, customizes and integrates commercial software packages. • Facilitates root cause analysis of system issues. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. • Learns to create system documentation/play books and attends requirements, design and code reviews. • Receives work packages from manager and/or delegates. • Identifies ideas to improve system performance and impact availability. • Resolves complex technical design issues. • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. • May serve as the subject matter expert on development techniques. • Partners with experienced team members to develop accurate work estimates on work packages. • May serve as a mentor on procedural matters to less experienced internal and third party team members. • May assist experienced team members with the delegation of work packages. MINIMUM REQUIREMENTS • A Bachelor's degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • 4 or more years of software development experience demonstrating depth of technical understanding within ITIL Processes, Configuration Management, or Software Development PREFERRED • 3+ years ServiceNow experience administering the platform, monitoring performance, deploying applications, building out catalog items/workflows, and configuring integrations • 3+ years experience writing and debugging JavaScript, Angular, HTML, and CSS • 2+ years experience with REST API development • ServiceNow Certification • Working knowledge how configuration management factors into the ITIL framework • Previous working experience with ServiceNow CMDB • Knowledge of data modeling techniques • Knowledge of relational database concepts • Experience with ServiceNow Discovery • Experience with IT Asset Management and ServiceNow Software Asset Management module
IT Project Manager Sr
Project / Program Manager – Senior Technical Requirements: • Bachelor's degree • At least two years project management experience • Familiarity with Agile Methodology • Experience facilitating • Proven ability to handle / resolve conflict • Able to handle multiple assignments simultaneously • Ability to manage frequent change • Project administration • Excellent communication skills (verbal and written) • MS Office experienced user • Well versed in Microsoft Project • Experience building project schedules • Experience with a project management scheduling software • Quick learner Preferred skills / background: • Familiarity with Artemis • Project Management Professional Designation • Experience with industry software development methodologies • Agile Project Management training • Domain expertise in property and casualty insurance, banking, investments, financial planning, or life insurance / annuities • Ability to identify and facilitate quick resolution of issues • Experience forecasting project spend and schedule based on earned value • Experience reporting project status to stakeholders • Domain expertise in property and casualty insurance, banking, investments, financial planning, or life insurance / annuities • Ability to identify and facilitate quick resolution of issues • Experience forecasting project spend and schedule based on earned value • Experience reporting project status to stakeholders • Ability to identify and facilitate quick resolution of issues • Experience leading large efforts or teams • Formal leadership training • Process improvement experience Tasks: • Prepare and maintain project schedules • Provide direct support to project managers on project deliverables • Compile project data and produce project reports • Provide expertise on technical tools and project templates • Provide guidance and support to project managers on deliverables, transitioning through the project phases and overall health of the project • Provide expertise and support on technical tools, project templates and project status for team members • Provide subject matter expertise on project management systems • Manage project risks and issues • Communicate project costs, quality, schedule, issues and decisions to stakeholders in a timely manner • Develop work plan and schedule • Manage project scope and budget • Provide project team leadership • Provide mentoring to team on processes, strategies and project skills • Provide Guidance and set Enterprise direction • Program Manager - 4 or more years experience handling multiple cross-functional enterprise-level projects simultaneously.
Control Tester
Control Tester • Mercury LoadRunner Experience • Proven Automation project experience • Proven Performance Testing experience • Experience with Unix and J2EE application servers • Ability to work quickly in a team environment Additional Preferred Experience: Resource with technical systems aptitude or business background working with one or more of the following: • Property and casualty insurance (e.g., auto insurance, homeowners insurance); • Banking (e.g., credit cards, loans, checking and savings); • Investments (e.g., mutual funds, brokerage); • Life insurance and annuities; • Servers, networks, and databases; or • Customer Relationship Management portals. Expected Tasks: The following itemized tasks are to be provided by Supplier in the performance of Services described under this JOB DESCRIPTION. Developed Test Cases and Conditions. This task will include, but will not be limited to the following: • Documented conditions. • Documented test cases. • Documented expected results. • Prepared Test Data This task will include, but may not be limited to the following: • Identification of data needed for system testing based on test cases • Manipulation of data to meet needs of test cases • Prepared data mapped to test cases • Executed Test Cases and Documented Results. This task will include, but will not be limited to the following: • Execution of test cases for integration testing and system testing • Execution results with differences noted • Defects discovered during test execution logged into appropriate tool(s) as prescribed. • Defect resolution logged as appropriate • Documented defects in identified change management tool • Documented Pass/Fail results in specified tool Additional Performance Tester Tasks: Test Plan Tasks. This task contains the artifacts and information required to populate USAA’s Test Planning documents. Included in this task: • Automated Scripts • Data Documentation • Updated performance testing plan • Walk-through of business flows, service level objectives. • Test Execution Tasks: • Automated test scripts in LoadRunner. • Updated Test Case reports from Mercury Test Director. • Signoff of Performance Test Entry criteria. • Analysis Tasks: • Updated Defect reports and written status reports on defects related to performance test phase. • Updated tuning recommendations via testing results documentation Test Exit Tasks: • Exit meetings conducted and test exit criteria completion noted. • Formal Exit documentation prepared with each test.
Technical Writer
Technical Writer Technical Requirements: • Proven ability to write and edit technical documents • Three years experience writing, preparing, compiling and maintaining complex documentation such as Process Trees, Flow Charts, System Specifications, Feasibility Studies, and Functional Requirements descriptions Task #1: Technical Writer Documentation • The purpose of this task is to document processes, procedures, policies, and meeting minutes, newsletters, intra/internet content. This task includes but is not limited to: • Identification, analysis and research information such as work processes and business requirements. • Written, revised and maintained procedures resulting from new process-related project outputs and process revisions. • Completed tested and validated content of procedures. • Documented new or changed policies, processes or procedures. Coordinate, document and communicate the implementation of the new or revised procedures.
Front End Software Engineer SR
Front End Software Engineer SR Purpose of Job Front End Engineers create and maintain the front-end portion of our business software applications. Done well, many may never realize or appreciate how critical these systems are or how we've made them simpler, faster, and safer. Yet, they help make our members' lives better. It's a great challenge and responsibility. As a Front-end Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions. Your responsibilities will require you to be an expert in front development best practices and frameworks creating beautiful experiences for our internal and member facing systems. You will be required to be an expert in understanding user requirements and tailoring user experiences accordingly. You will engage with business clients, UI designers, developers and architects to create high performing and easy to use systems via the web as well as mobile-based applications. You will create and implement design principles that ensures that our content renders well across multiple devices. You will use and promote the use of front-end and mobile testing tools to ensure quality. As a Front-end Engineer, it will be your responsibility to maintain code integrity and quality as well as ensure application architecture is designed for performance and resiliency. PRIMARY RESPONSIBILITIES • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements, design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience with at least 2 years in CSS3 and HTML5, JavaScript and JavaScript libraries/tools such as JSON, AJAX, React, AngularJS, JQuery, and experience with CSS libraries/tools such as Bootstrap. PREFERRED • 3+ years of experience with a JavaScript framework like, React, Redux, Angular, or Backbone. • 2+ years of experience working with Agile methodology • Proficiency in translating front-end mockups and wireframes into functioning applications • 2+ years’ experience in designing/coding for high availability and performance. • 2+ years of experience with rapid prototyping / simulations / iterative design • Demonstrated experience supporting accessibility requirements from ADA (Section 508 subset of a11y). • 6+ years of experience on closures/Prototypes/JS.this and variable scope • Understanding of HTTP interaction with browsers (request types, request headers, synchronous/asynchronous requests). • Understanding of page rendering orchestration within a browser • Proficiency at using browser development tools within each major browser • Delivering software using a container based infrastructure • 2+ years of experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in Selenium frameworks DESIRED CHARACTERISTICS Front End Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented
Full Stack Developer Sr.
We are seeking Full Stack Developers for a large financial services company in Plano Texas For immediate consideration, email resume to: RECRUITING@MILLGROUPUSA.COM Purpose of Job: Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our workforce and over 90% of member interactions. Job Requirements: • Spring Framework / Spring Boot (2+ years) • API testing tools - ReadyAPI, Postman, ARC (any exp) • Front-end development preferred – Javascript, React, Angular (optional, any exp) • Already familiar with Jira for Story/Tasks (2 years) • Couchbase Development (2 years) • Kafka Development “preferred” • Java Development (4-5 years) • Docker (any) • Adept at Gitlab branch methods, mainly merges, pipelines and Git-bash terminal commands (2 years)
Full Stack Developer Sr.
We are seeking Full Stack Developers for a large financial services company in Plano Texas For immediate consideration, email resume to: RECRUITING@MILLGROUPUSA.COM Purpose of Job: Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our workforce and over 90% of member interactions. Job Requirements: • Already familiar with Jira for Story/Tasks (2 years) • Couchbase Development (2 years) • Kafka Development (2-3years) • Java Development (4-5 years) • Docker (any) • Adept at Gitlab branch methods, mainly merges, pipelines and Git-bash terminal commands (2 years)
Software Developer & Integ Mid
Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development life cycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 4+ years of work experience in the Information Technology • 4+ years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s)-i.e., Business Intelligence, Mobile, Web, Java etc. • Independently installs, customizes and integrates commercial software packages. Facilitates root cause analysis of system issues. Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. May serve as the subject matter expert on development techniques. • Partners with experienced team members to develop accurate work estimates on work packages. • May serve as a mentor on procedural matters to less experienced internal and third party team members. May assist experienced team members with the delegation of work packages. Preferred: • 2+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.
Process Engineer Lead
Job Description: Leads, motivates and facilitates cross-functional teams in the development and implementation of key strategic initiatives, using process engineering principles to design and/or optimize business processes and their overall performance. Minimum Requirements: • Bachelor’s degree in a related discipline or equivalent work experience; • 8+ years’ process improvement and/or relevant business experience; • Demonstrated leadership experience; Expert knowledge and demonstrated use of statistics and/or finance, marketing and economic principles; • Expert knowledge and demonstrated use of LEAN Six Sigma, data analysis, and industry tools (SIPOC, VOC, Process Mapping, DOE); • Expert knowledge and demonstrated use of process engineering methodologies and/or Business Process Management (BPM) and Process management principles; • Knowledge of Design for Six Sigma (DFSS) or equivalent methodology; and Master Black Belt certification or equivalent. Preferred Requirements: Masters degree in an engineering or similar discipline, or equivalent work experience; and 12+ years relevant business support and/or general analysis experience Job Duties: • Applies expert knowledge of the business and process engineering discipline. • Identifies, validates and communicates business solutions. Defines the set of processes that transcend functional and organizational boundaries; identifies and describes the actors that interact with the business; and describes which people, resources and controls are involved in the processes. Utilizes knowledge of customers, products, processes and PP&E expertise to analyze business problem(s) and determine the best methodology to resolve defect or issue. Directs analyses, root cause identification, and development and recommendation of key work products. • Leads and facilitates cross-functional, collaborative teams in strategic business improvement and development initiatives using PP&E standards and guidelines to optimize the overall efficiency and effectiveness of the process. • Identifies, validates and communicates business solutions. Utilizes knowledge of customers, products, processes and PP&E expertise to analyze business problem(s) and determine the best methodology to resolve defect or issue. • Drives improvement efforts based on analysis. Analyzes processes to identify areas of improvement and provide appropriate analytics to facilitate business effort prioritization. Conducts complex statistical analysis. • Anticipates opportunities and potential process engineer solutions and leads cross-functional teams through the problem resolution process. Shapes vision, mobilizes commitment and leads team to change processes, systems and structures to achieve vision. Provides insight to senior management on issues. • Serves as a primary resource to less experienced team members on escalated issues of a unique nature. Guides, mentors and coaches Process Engineers in the development and delivery of their work products critical to goal achievement and team success. Monitors the work of less experienced peers and team members and provides input on performance appraisals. • Identifies the information entities share across the business, and the relationships between those entities. • Competencies: Business Acumen, Collaboration (Team Building), Communication, Demonstrate Adaptability (Agility), Drive for Results and Innovation.
Computer Systems Engineer Mid and SR
Computer Systems Engineer Mid and SR Job Role: Plans installs, integrates and validates moderately complex systems software and hardware solutions following with guidance from others. Acquires and applies maturing knowledge of the business, its products, and processes. Participates in the development and implementation of team initiatives as a team resource. Resolves issues and identifies appropriate issues for escalation. Performs moderately complex work assignments and problem resolution. Applies learned skills to perform problem resolution across integrated platforms, systems, processes, or channels. Job Overview: 1. Apply technical skills to solve moderately complex problems infrastructure and application performance and availability problems. 2. Expand troubleshooting skills in one domain. 3. Works with experienced team members to conduct root cause analysis of system issues. 4. Uses team tools and processes to achieve team goals under guidance from experienced team members. 5. Perform system monitoring, diagnostic to identify root cause analysis and determine corrective actions. 6. May modify system tools and implement software configuration to run multiple applications. 7. Participate on projects to gain an understanding of a project lifecycle and contributes to the project by conducting research on requested tasks. Minimum Experience: 2+ years Mid Level 4+ years SR level Bachelor’s degree or equivalent work experience, relevant business support and/or general information technology support experience, Basic knowledge of systems administration and/or systems programming skills, Basic knowledge of Websphere, Unix, Windows Server, Desktop OS internals or Mainframe domains. Preferred Requirements: Apple Certified Unix Scripting Absolute Manage Certified Familiar with distribution processes Packaging experience Windows server experience iRapp Server Experience
Sr Development Product Owner
Sr Development Product Owner The successful Lead Development Product Owner will be have experience with database development, BI expertise and product management using agile SAFe framework. Duties include leading matrixed teams to develop and implement variety of analytical data solutions to drive technology and data transformation in Enterprise Complaints organization. The person will also be responsible to establish governance process related to data and reporting management to deliver compliance needs. Flexible locations in San Antonio or Plano office. Represents business stakeholders to elicit, understand, analyze, document, refine and communicate business needs, so that business and/or technical delivery teams can build effective solutions. This requires a detailed understanding of customer needs, as well as business vision and strategy, to prioritize investment, business value and delivery. Must be able to collaboratively work within multiple evolving development methodologies including iterative Agile and sequential Waterfall programs and projects, and variations thereof. Serves as the business requirements expert, engaging and managing the work of subject matter specialists from the business. Serves as the day to day decision maker and provides continual business guidance for the execution team. This position is responsible for prioritizing the execution team`s work so that it aligns with the sponsor's/business executive's strategies. Leads, manages or orchestrates activities for completion and proper documentation of business requirements and validating metrics as appropriate for methodology and Enterprise controls. Works with the business and IT delivery teams to identify and mitigate risks to include business operational risks. Escalates issues and develops and recommends appropriate solutions. MINIMUM REQUIREMENTS •Bachelor's degree required OR 4 additional years of related experience beyond the minimum Experience required. •8 or more years of experience in business and/or project delivery. •Expert knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall). •Expert in Microsoft Office products and applicable databases. •Expert knowledge of Change Management practices. •Expert knowledge and demonstrated use of Process Engineering methodologies PREFERRED •Database development, reporting management or Machine Learning data product experience •Advanced knowledge of Scaled Agile Framework, and product & solution management •Extensive leadership experience, leading and influencing other product owners & leaders •Ability to make decisions and represent the priorities of key stakeholders, including value of technical enablers •Extensive project or process management experience •Thought leadership – understanding strategy/vision to execution, and delivering business value •Extensive knowledge in Scrum and Kanban, and understanding of key performance indicators of a Scrum team •Experience performing business analysis to identify new development opportunities •Bachelor’s Degree •Master’s Degree and/or industry Certification/Designation The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Java Developer Mid & SR
Java Developer Mid & SR Job Role: This position is a hands-on, senior application developer for an existing application development team. The ideal candidate should possess demonstrated ability to: - Execute and program on an application development team through all phases of the software development lifecycle - Provide expertise in triaging, diagnosing and resolving complex systems issues - Quickly learn and apply new information and knowledge General knowledge of the securities industry and CGC specific businesses. Working knowledge in one or more highly specialized areas of application development and/or business analysis that is of significant impact to the organization. Advanced knowledge of programming language(s), software development tools and environment(s) and systems analysis and functional design. Thorough knowledge of database concepts, database design, data modeling and system architectures. Expert knowledge of application design principles, practices, system development methodologies and software life cycles. Advanced knowledge of user interface principles and windows design standards. Thorough knowledge of security and disaster recovery requirements for applications development. Thorough knowledge of documentation and training. Technical skills and experience: 4/6+ years - Java 1.6 - Web technology fundamentals including: Web services (Java Metro), HTTP fundamentals, JavaScript - Hibernate - Spring - Fundamentals of SQL queries - .NET - C# - Preferred: Unix scripting, Infragistics Tool experience: - ClearCase - Visual Studio 2010 - Eclipse - Weblogic 10.3 - tcServer - Oracle 11g Applied experience leveraging agile software development principals & practices is desired including: - Scrum or Kanban or Scrumban - Paired programming - Continuous integration (using tools like Cruisecontrol, Quickbuild, etc.) - Test Driven Development - JUnit Preferences: Demonstrated ability to: • Function and execute in all phases of application software development. • Work independently and provide technical aptitude concerning application design and/or systems analysis. • Apply a broad knowledge of development technologies and determine appropriate options for resolving business issues. • Review recent technical/systems developments and evaluate their usefulness and compatibility with CGC systems. • Create standards and guidelines. • Communicate complex technical concepts, techniques and skills to a variety of technical, managerial and business audiences. • Define project scope and establish objectives for assigned projects. • Provide direction and guidance to others. • Work effectively in a team environment and support others on the team. • Use good judgment in identifying issues and recommending solutions to others. Acquires and effectively demonstrates any additional knowledge and skill requirements as requested. Job Duties: • Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures. • Performs complex systems analysis and/or designs applications requiring advanced techniques using leading-edge technologies. • Provides expert technical expertise and analytical support in the conceptualization, development and implementation of complex interrelated systems and/or programs. Develops system designs to meet user requirements (examples might include program designs, database designs, and window designs). • Gathers user requirements and performs systems analysis (possibly in conjunction with business system analysts). • Develops applications designs often integrating multiple phases or aspects of an overall system design. • Executes application development design reviews. • Follows project approach and/or procedures to solve the most complex applications problems considering system requirements/limitations, operating time, system architecture, and the desired results. • Develops standards and guidelines. • Executes systems tests of new state-of-the-art applications to determine potential internal use. • Collaborates with other applications staff members to resolve complex systems issues. • Prepares/moves application programs from development to production in controlled manner. • Develops documentation and other materials supporting application programs. • Provides feedback in determining scope and participates in recommending priorities for system changes. • On-going evaluation of system functions and design and identifies areas for improvement. • Provides on-call coverage to application programs as needed to support business operations. • Participates in the development and training of team members. • Proactively researches leading-edge technology and application development techniques through continued education and training. • Prepares and distributes status reports and other updates to users and management. • Communicates actively with users on systems status, including system changes, problems, enhancements, and potential impacts. • Constructively contributes in team and department meetings and training opportunities. • Performs other work as required or requested as well as additional assignments.
Software Integration Engineer Mid.
6+ years experience with Linux/Unix basic administration and systems architecture to include virtualization and network troubleshooting. 6+ years scripting experience (Shell, Python, Perl, etc.) 6+ years experience in configuration management, software development, and agile processes. Demonstrable working expertise with Information Security, Compliance & IT Management Standards.
ETL Developer SR
ETL Developer/Data Engineer Senior Senior Level- Minimum 6 years experience Role: An Data Engineer / ETL senior developer is responsible for developing data flow architectures (designed by an Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter, Kafka, Nifi, Spark, or others. The person must be able to: • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. • Identifies ideas to improve system performance and impact availability. • Resolves complex technical design issues. • Configure and customize the chosen ETL tool for client installations. • Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). • Deploy and customize Standard Architecture components. • Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. • Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Core Data Experience – Must show competency in core data & analytics concepts • Advanced ETL experience using Data Stage • Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments • Strong understanding of Data warehousing design concepts/skills • Data modeling for data warehouse 3NF & datamarts - star • High level of competency with SQL, including advanced concepts • Strong SQL skills including complex query building and query performance tuning • Batch Data Movement – ETL (Datastage experience is preferred, but mandatory they have deep knowledge of the concepts) • UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience • Traditional Relational Databases – Prefer DB2/UDB • Data analysis skills - ability to dig in and understand complex models and business processes • Strong UNIX shell scripting skills • Proven experience in working directly with business customers • Proven problem-solving / problem resolution abilities. • Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics Data Engineering Experience • Distributed data & compute (partitioning, indexes, access patterns) • Hadoop / Big Data Ecosystem (HDFS/S3, Hive, Spark) • NoSQL Platforms & Concepts (Doc Store – Couchbase, Wide Column Store – Cassandra, Graph – Datastax Enterprise Graph) • Event-based application patterns & streaming data • Kafka • Kafka producers & consumers • Nifi • Java Enterprise Application Development • API Development • Python • Experience in Data Science, Machine Learning, and advanced modeling activities
Bus Program Manager Sr.
Bus Program Manager Sr. Job Role: Guides and facilitates teams in the development and implementation of key initiatives. Performs complex work assignments and problem resolution. Leads and manages programs and planning activities to achieve strategic business goals and operational objectives. Proactively manages the development of new or developing programs. Defines multiple program strategies based on business demand and ROI expectations. Minimum Requirements: Example: Bachelor's degree or equivalent work experience; Six or more years of relevant business support and / or general analysis experience; Experience with the software development life cycle and/or financial analysis experience to include utilization of ROI and net-present value (NPV) formulas. Knowledge/Skills/ Business Acumen, Collaboration (Team Building), Communication, Demonstrate Adaptability (Agility), Drive for Results and Innovation. Job Duties: 1. Seeks out and executes creative alternatives to programs challenges; challenges standards and partners with supporting programs to deliver results. 2. Supports portfolio planning activities around a wide range of technological, business and managerial challenges. 3. Identifies opportunities and potential solutions. Synthesizes analysis, identifies root causes and develops and recommends project deliverables. 4. Applies advanced knowledge of the business, its products and processes and integrates potential services to achieve business goals. 5. Negotiates agreements, settles disputes equitably and diffuses high tension situations. 6. Balance customer demands with appropriate capacity to achieve program objectives with may include tradeoffs with IT. 7. Supports one to many Relationship Managers in planning programs of work. 8. Responsible for developing program roadmap to achieve business goal and deliver early business value where ever possible.
Software Developer & Int - SERVICE NOW
We are currently seeking talented ServiceNow Developer for our San Antonio, TX facility. PURPOSE OF JOB Acquires and applies broad knowledge of the business, its products, and/or processes. Gathers and analyzes user and system requirements, respond to outages and creates application system models. Prepares concepts for information system solutions and may evaluate the cost-effectiveness of these concepts. May coordinate system application transition from development teams to maintenance and production team; constructs and implements necessary controls to assure system / application traceability. Ensures system improvements are successfully implemented and monitored to increase efficiency. Applies and enhances policies, standards and procedures. Resolves issues of and navigates obstacles to deliver work product. Serves as a resource to less experienced team members on escalated issues of a routine nature. JOB DUTIES • Consistently applies learned processes, procedures and workflows to include (however not limited to) the software development lifecycle and/or release processes. • Creates system requirements, performs design and analysis, coding to requirements, unit testing of core system functionality and corrects defects during various phases of testing. • Continuously integrating with external tools and applications of varying technologies. • Consistently deliver functional products that provide business value in a defined timeline. • May serve as the subject matter expert on development techniques. Creates system documentation/play book and participates as a reviewer and contributor in requirements, design and code reviews. • Receives more complex work packages from manager/delegates. Develops accurate estimates, and creates project and component work packages based on specifications. • Identify ideas to improve system performance and impact availability and resolves complex technical design issues. • Perform technical troubleshooting to facilitate root cause analysis of system issues. • May serve as a mentor on procedural matters to junior team members. Minimum Requirements • Bachelor's degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • 6 or more years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s) Preferred • ServiceNow Platform development, IT Service Management, and Automation & Orchestration. • Coding languages (e.g. Java, JavaScript, C#). • Concurrent DevOps approaches like GitLab, CI/CD and monitoring. • Frameworks like AngularJS and Git. • Build automation systems like Gradle. • Test-driven development and unit testing. • Agile development methodologies.
Software Developer & Int - SERVICE NOW
We are currently seeking talented ServiceNow Developer for our San Antonio, TX facility. PURPOSE OF JOB Acquires and applies broad knowledge of the business, its products, and/or processes. Gathers and analyzes user and system requirements, respond to outages and creates application system models. Prepares concepts for information system solutions and may evaluate the cost-effectiveness of these concepts. May coordinate system application transition from development teams to maintenance and production team; constructs and implements necessary controls to assure system / application traceability. Ensures system improvements are successfully implemented and monitored to increase efficiency. Applies and enhances policies, standards and procedures. Resolves issues of and navigates obstacles to deliver work product. Serves as a resource to less experienced team members on escalated issues of a routine nature. JOB DUTIES • Consistently applies learned processes, procedures and workflows to include (however not limited to) the software development lifecycle and/or release processes. • Creates system requirements, performs design and analysis, coding to requirements, unit testing of core system functionality and corrects defects during various phases of testing. • Continuously integrating with external tools and applications of varying technologies. • Consistently deliver functional products that provide business value in a defined timeline. • May serve as the subject matter expert on development techniques. Creates system documentation/play book and participates as a reviewer and contributor in requirements, design and code reviews. • Receives more complex work packages from manager/delegates. Develops accurate estimates, and creates project and component work packages based on specifications. • Identify ideas to improve system performance and impact availability and resolves complex technical design issues. • Perform technical troubleshooting to facilitate root cause analysis of system issues. • May serve as a mentor on procedural matters to junior team members. Minimum Requirements • Bachelor's degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • 6 or more years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s) Preferred • ServiceNow Platform development, IT Service Management, and Automation & Orchestration. • Coding languages (e.g. Java, JavaScript, C#). • Concurrent DevOps approaches like GitLab, CI/CD and monitoring. • Frameworks like AngularJS and Git. • Build automation systems like Gradle. • Test-driven development and unit testing. • Agile development methodologies.
Platform Software Engineer Mid./SR
Platform Software Engineer Mid & Sr. Platform Software Engineers create and maintain APIs for our business software applications that our members use. As a Platform Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be knowledgeable in API development. You will be a part of teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to partner and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms. As a Platform Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability DESIRED CHARACTERISTICS Platform Software Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with experience using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 2+ years in REST frameworks with focus on API development • 1+ years in AGILE methodology • 1+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework MINIMUM REQUIREMENTS SR Level • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with at least 2 years using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 4+ years in REST frameworks with focus on API development • 2+ years in AGILE methodology • 2+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to design and implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Understanding of microservices architecture design and implementation • Working experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework
Software Developer & Integ Mid or Sr
Software Developer & Integ Mid or Sr Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Daily tasks: Independently installs, customizes and integrates commercial software packages. Facilitates root cause analysis of system issues. Conducts root cause analysis of issues, review new and existing code and/or perform unit testing. Creates system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. May serve as the subject matter expert on development techniques. Partners with experienced team members to develop accurate work estimates on work packages.
Information Security Advisor/Analyst
Information Security Advisor/Analyst Job Role: Role provides information security support and advisory services to internal and external customers. Minimum Requirements: • Bachelor’s degree (or equivalent work experience). 4+ years relevant work experience • Advanced knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. • Effective communicator with all levels of management to include executive management, briefing preparation experience, analytical. Preferred Requirements: • CISSP, Security+ or other Information security certification Job Duties: 1. Processes requests to design, modify and grant security accesses, and other security requests. 2. Performs role-based access support, troubleshooting end-to-end user errors and issues, and performs end-to-end support on a variety of information security systems software. 3. Administers and maintains user access controls, processes, and procedures to prevent unauthorized access, modification, disclosure or misuse of resources. Performs research, analysis and troubleshooting to identify, resolve, and explain complex security issues. 4. Schedules and conducts self assessments of business applications to ensure compliance with published policies and standards. Collects, compiles, and generates information security reports on system and network accesses. Reports and prepares briefing packages for presentation to customers and management. 5. Identifies and analyzes business practice violations of information security policy and standards. 6. Participates in multiple projects as a team resource. May provide audit support. 7. Documents procedures, executes and improves operational processes. 8. Advises, guides, and assists managers, users and system and network administrators. Provides technical security advice on a wide variety of information security issues, concerns, and problems. 9. Provides general advice and assistance in the interpretation of information security policy and standards. 10. Performs physical site assessments of business partners and performs release of information to third party business partners. 11. Participates in multiple projects as a team resource.
Sr Development Product Owner
Sr Development Product Owner The successful Lead Development Product Owner will be have experience with database development, BI expertise and product management using agile SAFe framework. Duties include leading matrixed teams to develop and implement variety of analytical data solutions to drive technology and data transformation in Enterprise Complaints organization. The person will also be responsible to establish governance process related to data and reporting management to deliver compliance needs. Flexible locations in San Antonio or Plano office. Represents business stakeholders to elicit, understand, analyze, document, refine and communicate business needs, so that business and/or technical delivery teams can build effective solutions. This requires a detailed understanding of customer needs, as well as business vision and strategy, to prioritize investment, business value and delivery. Must be able to collaboratively work within multiple evolving development methodologies including iterative Agile and sequential Waterfall programs and projects, and variations thereof. Serves as the business requirements expert, engaging and managing the work of subject matter specialists from the business. Serves as the day to day decision maker and provides continual business guidance for the execution team. This position is responsible for prioritizing the execution team`s work so that it aligns with the sponsor's/business executive's strategies. Leads, manages or orchestrates activities for completion and proper documentation of business requirements and validating metrics as appropriate for methodology and Enterprise controls. Works with the business and IT delivery teams to identify and mitigate risks to include business operational risks. Escalates issues and develops and recommends appropriate solutions. MINIMUM REQUIREMENTS •Bachelor's degree required OR 4 additional years of related experience beyond the minimum Experience required. •8 or more years of experience in business and/or project delivery. •Expert knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall). •Expert in Microsoft Office products and applicable databases. •Expert knowledge of Change Management practices. •Expert knowledge and demonstrated use of Process Engineering methodologies PREFERRED •Database development, reporting management or Machine Learning data product experience •Advanced knowledge of Scaled Agile Framework, and product & solution management •Extensive leadership experience, leading and influencing other product owners & leaders •Ability to make decisions and represent the priorities of key stakeholders, including value of technical enablers •Extensive project or process management experience •Thought leadership – understanding strategy/vision to execution, and delivering business value •Extensive knowledge in Scrum and Kanban, and understanding of key performance indicators of a Scrum team •Experience performing business analysis to identify new development opportunities •Bachelor’s Degree •Master’s Degree and/or industry Certification/Designation The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
UI/UX Designer Mid.
UI Designer Mid. Contributes to the development and refinement of the user experience. Under minimal supervision, performs moderately complex to complex work assignments and problem resolution across systems, processes, or channels. Performs multiple roles (team member, team co-leader) in the delivery of user interface solutions. All duties pertain to both the designer and producer career paths. Minimum Requirements: • Bachelor's degree in Fine Arts related field (or equivalent experience) • 4+ years relevant design experience • Working knowledge of web technology platforms, applications, and standards; working knowledge of design concepts. Requirements: • Photoshop and other industry-standard design tools • CSS, XHTML and JavaScript • Full proficiency with graphic design software such as Adobe Photoshop Job Duties: • Applies maturing knowledge of design and production at the product or channel level. • Resolves design and/or technical issues. Serves as a resource to less experienced team members on escalated issues of a routine nature. • Contributes to project scope definition, scheduling, and budget objectives. Provides input in determining design deliverables, developing work breakdown structures and schedules, and estimating costs and resource requirements. • Builds relationships with the business, project delivery and associated design and development points of contact. May serve as a design point of contact for user interface projects. • Participates in improvement and development initiatives conforming to published web standards.
Release Train Engineer
Summary The Release Train Engineer facilitates the Agile Release Train (ART) processes and execution. This position escalates impediments, manages risk, helps assure value delivery and helps in driving continuous improvement for the ART. Responsibilities include facilitating SAFe ceremonies and driving continuous improvement to create higher performing ART’s; through the delivery of hands-on coaching as needed to individual teams and programs/organizations in all aspects of Scrum and Kanban - daily routines, self-organization, collaboration, iterative development, managing flow, limiting work in progress (wip), etc. This position is responsible for advances in best practices for Scaled Agile Framework (SAFe) and Lean-agile practices. This position develops and maintains stakeholder relationships supporting agile product development. Must collaborate with communities of practice, develop and conduct Agile-oriented training, and identifies and deploys key metrics to enable continuous improvement. Ensures deliverables are aligned to Portfolio/Program strategy, understands and operates within the ART budget. Monitors performance against PI objectives, overall Portfolio and Program PI progress and initiates corrective action, as appropriate. Description ? Drives implementation of multiple, highly complex project/program initiatives typically requiring confidentiality and enterprise-level visibility to achieve strategic business goals and operational objectives. Works closely with cross-functional teams and resources to achieve program and project milestones within established timeframes. ? Manages risk by using established project management processes to address execution challenges associated with quality, schedule and costs. Plans, directs, and coordinates activities for highly complex programs and projects through development of project plans intended to accomplish goals and objectives within timeframes and budgets. ? Ensures consistent visibility for program and project teams by monitoring and reporting business objectives, program/project achievements, and key indicators. Proactively communicates with project stakeholders and executive/senior management, and provides insight on issues through root cause analyses. Actively manages ambiguity and consistently seeks to drive clarity amongst project stakeholders. ? Collaborates on creative alternatives to project challenges; partners to drive adoption and challenge standards. Leads subject matter experts through the resolution of project challenges. Manages project budgets on a full range of projects. ? Identifies and applies best practices and needed process improvements. Establishes efficiencies in program and project design where possible. Ensures compliance with company policies and procedures. Monitors project execution to deliver incremental business value. ? Acquires and applies expert knowledge of the business, its objectives, and processes to serve as the primary resource for cross-functional team members on escalated issues of a unique nature. Minimum Experience ? 6+ years of relevant experience in project or program management; Expert knowledge of project management tools and methodologies; ? Demonstrated leadership experience Minimum Education ? Bachelor's degree in Business Administration or applicable field/discipline; OR 4 years of experience in related field to include project coordination or project management. Preferred ? 5+ years Agile Team Participation ? 3+ years Agile Coaching Experience ? Facilitated 3+ SAFe Program Increments ? SAFe Program Consultant 4.0 (SPC4) ? Ability to speak in front of large audiences and facilitate large, multi-day ceremonies ? Demonstrated Leadership/Coaching experience ? Experience briefing senior level/executive management ? Experience with highly-complex and fast-paced environments ? Experience with Scrum and Kanban ? Certified Scrum Product Owner or Certified Scrum Professional (desirable) Knowledge/Skills/Attributes - Demonstrates Adaptability - Collaboration - Business Acumen - Communication - Innovation - Drive for Results - Innovation
Risk Analyst Lead
Is this a contract-to-hire position? If not, how long is the assignment?.No, 6 month contract Can you give me your top three skills in the order of importance and include the number of years of experience for each skill? - technical writing experience (the role requires a lot of writing in which we need to simplify complex problems to the Board) - risk analysis (understanding of metrics and limits to identify causes of exceedances and appropriate actions needed) - project management (the role requires putting together a monthly timeline, scheduling meetings with leaders, etc). What are the three top technology tools that this resource must have knowledge using? Excel, Powerpoint, Word What are the responsibilities that this resource will have on a day to day basis? - write monthly CRO Risk Report Memo - write monthly CRO Risk Report Metric exceedance memo - follow-up with metric owners requesting additional information related to metric exceedances - create monthly CRO Risk Report slides for various committees (including writing speaker notes) - schedule meetings with leaders to review memo language Are you ok with a remote resource? Ok with remote resource- Will need to be in the office for a week to a week and a half per month
I/T Architect
IT Architect Technical Requirements: Supplier resources will have the following skills / experience / background: • Demonstrated ability to develop high level design and architecture for enterprise-level projects • Demonstrated ability to develop detailed technical architecture diagrams for projects • Unified Software Development Process • Software Engineering Institute’s Capability Maturity Model (CMM) Level 3 • Software Product Engineering Life Cycle • Ability to quickly learn client's Enterprise Architecture Processes, Procedures, and Guidelines • The Applications Architect, Data Architect and Network Architect will have domain experience in applications architecture, data architecture or network architecture. Task Requirements: - The Resource shall perform the following tasks. • Provide network, data, and/or application architectural • Provide guidance during informal project design reviews • Provide leadership during formal project design reviews • Ensure appropriate use of technology solutions to meet client requirements • Ensure compliance with client's architectural standards for the design of the project
Technical Writer
Technical Writer Technical Requirements: Supplier resources will have the following skills / experience / background: • Proven ability to write and edit technical documents • Three years experience writing, preparing, compiling and maintaining complex documentation such as Process Trees, Flow Charts, System Specifications, Feasibility Studies, and Functional Requirements descriptions Tasks: The following itemized tasks are to be provided by Supplier in the performance of Services described under this JOB DESCRIPTION. Task #1: Technical Writer Documentation • The purpose of this task is to document processes, procedures, policies, and meeting minutes, newsletters, intra/internet content. This task includes but is not limited to: • Identification, analysis and research information such as work processes and business requirements. • Written, revised and maintained procedures resulting from new process-related project outputs and process revisions. • Completed tested and validated content of procedures. • Documented new or changed policies, processes or procedures. Coordinate, document and communicate the implementation of the new or revised procedures.
I/T Prjct Mgr Jr - SAT
Requirements/Additional Details: Is this a contract-to-hire position? If not, how long is the assignment? Not at this time, but could turn into one if FTE opening happen. Initial assignment 8-12 months Is there opportunity for remote work? Not at this time. Can you give me your top three skills in the order of importance and include the number of years of experience for each skill? General IT Acumen to facilitate and conduct technical debriefs, assist in action plans creation and track/report on items due. 2-3 yrs Provide analysis and reports on problem management trends 2-3 yrs Ability to work across diverse IT Teams to drive problem resolution and compliance 2-3 yrs What are the three top technology tools that this resource must have knowledge using? ITSM Tool – Preferred ServiceNow. MS Office – powerpoint, excel, and word Collaboration Tools – Sharepoint, confluence, etc. What are the responsibilities that this resource will have on a day to day basis? Work with teams across IT, in order to address Major Outages affecting members and employees. Conduct debriefs to identify root cause for these outages and formulate a plan of action to mitigate risk of exposure. Work within Problem Management’s Compliance framework to ensure finding are documented accurately and timely manner. Partner with teammates to identify potential adverse trends emerging in the IT environment so a course of action can be established to address these.
Process Engineer Mid
Process Engineer Mid Job Role: Leads and facilitates cross-functional teams, in the application of process engineering principles to design and/or optimize business processes and their overall performance. Manages initiatives of moderate scope and complexity. Independently, under minimal supervision, performs moderately complex to complex work assignments and problem resolution across systems, processes or channels; may also conduct change management efforts at a moderate level of complexity impacting one or more CoSA's cross-functional processes. Performs as a resource and mentor to less experienced team members in the delivery of business improvement and development initiatives. Minimum Experience: Bachelors degree in a related discipline or equivalent work experience; 4+ years process improvement and/or relevant business experience; Intermediate knowledge and demonstrated use of statistics; Intermediate knowledge and demonstrated use of LEAN Six Sigma, and industry tools (SIPOC, VOC, Process Mapping, Process Requirements); and Green Belt / LEAN certification or equivalent. Preferred Experience: Masters degree in an engineering or similar discipline, or equivalent work experience; 6+ years relevant business support and/or general analysis experience; Advanced knowledge and demonstrated use of statistics; Advanced knowledge and demonstrated use of LEAN Six Sigma, data analysis, and industry tools (SIPOC, VOC, Process Mapping, Process Requirements); Proficient knowledge and demonstrated use of process engineering methodologies; and Black Belt certification or equivalent. Experience with development of RPAs (Robotic Process Automation) or similar advanced process automation Job Duties: • Acquires and applies intermediate knowledge of the business and process engineering discipline. • Leads and facilitates cross-functional, collaborative teams in business improvement and development initiatives using PP&E standards and guidelines to optimize the overall efficiency and effectiveness of the process. • Utilizes broad knowledge of customers, products, processes to support business problem analysis and determine the best methodology to resolve defect or issue. • Drives improvement efforts based on analysis. Analyzes processes to identify areas of improvement and provide appropriate analytics to facilitate business effort prioritization. Conducts basic statistical analysis. • Serves as a resource to less experienced team members on escalated issues of a routine nature. Resolves issues and navigates obstacles to deliver work product. • Identifies the information entities share across the business, and the relationships between those entities. • Maintains Enterprise Library, as applicable. • Competencies: Business Acumen, Collaboration (Team Building), Communication, Demonstrate Adaptability (Agility), Drive for Results and Innovation.
Software Developer and Int Sr.
Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.
Software Developer & Integrator Sr. (Peoplesoft)
Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.
Technical Writer/Risk Analyst
Technical Writer Technical Requirements: • Proven ability to write and edit technical documents • Three years experience writing, preparing, compiling and maintaining complex documentation such as Process Trees, Flow Charts, System Specifications, Feasibility Studies, and Functional Requirements descriptions Task #1: Technical Writer Documentation • The purpose of this task is to document processes, procedures, policies, and meeting minutes, newsletters, intra/internet content. This task includes but is not limited to: • Identification, analysis and research information such as work processes and business requirements. • Written, revised and maintained procedures resulting from new process-related project outputs and process revisions. • Completed tested and validated content of procedures. • Documented new or changed policies, processes or procedures. Coordinate, document and communicate the implementation of the new or revised procedures.
Full Stack Developer - Mid Level
Full Stack Developer - Mid Level Purpose of Job: Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our workforce and over 90% of member interactions. PRIMARY RESPONSIBILITIES You will lead all phases of front end development providing innovative solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and code applications, and customize commercial software packages. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • AND, 2+ years of software development experience utilizing one or more of these full-stack development languages (Java J2EE, JavaScript, React, Angular, CSS3, or HTML5) with experience in Java J2EE PREFERRED • At least 2 years experience in JavaScript, JavaScript Frameworks such as React or Angular, CSS3, and HTML5 • At least 2 years experience in Java J2EE and Web Services (Restful and SOAP) • Proficient understanding of code versioning tools, such as GIT • Understanding of cross-browser compatibility issues • Experience working in an Agile development environment • Experience developing responsive applications • Experience with one or more of the following technologies: Wicket, XML and JSON
Information Security Advisor/Analyst
Information Security Advisor/Analyst Job Role: Role provides information security support and advisory services to internal and external customers. Minimum Requirements: • Bachelor’s degree (or equivalent work experience). 4+ years relevant work experience • Advanced knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. • Effective communicator with all levels of management to include executive management, briefing preparation experience, analytical. Preferred Requirements: • CISSP, Security+ or other Information security certification Job Duties: 1. Processes requests to design, modify and grant security accesses, and other security requests. 2. Performs role-based access support, troubleshooting end-to-end user errors and issues, and performs end-to-end support on a variety of information security systems software. 3. Administers and maintains user access controls, processes, and procedures to prevent unauthorized access, modification, disclosure or misuse of resources. Performs research, analysis and troubleshooting to identify, resolve, and explain complex security issues. 4. Schedules and conducts self assessments of business applications to ensure compliance with published policies and standards. Collects, compiles, and generates information security reports on system and network accesses. Reports and prepares briefing packages for presentation to customers and management. 5. Identifies and analyzes business practice violations of information security policy and standards. 6. Participates in multiple projects as a team resource. May provide audit support. 7. Documents procedures, executes and improves operational processes. 8. Advises, guides, and assists managers, users and system and network administrators. Provides technical security advice on a wide variety of information security issues, concerns, and problems. 9. Provides general advice and assistance in the interpretation of information security policy and standards. 10. Performs physical site assessments of business partners and performs release of information to third party business partners. 11. Participates in multiple projects as a team resource.
IT ANALYST QA
Requirements/Additional Details: C71982-I/T Systems Analyst Mid This is unique in 3 different types of analysts are needed: 3 Total 3P Non-Contract-To-Hire Analyst: • QA Supplemental • Reporting • General Analyst 1. Is this a contract-to-hire position? • No If not, how long is the assignment? 2 years 2. Is there an option for remote work? No 3. Can you give me your top three skills in the order of importance and include the number of years of experience for each skill? o QA Supplemental ? Basic analysis and problem assessment ? Strong writing / communication ? Service Desk QA experience (3 yrs) ? Service Desk experience (2 yrs) o Reporting ? Service Desk Reporting (3+ yrs) ? Data Handling (Report development, Data transformation/validation, Advanced experience with relational databases) ? SQL (2 yrs) o General Analyst ? Strong data interpretation / visualization ? Strong writing / communication ? Intermediate process improvement / analysis ? Service Desk experience (1+ yrs) o Additional Relevant skills for all Position types ? Process development or process analyst experience ? SNOW and ITIL familiarity ? Agile and Project management principles 4. What are the three top technology tools that this resource must have knowledge using? o QA Supplemental ? Microsoft Office Suite (Intermediate, 2 yrs) ? ServiceNow (Beginner, 1 yr) ? Verint (or similar application) experience (1+yr) o Reporting ? Data Handling (Report development, Data transformation/validation, Advanced experience with relational databases – 3+ yrs) ? Microsoft Access / Excel (Advanced, 3+yrs) ? SQL (2+ yrs) o General Analyst ? Microsoft Office Suite (Advanced, 3+yrs) ? ServiceNow (Intermediate, 1+ yrs) 5. What are the responsibilities that this resource will have on a day to day basis? • The Service Desk Operations team provides oversight for the service desk MSA contract. These position will support the team in developing, documenting and improving service desk operation processes. Additional support will be needed to assess enterprise initiatives and project schedules to assess the impact to service desk operations. Contractor will need to support development of materials to prepare service desk projects including communications, knowledge base updates. Contractors will need to analyze incident data to determine performance trends and create metrics to ensure service desk supplier contract adherence. Contractor will review SNOW incident data to ensure process and procedures were correctly followed for specific incidents. • QA Supplemental o Assist and perform quality audits to include reviewing ACM (Automated Call Monitoring) o Daily random audits of incidents logged by the Service Desk o Review customer satisfaction surveys o Observe any trending and perform any ad hoc reviews • Reporting o Monitor and assist with maintaining the Service Desk reporting infrastructure o Assist with development of new Service Desk Key Performance Indicators o Assist with development of new reporting capabilities o Review and work ad hoc reporting requests • General Analyst o Perform complex analyses (incident, schedule, quality, etc…) o Prepare and present analysis findings o Review processes and provide suggestions / improvements o Additional duties as assigned
Java Developer Mid
Developer / Programmer JAVA – Mid Level Job Role: This position is a hands-on, application developer who will be joining an existing application development team. The ideal candidate should possess demonstrated ability to: - Execute and program on an application development team through all phases of the software development lifecycle - Provide expertise in triaging, diagnosing and resolving complex systems issues - Quickly learn and apply new information and knowledge General knowledge of the securities industry and CGC specific businesses. Working knowledge in one or more highly specialized areas of application development and/or business analysis that is of significant impact to the organization. Working experience and knowledge of programming language(s), software development tools and environment(s) and systems analysis and functional design. Knowledge and working experience of database concepts, database design, data modeling and system architectures. Knowledge and working experience with application design principles, practices, system development methodologies and software life cycles. Knowledge of user interface principles and windows design standards. Knowledge of security and disaster recovery requirements for applications development. Thorough knowledge of documentation and training. Technical skills and experience: 4+ years - Java 1.6 - Web technology fundamentals including: Web services (Java Metro), HTTP fundamentals, JavaScript - Hibernate - Spring - Fundamentals of SQL queries - .NET - C# - Preferred: Unix scripting, Infragistics Tool experience: - ClearCase - Visual Studio 2010 - Eclipse - Weblogic 10.3 - tcServer - Oracle 11g Applied experience leveraging agile software development principals & practices is desired including: - Scrum or Kanban or Scrumban - Paired programming - Continuous integration (using tools like Cruisecontrol, Quickbuild, etc.) - Test Driven Development - JUnit Required: • Proficient in Java • Understands concepts of REST and SOAP services • Some experience creating and troubleshooting REST and SOAP services (Internal and external) • Some ETL experience or understanding • Familiar with legacy web infrastructure (Websphere, Wicket, PS) • Familiar with Batch Infrastructure (Java SE Batch & Websphere batch, Control-M) • Proficient in troubleshooting tools, i.e. Splunk • Agile • Someone who communicates well and knows when to reach out for help Preferred: • Experience and/or understanding of Talon Infrastructure (Gradle, Docker, Kubernetes, OpenShift, Kibana, Gitlab) • Salesforce and Datastage • Any level of new web experience • Hadoop experience
Database Administrator Mid
Database Administrator Mid We are looking for a Database Administrator to administrate IBM for LUW , Cassandra and Couchbase database platforms. Skills: • Team player • Willing to learn and grow • Basic troubleshooting and Database administration skills Required: • IBM DB2 for LUW experience • Scripting for linux/unix platform • If not UDB experience, experience in NoSQL platform preferable Cassandra or Couchbase Daily Tasks: • Troubleshooting capacity and performance Issues • Help with back-ups and restore of DBs • Help with new development
Agile Development Methodology Coach
Agile Development Methodology Coach Job Overview: Leading the transformation to a full SAFe Implementation. Will require planning, execution of changes, and training and coaching along the way. This is a contract to hire position. Minimum Requirements: • Bachelor's degree in a technical or management discipline with five to ten (5 -10) years of Agile experience as an agile team member, scrum master, product owner or Agile coach. Required: • SPC • the ability to teach SAFe 4.6. • Agile Central • JIRA • Rational Team Concert (RTC) Daily tasks: Responsible for carrying the message of the Agile Center of Excellence for our transformation. As a large scale solution with 19 Agile Trains and growing to 23 by 2019, consistency across our organization will be key. The ability to communicate to a developer up to an executive and knowing what level of influence is needed will be instrumental. We will also lay out a strategy for training, support for PI Planning, assist in change management, identify and recommend new and improved processes and practices while assisting with our adoption.
Full Stack Developer - Mid
Full Stack Developer - Mid Level Purpose of Job: Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our workforce and over 90% of member interactions. PRIMARY RESPONSIBILITIES You will lead all phases of front end development providing innovative solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and code applications, and customize commercial software packages. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • AND, 2+ years of software development experience utilizing one or more of these full-stack development languages (Java J2EE, JavaScript, React, Angular, CSS3, or HTML5) with experience in Java J2EE PREFERRED • At least 2 years experience in JavaScript, JavaScript Frameworks such as React or Angular, CSS3, and HTML5 • At least 2 years experience in Java J2EE and Web Services (Restful and SOAP) • Proficient understanding of code versioning tools, such as GIT • Understanding of cross-browser compatibility issues • Experience working in an Agile development environment • Experience developing responsive applications • Experience with one or more of the following technologies: Wicket, XML and JSON
IT Systems Analyst Sr
IT Systems Analyst Sr IT Systems Analysts are responsible for leading, managing, and facilitating activities pertaining to the development and completion of system deliverables. System deliverables include validating artifacts, developing system requirements, and assisting with translation into functional system specifications. IT Systems Analysts research and help resolve defects and production issues with business and technical teams and assist with defining and creating test case scenarios. In addition, responsibilities include participation in the sign-off of key deliverables and the storage of critical artifacts, as well as accountability for managing systems requirements and artifacts to IT team members. Tasks: • Understand and applies advanced knowledge of the business and technical domains supported to include its products, processes and services. Serves as a business proxy/SME on business topics within one or more domain. • Serves as the conduit between the customer community (internal & external) and the software development team through which requirements flow. Facilitates/overseas the analysis and design of technology solutions to ensure business needs are met. • Effectively leads the elicitation and documentation of system requirements and solutions into work products. Proactively communicates and collaborates with external and internal customer to analyze information needs and requirements to deliver system artifacts as needed. • Manages and ensures traceability of approved and base-line work products through the software development life cycle to include application specifications, design, development, usability, testing, implementation, and defect prioritization. • Provides guidance on Test Scenarios and reviews Test Cases and ensures coverage of testable requirements. Collaborates with Test Leads and subject matter experts to establish the Testing Approach including usability and performance needs. • Provides certification and actively participates in defect management activities to confirm requirements are being met. Manages change control for affected system artifacts. Technical requirements: • Knowledge of Agile practices • Strong facilitation skills • Strong problem identification and resolution skills • Object Oriented Analysis and Design • Unified Software Development Process • Software Product Engineering Life Cycle • Visio Minimum Experience: • 6+ years relevant experience to include continuous process improvement, project management, business/requirements and analysis, and/or technical proficiency. • Bachelors degree or 4+ years of work in the Information Technology field.
ServiceNow Developer
ServiceNow Developer Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Job Requirements PRIMARY RESPONSIBILITIES • Independently installs, customizes and integrates commercial software packages. • Facilitates root cause analysis of system issues. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. • Learns to create system documentation/play books and attends requirements, design and code reviews. • Receives work packages from manager and/or delegates. • Identifies ideas to improve system performance and impact availability. • Resolves complex technical design issues. • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. • May serve as the subject matter expert on development techniques. • Partners with experienced team members to develop accurate work estimates on work packages. • May serve as a mentor on procedural matters to less experienced internal and third party team members. • May assist experienced team members with the delegation of work packages. MINIMUM REQUIREMENTS • A Bachelor's degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • 4 or more years of software development experience demonstrating depth of technical understanding within ITIL Processes, Configuration Management, or Software Development PREFERRED • 3+ years ServiceNow experience administering the platform, monitoring performance, deploying applications, building out catalog items/workflows, and configuring integrations • 3+ years experience writing and debugging JavaScript, Angular, HTML, and CSS • 2+ years experience with REST API development • ServiceNow Certification • Working knowledge how configuration management factors into the ITIL framework • Previous working experience with ServiceNow CMDB • Knowledge of data modeling techniques • Knowledge of relational database concepts • Experience with ServiceNow Discovery • Experience with IT Asset Management and ServiceNow Software Asset Management module
SDET Mid/SR
We are seeking an SDET for a client in Plano, Texas! • Strong experience on QA Standards and Methodology. • Create and maintain automation solutions for enterprise applications. • Has proven experience with parallel execution and API testing • Has experience with CI/CD, and has knowledge of build tools • Collaborates with development teams and influences to align the efforts with the automation strategy • Support QA efforts of development teams for QA efforts • Experience in delivering products in an agile environment. • Strong collaboration and communication skills. • Preferred experience with Java, Selenium WebDriver, Junit or TestNG, CI/CD, REST
IT Project Manager Sr. (Workforce)
IT Workforce Planning Manager We are seeking an IT Workforce Planning Manager to support our learning center of excellence (COE) which delivers initiatives, programs and solutions that support the attraction, onboarding, upskilling and retention of our technology workforce. The broader CAO / IT Workforce team is responsible for the following strategies and program support focused on our technology workforce including: workforce strategies around attraction, onboarding, development and retention; workforce metrics and reporting; college recruiting and intern program; inexperienced and experienced onboard training programs; upskill training programs; management and administration of our learning experience platform and content libraries; and, governance, management, and administration of workforce programs across CAO. Primary responsibilities of this project/program manager will be: Organize, track and maintain project schedules Compile project data and produce project reports Develop work plan and schedule Manage project scope and budget Manage project risks and issues; identify and document project dependencies. Provide project team leadership Communicate project costs, quality, schedule, issues and decisions to stakeholders in a timely manner Provide guidance and support to other project managers and leadership on deliverables, transitioning through the project phases and overall health of the project Prepare for and facilitate strategy/planning sessions for CAO/IT Learning COE and their sub-spoke partners. Prepare for and lead recurrent meetings with CAO/IT Learning COE management and executive sponsors to review current status of learning COE work efforts and progress towards achieving learning strategy and key deliverables Understand learning governance expectations and outline processes, procedures and key deliverables as we mature and formalize our operating model. Gather and clearly articulate learning requirements across CAO/IT. Partner within CAO/IT and across the other specialized learning COEs and the enterprise HR learning governance team to gather feedback, share best practices and communicate key deliverables (including milestones and due dates), measures of success, challenges and learnings. Provide expertise and support on technical tools, project templates and project status for team members Provide expertise on technical tools and project templates, as needed Provide subject matter expertise on project management systems, as needed Provide mentoring to team on processes, strategies and project skills, as needed Provide guidance and recommend overall direction, as needed Technical Requirements: Supplier resources will have the following skills / experience / background: The resource(s) must have the following skills / background: Bachelor's degree At least two years project management experience Familiarity with Agile Methodology Experience facilitating Proven ability to handle / resolve conflict Able to handle multiple assignments simultaneously Ability to manage frequent change Project administration Excellent communication skills (verbal and written) MS Office experienced user Experience building project schedules Experience with a project management scheduling software Quick learner Preferred experience: Experience with Agile/Scrum/Lean project management methodologies Experience supporting the attraction, development and/or retention of technology talent Background in technology and/or digital Experience working with content providers such as Udemy for Business, Lynda, Skillsoft, Coursera or other learning experience platforms such as Degreed and Workday Learning Experience in education and/or HR Passion for the ever-expanding and increasingly complex world of technology, digital, design, or data and analytics.
I/T Architect
IT Architect Technical Requirements: Supplier resources will have the following skills / experience / background: • Demonstrated ability to develop high level design and architecture for enterprise-level projects • Demonstrated ability to develop detailed technical architecture diagrams for projects • Unified Software Development Process • Software Engineering Institute’s Capability Maturity Model (CMM) Level 3 • Software Product Engineering Life Cycle • Ability to quickly learn client's Enterprise Architecture Processes, Procedures, and Guidelines • The Applications Architect, Data Architect and Network Architect will have domain experience in applications architecture, data architecture or network architecture. Task Requirements: - The Resource shall perform the following tasks. • Provide network, data, and/or application architectural • Provide guidance during informal project design reviews • Provide leadership during formal project design reviews • Ensure appropriate use of technology solutions to meet client requirements • Ensure compliance with client's architectural standards for the design of the project
Software Developer & Integ Mid or Sr
Software Developer & Integ Mid or Sr Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Daily tasks: Independently installs, customizes and integrates commercial software packages. Facilitates root cause analysis of system issues. Conducts root cause analysis of issues, review new and existing code and/or perform unit testing. Creates system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. May serve as the subject matter expert on development techniques. Partners with experienced team members to develop accurate work estimates on work packages.
iOS Infrastructure Developer Mid
iOS Developer - Senior Level Job Job Summary USAA Labs is looking for an experienced iOS Developer to help us develop next gen applications. You will develop mobile applications in a highly agile environment. You will work within a team delivering new functionality and maintaining existing functionality with the highest of quality. You will be responsible for all aspects of iOS application efforts. This will include defining, developing and supporting mobile infrastructure services, maintaining system documentation, integration of new modules into the applications, along with insuring the robustness of your solution through automated testing. • Design, code, analyze, and test systems for iOS applications, including iMessages and iOS Extensions • Develop applications for time-sensitive projects while considering business/system requirements. • Communicate with a team of developers, designers, project managers, and other personnel to ship new features. • Maintain project, drafts, files, codes and scripts in an organized manner that allows other team members to make edits/suggestions/changes. • Share knowledge and expertise with others. MINIMUM REQUIREMENTS • Proven ability to deliver high quality functional code to customers. • Bachelor’s degree or (5 additional years of IT experience beyond the minimum required may be substituted in lieu of a degree) • 4+ years relevant iOS development experience PREFERRED • 4+ years’ experience with iOS framework development • 1+ years’ experience with iOS development tooling to include Xcode, Gitlab and CocoaPods • 6+ months experience with iOS infrastructure design elements such as dependency injection and factory pattern • Experience mentoring and teaching others DESIRED CHARACTERISTICS USAA iOS Developers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committee • Exceptionally detail-oriented
Software Developer & Integ Mid
Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development life cycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 4+ years of work experience in the Information Technology • 4+ years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s)-i.e., Business Intelligence, Mobile, Web, Java etc. • Independently installs, customizes and integrates commercial software packages. Facilitates root cause analysis of system issues. Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. May serve as the subject matter expert on development techniques. • Partners with experienced team members to develop accurate work estimates on work packages. • May serve as a mentor on procedural matters to less experienced internal and third party team members. May assist experienced team members with the delegation of work packages. Preferred: • 2+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.
Sr Development Product Owner
Sr Development Product Owner The successful Lead Development Product Owner will be have experience with database development, BI expertise and product management using agile SAFe framework. Duties include leading matrixed teams to develop and implement variety of analytical data solutions to drive technology and data transformation in Enterprise Complaints organization. The person will also be responsible to establish governance process related to data and reporting management to deliver compliance needs. Flexible locations in San Antonio or Plano office. Represents business stakeholders to elicit, understand, analyze, document, refine and communicate business needs, so that business and/or technical delivery teams can build effective solutions. This requires a detailed understanding of customer needs, as well as business vision and strategy, to prioritize investment, business value and delivery. Must be able to collaboratively work within multiple evolving development methodologies including iterative Agile and sequential Waterfall programs and projects, and variations thereof. Serves as the business requirements expert, engaging and managing the work of subject matter specialists from the business. Serves as the day to day decision maker and provides continual business guidance for the execution team. This position is responsible for prioritizing the execution team`s work so that it aligns with the sponsor's/business executive's strategies. Leads, manages or orchestrates activities for completion and proper documentation of business requirements and validating metrics as appropriate for methodology and Enterprise controls. Works with the business and IT delivery teams to identify and mitigate risks to include business operational risks. Escalates issues and develops and recommends appropriate solutions. MINIMUM REQUIREMENTS •Bachelor's degree required OR 4 additional years of related experience beyond the minimum Experience required. •8 or more years of experience in business and/or project delivery. •Expert knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall). •Expert in Microsoft Office products and applicable databases. •Expert knowledge of Change Management practices. •Expert knowledge and demonstrated use of Process Engineering methodologies PREFERRED •Database development, reporting management or Machine Learning data product experience •Advanced knowledge of Scaled Agile Framework, and product & solution management •Extensive leadership experience, leading and influencing other product owners & leaders •Ability to make decisions and represent the priorities of key stakeholders, including value of technical enablers •Extensive project or process management experience •Thought leadership – understanding strategy/vision to execution, and delivering business value •Extensive knowledge in Scrum and Kanban, and understanding of key performance indicators of a Scrum team •Experience performing business analysis to identify new development opportunities •Bachelor’s Degree •Master’s Degree and/or industry Certification/Designation The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Business Program/Project Mgr
Job Role: Leads and motivates cross-functional team members in the development and implementation of program and projects that support key initiatives. Performs complex and unique work assignments and problem resolution. Initiates and proactively manages the development of the program and execution of the projects in support of the program. Shapes and supports program planning activities around a wide range of technology, business and management challenges. Minimum Requirements: • Bachelor’s degree and 5+ years’ process improvement as well as program and project management. • Experience developing a program roadmap of projects to achieve business goals and deliver early business value as well as execution of the projects in the program. • Develops and executes projects under the program while managing the program road map and priorities, budget and benefits. • Advanced knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Working knowledge of data analysis tools. Preferred Requirements: • PMP Certification. • Green Belt or Black Certification. • Effective communicator with all levels of management to include executive management. • Briefing preparation experience. • Advanced data analysis skills. Job Duties: Execute the Enterprise Alliance Management (EAM) Program. Identify and execute the incremental projects that will deliver full capability.
Banking Industry Bus Anlst
Java Developer - Mid
Developer / Programmer JAVA – Mid Level Job Role: This position is a hands-on, application developer who will be joining an existing application development team. The ideal candidate should possess demonstrated ability to: - Execute and program on an application development team through all phases of the software development lifecycle - Provide expertise in triaging, diagnosing and resolving complex systems issues - Quickly learn and apply new information and knowledge General knowledge of the securities industry and CGC specific businesses. Working knowledge in one or more highly specialized areas of application development and/or business analysis that is of significant impact to the organization. Working experience and knowledge of programming language(s), software development tools and environment(s) and systems analysis and functional design. Knowledge and working experience of database concepts, database design, data modeling and system architectures. Knowledge and working experience with application design principles, practices, system development methodologies and software life cycles. Knowledge of user interface principles and windows design standards. Knowledge of security and disaster recovery requirements for applications development. Thorough knowledge of documentation and training. Technical skills and experience: 4+ years - Java 1.6 - Web technology fundamentals including: Web services (Java Metro), HTTP fundamentals, JavaScript - Hibernate - Spring - Fundamentals of SQL queries - .NET - C# - Preferred: Unix scripting, Infragistics Tool experience: - ClearCase - Visual Studio 2010 - Eclipse - Weblogic 10.3 - tcServer - Oracle 11g Applied experience leveraging agile software development principals & practices is desired including: - Scrum or Kanban or Scrumban - Paired programming - Continuous integration (using tools like Cruisecontrol, Quickbuild, etc.) - Test Driven Development - JUnit Required: • Proficient in Java • Understands concepts of REST and SOAP services • Some experience creating and troubleshooting REST and SOAP services (Internal and external) • Some ETL experience or understanding • Familiar with legacy web infrastructure (Websphere, Wicket, PS) • Familiar with Batch Infrastructure (Java SE Batch & Websphere batch, Control-M) • Proficient in troubleshooting tools, i.e. Splunk • Agile • Someone who communicates well and knows when to reach out for help Preferred: • Experience and/or understanding of Talon Infrastructure (Gradle, Docker, Kubernetes, OpenShift, Kibana, Gitlab) • Salesforce and Datastage • Any level of new web experience • Hadoop experience
Sr Development Product Owner
Sr Development Product Owner The successful Lead Development Product Owner will be have experience with database development, BI expertise and product management using agile SAFe framework. Duties include leading matrixed teams to develop and implement variety of analytical data solutions to drive technology and data transformation in Enterprise Complaints organization. The person will also be responsible to establish governance process related to data and reporting management to deliver compliance needs. Flexible locations in San Antonio or Plano office. Represents business stakeholders to elicit, understand, analyze, document, refine and communicate business needs, so that business and/or technical delivery teams can build effective solutions. This requires a detailed understanding of customer needs, as well as business vision and strategy, to prioritize investment, business value and delivery. Must be able to collaboratively work within multiple evolving development methodologies including iterative Agile and sequential Waterfall programs and projects, and variations thereof. Serves as the business requirements expert, engaging and managing the work of subject matter specialists from the business. Serves as the day to day decision maker and provides continual business guidance for the execution team. This position is responsible for prioritizing the execution team`s work so that it aligns with the sponsor's/business executive's strategies. Leads, manages or orchestrates activities for completion and proper documentation of business requirements and validating metrics as appropriate for methodology and Enterprise controls. Works with the business and IT delivery teams to identify and mitigate risks to include business operational risks. Escalates issues and develops and recommends appropriate solutions. MINIMUM REQUIREMENTS •Bachelor's degree required OR 4 additional years of related experience beyond the minimum Experience required. •8 or more years of experience in business and/or project delivery. •Expert knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall). •Expert in Microsoft Office products and applicable databases. •Expert knowledge of Change Management practices. •Expert knowledge and demonstrated use of Process Engineering methodologies PREFERRED •Database development, reporting management or Machine Learning data product experience •Advanced knowledge of Scaled Agile Framework, and product & solution management •Extensive leadership experience, leading and influencing other product owners & leaders •Ability to make decisions and represent the priorities of key stakeholders, including value of technical enablers •Extensive project or process management experience •Thought leadership – understanding strategy/vision to execution, and delivering business value •Extensive knowledge in Scrum and Kanban, and understanding of key performance indicators of a Scrum team •Experience performing business analysis to identify new development opportunities •Bachelor’s Degree •Master’s Degree and/or industry Certification/Designation The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Development Product Owner Sr
Sr Development Product Owner: Represent Enterprise Document Management (EDM) stakeholders to lead, collaborate with and motivate a cross-functional team to elicit, understand, analyze, document, refine and communicate business needs and provide continual business guidance business and/or technical delivery teams that develop, execute and release effective solutions. MINIMUM REQUIREMENTS • Serve as the business requirements expert, engaging and managing the work of subject matter experts from the business. • Provide continual business guidance for the development and execution team(s). • Lead, manage or orchestrate activities for completion and proper documentation of business requirements and validating metrics as appropriate for methodology and Enterprise controls. • Work with the business and IT delivery teams to identify and mitigate risks to include business operational risks. • Escalate issues and develop recommendations for appropriate solutions. • Partner with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an understanding of the needs, measures, and risks & controls for the improvement area. • Serve as direct representative of the business with development and execution team(s), representing/reinforcing EDM’s perspective throughout the product realization cycle. • Work with the business process owners to develop metrics to manage and track benefits, adoption and risks to operations. • Assist with project level plans related to schedule, scope and resources. • Manage, prioritize, and assess the impact of all work items, such as new features, defects, etc., including providing the decision to create, fix or defer at the project level. • Review, and when appropriate, accept and prioritize feedback and new requirements from stakeholders. • Ensure output of development is reviewed and accepted or declined by appropriate stakeholders to ensure specified acceptance criteria have been completed. • Prepare the business for the change and arm them with tactics and metrics for benefits, adoption, and risk. PREFERRED • 2+ years of relevant experience in financial industry document compliance, process improvement, project delivery, business/requirements analysis and change management practices. • Must be able to collaboratively work within multiple evolving development methodologies including iterative Agile and sequential Waterfall projects. • Working knowledge of Microsoft Office products and applicable databases.
Front End Software Engineer - Jr
Front End Software Engineer - Jr Purpose of Job Front End Engineers create and maintain the front-end portion of our business software applications. As a Front-end Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions. Your responsibilities will require you to be familiar in front end development best practices and frameworks, creating beautiful experiences for our internal and member facing systems. You will be required to be knowledgeable in understanding user requirements and tailoring user experiences accordingly. You will engage with business clients, UI designers, developers and architects to create high performing and easy to use systems via the web as well as mobile-based applications. You will create and implement design principles that ensures that our content renders well across multiple devices. You will use and promote the use of front-end and mobile testing tools to ensure quality. As a Front-end Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 2 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 1+ years of software development experience in JavaScript, JavaScript Frameworks such as React or Angular, CSS3 and HTML5 PREFERRED • 1+ years of experience with a JavaScript framework like, React, Redux, Angular, or Backbone. • 1+ years of experience working with Agile methodology • Experience in translating front-end mockups and wireframes into functioning applications • 1+ years’ experience in designing/coding for high availability and performance. • 1+ years of experience with rapid prototyping / simulations / iterative design • Experience supporting accessibility requirements from ADA (Section 508 subset of a11y). • 1+ years of experience on closures/Prototypes/JS.this and variable scope • Understanding of HTTP interaction with browsers (request types, request headers, synchronous/asynchronous requests). • Understanding of page rendering orchestration within a browser • Experience at using browser development tools within each major browser • Delivering software using a container based infrastructure • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in Selenium frameworks DESIRED CHARACTERISTICS • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented
Scrum Masters Mid.
IT Scrum Masters Mid. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will guide your team through the scrum process, helping remove any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 4+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 4+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA) DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented
Technical Writer
Technical Writer Technical Requirements: • Proven ability to write and edit technical documents • Three years experience writing, preparing, compiling and maintaining complex documentation such as Process Trees, Flow Charts, System Specifications, Feasibility Studies, and Functional Requirements descriptions Task #1: Technical Writer Documentation • The purpose of this task is to document processes, procedures, policies, and meeting minutes, newsletters, intra/internet content. This task includes but is not limited to: • Identification, analysis and research information such as work processes and business requirements. • Written, revised and maintained procedures resulting from new process-related project outputs and process revisions. • Completed tested and validated content of procedures. • Documented new or changed policies, processes or procedures. Coordinate, document and communicate the implementation of the new or revised procedures.
Information Governance Advisor Senior SAT
Information Governance Advisor Senior Synthesizes key information / data and research inorder to recommend information governance initiatives that meet business goals. Determines business requirements and works with business stewards to determine improvement initiatives. Develops business case and ROI for implementing information governance enterprise wide. Provides strategic partnership for institutionalizing information governance decisions, principles, policies and procedures. Identifies opportunities to include information governance into business processes. Recommends information governance and best practices, tools and associated processes across the enterprise. Authors information governance guidelines, principles, policies, and standards for information / data stewards, stakeholders, and development teams. Orchestrates audits of information governance capabilities through subject matter experts. Conducts 'as is' assessment of information governance process and tools. Prepares formal reports and presentations of findings and recommendations; presents findings to various levels of leadership. Responsible for acquiring and applying advanced knowledge of various lines of the business, channels, and their applications and processes. Experience authoring and gaining adherence to Data development and management standards. Strong experience in process and risks management to include designing, and implementing, managing control execution. Strong experience in process and risks management to include designing, and implementing, managing control execution. Ability to facilitate working sessions and demonstrates an innate curiosity to evaluate how data is consumed and developed to continuously improve the implemented risks and controls. Tools: Info Governance Catalog, MetricStream, IGraphx, Microsoft Office Minimum Education: Bachelor's Degree in Information Architecture, Information Management, Information Studies or a related technical field. 4 years work experience in information governance, information management or information architecture can be substituted in lieu of a degree in addition to the minimum years of work experience required. OR A Master's Degree in Information Architecture, Information Management, Information Studies or a related technical field OR A PhD in Information Architecture, Information Management, Information Studies or a related technical field Minimum Experience: If Bachelor's degree, 6 or more years experience in Information or Data related practices to include: information governance, information management, information architecture, IT, analysis and reporting. OR If Master's degree, 4 or more years experience in Information or Data related practices to include: information governance, information management, information architecture, IT, analysis and reporting. OR If PhD, 3 or more years experience Information or Data related practices to include: information governance, information