Systems Analyst 3

Systems Analyst 3

Responsibilities:

Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives.
Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer systems.
Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be; summarized, and formats for reports.
Write detailed description of user needs, program functions, and steps required to develop or modify computer programs.
Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system.

Requirements:

 

• 8 years’ experience in systems engineering, DevOps, or site reliability engineering roles
• 8 years of strong experience with Linux/Unix systems and system internals
• Proficiency in one or more programming/scripting languages (Python, Go, Java, Bash)
• 8 years of experience designing and operating highly available, distributed systems
• Strong knowledge of cloud platforms (AWS, or GCP) and cloud-native services
• 8 years of experience with containerization and orchestration (Docker, Kubernetes)
• Strong understanding of monitoring, alerting, and logging concepts
• Experience defining and managing SLIs, SLOs, and error budgets
• Familiarity with incident management, root cause analysis (RCA), and postmortems
• Experience integrating security and compliance into operational workflows
• Familiarity with observability tools (Prometheus, Grafana, Application Insights, Datadog, Splunk)
• Experience operating 24x7 production environments with on-call rotations
• Experience with chaos engineering and resiliency testing
• Experience with feature flags, canary deployments, and progressive delivery
• Strong documentation skills for runbooks, dashboards, and operational standards

Business Analyst 3

Software Developer 2

Java Developer

We are seeking a Java Developer with strong analytical skills to support application understanding, code analysis, and modernization initiatives.

Key Responsibilities
• Review source code (Spring, Java EE, or legacy frameworks) to identify:
o Business rules
o Data flows
o Integration points
• Collaboration with Business Analysts to:
o Explain technical functionality in business terms
o Validate requirements against existing system behavior
• Document findings include:
o Functional specifications
o Process flows
o Data mappings
o Technical Design Documents
• Support application modernization efforts by identifying reusable logic and dependencies
• Assist in troubleshooting and clarifying system behavior during testing phases
• Participate in discussions with architects, developers, and stakeholders to ensure accurate understanding of current systems
• Analyzing the bridging from the legacy apps using Struts, EJB, or other Java EE design patterns, also some instances of bridging from the newer apps using Spring.
• Experience with Unix/Linux and Bourne/Korn shell scripting is useful

Requirements
Graduation from an accredited four-year college or university with a degree in computer science or related field
At least four [4] years of experience in software development using Java
o Core Java
o Spring / Spring Boot (preferred)
o REST APIs
o Struts,
o EJB
o other Java EE design patterns
At least four [4] years of experience in
o SQL databases (Oracle, SQL Server, or similar)
o Version control systems (Git)
Ability to troubleshoot and resolve complex technical issues. strong analytical and problem-solving skills
Must be available some nights and weekends for supporting code deployments and application support.
Meticulous attention to detail with an ability to produce high quality work in a dynamic environment.
 

Developer/Programmer Analyst 3

Database Administrator 3

Senior Database Administrator (Oracle/Azure)

Overview

Key Responsibilities

• Install, configure, and maintain Oracle databases
• Lead migration from on-prem Oracle to Azure (Oracle DB@Azure, Blob Storage)
• Optimize database performance and implement monitoring solutions
• Manage backups, recovery, and disaster recovery processes
• Administer Oracle GoldenGate for data replication
• Automate workflows (cron → Oracle jobs)
• Ensure database security, standards, and compliance

Required Experience

• 10+ years database administration
• 8+ years Oracle and SQL Server
• Strong experience in performance tuning and database design
• Experience with Agile (Scrum) and SDLC
• Experience with multi-tier applications (microservices/SOA)

Preferred

• Azure cloud experience and migrations
• ETL processes and Azure SQL
• Power BI reporting
• DevOps / CI-CD (Git)
• Relevant certifications (Azure, DBA)

QA Engineer Automated 3

Support Technician 3

ERP Developer 3

Security Receptionist

We are seeking a Security Receptionist for a client in Tampa, Florida.

To apply, send resume to: recruiting@millgroupusa.com


Responsibilities:

• Front desk support
• Greet visitors
• Customer Service
• Issuing and creating visitor badges
• Collecting registrations
• Checking people in/out

Requirements:

• Experience making visitor badges
• Friendly attitude
• Highly organized

Systems Analyst 3

Systems Analyst 3

GitHub Administrator will be responsible for governance, security, compliance, and automation of the GitHub Enterprise platform. Ensure DevSecOps enablement, audit readiness, and standardized CI/CD practices across the enterprise software development lifecycle.

Requirements:

• 8 years’ experience in Git-based version control administration
• 8 years of hands-on experience managing GitHub Enterprise (Cloud or Server) organizations
• 8 years expertise in RBAC, SAML/SSO, and branch protection strategies
• 8 years’ proficiency in GitHub Actions and YAML-based workflow automation
• 8 years’ experience integrating CI/CD pipelines with cloud platforms (AWS preferred)
• Experience with audit logging, compliance reporting, and access reviews
• Proficiency in scripting (Python, Bash, PowerShell) for automation
• 8 years’ experience implementing DevSecOps practices within CI/CD pipelines
• Experience with GitHub Advanced Security (CodeQL, Secret Scanning)
• Experience with Infrastructure as Code (Terraform, Bicep)
• Knowledge of policy-as-code implementations
• Ability to document governance standards and developer guides
• Experience leading technical enablement sessions

UX Writer

UX Writer

About the Role
We’re looking for a talented UX Writer to join our team. You’ll independently apply human-centered design principles, content strategy, and UX writing best practices to deliver high-quality content across multiple digital channels.
What You’ll Do

• Create and optimize user-focused content for:
  • Client website and mobile app
  • Emails, SMS, and push notifications
• Translate business requirements into clear, actionable, and user-friendly messaging
• Develop content strategies that align with user needs and business objectives
• Collaborate closely with designers, product teams, and subject matter experts
• Ensure content aligns with:
  • Brand voice and tone guidelines
  • Accessibility standards
  • SEO best practices
• Conduct keyword research and apply insights to improve content performance

• UX Writing / Content Design – 2+ years
• Figma, SEO, AP Style, and Style Guides – 2+ years
• Cross-functional Collaboration – 2+ years working with SMEs and design teams
• Portfolio required (must showcase UX writing samples)

• UX writing (not UX design/research) certification
• Experience with design systems and content management systems
• Intermediate proficiency in Figma
• Background in financial services or insurance

Digital Experience Analyst

Digital Experience Analyst 
(Entry-Level Opportunity – Launch Your Career in Digital Product Management)
 
About the Opportunity
Ready to kick-start your career in the digital world? Join a leading U.S. insurance carrier’s eCommerce team and play a key role in shaping how millions of customers interact with our products online.
 
As a Digital Experience Analyst, you’ll help create and improve high-impact landing pages that inform, engage, and inspire customers to take action.
You’ll collaborate with experts across marketing, design, and technology to make sure every page tells a clear story, looks great, performs well — and delivers results. This is the perfect opportunity for a recent graduate who’s detail-oriented, curious, and excited to learn how digital strategy, content, and analytics come together to drive business success.
 
What You’ll Do
Support the development and optimization of product landing pages for multiple insurance lines. Coordinate updates with design, content, SEO, and compliance partners. Track timelines, deliverables, and key performance metrics for each project. Research competitor websites and share ideas to improve our digital experience. Build and maintain organized project documentation, reports, and dashboards. Present progress and findings in weekly status meetings with team members and stakeholders.
 
What We’re Looking For 

• Bachelor’s degree in Marketing /Design
• Strong GPA (3.25 or higher preferred). 
• Solid understanding of Microsoft Excel, PowerPoint, and Word. 
• Excellent communication skills — both written and verbal. 
• Strong attention to detail, curiosity, and a love for problem-solving. 
• Interest in digital marketing, online shopping experiences, or product strategy. 
• Enjoys working with data and technology to improve performance.

• Naturally curious and love learning how things work. 
• Proactive — you don’t wait to be told what to do next. 
• Detail-oriented — you notice the small things that make a big difference. 
• Creative — you like finding new and better ways to do things. 
• Analytical — you’re comfortable in Excel and enjoy using numbers to tell a story. 
• Collaborative — you communicate well with people across teams.

Copy Editor Intermediate

Copy Editor 
 
 Required Skills

1. UX Writing / Content Design – 4+ years
   Creating user-focused digital content using human-centered design principles.
2. SEO & Editorial Standards – 2+ years
   Strong knowledge of SEO best practices, AP Style, and editorial style guides.
3. Cross-functional Collaboration – 2+ years
   Experience working with design teams and subject matter experts to develop effective digital experiences.

• Figma
• SEMrush
• Adobe Experience Manager (AEM) – preferred

• Write and edit clear, concise, conversational content for digital experiences aligned with brand and style guidelines.
• Collaborate with designers, product teams, and stakeholders to deliver cohesive user experiences.
• Work within Figma to edit copy within components, frames, modals, and prototypes and navigate design layers.
• Apply SEO best practices using SEMrush to optimize digital content.
• Publish and manage content through AEM.
• Analyze business requirements and translate them into effective user-focused content.
• Deliver high-quality work in a fast-paced environment, often completing projects within 1–3 days depending on complexity.

• UX Writing Certification
• Strong portfolio or writing samples (required)
• Experience building page flows from component libraries in Figma

Sr. Business Analyst

Senior Business Analyst (Fraud / Data / Project Delivery)

We are seeking a Senior Business Analyst to support Fraud Strategy and Fraud Modeling initiatives by translating complex technical requirements into clear business solutions. This role partners with cross-functional teams to manage project intake, define requirements, and support delivery of fraud technology initiatives.
Key Responsibilities

• Partner with fraud strategy, modeling, and technology teams to gather, analyze, and document business requirements.
• Conduct project intake and scope definition for new fraud technology initiatives.
• Create Business Requirement Documents (BRDs), process flows, and functional specifications.
• Support project delivery and execution using JIRA / JIRA Work Management (JWM).
• Track initiatives from request intake through development, UAT, and deployment.
• Facilitate meetings with stakeholders and translate technical concepts for non-technical audiences.
• Support UAT coordination, release activities, and post-release validation.
• Identify process improvements, KPIs, and cost reduction opportunities.

1. Business Analysis & Stakeholder Communication – 5+ years
   Ability to translate complex technical concepts into clear business requirements and documentation.
2. Fraud Analytics / Data Pipelines / Data Modeling – 3+ years (preferred)
   Experience supporting fraud strategy, analytics models, or data pipeline initiatives.
3. Project & Initiative Management – 4+ years
   Ability to manage project deliverables, timelines, and cross-team coordination.

• JIRA / JIRA Work Management (JWM)
• SQL / Database technologies (Oracle PL/SQL, MySQL or similar)
• Confluence and defect tracking tools

• Experience supporting large-scale enterprise applications
• Knowledge of data structures, reporting, and KPI analysis
• Experience with Agile delivery environments
• Strong collaboration skills with both technical and business stakeholders

• Fraud technology initiative intake and prioritization
• Requirements documentation and stakeholder alignment
• Cross-team coordination for feature refinement, UAT, and deployment
• Monitoring project progress and escalating risks or roadblocks

UX Designer Sr.

Senior UX Designer
 
We’re looking for a UX Designer with a strong visual design foundation to support and evolve our digital product experiences.
You’ll contribute to the creation and maintenance of scalable design systems, ensuring consistency across platforms while helping shape how users interact with our products visually.
 
Key Responsibilities

• Design and develop iconography systems that enhance usability and visual clarity
• Create and refine custom typefaces and typographic standards
• Build and maintain icon and illustration libraries within a design system
• Produce assets tailored for native applications and web platforms
• Collaborate with UX, product, and engineering teams to support digital experiences
• Leverage design system libraries and components for scalable design solutions
• Ensure consistency, accessibility, and quality across all visual assets

• Experience as a UX Designer, Visual Designer, or similar role
• Strong background in iconography, illustration, and visual design systems
• Experience working on digital products (web and/or native platforms)
• Solid understanding of typography and typeface development
• Experience managing and scaling icon/illustration libraries
• Familiarity with design system tools and library features
• Proficiency in Sketch or similar design tools

• Experience in UX, Product, or Interaction Design
• Familiarity with Figma or willingness to transition to Figma
• Understanding of component-based design systems and workflows

UX Designer Jr

We are seeking Junior UX Designers who are early in their careers and eager to grow within a collaborative, fast-paced design systems environment. This is an excellent opportunity to gain hands-on experience contributing to enterprise-level UX design.
 
Key Responsibilities

• Contribute to creating and maintaining reusable components and patterns
• Collaborate with cross-functional teams including designers, developers, and product teams
• Assist in translating brand guidelines into scalable digital experiences
• Help ensure accessibility and usability standards are met across platforms
• Participate in design reviews, feedback sessions, and iterative improvements

• Up to 2 years of UX design experience (including internships or academic experience)
• Basic understanding of enterprise design systems and their importance
• Exposure to native platforms (iOS and Android) or willingness to learn
• Ability to collaborate effectively with cross-functional teams
• Strong willingness to learn and adapt quickly in a dynamic environment

• Experience contributing to or working on a rebrand initiative
• Strong visual design skills and an eye-catching portfolio
• Experience with Figma and Atlassian Suite (strongly preferred)
• Familiarity with Sketch or similar design tools
• Experience with design system documentation tools such as Zeroheight, InVision, or Knapsack

Copy Editor Sr

Senior Copy Editor (UX Writing / Content Design)

We are seeking a Senior Copy Editor with strong UX writing and content design experience to create clear, engaging, and high-performing digital content. This role supports innovative and compliant digital experiences that serve members, service representatives, and business partners. The ideal candidate is highly collaborative, detail-oriented, and comfortable working in a fast-paced, deadline-driven environment.
Top Required Skills

1. UX Writing / Content Design – 6+ years
   Creating user-focused digital content using human-centered design principles.
2. SEO & Editorial Standards – 4+ years
   Strong knowledge of SEO best practices, AP Style, and editorial style guides.
3. Cross-functional Collaboration – 4+ years
   Experience working with design teams and subject matter experts to develop effective digital experiences.

• Figma
• SEMrush
• Adobe Experience Manager (AEM) – preferred

• Write and edit clear, concise, conversational content for digital experiences aligned with brand and style guidelines.
• Collaborate with designers, product teams, and stakeholders to deliver cohesive user experiences.
• Work within Figma to edit copy within components, frames, modals, and prototypes and navigate design layers.
• Apply SEO best practices using SEMrush to optimize digital content.
• Publish and manage content through AEM.
• Analyze business requirements and translate them into effective user-focused content.
• Deliver high-quality work in a fast-paced environment, often completing projects within 1–3 days depending on complexity.

• UX Writing Certification
• Strong portfolio or writing samples (required)
• Experience building page flows from component libraries in Figma

Instructional Designer

Instructional Designer – Remote!
 
Job Description:
 
Creating new training such as ILT, eLearning, videos, depending on the final request from the business.
Content is centered around auto non-injury claims.
Must be able to work in a fast-paced, agile environment.

 
Requirements:

• 3 or more years of Instructional Design/ILT
• Experience in an Agile Environment.
• Strong communication skills to collaborate with SME’s
• Adobe Suite & Articulate
• Ability to handle multiple projects/deadlines at once
• Audio Editing experience
• Strong work ethic
• Portfolio is required
• Insurance experience is preferred

UX Designer: Senior

Senior UX Designer

Required:

• Ideally 8 years of UX Design
• Figma- must be strong in this tool to include local libraries, variables, auto layout etc.
• Design Systems
• Enterprise Level experience (open to candidates who worked for an agency who supported large enterprise companies as well)
• Native experience
• Able to solve complex UI/UX problems
• Strong Communication- be able to defend design decisions/rational
• Portfolio- website ideally (needs to be modern, clean)

• Working with/on Design Research (not the focus)
• Workshop Facilitation

UX Writer / Content Designer

UX Writer/Content Designer Sr – 100% REMOTE 

Schedule: M–F, 8–5 or 9–6 CST (regardless of contractor’s time zone)

Location: 100% Remote (unless in SAT, then Hybrid with 4 days per week in the SAT HM office)
 
Daily Duties
Our user experience writers use Figma to create their content and layout - sometimes they use MSWord. SEM rush is used for keyword research.
 
Required skills

• User experience writing or content design (4 years minimum)
• UX Certification Required
• Very familiar with SEO, AP style, using style guides (4 years minimum)
• Experience working with subject matter experts and design teams to create user experiences
• Proficient with Figma
• Other Tools: SEM Rush and MS Word
• Strong Portfolio or writing samples – A MUST!
• Experience writing for servicing and onboarding flows, storefront pages, omni-channel, text messages, push notifications, emails
• Ability to write in a conversational tone
• Ability to work in a fast-paced, deadline-driven environment
• Ability to use constructive feedback and adapt writing style when needed

• Financial Services industry writing experience
• Experience using Adobe Experience Manager (AEM)
• Familiar with AI prompt writing

• Intermediate use of design systems/content management systems, intermediate knowledge in Figma and experience in financial/insurance services are a plus. SEO writing experience is also a plus.

Data Entry Clerk

Digital Project Manager

Digital Project Manager – REMOTE
 
This role is responsible for providing project management support to a digital risk mitigation team that provides the following back-office services:

• Performs annual compliance reviews of over 1,000 digital eCommerce experiences (i.e. digital landing pages, product quotes and buy flow pages, etc.).
• Owns processes and controls that ensure compliance with enterprise policies relating to digital content.
• Retires digital landing pages that are outdated or no longer valid.
• Maintains digital disclosure library.

• Strong knowledge of Project Management practices.
• High proficiency with Microsoft Office
• Strong Communication Skills (both verbal and written) – this role will interface with numerous stakeholders, and they will need to be able to communicate with the stakeholders effectively and efficiently (2 + years).
• Strong Planning and Execution Skills – this role will require the ability to plan out several small projects involving several stakeholders, leading the project, serving as a one of the project resources on some of the projects, and escalating any concerns along the way (2 + years).
• Strong experience with maintaining and analyzing metrics.
• A plus would be experience with process improvement – documenting existing processes, monitoring process effectiveness, making recommendations to improve processes, etc.

• Strong Understanding and Knowledge of Digital Online Shopping Experiences – familiarity with how companies use the digital channel to promote, sale and service their products (2 + years).
• Experience working in Jira Workforce Management (JWM)
• Proactive and a problem solver

Data Entry Specialist

We are seeking a Data Entry Specialist for a client in San Antonio.
 
Job Duties:

Use Workforce management tools to support contact center workforce management performance (ex. daily staff requirements, schedule efficiency, and time off).
Provide front-line contact center employees guidance and direction for scheduling and time off processes.
Monitor contact center trends to plan and maximize efficiency and ensure the contact center meets key performance metrics.
 
Requirements:

2 years of data entry experience
Calendar or scheduling experience
Good verbal and written communication skills
Experience with NICE or a similar platform is a plus
Experience in workforce management within a contact center environment is a plus


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UX Copywriter

We are seeking a UX Copywriter.  100% Remote - WFH
 
Ideal candidate for this role should be able to write human, encouraging, and forward-thinking language that drives digital adoption, builds brand loyalty, and keeps users moving forward.


Responsibilities:
 
Reviewing website content for optimization to drive more engagement
Creating new content for new experiences added for member claims
Assisting with migration to Adobe Experience Manager

Requirements:
 
5-8 years of content writing, UX writing, designing content for customers facing digital claims experience
A history of working with designers, product managers, product marketing teams, researchers, data analysts, and/or other writers to build exceptional product experiences
Experience writing product copy for websites, apps, landing pages, SMS & push notifications, and transactional emails
High degree of comfort translating complex concepts into clear and engaging writing with a solid, consistent voice
Super strong attention to detail, both in word selection for micro-copy as well as overall organization and documentation of ideas and projects
Knowledge of online technology and related products, including web and mobile UI
Portfolio of work that demonstrates how they've used insight, empathy, and language to create simple and effective user experiences
 ;

Data Analyst with SQL

Data Analyst with SQL - REMOTE - WFH! 
 

Requirements:

6 years of strong SQL experience
4-6 years of SAS experience
Pro-active, able to work independently and hit the ground running
Hands on data manipulation and scripting experience
Excellent communication skills
 
Preferred:

Big bank experience
Credit analyst/Credit risk experience


 ;

Loan Origination Call Quality Review Specialist

Loan Origination Call Quality Review Specialist – Phoenix
 
Responsibilities:
·         Listen to recorded loan origination calls and score against a compliance checklist. Validating original call – was the call done right.
·         Identify overall compliance related behavior trends and communicate to management
·         Understand and perform certain performance metrics, including number of calls monitored and accuracy ratio.
 
Requirements:
2 years of recent mortgage underwriting, loan origination or similar mortgage experience (loan origination, mortgage processing, mortgage broker, loan officer, secondary marketing experience)
Actively taking mortgage applications
Experience with call monitoring or reviewing calls for mortgage/banking compliance.
Excellent listening skills 
Critical thinking skills
Cadence or Gridspace
High school diploma or GED equivalent.
 
 ;

UX Copywriter

We are seeking a UX Copywriter.  100% Remote - WFH
 
Ideal candidate for this role should be able to write human, encouraging, and forward-thinking language that drives digital adoption, builds brand loyalty, and keeps users moving forward.


Responsibilities:
 
Reviewing website content for optimization to drive more engagement
Creating new content for new experiences added for member claims
Assisting with migration to Adobe Experience Manager

Requirements:
 
5-8 years of content writing, UX writing, designing content for customers facing digital claims experience
A history of working with designers, product managers, product marketing teams, researchers, data analysts, and/or other writers to build exceptional product experiences
Experience writing product copy for websites, apps, landing pages, SMS & push notifications, and transactional emails
High degree of comfort translating complex concepts into clear and engaging writing with a solid, consistent voice
Super strong attention to detail, both in word selection for micro-copy as well as overall organization and documentation of ideas and projects
Knowledge of online technology and related products, including web and mobile UI
Portfolio of work that demonstrates how they've used insight, empathy, and language to create simple and effective user experiences
 ;