UX Designer

We are seeking a UX Designer for a client in San Antonio, Texas.

Due to COVID -19, this request will be full time WFH for the duration of the assignment.
 
Required Experience:

• Must be comfortable talking with and sharing designs with stakeholders.
• Strong understanding of UX, UX plans and best practices (will want to see, discuss)
• A working understanding of employing a variety of HCD design methods
• Understanding of HCD best practices
• Solid mobile design skills and an understanding of Google Material Design and the Apple HIG practices (will want to see, discuss from portfolio)
• Experience working with design research, would be nice if candidate were familiar with putting together design research tests or research plans on a rudimentary level or higher.
• Someone who is comfortable with being self-directed but also understands the importance of collaboration with both teammates and other teams.
• Looking for a designer that has experience responsive web design (will want to see examples in portfolio and discuss them)
• Experienced with designing in tight deadline environments.
• Research experience is a plus

Process Engineer Lead

 We are seeking Lead Process Engineers for a client in San Antonio, Texas.
 
Due to COVID -19 This request will be full time WFH for the duration of the assignment.
 
Job Description:
A strategic partner in identifying potential process engineering opportunities.
Leads and facilitates cross-functional teams, in the application of process engineering principles to design and/or optimize business processes and their overall performance.
Manages multiple initiatives of significant scope and complexity.


Requirements:

Black Belt certification
Operational/Process Knowledge around claims
Familiarity with Lean Six Sigma
Process mapping experience with either iGrafx or Visio
Self Starter
Ability to visualize a process while documenting it; including identifying potential alternative scenarios that may alter the flow of a process
Knowledge of back-end insurance operations processes
Ability to pull information from novice participants regarding the activities they perform (and facilitate in a virtual environment)
Ability to get and stay organized in a virtual, ambiguous environment.
Ability to manage time and priorities to meet organizational goals
 

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Dispute Analyst Jr.

We are seeking Dispute Analysts for a client in San Antonio, Texas.
 
This position will be WFH to start but will transition back to the office in the future.
 
The Dispute Analyst protects the financial interests of our members by researching, analyzing, and processing disputes and escalated inquiries to recover funds for the member in accordance with all Regulatory Requirements and Association rules
 
 
Requirements:
2+ years of back-office disputes/ fraud investigation experience in ACH Disputes/ Fraud
 
1 year of customer contact experience in a financial services organization to include dispute processing and/or conflict resolution.
 
Experience working under Banking Regulations including Reg E, as well as UDAAP and all applicable financial regulations.
 
Experience working in specific systems and tools (to include Windows operating system environment, Microsoft Office, Fidelity and/or Visa Online).
 
Knowledge of federal laws, rules, and regulations to include Reg E – Error resolution knowledge, UDAAP
 
PepPlus system experience a plus
 
 
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Fraud Prevention and Detection Analyst Jr

Marketing Manager Sr.

REMOTE!

We are seeking a Marketing Manager for a client in San Antonio, Texas.

Due to COVID -19 This request will be full time WFH for the duration of the assignment.

Required Experience:

Marketing campaign strategy and creative development;
Working with legal and compliance partners to identify and manage risk;
Marketing campaign execution;
Microsoft Office Suite
Adobe Campaign
IBM Unica Campaign


Job Duties:

•           Effectively follows the marketing process to coordinate and align peers, enterprise partners and senior management and / or provides leadership and guidance in the development and execution of marketing campaigns and go-to-market plans, identifying opportunities and potential solutions.
•           Synthesizes analyses, identifies root causes, and develops and recommends key work products.
•           Applies mathematical and statistical concepts to effectively gather and interpret data, performing gap analysis on external and internal business environments and member data and / or leads the facilitation and maintenance of data in internal systems and/or campaign planning tools.
•           Evaluates technology and products for trends, strategic vision and scalability and / or leads team members to facilitate delivery of a project or campaign, effectively managing agency to ensure alignment with goals and priorities.
•           Provides guidance in a process management role through the creation, monitoring and execution of new processes, in addition to enhancements to current processes with little or no supervision.
•           Guides team members in the development and delivery of their work products.
•           Serves as a resource to team members on escalated issues of an unusual nature.
•           Applies knowledge of marketing principles to independently complete complex work assignments and problem resolution.
•           Applies advanced knowledge of the business, its products and processes.
 
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Communications Partner

UI/UX Designer Mid

REMOTE!
 
We are seeking UI/UX Designers to support the delivery of design solutions to meet business goals and to contribute to the standardization of team operations and processes
 
Due to COVID -19 This request will be full time WFH for the duration of the assignment.
 
Requirements:

• High level of organization and attention to detail
• Critical thinking skills
• Experience partnering with agile teams through execution
• Experience collaborating on a distributed team and keeping core team hours
• Experience designing interactions for desktop, web app, SAAS, productivity applications, and/or Enterprise applications
• Ability to provide rationale for design decisions based on user feedback, competitive analysis, and design best practices
• Sketch, Invision
• Confluence, Mural

• Experience participating in design research activities
• Experience applying design thinking methods to build cross-functional alignment

Release Train Engineer

Sr Risk Analyst

We are seeking Senior Risk Analysts for a client in Phoenix, Arizona.
 
This position will start as WFH but will transition back to the office in the next year. 
 
PERFORMANCE EXPECTATIONS (Key Success Factors)

• Identifies and seeks key stakeholders across the enterprise to support the identification, assessment, aggregation and the overall management of risks and controls.
• Presents findings and recommendations to various levels of leadership.
• Routinely communicates results of risk assessments to governance committees, business process owners and various levels of leadership and influences decision making.
• Develops process and procedures for successful implementation of new risk policies, practices, appetites and solutions to ensure holistic understanding and management of risks according to industry best practice.
• Develops strategies, tools, and methodologies to measure, monitor, and report risks.
• Applies expert knowledge to utilize or produce analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.
• Leads, assembles and facilitates cross-functional teams to identify, assess, aggregate and mitigate current and emerging risk events.
• Serves as the point of contact for senior risk leadership on projects and special management requests that often impact the enterprise or core operating area.
• Formulates and reviews stress test plans for a line of business or the enterprise.
• Evaluates results, and frames contingency plans in partnership with key business stakeholders.

Anti-Money Laundering Comp. Mid

We are seeking Anti Money Laundering Analysts for a client in Phoenix, Arizona.
 
This position will be WFH to start but will transition back to the office in the future.
 
 
Requirements:
 
OFAC/Sanctions compliance subject matter experience and background.
BSA/AML compliance background.
Demonstrated ability to understand, apply OFAC, other sanctions regulations to complex OFAC screening scenarios in a real-time environment.
Independently performs assignments, conducts problem resolution in an operations environment
Microsoft Office experience
Google research knowledge
 
Job Description:
Performs a variety of duties to assist the Enterprise with compliance of the Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), USA PATRIOT Act, and other anti-money laundering program requirements. Responsible for reviewing transactional data to detect, report and prevent suspected money laundering and terrorist financing activities. Independently performs moderately complex to complex work assignments and provides problem resolution.
 
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Compensation Advisor Mid

Senior UI/UX Designer

REMOTE!
 
We are seeking Senior UI/UX Designers for a client in San Antonio, Texas.
Due to COVID -19 This request will be full time WFH for the duration of the assignment.
 
Requirements:

6 years of relevant, on-the-job experience in a Product Design, UX Design, Service Design or Design Research role delivering complex design systems for web and native applications.
Highly organized, with the ability to work on multiple projects/task at once while managing a diverse group of employees.
Extensive experience designing and supporting digital products inside an Agile environment using human-centered design principles, methods and problem-solving strategies.
A portfolio that demonstrates extensive experience designing digital experiences for mobile and web-based applications.
Demonstrated ability to work fluently in standard applications, including Sketch, InVision (or comparable prototyping tools), Adobe CC and Microsoft Office Suite.
Advanced facilitation, collaboration and consensus-building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders.
Excellent written and verbal communication skills, interpersonal skills, time management skills and strong attention to detail.
Demonstrated advanced understanding of new technologies and best practices in website navigation, browsers, mobile patterns, information architecture and usability.
Demonstrated experience designing user interfaces for web and mobile applications (iOS, Android, etc.)
Demonstrates a strategic mindset by decomposing complex problems into a clear and achievable workstream requiring limited support and direction for decision making 
 
Preferred:

Facilitates workshops with/for teams using a mix of design thinking, Lean and Agile methods and activities, incorporating a human-centered approach into established workflows.
Builds and nurtures relationships with key collaborators, stakeholders, and colleagues, contributing to increased inclusion, belonging, and collaboration among teams. 
Designs, prototypes, and delivers services, tools, and learning experiences that make it possible for teams to learn and practice design thinking, collaborative approaches, and human-centered design on-the-job.
 ;

UI/UX Designer Mid

IT Scrum Master

We are seeking Scrum Masters for a client in San Antonio, Texas.
This position will be WFH to start but will transition back to the office in the future.
 
Requirements:

• Jira tooling
• Certification as SAFe Scrum Master (SSM) or PSM with SAFe experience
• Demonstrated excellence in verbal and in written communication
• Minimum 3 to 5 years facilitating minimum of 2 teams concurrently
• Experience with Financial Services / CFO systems or Business/Accounting/Finance Degree/certificate
• This candidate will assist with team/project costing financials tracking

• Facilitates seamless collaboration and maximizes team performance across multiple technical and/or non-technical teams to ensure rapid delivery of products and timeline achievement of goals.
• Ensures cross team coordination.
• Removes impediments to team progress whether internal to the team or organizational in nature.
• Escalates impediments to facilitate rapid resolution and supports efforts to resolve systemic impediments that continually block teams within their organization.
• Supports and educates product owners, especially with respect to refining and managing the product backlog and decision making.
• Ensures effective communication with Scrum teams and other cross-functional teams; schedules and facilitates cross-functional meetings, and ensures appropriate status tools, radiators, and reports are produced in order to effectively provide transparency on team's (or multiple teams') progress/productivity.
• Acts as a technical resource on Agile methodology to development teams, product owners, and management.
• Participates in Scrum Master Community of practice and mentors other Scrum Masters.
• For technology related efforts, understands release-when ready, test-driven development, continuous integration, product demonstration and other technical engineering practices and guides team on leveraging them.
• Supports and educates product owners, especially with respect to refining and managing the product backlog and decision making.
• Ensures effective communication with Scrum teams and other cross-functional teams.
• Schedules and facilitates cross-functional meetings, and ensures appropriate documentation and reports are produced in order to effectively monitor progress/productivity.

z/OS DB2 DBA Mainframe

Life/Health Call Rep

We are seeking Life/Health Member Representative for offices in San Antonio, Tampa, and Phoenix

 
This position will be WFH to start but will transition back to the office in the future.
 
Requirements:
 
1 year of call center experience
Multitasking experience
Experience in the life, health and annuity industry are preferred.
 
Job Description:
Receives, processes, and fulfills member service requests for life, health, and annuity policies through various member contact channels.
Applies foundational member servicing techniques.
Asks questions to discover key information and life events in order to understand the member need, and documents relevant information.
Recognizes member verbal cues and potential opportunities to meet the member’s need through a product or service.
Encourages member to take action to address needs and opportunities.
Supports enterprise business goals through the achievement of quality and member experience measures.
 
Minimum Education:
High School Diploma
General Equivalency Diploma
 
                                               
 
 
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Anti-Money Laundering Compliance Analyst

We are seeking Anti-Money Laundering Analysts for a client in San Antonio, Texas.
 
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
 
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
 
Required Experience:

3 years’ experience of open media research for adverse media
3 years’ experience writing AML customer narratives and dispositions
Ability to independently manage daily queue of alerts and meeting alert deadlines
Lexis Nexis products
Microsoft Office
Adobe Acrobat

Job Duties:

• Utilizes an Anti-Money Laundering (AML) case management tool and other internal software driven systems to monitor, research and analyze trends related to member transactional activity.
• Utilizes financial product, system, and process knowledge in all lines of business to detect and analyze money laundering and terrorist finance activity.
• Refers unusual/out of pattern transactional activity to the Anti-Money Laundering Investigations (AMLI) for further investigation and potential regulatory reporting.
• Understands and applies maturing knowledge of BSA, AML, OFAC, and other AML regulatory policies.
• Keeps abreast of new rules, regulations and reputational risks to assist in development, implementation and revision of current policies and procedures.
• May assist with the validation/testing of current alert scenarios, systemic alerts and manual referrals.
• Identifies and recommends potential solutions that monitor, detect, or prevent money laundering or terrorist finance activity.



 
 
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Data Entry Operator Sr.

We are seeking Data Entry Operators for a client in San Antonio, Texas. – 2 year contract!
 
Required Experience:

10 key entry
Knowledge of Excel
Processing experience is a plus
 
Job Duties:
•           Under minimal supervision performs direct data entry into the agency management system for new, renewal, and adjustments.
•           Performs quality control to assure policy forms match the agency management system and notifies managers of discrepancies.
•           Analyzes return mail and assures correct addresses are in all systems utilized by the particular product line.
•           Prepares correspondence and other documents to include financial responsibility filings.
 



 
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Risk Analyst Sr.

We are seeking Senior Risk Analysts for a client in San Antonio, Texas!
 
 
Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
 
Requirements:

Risk Management/Mitigation experience – 10 years
Critical thinking (ability to consider multiple components at one time) – 10 years
Ability to influence peers and/or senior leaders – 10 years
Familiarity with mergers and acquisitions

Job Duties:

•           Partners with key stakeholders in the business to identify, assess, aggregate and document risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and third-party operations using advanced knowledge.
•           Presents findings to various levels of leadership.
•           Communicates results of risk assessments to governance committees, business process owners and various levels of leadership.
•           Implements new risk policies, practices, appetites and solutions to ensure holistic understanding and management of risks according to industry best practice.
•           Enhances and contributes to strategies, tools, and methodologies to measure, monitor, and report risks.
•           Applies advanced knowledge to utilize or produce analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.
•           Serves as a key contributor in cross-functional teams to identify, assess, aggregate and mitigate current and emerging risk events.
•           Effectively contributes to projects that impact the organization.
•           Serves as a key contributor on projects that may impact the enterprise or a core operating area.
•           Formulates stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business stakeholders.
 
 
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Java Developer Mid

REMOTE!
 
We are seeking Java Developers for a client in San Antonio, Texas.
 
 
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
 
Requirements:

Java – 3 -5 years
JavaScript – 3 -5 years
XML – 3 -5 years
RTC (or other version control)
Eclipse or JBoss
SmartBear (or other collaborative code review technology)

Daily Responsibilities:
Write and review code with peers.
Meet with business partners to understand priorities and coding requirements.
Attend Agile ceremonies.
 
 ;

IT Requirements /Business Analyst

The IT Requirements /Business Analyst is an integral part of our Project Management Office (PMO). The ideal candidate will possess strong team building and data analytical skills. Primary tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users. Broad responsibilities include:
 

• Evaluating business processes, anticipating requirements, and uncovering areas for improvement.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis; then documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managerial staff.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.

• A bachelor’s degree in business or related field.
• A minimum of 1 year of experience in business analysis or a related field.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Effective documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.

• 3 years experience in business analysis or a related field.
• Experience working in the investment industry.
• Experience leading and developing top performing teams.
• A history of leading and supporting successful projects.
• Experience creating detailed reports and giving presentations.

Trust Officer

We are seeking a Trust Officer for a client in San Antonio, Texas!


Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
 
Requirements:
 
5 plus years with complex trust/investment experience
Ability to clearly communicate by phone and in writing about trust documents/trust administration/issues.
Ability to efficiently and effectively manage time and continuously prioritize day to achieve job requirements.
Effective documentation of calls, requests and actions taken
Trust Desk experience or other trust software experience
 
Job Duties:
 
Answer and initiate trust beneficiary and powerholder phone calls; respond appropriately, accurately, thoroughly to trust needs
Document calls, requests and actions taken
Complete fiduciary administration activities for trust accounts
Review and understand trust/legal documents
 
 
 

Experience Owner Sr

Administrative Assistant

We are seeking an Administrative Assistant for a client in Orange County, California.
 
Requirements:

Microsoft Office experience for calendaring and tasking
Great phone and communication skills
The ability to quickly learn internal software for scanning and saving documents

Daily Duties:

Support the legal team with Clerical duties including answering the phone, processing medical authorizations and follow up, processing deposition transcripts and file archiving.
Calling attorneys, court staff, and clients to schedule appointments, hearings, mediations, and depositions.
Sending deposition notices, and emails confirming appointments.
Entering case data into a database
 ;

Technical Writer Lead

UI/UX Designer Mid

We are seeking UI/UX Designers for a client in San Antonio, Texas!
 
 
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
 
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
 
 
We are looking for a strong visual and interaction designer who is familiar with HCD / Design Thinking. This position will flex into different areas, which requires the ability to understand complicated processes in order to provide value design solutions to our business partners.
 
 
Requirements:
Need to have a proven track record of working in fast-paced, enterprise-level environments (i.e. healthcare, other financial services companies)
 
Being flexible and comfortable with many different design assignments and working in collaboration with several different design teams

Sketch, InVision, MURAL, Zoom and/or the ability to learn these tools quickly.

Need to be able to show at least 3 case studies showing high quality work with design thinking artifacts to show process and thinking


Job Duties:

• Applies maturing knowledge of design and production at the product or channel level.
• Resolves design and/or technical issues. Serves as a resource to less experienced team members on escalated issues of a routine nature.
• Contributes to project scope definition, scheduling, and budget objectives.
• Provides input in determining design deliverables, developing work breakdown structures and schedules, and estimating costs and resource requirements.
• Builds relationships with the business, project delivery and associated design and development points of contact. May serve as a design point of contact for user interface projects.
• Participates in improvement and development initiatives conforming to published web standards.

Risk Analyst Mid-Level

Administrative Assistant

Relationship Manager Senior

IT Project Mgr Lead

We are seeking IT Project Managers for a client in San Antonio or Plano, Texas.
 
Due to COVID 19, this position will be WFH to start.  Candidates are expected to be able to return to the office once things are settled down.



Required Skills: 

Defining project objectives, project scope, roles & responsibilities.
Defining resource requirements and managing resource availability & allocation – both internal and third party.
Outlining a budget based on requirements and tracking costs to deliver project on budget.
Preparing a detailed project plan to schedule key project milestones, workstreams & activities.
Managing delivery of the project according to this plan.
Tracking project and providing regular reports on project status to project team and key stakeholders.
Managing and adjusting for any changes in project scope, schedule and / or budget.
Identifying and mitigating potential risks.
Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.
 

 
 ;

QA Analyst

We are seeking QA Analysts for a client in Plano, Texas.
 
Due to COVID 19, this position will be WFH to start.  Candidates are expected to be able to return to the office once things are settled down.


Required Skills: 

Test Automation with tools like Selenium or Eclipse, Jaws, QTest
Excellent Communication/Collaboration Skills
Experience building an automated testing framework that encompass all aspects of testing Accessibility, Performance, Regression
Financial Background is a plus
Experience leading a migration process would be helpful

Job Duties:

• Experience documenting requirements and traceability of requirements to test conditions and cases using a requirement management tool (e.g., DOORS, Rational Rose)
• Ability to analyze and recommend the extent of functional testing required based on project requirements
• Responsible for mapping test cases and conditions to requirements
• Responsible for writing test cases and conditions
• Experience documenting business rules and traceability of business rules to test conditions and cases
• Experience developing and recording test cases through an automated tool (e.g., Test Director), or aptitude to learn
• Experience executing test cases and test conditions in a testing environment (e.g., Integration Test, System Test)
• Experience with a defect logging tool (e.g., StarTeam, Harvest, STAT)

Anti-Money Laundering Splst

We are seeking Anti-Money Laundering Specialists for a client in San Antonio, Texas.
 
 
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
 
Requirements:
Financial Services Industry Experience (6 years)
AML/BSA/Patriot Act experience (4 years)
Quality Assurance Support or oversight (4 years)
Excel/MS Office Suite
SalesForce
SharePoint
Job Description
Performs a variety of duties to assist the Enterprise with compliance of the Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), USA PATRIOT Act, and other anti-money laundering program requirements. Responsible for reviewing transactional data to detect, report and prevent suspected money laundering and terrorist financing activities. Independently performs moderately complex to complex work assignments and provides problem resolution. Job Duties:
•           Utilizes an Anti-Money Laundering (AML) case management tool and other internal software driven systems to monitor, research and analyze trends related to member transactional activity.
•           May serve as a resource to less experienced team members.
•           Utilizes financial product, system, and process knowledge in all lines of business to detect and analyze money laundering and terrorist finance activity.
•           Refers unusual/out of pattern transactional activity to the Anti-Money Laundering Investigations (AMLI) for further investigation and potential regulatory reporting.
•           Understands and applies maturing knowledge of BSA, AML, OFAC, and other AML regulatory policies.
•           Keeps abreast of new rules, regulations and reputational risks to assist in development, implementation and revision of current policies and procedures.
•           May assist with the validation/testing of current alert scenarios, systemic alerts and manual referrals.
•           Identifies and recommends potential solutions that monitor, detect, or prevent money laundering or terrorist finance activity.
 
 ;

Decision Science Analyst Mid

We are seeking a Decision Science Analyst for a client in San Antonio, Texas!
 
 
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
 
 
Requirements:
 
Experience in identifying multiple sources of data and transforming data into reports; storytelling (3+ years)
Project and task management skillset (2+ years)
Understanding of compliance and risk management concepts (preferred)
Mid to deep level SQL and experience with a suitable development environment
Mid to deep level Tableau development and maintenance skills
Standard Microsoft toolset; primarily Excel / pivot tables
 
 
 ;

Member Debt Representative

UX Researcher

We are seeking a UX Researcher for a client in San Antonio, Texas!
 
 
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
 
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
 
 
Needed Skills:
 

• Advising on the most appropriate research methods based on your experience.
• Plan, gather, and analyze, insights about users through new studies and review of existing data.
• Compile finished, well-documented research findings to deliver meaningful and actionable insights for internal consumption.
• Manage, Execute, and analyze usability sessions, with support from other team members.
• Lead UX research and run multiple streams of work at one time.
• Thrives on delivering value to our customers frequently.
• Be the voice of the user on your team, alongside the Product Managers, ensuring that the products we deliver solve the customers’ problems while meeting business goals.
• Be able to influence product and design decisions with excellent interpersonal skills.
• Help to create a UX research roadmap for continuous improvement across product teams.
• Conduct competitor and exemplar analysis.
• Conduct workshops with internal stakeholders to align business needs.

• Must have worked with Digital Product/UX teams
• Must show competency working with a variety of research methods from generative research to usability research
• Must be articulate. A good communicator that can share insights to influence business decisions
• Must be a self-starter with the ability to figure out a problem space on their own and track down key stakeholders and team members to get things done.

Unlicensed Investment Ops Reps

 We are seeking Unlicensed Investment Ops Reps for a client in San Antonio, Texas!
 
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
 
Representatives provide guidance, make portfolio recommendations, and provide an array of solutions to build and nurture relationships.

Objective: 

• Deliver best-in-class guidance and service to members/clients
• Ability to retain and nurture relationships
• Educate potential and existing members/clients about investment products and services
• Maintain current knowledge of Victory products, policies and services while keeping abreast of financial markets and regulations
• Deliver on performance goals by uncovering additional client needs and deepening existing relationships
• Serving more members, acquiring new members and meeting more member needs

• Demonstrated passion and interest in financial markets
• Excellent customer service skills with the ability to actively listen to members/clients
• Ability to multi-task in a dynamic environment
• Requires basic knowledge of the organization, products and services
• Excellent verbal and written communication skills
• Proven ability to meet and exceed productivity and performance goals
• Ability to adapt and seek solutions for members/clients in a fast-paced environment
• Focus on member/client satisfaction

• Previous investment or brokerage experience is a plus
• 1+ years of financial industry experience
• Relevant Financial Designation

• 7:30 am – 8:00 pm Monday – Friday
• 8 am – 5 pm Saturdays
• Scheduled lunch 35 minutes and & two 20-minute paid breaks

Licensed Investment Rep

Technical Risk Analysts

We are seeking Technical Risk Analysts for a client in Phoenix, Arizona.
 
For immediate consideration, send resume to: RECRUITING@MILLGROUPUSA.COM
 
Due to COVID 19, this position will be WFH to start.  Candidates are expected to be able to return to the office once things are settled down.
 
Requirements:

• Risk & IT Technical Background
• Must come from a Banking/Financial Background
• Understand how applications are built
• Understanding of information security controls etc.
• Strong Reporting experience (Excel).
• Will be doing aggregated reporting around controls
• No Testing of the controls

• Identifies and seeks key stakeholders across the enterprise to support the identification, assessment, aggregation and the overall management of risks and controls.
• Presents findings and recommendations to various levels of leadership.
• Routinely communicates results of risk assessments to governance committees, business process owners and various levels of leadership and influences decision making.
• Develops process and procedures for successful implementation of new risk policies, practices, appetites and solutions to ensure holistic understanding and management of risks according to industry best practice.
• Develops strategies, tools, and methodologies to measure, monitor, and report risks.
• Applies expert knowledge to utilize or produce analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.
• Leads, assembles and facilitates cross-functional teams to identify, assess, aggregate and mitigate current and emerging risk events.
• Serves as the point of contact for senior risk leadership on projects and special management requests that often impact the enterprise or core operating area.
• Formulates and reviews stress test plans for a line of business or the enterprise.
• Evaluates results, and frames contingency plans in partnership with key business stakeholders.
• Crafts key communications to be delivered to executives and board members.

Senior Recruiter

We are seeking Senior Recruiters for a client in San Antonio, Texas!
 
 
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
 
Requirements:
 
4+ years relevant work experience in recruiting to include working knowledge of relevant employment law.  
4+ years of headhunting expertise for niche, complex roles
4+ years of sourcing experience and demonstrates strong business acumen
 
Job Description:
 
Responsible for the development and maintenance of relationship/partnership with hiring leaders, candidate pools, peer partners, and third-party vendors to deliver candidates for hiring needs. Acts as a Consultant to develop and recommend staffing strategies to proactively identify candidates and assemble diverse pipeline of talent for open positions. Responds to inquiries pertaining to Staffing or business-related policy and process application. Works under minimal supervision. Performs moderately complex to complex work assignments and problem resolution across multiple functions.
 
Job Duties:
•             Provides support on large, more complex staffing initiatives.
•             Identifies and build community partnerships to generate candidates in alignment with organization's hiring/program objectives.
•             Develops and implements creative sourcing strategies to proactively identify candidates and assemble pipeline of talent for open positions.
•             Forecast and manage talent pool size to fulfill workforce plans and hiring objectives.
•             Performs full lifecycle recruiting utilizing various recruitment methods.
•             Guides hiring managers and/or co-workers through the staffing processes to ensure compliance within external and internal regulatory agencies.
•             Identifies appropriate criteria to establish candidate pool and adhere to Data Management Technique for assigned requisitions to meet hiring requirements.
•             Builds candidate pool to meet hiring requirements through leveraging their technical expertise to identify sourcing and networking strategies and tools.
•             Collaborates with hiring leaders and internal partners to proactively identify strategies to understand business requirements and meet hiring requirements.
•             Partner with internal and external partners to establish community networks and relationships in support of our military, diversity and college hiring requirements with minimal guidance.
•             Serves as a resource to less experienced team members on escalated issues of a routine nature.
•             Acquires and applies intermediate knowledge of relevant human resources discipline(s), specifically employment law, policy and procedure.
•             Resolves issues and navigates obstacles to deliver work product.
•             Performs other duties as assigned by management.
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Corporate HR Recruiter

We are seeking a Corporate HR Recruiter for a client in San Antonio, Texas!
 
Note: Due to COVID -19 This request will be full time WFH for the duration of the assignment. This means candidates will need their own computers and high-speed Internet access as a requirement for WFH capabilities.
 
Requirements:
Six plus years of full cycle recruiting with experience in Corporate recruiting and HR recruiting.
Creative sourcing strategies and tool utilization (LinkedIn, Talent Neuron, social media, networking)
Stakeholder management (6+ years)
WorkDay ATS
Microsoft Office
SmashFly (preferred)
 
 Job Duties:
•           Provides support on large, more complex staffing initiatives.
•           Identifies and build community partnerships to generate candidates in alignment with organization's hiring/program objectives.
•           Develops and implements creative sourcing strategies to proactively identify candidates and assemble pipeline of talent for open positions.
•           Forecast and manage talent pool size to fulfill workforce plans and hiring objectives.
•           Performs full lifecycle recruiting utilizing various recruitment methods.
•           Guides hiring managers and/or co-workers through the staffing processes to ensure compliance within external and internal regulatory agencies.
•           Identifies appropriate criteria to establish candidate pool and adhere to Data Management Technique for assigned requisitions to meet hiring requirements.
•           Builds candidate pool to meet hiring requirements through leveraging their technical expertise to identify sourcing and networking strategies and tools.
•           Collaborates with hiring leaders and internal partners to proactively identify strategies to understand business requirements and meet hiring requirements.
•           Partner with internal and external partners to establish community networks and relationships in support of our military, diversity and college hiring requirements with minimal guidance.
•           Serves as a resource to less experienced team members on escalated issues of a routine nature.
•           Acquires and applies intermediate knowledge of relevant human resources discipline(s), specifically employment law, policy and procedure.
•           Resolves issues and navigates obstacles to deliver work product.
•           Performs other duties as assigned by management.
                                      
 
 
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Investment Analyst

Senior Contract Advisor

Contract Advisor Mid

We are seeking Contract Advisors – Mid Level for a client in San Antonio, Texas!
 
Job Duties:
Provides broad contract sourcing guidance, integrated solutions, and support to assigned customers.
Advises on viable and efficient sourcing and procurement processes. 
Negotiates complex contracts and ensures optimal agreements with mitigated risk. 
Under minimal supervision, performs moderately complex to complex work assignments and problem resolution. 
Applies broad procurement knowledge of the business, its products, and processes.  Serves as a resource to less experienced team members on escalated issues of a routine nature.
Conducts all phases in the development of moderately complex to complex contracts and major acquisitions to include drafting statements of work, request for proposal creation, and contract evaluation and negotiation.
Performs procurement activities to optimize supply chain by facilitating supplier relationships, planning and delivering the acquisition strategy and conducting market research and spend analytics.
Provides solutions to complex contracts which mitigate business risks and align with business objectives.
Utilizes strong leadership skills in interacting with customers, service providers, and team members.  
Manages interactions involving service providers, customer, and the overall needs of the enterprise.

Minimum Education:
Bachelor's degree or equivalent work experience
 
Minimum Experience:
4+ years procurement experience in drafting and negotiating complex contracts; 
Strong analytical, organization, presentation, negotiation, project management and leadership skills.
Working knowledge of data analysis tools and industry data sources; 
Working knowledge of Microsoft Office Tools and applicable business software   ;

Contract Advisor - Entry Level

Fraud Prevention and Detection Jr

We are seeking  Fraud Prevention and Detection Analysts for a client in San Antonio, Texas
 
 
Due to COVID 19, this position will be WFH to start.  Candidates are expected to be able to return to the office once things are settled down.
 
Requirements:
Looking for an individual who has financial fraud (banking) investigative experience, not AML.
Experience interviewing, writing/documenting a case report supporting investigative findings.
Case management experience is required.
Desired candidate will have case management experience (receiving case assignments on a daily bases or several times per week), experience meeting state and/or federal reporting guidelines (submitting documentation/reports to a regulatory body), experience reviewing, editing, or authoring Suspicious Activity Reports.
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Sr IT Requirements Analyst

Recruiter Sr.

Payroll Processor

We are seeking Payroll Processors for a client in San Antonio, Texas.
 
Due to COVID 19, this position will be WFH to start.  Candidates are expected to be able to return to the office once things are settled down.

Required Experience:
Payroll processing experience
Workday
Microsoft Office

Job Description:
Responsible for end to end bi-weekly payroll processing for approximately 6,000 employees. 
Work closely with payroll team and payroll tax vendor for accuracy of records, timeliness of deposits, W2 reporting accuracy and payroll compliance. 
Identify gaps in payroll processes that introduce risk.
Ensures compliance with IRS regulations regarding imputed income for relocation transactions, Fringe Benefits, and other requirements. 
Responds to and resolves complex pay inquiries. 
Provides input to others to ensure accurate administration of pay policies and guidelines. 
Acquires and applies advanced knowledge of the business, its products and processes. 
Applies critical thinking skills to work assignments. 
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