Technical Lead

We are seeking a Technical Lead to lead and oversee a complex technical initiative supporting credit card and credit risk systems. This role requires deep hands-on technical expertise combined with strong leadership and the ability to guide senior-level developers and automation efforts.

The ideal candidate has experience leading mid-to-large-scale custom implementations, strong knowledge of IT architecture and SDLC, and proven success with test automation in credit risk or card environments.
 
Key Responsibilities

• Lead execution of a complex technical project, overseeing a team of lead and senior developers
• Manage and coordinate all coding and automation activities on the project
• Structure and guide technical work for medium to high complexity systems
• Develop prototypes and evaluate alternate technical and architectural approaches
• Collaborate with architecture teams on system and application design
• Establish and communicate technical direction, best practices, and goals
• Provide guidance, mentoring, and technical leadership to less experienced staff
• Review, plan, and automate test scripts, integrating with existing test plans
• Break down credit risk testing and incorporate into reusable automated test frameworks

• Experience leading 3–5 mid to large-sized custom implementation projects
• Expert understanding of IT architecture principles
• Deep knowledge of SDLC and application architecture concepts
• Strong leadership experience managing senior technical resources
• Knowledge of credit card testing and credit risk integrations
• Ability to automate credit risk test scripts and merge with existing test plans
• Experience creating reusable automation processes to reduce time to market
• Test Automation tools (hands-on experience required)

Business Analyst 2

Texas Department of Public Safety requires the services of 2 Business Analyst 2, hereafter referred to as Candidate(s), who meets the general qualifications of Business Analyst 2, Applications/Software Development and the specifications outlined in this document for the Texas Department of Public Safety.

Requirements:

• 5 years Required — In the field or related technology field as senior level Business Analyst
• 5 years Preferred — Working knowledge of Agile project management methodology/practices
• 2 years Preferred — understanding and documentation of use cases
• 2 years Preferred — process documentation mapping

Portfolio Manager

Portfolio Manager

Key Responsibilities:
Portfolio & Governance Leadership
Financial Oversight & Benefits Realization
Roadmap & Delivery Alignment (Facilitative Model)
Stakeholder & Executive Engagement
 
Required Qualifications

• 7+ years of experience in enterprise program or portfolio management
• Experience overseeing multi-million-dollar investment portfolios
• Strong financial acumen, including:
  • Business Case Analysis (BCA) development
  • Forecasting and benefits tracking
• Experience working within Agile Release Trains (ARTs) and PI planning cycles
• Proven ability to influence executive-level stakeholders
• Strong communication and facilitation skills

• Lean Portfolio Manager (LPM) designation

Compliance and Operational Risk Testing Analyst

Compliance and Operational Risk Testing Analyst
 
As a member of the second line of defense, the Compliance and Operational Risk Testing Analyst executes independent testing under the Second Line Testing Oversight Program methodology to ensure departmental processes and activities comply with applicable rules, regulations, policies and procedures. The candidate will compile and retain well-determined work papers to create accurate and concise written reports including issues, root cause and recommended corrective action.
 
Requirements:

• 4 or more years of relevant work experience (internal/external audit and/or technical cybersecurity knowledge).
• Demonstrated experience interpreting and applying federal and state laws and regulations to IT and cybersecurity environments.
• Advanced knowledge of testing techniques OR cybersecurity technology and/or function.
• Demonstrated ability to communicate effectively at all levels of management.
• Advanced knowledge of Microsoft Office tools to include Word, Excel and PowerPoint.

Preferred:

• 6 years of IT Audit and/or technical cybersecurity experience with large financial institution
• CISA, CIA, CISSP, CISM, CDPSE, CRISC
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Audit/Compliance Analyst

Audit/Compliance Analyst
 
Responsibilities:

Conduct testing in line with P&C test plan.
Run walkthrough meetings on zoom, record meeting notes, gather screenshots and document evidence
Execute testing independently and at times without evidence of prior testing to go off. Understand the concept of test of design and test of operating effectiveness (risk/audit experience) and be able to conclude on effectiveness of controls in mitigating associated risks.
 
Requirements:

3- 6 years of Control Testing/Internal Audit Experience
1-3 years of Insurance/Financial Services Industry Experience
1-3 years of Technology Acumen for testing automation
MS office proficiency, specifically Excel
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Applications Architect 3

Applications Architect 3

The Candidate will serve as a PS System Administrator within the CPA IT Treasury & Financial Systems team, providing seniorlevel architectural oversight, design leadership, and technical guidance for highly customized PeopleSoft PeopleTools and Treasury applications. The role includes evaluating business and technical requirements, defining system architecture, ensuring alignment with enterprise standards, and supporting complex integrations across Treasury systems.
 
Candidate Responsibilities

• Provide architectural leadership for PeopleSoftbased Treasury applications, including system design, component architecture, integration patterns, and technical standards.
• Lead development of architectural diagrams, design documents, and technical specifications for new application features and enhancements.
• Oversee and guide complex PeopleSoft integrations, including Integration Broker, web services, and thirdparty interfaces.
• Evaluate business requirements, analyze system impacts, and recommend scalable, secure, and maintainable architectural solutions.
• Review and validate technical designs, configurations, and code developed by project teams.
• Monitor platform performance, identify architectural risks, and recommend improvements to enhance reliability and maintainability.
• Collaborate with functional and technical Treasury teams to ensure alignment between business needs and technical solutions.
• Participate in project planning, scheduling, risk assessment, and technical roadmap development.
• Document architectural standards, solution patterns, and implementation processes.
• Provide strategic analysis and planning for system upgrades, technology adoption, and enterpriselevel PeopleSoft initiatives.

• 8 years – Experience performing lead or principal technical roles on large PeopleSoft or ERP application projects.
• 8 years – Experience producing architectural documentation, including design specifications, technical diagrams, and configuration documentation.
• 8 years – Experience with system design, testing strategies, and end to end application lifecycle oversight.
• 5 years – Experience with Change Assistant, PeopleTools upgrades, or equivalent architectural planning for PeopleSoft environments.
• 5 years – Strong working knowledge of PeopleTools, including Integration Broker, PeopleCode, Data Mover, App Designer, App Engine, and related components.
• 5 years – Experience with PeopleSoft Internet Architecture (PIA) and multi domain architectures.
• 5 years – Experience architecting integrations between PeopleSoft systems and third party applications.
• 3 years – Experience designing and implementing complex application security solutions aligned to enterprise security standards.
• 3 years – Experience designing systems that adhere to information protection and security policies.
• 2 years – Experience with PeopleSoft 9.2 and PeopleTools 8.55+ architectures.
• 2 years – Experience with multi-instance PeopleSoft environments, upgrades, migrations, or performance tuning.
• 2 years – Experience implementing or architecting monitoring solutions, including AppDynamics or equivalent tools.
• 2 years – Experience with MS Office, including Teams, Visio, Excel, and PowerPoint.
• 1 year – Experience serving in a senior level technical role during at least one full lifecycle PeopleSoft or ERP implementation.

• 8 years – Experience in PeopleSoft experience with enterprise implementations and upgrades.
• 5 years – Experience in PeopleSoft 3rd party applications.
• 3 years – Experience designing systems adhering to the CPA IPPS (Information Protection Policies & Standards).
• 2 years – Experience in configuring LDAP services or implementing an identity management system integrated with a PeopleSoft environment.
• 2 years – Experience in PeopleSoft Security hierarchy and setup (e.g., Role-level, Permission Lists, User Profiles, Field-level, etc.) across application components.
• 2 years – Experience in Establishing, documenting, and communicating standards, best practices, fixes, and providing system direction & recommendations.
• 2 years – Experience in PeopleSoft computer related tools, methods, platforms, and operating systems.
• 2 years – Experience in PeopleSoft UNIX environment.
• 2 years – Experience in UI/UX design experience.
• 2 years – Experience in Texas CPA Treasury systems (Treasury Application, WWIC Portal, Fairfax).

Instructional Designer

Instructional Designer
 Requirements:
Instructional Design Strategies – 2+ years

• Apply adult learning principles to design effective learning solutions
• Break down complex technical content into digestible, performance-driven training
• Develop rapid prototypes and lean solutions that deliver measurable results

• Design and develop instructor-led training (ILT), virtual ILT, and self-paced eLearning
• Create interactive and multimedia-rich learning experiences
• Build structured curriculum pathways aligned to business needs

• Partner with SMEs to identify performance gaps and root causes
• Translate technical property claims knowledge into effective training
• Incorporate feedback and iterate quickly in a team-based environment

• Experience in property claims, property construction, or building claims training programs

• Articulate 360 (Storyline & Rise) – simulations, interactive modules, multimedia development
• Adobe Creative Suite – Premiere, Audition, Photoshop (video, audio, and visual editing)
• Microsoft PowerPoint – strong emphasis on instructor-led training development
• Project Management Software (e.g., JWM) – task tracking, documentation, prioritization

Systems Analyst 3

Recruiter Intermediate

Recruiter

As a High-Volume Recruiter, you will bring a proven track record of success in highvolume recruiting, with preferred experience in the insurance industry. This role goes beyond transactional recruiting—you will apply a consultative mindset, leverage a strong understanding of local labor market trends, and use datadriven insights to inform and influence hiring strategies in partnership with business leaders
 
Responsibilities:

Strategic sourcing and full cycle recruitment
Market intelligence and consultation
Relationship management
Adaptability and problem solving


Requirements:

Proven experience in high-volume recruiting environments.
Demonstrated experience recruiting for insurance roles.
A track record of conducting market analysis and leveraging insights to inform recruitment strategies.
Exceptional relationship-building skills with candidates, hiring managers, and stakeholders.
Strategic, adaptable problem-solver with experience navigating changing priorities.
Demonstrated ability to adapt to changing circumstances and effectively manage unexpected challenges.
Exposure to project management principles and cross-functional hiring initiatives.
Excellent communication, negotiation, and interpersonal skills.
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Process Engineer

Process Engineer – San Antonio
 
Job Duties:
Work closely with operations to perform process mapping
Create and maintain documentation in ARIS
Report opportunities to leadership
Suggest quality and productivity improvement measures to enhance operational efficiency
 
Requirements:
3+ years of Process Improvement experience – able to identify efficiency opportunities from current maps and data flow diagrams
Experience with process mapping
Experience documenting and gathering requirements
Excel proficiency - pivot tables, formulas
Aris (highly preferred) but open to iGrafx and Visio
 
Preferred:
Financial Services experience
Black Belt
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Administrative Assistant

We are seeking Administrative Assistants for a client in San Antonio.
 
Job Duties:
Review outstanding invoices
Reconciliation
Issue Payments
Log Payments
 
Required Skills:
MS Office Proficiency
Good attendance
Organizational skills
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Administrative Assistant

We are seeking an Administrative Assistant / Office Manager for a client in San Antonio, Texas! 
100% in office role. 
 
Responsibilities: 
Overseeing orders of supplies
Working on spreadsheets
Reporting onto excel
Managing the day to day needs of employees
 
Minimum Education:
High School Diploma or General Equivalency Diploma Required.
 
Minimum Experience:
1 year of office management experience 
Up to 1 year related experience to include multi-tasking in a fast-paced and complex business environment required.
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Corporate Real Estate Decision Scientist

Corporate Real Estate Decision Scientist

We are seeking a decision scientist with corporate real estate experience that can aggregate complex data sets and turn them into predictive insights & modeling to help drive real estate optimization decisions.
 
Key Responsibilities:

• Build and scale a business intelligence framework for corporate real estate decision-making
• Aggregate, analyze, and interpret data across real estate, HR, and finance functions
• Develop models related to real estate utilization, occupancy planning, capital investments, and property depreciation
• Translate complex data into clear, actionable insights for executive stakeholders
• Partner with strategic business leaders to guide decisions on workforce planning (attrition, hiring) and physical space optimization

• Bachelor’s degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative discipline
• Experience in a data science role with corporate real estate data analysis and building predictive / optimization models
• Experience with real estate financials, occupancy management & planning, market analysis and disposition & utilization
• Experience aggregating BI data to develop predictive insights and provide real estate optimization recommendations to management
• Strong communication skills with the ability to work with strategic business partners to develop actionable insights
• Tools: Python and SQL

• Experience with Nuvolo or other occupancy planning platforms

Optimization Advisor

Optimization Advisor
 
Responsibilities:

Use digital testing and analytics tools to help set up, monitor, and document testing activities.
Data and reporting tools are used to review test results, track metrics, and assist with identifying trends under guidance from senior team members.
Collaboration and documentation tools are used to create testing documentation, update project status, gather feedback, and support communications related to testing progress and results.
 
Requirements:

• Foundational experience in digital testing, experimentation, or optimization
• Analytical and problemsolving skills with the ability to interpret data and summarize insights
• Strong communication and collaboration skills when working with teammates and stakeholders

• Digital testing and analytics tools (Optimizely, Adobe Target, etc)
• Data reporting tools (Adobe Analytics, Google Analytics, etc.)
• Collaboration and workflow tools (JIRA, Appian DCC, etc.)

UX Writer

Operational Performance Coach

Operational Performance Coach - Tampa
 
Job Responsibilities:

Coach operational leaders on the management process concepts and processes
Watch managers coach and review their performance
Give feedback to them on the demonstrated behaviors.

Requirements:

Experience with operational performance coaching
Operational excellence experience
Understanding of business metrics and KPIs
Strong communication skills, verbal and written
Able to create strong relationships
P&C or Claims experience is a plus.
MS Office proficiency


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UX Designer Mid level

UX Designers – Mid-Level

We are seeking a creative and collaborative Mid-Level UX Designer with a strong emphasis on Problem Solving, Figma and Design Systems, and cross-team Collaboration. In this role, you will be responsible for designing intuitive and accessible user experiences across our native mobile and desktop platforms.

Requirements:

4+ years of experience in UI/UX design or product design, with a focus on web and native applications.
Expert-level proficiency in Figma, with a portfolio demonstrating end-to-end design for native mobile and desktop experiences.
Demonstrated experience with design systems
Working understanding of operating in an Agile environment
A working understanding of accessibility standards and how to apply them effectively in design.
Exceptional communication and interpersonal skills, with a proven ability to collaborate effectively and present work confidently.
Experience working closely with stakeholders to frame problems and propose data-driven design solutions with clear rationale.
Demonstrated working knowledge of utilizing research platforms such as Maze, User Testing, etc. for usability testing of prototypes.
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Meeting Documentation Specialist

Meeting Documentation Specialist

The Meeting Documentation Specialist supports Management Committees and the Risk Governance team by producing accurate, balanced, and audit-ready minutes and maintaining official historical records of committee deliberations and actions.
 
Required qualifications:

• Strong technical writing and minute taking skills; ability to summarize complex discussions objectively. 3 + years
• Excellent attention to detail and familiarity with document controls and versioning.
• Ability to manage review timelines and stakeholders (presenters, committee secretaries, legal).
• Proficiency with common office tools (Word, PowerPoint, Box/GEMS or equivalent document repository).
• Discretion and ability to handle confidential/sensitive information.
• Effective communication and interpersonal skills to liaise with chairs, presenters, legal, and support recorders.
 ;

Copy Editor Sr

Senior Copy Editor (UX Writing / Content Design)

We are seeking a Senior Copy Editor with strong UX writing and content design experience to create clear, engaging, and high-performing digital content. This role supports innovative and compliant digital experiences that serve members, service representatives, and business partners. The ideal candidate is highly collaborative, detail-oriented, and comfortable working in a fast-paced, deadline-driven environment.

Top Required Skills

1. UX Writing / Content Design – 6+ years
   Creating user-focused digital content using human-centered design principles.
2. SEO & Editorial Standards – 4+ years
   Strong knowledge of SEO best practices, AP Style, and editorial style guides.
3. Cross-functional Collaboration – 4+ years
   Experience working with design teams and subject matter experts to develop effective digital experiences.

• Figma
• SEMrush
• Adobe Experience Manager (AEM) – preferred

• Write and edit clear, concise, conversational content for digital experiences aligned with brand and style guidelines.
• Collaborate with designers, product teams, and stakeholders to deliver cohesive user experiences.
• Work within Figma to edit copy within components, frames, modals, and prototypes and navigate design layers.
• Apply SEO best practices using SEMrush to optimize digital content.
• Publish and manage content through AEM.
• Analyze business requirements and translate them into effective user-focused content.
• Deliver high-quality work in a fast-paced environment, often completing projects within 1–3 days depending on complexity.

• UX Writing Certification
• Strong portfolio or writing samples (required)
• Experience building page flows from component libraries in Figma

UX Researcher

UX Researcher

Job Description:

Seeking a highly experienced Experience Researcher who thrives in ambiguity and excels at translating big ideas into structured plans. In this role, you'll manage intake, scope complex qualitative research and strategy efforts, and hold teams accountable to deliver the highest quality outcomes. You will own and operate team metrics and reporting, manage team assets, shape continuous organizational improvement, and facilitate operational excellence across team efforts.
 
Requirements:

8 years’ experience performing end-to-end experience research, including planning, moderating, and analyzing generative qualitative data to inform experiences; with an emphasis on analyzing qualitative data, demonstrating the ability to explore and articulate relationships across data points and patterns.
6 years of quantitative measurement and metrics, demonstrating the ability to generate metrics that reflect impact, clean and handle data, and maintain metrics to use for reporting
Demonstrate strong organizational skills, attention to detail, and project management methods to keep teams on track.
Advanced communication skills experienced in presenting to executives.
MS Office (Excel, PowerPoint), MS SharePoint (for websites), FigJam/Zoom Whiteboards, Maze
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Claims Process Analyst

Digital Optimization Analyst (Testing)

Digital Optimization Analyst (Testing)

Duties:
Collaborate with Optimization Advisors and business stakeholders to assess test technical feasibility and determine optimal testing configurations for statistically valid outcomes.
Utilize Optimizely to write, review, test, and debug experimental code.
Provide technical support for the development and upkeep of internal tools used by the digital optimization team, leveraging your skills in JavaScript, HTML, and CSS.
 
Requirements:

• Proficiency in developing Optimizely tests using vanilla JavaScript, HTML, and CSS.
• Clear communication of technical details to both technical and non-technical audiences.
• Exceptional attention to detail, creative problem-solving abilities, strong communication skills, and robust debugging capabilities.
• JavaScript
• HTML and CSS
• Optimizely is highly preferred

Recruiter Intermediate Level

UX Designer Jr

Job Title: Junior UX Designer

About the Role
We’re looking for a Junior UX Designer who’s excited to jump into meaningful, high-visibility work from day one. If you love crafting thoughtful digital experiences, exploring visual design, and experimenting with new tools like AI in your workflow, you’ll feel right at home here.
 
What You’ll Do

• Contribute to end-to-end UX design projects, from concept to execution
• Create user flows, wireframes, and high-fidelity designs for digital products
• Collaborate closely with product managers, engineers, and fellow designers
• Design for key user journeys such as onboarding, membership, and engagement
• Bring strong visual design skills into product experiences
• Explore and incorporate AI tools into your design process
• Present ideas and design solutions clearly and confidently

• Experience in UX design through internships, coursework, or personal projects
  • (Projects must demonstrate user flows and UX thinking)
• Strong visual design skills
• Proficiency in design tools such as Figma, Photoshop, Illustrator, or similar
• A portfolio showcasing UX and design work

• Experience designing for native mobile apps
• Familiarity with or interest in using AI tools in the design process
• UX certifications or formal design education
• Exposure to Financial Services or Insurance industries

Sr Talent Sourcer

Senior Talent Sourcer – Auto & Life Claims (100% Sourcing Role)

Top Skills & Experience

1. Claims Domain Knowledge & Role Translation (4–6+ years)
   • Multiple years supporting claims, insurance operations, or regulated hiring environments
   • Strong understanding of claims roles (e.g., adjusters, examiners), licensing requirements, and lines of business (Auto, Life)
2. High-Volume & Geographic Sourcing Strategy (4–6+ years)
   • Proven success in high-volume or operational recruiting environments
   • Experience sourcing for regulated or licensed roles across multiple geographic markets
   • Ability to scale pipelines quickly in response to demand spikes
3. Stakeholder Partnership & Intake Influence (3–5+ years)
   • Experience in consultative or embedded sourcing models
   • Strong collaboration with recruiters and hiring leaders
   • Ability to translate business needs into effective sourcing strategies

• High-Volume / Advanced Sourcing Platforms
• ATS / CRM Systems
• LinkedIn Recruiter

• Use job boards to proactively identify and engage passive talent within auto and life claims, targeting specific job titles, licensing requirements, and geographic markets
• Leverage ATS/CRM systems to:
  • Manage and rediscover existing pipelines
  • Track candidate qualifications (e.g., licensing, claims complexity experience)
  • Re-engage silver medalists and internal candidates for recurring hiring needs
• Utilize advanced sourcing platforms to:
  • Identify transferable talent (e.g., customer service, call-center adjudication backgrounds)
  • Scale pipelines rapidly during surge hiring or catastrophe-driven demand
  • Diversity sourcing strategies
  • Geographic expansion efforts
  • Process improvements and best practice sharing

eCommerce Digital Product Manager

Loan Origination Call Quality Review Specialist

Loan Origination Call Quality Review Specialist – Phoenix
 
Responsibilities:
·         Listen to recorded loan origination calls and score against a compliance checklist. Validating original call – was the call done right.
·         Identify overall compliance related behavior trends and communicate to management
·         Understand and perform certain performance metrics, including number of calls monitored and accuracy ratio.
 
Requirements:
2 years of recent mortgage underwriting, loan origination or similar mortgage experience (loan origination, mortgage processing, mortgage broker, loan officer, secondary marketing experience)
Actively taking mortgage applications
Experience with call monitoring or reviewing calls for mortgage/banking compliance.
Excellent listening skills 
Critical thinking skills
Cadence or Gridspace
High school diploma or GED equivalent.
 
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UX Copywriter

We are seeking a UX Copywriter.  100% Remote - WFH
 
Ideal candidate for this role should be able to write human, encouraging, and forward-thinking language that drives digital adoption, builds brand loyalty, and keeps users moving forward.


Responsibilities:
 
Reviewing website content for optimization to drive more engagement
Creating new content for new experiences added for member claims
Assisting with migration to Adobe Experience Manager

Requirements:
 
5-8 years of content writing, UX writing, designing content for customers facing digital claims experience
A history of working with designers, product managers, product marketing teams, researchers, data analysts, and/or other writers to build exceptional product experiences
Experience writing product copy for websites, apps, landing pages, SMS & push notifications, and transactional emails
High degree of comfort translating complex concepts into clear and engaging writing with a solid, consistent voice
Super strong attention to detail, both in word selection for micro-copy as well as overall organization and documentation of ideas and projects
Knowledge of online technology and related products, including web and mobile UI
Portfolio of work that demonstrates how they've used insight, empathy, and language to create simple and effective user experiences
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