Software Engineer

We are seeking Software Engineers for a client in Austin, Texas.
 
Requirements

8 years of experience with Architecture Design and Development of Web Based Applications using Java/J2EE.
8 years of experience with Architecture Design and Development on IBM Platform using RAD and Websphere.
8 years of experience with Architecture Design and Development of Batch Processes using Java on RAD.
Experience directing and overseeing project teams to ensure that the design standards are followed in the project.
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Software Developer 2

We are seeking Blue Prism Software Developers for a client in Austin, Texas.

100% remote!

Requirements:
7 years’ experience designing, developing, and configuring simple to complex robotic process automations (Blue Prism) per business processes, using standard RPA design principles and conventions.
7 years’ experience in programming languages such as C/C++, Python, VB Script, Ruby, Java, JS, .Net developing enterprise applications.
5 years of hands-on experience with Robotic Process Automation (RPA) tools and cognitive platforms such as UiPath, Blue Prism, Automation Anywhere, etc.
5 years’ experience utilizing HTML, JavaScript, or other scripting language. Proven ability to design technical specification documents for RPA Projects.
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Data Entry Clerk Senior

We are seeking Data Entry Clerks for a Financial Services client in San Antonio, Texas
 
Job Description:

Inputs information from a variety of sources into a database.
Must meet standards for production volume, accuracy, and completeness.
Requires strong attention to detail, and good communication skills.
Ability to work well under various time-sensitive situations.
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UX Writer

We are seeking a UX writer for a client in San Antonio, Texas.

100% remote!
 
Requirements:
5 years’ experience with UX writing
2-3 years of working in an Agile environment (Scrum/Kanban)
Business UX writing experience
Strategic thinker
Ability to take a complex process and explain it simply for the user to understand.
 
Preferred:
Experience with Adobe Experience Management – creating and uploading content
Experience with Jira or Asana
Experience with claims
 
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Microsoft SSIS Developer

Microsoft .NET Core developers

We are seeking Microsoft .Net Core developers for a client in Austin Texas.
 
Required
4 years of experience with software development using .NET with C#
4 years of experience in .NET core development, working in a team environment
Experience with JSON and Swagger
College degree
 
Preferred
Proficiency in databases and MSSQL
Experience with Azure DevOps and broadly distributed version control
Adept at creating and maintaining Unit Tests and testing classes. Resolving software anomalies and creating regression tests to prevent the reoccurrence of those issues.
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Administrative Assistant

We are seeking an Administrative Assistant / Office Manager for a client in San Antonio, Texas! This is an onsite role.
 
Responsibilities: 
Overseeing orders of supplies
Working on spreadsheets
Reporting onto excel
Managing the day to day needs of employers
 
Minimum Education:
High School Diploma or General Equivalency Diploma Required.
 
Minimum Experience:
1 year of office management experience 
Up to 1 year related experience to include multi-tasking in a fast-paced and complex business environment required.
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Tableau Consultant

We are seeking an expert Tableau Consultant for a client in Austin, Texas. This is a Hybrid role.  
 
Description of Work
An experienced Tableau Consultant with conducting a current data and reporting environment assessment to provide improvement recommendations. Worker requires expertise in business analysis, data analysis and report development work. The work involves understanding how to work with business users and IT teams to identify and define requirements for detailed financial dashboard reports. The worker must demonstrate experience in project development and be not only fluent in Software Development Life Cycle (SDLC) concepts, deliverables and terminology, but also in the Data Management and Reporting Development Life Cycle.

The resource must have excellent soft skills and be an experienced technical Data Analyst who has proven ability in assessments, business/technical recommendations, analysis and documenting business and IT processes. Worker will also be required to develop and manage functional requirements through various SDLC methodologies to implementation and working closely with the business to incorporate new functionalities to enhance and modify their current reports and processes as necessary. The worker must have excellent verbal and written communication skills.
 
Required:

8 years experience: 
Senior level business, data and report development expertise with Tableau.
Previous experience conducting assessments of current client data and reporting dashboards to define needs, processes and data related to financial dashboarding to develop recommendations to achieve desired improvements in analytics.
Previous experience presenting assessment results and defining improvement alternatives, collaborating with executives for decisions and developing implementation roadmaps and plans based on decisions.
Previous experience working as a Data Analyst liaison between Information Technology (IT) staff and the business stakeholders to incorporate data requirements on the business, business processes and IT systems to develop and deliver dashboards and reports.
Work as a Data analyst (DA) that has written business and data requirements based on business stakeholder sessions, High-Level System Architecture Designs, System Requirements, System Designs, System Implementations and System Tests.
 
5 years experience: 
Previous experience using Business/Data Analysis expertise in facilitating day-to-day activities to produce reporting deliverables needed from the stakeholder/customer teams.
Experience creating and providing status reports, options and feedback to upper management and C Level stakeholders
Experience with assisting an organization in establishing, documenting and integrating reporting system policies, processes, procedures and requirements to develop data dashboards and reports for internal and public consumption.
 
Preferred: 
Previous experience in Public Sector incorporating Tableau Business, Data and Reporting solutions
Tableau Certified Preferred
Knowledge of ERP systems and financial modules preferred
 
 
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Sr C# Dynamics

We are seeking a Sr. C# & Dynamics 365 Developer for a client in Texas! 

POSITION REQUIREMENTS:
Will help with the creation of a new system that will replace an old Offender Management System. They will help form team skill set to maintain and create code during development effort. Assist in development, as well as team lead responsibilities for CITS integrations and CITS/SQL Server service bus.
REQUIRED SKILLS
1.    C# Developer
2.    Dynamics 365 Development Experience
3.    Database Developer
4.    Ability to Write Unit Tests
5.    Ability to Utilize a Prescriptive Framework
6.    Azure Experience
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Senior Microsoft Power Platform Developer

 
 
 
 
We are seeking a  Senior Microsoft Power Platform Developer. This is 100% Remote! 
 
Overview: 
Design/Develop Solutions with the Microsoft Power Platform and Azure. Provide architecture/design consulting for Power Platform solution development. May assist with PAF rewrite project. May assist with development of other RAD projects implemented in the Power Platform.
 
Job Description/Functions
Develop and maintain solutions for internal and external users utilizing the Microsoft Power Platform (canvas apps, model-driven apps, custom code components), Power Automate (including custom plug-ins), Power Pages, Power Portals, Dataverse, and Azure (serverless functions).
·         Extend the Power Platform using JavaScript and custom plug-ins (.Net).
·         Perform fit/gap analysis, data modeling, system integration, and security modeling.
·         Assist TEA with the following related to the Power Platform:
·         Create ALM processes
·         Create Deployment processes along with our SCM/DevOps team
·         Create/Maintain Naming Standards
·         Create best practices
 
Job qualifications
·         3 years of experience creating solutions utilizing and extending the Microsoft Power Platform
·         5 years of experience developing/maintaining .Net/SQL server applications
·         5 years of experience working with enterprise-level SDLC processes
·         5 years of experience with one or more of the following: JavaScript, JSON, TypeScript, C#, HTML, .NET, Azure, Microsoft 365, RESTful services, ASP.NET
·         Working experience with Dynamics 365 for Customer Service is highly desired
·         Working experience with Dynamics 365 for Marketing is highly desired
·         Microsoft Power Automate RPA Developer Associate certification is highly desired
·         Microsoft Power Platform Solution Architect Expert certification is highly desired
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Purchasing Advisor - JR

We are seeking Jr Purchasing Advisors for a client in San Antonio.

Hybrid Schedule-3 days in office, 2 days at home
 
Enables sourcing and contracting functions through the identification and assessment of risk in the supply chain, e.g. financial viability of suppliers, cost/price analysis of contracts, market risks, industry risks, etc. Performs cross-functional analysis and research related to sourcing, supplier competition, risk mitigation and due diligence on initiatives across a broad range of topical areas. Provides analytics to assigned clients and cross-functional teams for contract and/or third-party actions.
 
Job Duties:

• Proven experience as a purchasing agent with the ability to dispatch purchase orders for goods and services.
• Creates Purchase Order (using system-generated template) and asset items in system (as applicable)
• Applies developing knowledge to understand and interpret business requirements.
• Under direct supervision, conducts analysis of cost/price evaluations on routine to moderately complex contract actions and executes the most appropriate cost/price models.
• Assists in assessments of cost elements that provide fair and reasonable cost recommendations in support of contract negotiations.
• Under direct supervision, applies developing knowledge to conduct routine to moderately complex quantitative and qualitative analyses of supplier financials, and business information that inform and improve the soundness of negotiated agreements (contract specifications, terms and conditions, pricing structure, exit strategies, etc.) and mitigate risks for client.
• Performs routine ad-hoc analysis and research in support of potential third-party relationships.
• Manages limited functional projects and/or participates as a project resource on larger departmental or enterprise initiatives.
• Identifies opportunities for improvements to processes and systems.

• Bachelor's Degree or equivalent work experience

• 2 or more years of experience working in a financial analysis role or contracting related role, basic drafting and negotiating terms and conditions

Administrative Assistant

We are seeking an Administrative Assistant for a client in San Antonio, Texas!
 
Provides administrative support to a department or individual. Duties may include word processing, filing, faxing, answering phones, receiving, and directing visitors, scheduling, financial record keeping, coordinating meetings and conferences, obtaining supplies and sorting/distributing mail. May work on special projects. Strong communication skills and organizational skills are essential. Familiarity with MS Office required.
 
Requirements:
Minimum of 3-5 years of administrative experience, and proven ability to work with limited supervision.
Must have excellent time management skills, and the ability to coordinate with all levels of staff and handle multiple tasks.
Strong proofreading and editing skills and grammar.
Proficient in Word, Excel, and Outlook
Dependability/Reliability is a must.
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QA Review - Dispute Analyst

We are seeking Banking Dispute QA Analysts for a banking client in San Antonio, Texas. 

The QA analyst reviews, analyzes, and ensures the completion of disputes cases, inquiries and escalations were completed correctly based on consumer protection regulations such as regulation E, Z and UDAAP. Ensuring proper handling of investigations regarding regulatory timeframes, financial positing of provisional credits, permanent credits, fees, interest, and client communication. 

Job Duties: 
• Reviews resolved complex member disputes related to Credit Card, ACH, ATM Domestic, ATM International, PIN/Point of Sale, and Debit Card Signature disputes to ensure Regulatory compliance. 
• Review handling of presentments, Arbitration Chargeback, Pre-Compliance, Compliance, Pre-Arbitration, Arbitration and Good Faith. 
• Maintains abreast of current Electronic Funds Transfer Act (Regulation E) and Bank Card Association Rules. 
• Reviews Investigated complex dispute claims in accordance with rules and regulations to ensure accuracy to regulation prescribed time limits. 
• Reviews financial processing of provisional and/or permanent credit to member’s account. 
• Reviews Client Communications regarding results of the dispute inquiry to a member meets all regulatory timeframes 
• Maintains comprehensive understanding of complex card industry rules and federal regulations, reviews and analyzes the recommended reason codes on all chargebacks and ensures accurate documentation is obtained to minimize the FSB exposure to loss. 
• Reviews disputes to ensure regulatory and Bank Card Association rules are met.
 
Requirements:
Experience performing QA Reviews and providing feedback on processed disputes. Where/What kind of disputes.
Back-office dispute processing experience from beginning to end. Walk me through the process.
Experience with Chargeback rights
Experience with Reg E/Reg Z and UDAAP, preferred.
Tools: VROL, Fidelity
Microsoft Office 
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Financial Operations Junior

We are seeking Member Debt Solution specialists that will service bank accounts including loans, credit cards, checking/savings, HELOCs. 
 
Requirements: 
1 year of bank product collections in a call center environment customer contact environment 
1-2 years’ experience in an inbound call center servicing bank accounts including loans, credit cards, checking/savings, HELOCs (home equity line of credit).
 
The product status of these accounts must be in the following status:

• Bankruptcy 
• Charged Off
• Estate

Instructional Developer / Designer

We are seeking a Senior Instructional Developer/ Designer for a financial services client. This is 100% Remote! 
 
Overview:
Partners with L&D stakeholders to validate technical learning requirements and under strict timelines, develops digital content that engages, challenges, and positively influence learning outcomes. Proficient experience with video, media, games, simulations, animations, and graphic/visual design (UI, UX). Proficient use of Articulate 360, Adobe Creative Cloud (Audition, Dreamweaver, Photoshop, Acrobat, Premier Pro, Rush, After Effects, Illustrator, Character Animator), and similar tools. Understands assorted learning platforms. Creative, a problem solver, and curiosity driven. Adaptive and comfortable with change.
 
Minimum Experience:
5 or more years progressive work experience in instructional development to include training industry experience and advanced knowledge of instructional design tools and methodologies.
Articulate 360
Adobe Creative Suite tools: Dreamweaver, Photoshop, Acrobat, Premier Pro, After Effects, Illustrator
Highly skilled as a Designer AND Developer that can build simulations.
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Customer Relations Specialist

We are seeking Life/Health (Medicare) Representatives for a large financial services company in NORTH PHOENIX. 
 
Job Description:
Receives and fulfills member service requests for all life /health policy changes through various contact channels. Asks questions to discover key information and life events to understand the need, and documents relevant information. Recognizes verbal cues and potential opportunities to meet the customer’s need through a product or service. Encourages customer to take action to address needs and opportunities.
 
Work Schedule
Availability to work an 8hr shift anytime during our operating hours Monday - Friday, 7:30am-6:00pm CDT

Requirements:
High School Diploma or General Equivalency Diploma
1+years of customer contact experience in a call center environment
1+ years of with Life/Health (Medicare)
Experience multi-tasking within a Windows operating system environment required.
Microsoft Office
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Customer Relations Specialist

We are seeking Life/Health (Medicare) Representatives for a large financial services company in NORTH PHOENIX. This is a Hybrid position.
 
Job Description:
Receives and fulfills member service requests for all life /health policy changes through various contact channels. Asks questions to discover key information and life events to understand the need, and documents relevant information. Recognizes verbal cues and potential opportunities to meet the customer’s need through a product or service. Encourages customer to take action to address needs and opportunities.
 
Work Schedule
Availability to work an 8hr shift anytime during our operating hours Monday - Friday, 7:30am-6:00pm CDT

Requirements:
High School Diploma or General Equivalency Diploma
1+years of customer contact experience in a call center environment
1+ years of with Life/Health (Medicare)
Experience multi-tasking within a Windows operating system environment required.
Microsoft Office
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Administrative Assistant

We are seeking Administrative Assistants for a client in San Antonio, Texas! These are Onsite positions.
 
Overview:
Provides administrative support to a department or individual. Duties may include word processing, filing, faxing, answering phones, receiving, and directing visitors, scheduling, financial record keeping, coordinating meetings and conferences, obtaining supplies and sorting/distributing mail. May work on special projects. Strong communication skills and organizational skills are essential. Familiarity with MS Office required. 

Position is to support claims administrative functions, primarily routing claims to different groups, no claims knowledge needed. Additional administrative functions supporting catastrophe claims as well. Maintain Diary Management and other duties as assigned.  ;

Call Center Representative

We are seeking Banking Call Center Reps for a client in North Phoenix, AZ!

Job Overview:
Receives inbound calls from members solicited by client to provide identity and verification documents. Call volumes will vary, average call volume 35-45 per day. Much of the work is typically conducted over the phone while sitting at a computer workstation.

**Shifts will be between the hours of 6-4:30 PHX Standard Time

**Training is 1 week 8-430 CST**

Requirements:
1+ year of banking call center experience, inbound calls
Basic AML/CIP
1+ years of KYC
Experience navigating multiple systems
Experience de-escalating calls and effectively navigate a challenging conversation.
Tools: Microsoft Office (Outlook), Slack and Dual Screens
Ability to prioritize and multi-task while navigating through multiple business applications.
Ability to work independently.


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Dispute Analyst Jr.

We are seeking Dispute Analyst for a client in San Antonio, Texas. This is an onsite position! 
 
For immediate consideration, email resume to: RECRUITING@MILLGROUPUSA.COM
 
Overview: 

• This role is reviewing any complaints for disputes (credit card, debit card, fraud/non-fraud) to problem solve and research the issue. 
• Must be able to understand and be knowledgeable of Reg E or Z and determine what happened and what needs to be done to further investigate and resolve the complaint.  

• 2+ years of recent and tenured experience with Reg E OR Reg Z
• 2+ years of recent experience processing any of the following types of Dispute – CC, Debit Card, Fraud and non-Fraud, ACH 

• 3+ years of recent and tenured experience with Reg E OR Reg Z 
• 3+ years of recent experience with all types of Dispute chargeback – CC, Debit Card, Fraud and non-Fraud, ACH 
• 3+ years of recent experience processing any of the following types of Dispute – CC, Debit Card, Fraud and non-Fraud, ACH
• Amex/VROL

Contract Advisor - Entry Level

We are seeking multiple levels of Contract Advisors for a client in San Antonio, Texas.  This is a HYBRID role working 3 days at the office and 2 days at home.
 
 
OVERVIEW:

Enables sourcing and contracting functions through the identification and assessment of risk in the supply chain, e.g. financial viability of suppliers, cost/price analysis of contracts, market risks, industry risks, etc. Performs cross-functional analysis and research related to sourcing, supplier competition, risk mitigation and due diligence on initiatives across a broad range of topical areas. Provides analytics to assigned clients and cross-functional teams for contract and/or third-party actions. 
 
MINIMUM REQUIREMENTS:

• Bachelor's degree required OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree
• 2 or more years of experience working in a financial analysis role or contracting related role, basic drafting and negotiating terms and conditions
• Working knowledge of Microsoft Office Tools and applicable business software

Dispute Analyst Jr.

We are seeking Dispute Analysts for a client in San Antonio, Texas.

The Dispute Analyst protects the financial interests of our customers by researching, analyzing, and processing disputes and escalated inquiries to recover funds for the customer in accordance with all Regulatory Requirements and Association rules.

Requirements:
Proficient in Regulation E and/or Z
Processing Dispute experience
2+ years Debit card Fraud experience or Visa Credit card experience
2+ years Customer service experience ;

Sr. Risk Analyst

REMOTE!!

We are seeking a Senior Risk Analyst  for a client in San Antonio.

This position will be WFH for the duration of the assignment.
 
Required Experience:
Risk identification
Control evidence assessment
Operational Risk
Compliance/Regulatory


Job Description:
Provides risk management support for a line of business or staff agency in key risk identification, measurement and aggregation, and the understanding and management of risk through appropriate practices and processes. Assesses and mitigates enterprise and business exposures through the identification of key and emerging risks and evaluates alignment with risk strategy and appetite. Monitors the risk and control environment to ensure that exposures are kept at acceptable levels and may consult on risk mitigation plans.
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