Business Program Manager Sr.

BI-ETL Mid & Sr.

ETL Developer (Sr.) Work experience: Senior Level- Minimum 5 years experience Role An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: • Configure and customize the chosen ETL tool for client installations. • Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). • Deploy and customize Standard Architecture components. • Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. • Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Supplier resources will have the following skills / experience / background: • Advanced ETL experience using either Informatica or Data Stage • Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus • Proven experience in working directly with business customers • Strong SQL skills including complex query building and query performance tuning • Data analysis skills - ability to dig in and understand complex models and business processes • UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience • Strong UNIX shell scripting skills (primarily in COBOL, Perl) • Strong understanding of Data warehousing design concepts/skills • Data profiling experience • Defining and implementing data integration architecture • Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments • Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics • Proven problem-solving / problem resolution abilities. • Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: • ETL experience using either Informatica or Data Stage or an equivalent technology SQL UNIX shell scripting Preferred: • Dimensional data modeling skills • Familiar with Agile Development Methodology • StarTeam Software Configuration Management Tool • SAS Experience • Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology • MS Analysis Services • General Host Knowledge • StarTeam Software Configuration Management Tool • Control-m scheduling tool • Proficiency in scripting (in order of preference): Korn, Perl

Scrum Master SR

IT Scrum Master Sr. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote and lead an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will lead your team through the scrum process, removing any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 6+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 6+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies. • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA). DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented

IT Scrum Masters Mid.

IT Scrum Masters Mid. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will guide your team through the scrum process, helping remove any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 4+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 4+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA) DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented

BI/ETL Developer SR

Role An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: Configure and customize the chosen ETL tool for client installations. Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). Deploy and customize Standard Architecture components. Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Minimum 5 years experience Advanced ETL experience using either Informatica or Data Stage Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus Proven experience in working directly with business customers Strong SQL skills including complex query building and query performance tuning Data analysis skills - ability to dig in and understand complex models and business processes UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience Strong UNIX shell scripting skills (primarily in COBOL, Perl) Strong understanding of Data warehousing design concepts/skills Data profiling experience Defining and implementing data integration architecture Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics Proven problem-solving / problem resolution abilities. Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: ETL experience using either Informatica or Data Stage or an equivalent technology SQL UNIX shell scripting Preferred: Dimensional data modeling skills Familiar with Agile Development Methodology StarTeam Software Configuration Management Tool SAS Experience Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology MS Analysis Services General Host Knowledge StarTeam Software Configuration Management Tool Control-m scheduling tool Proficiency in scripting (in order of preference): Korn, Perl

BI/ETL Developer - MID

ETL Developer (Mid) Role An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: • Configure and customize the chosen ETL tool for client installations. • Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). • Deploy and customize Standard Architecture components. • Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. • Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Mid Level- Minimum 3 years experience Supplier resources will have the following skills / experience / background: • Advanced ETL experience using either Informatica or Data Stage • Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus • Proven experience in working directly with business customers • Strong SQL skills including complex query building and query performance tuning • Data analysis skills - ability to dig in and understand complex models and business processes • UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience • Strong UNIX shell scripting skills (primarily in COBOL, Perl) • Strong understanding of Data warehousing design concepts/skills • Data profiling experience • Defining and implementing data integration architecture • Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments • Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics • Proven problem-solving / problem resolution abilities. • Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: • ETL experience using either Informatica or Data Stage or an equivalent technology SQL UNIX shell scripting Preferred: • Dimensional data modeling skills • Familiar with Agile Development Methodology • StarTeam Software Configuration Management Tool • SAS Experience • Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology • MS Analysis Services • General Host Knowledge • StarTeam Software Configuration Management Tool • Control-m scheduling tool • Proficiency in scripting (in order of preference): Korn, Perl

Scrum Master MID/SR

IT Scrum Master Sr. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote and lead an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will lead your team through the scrum process, removing any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 6+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 6+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies. • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA). DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented

Automation Developer & Integrator - (SDET)-MID/SR

Sr SDET - Automation Developer and Integrator Purpose of Job Automation Developers create unit and functional automation solutions to ensure high quality and full code coverage for client software thereby providing our members and employees a stable and responsive experience on all platforms. Automation Developers should expect to be part of an integrated, cross-functional team that follows test-driven development methods using modern testing tools including Mocha, Chai, Enzyme, Sinon and Selenium. Ideal Automation Developers have deep knowledge in Linux and Windows based scripting techniques and the ability to manually test and automate on both the UI front end and on back end web services. Experience in Git-style repositories and projects is highly recommended. Automation Developers work in challenging, fast-paced, agile environments to deliver quality and automation behind web and mobile applications. PRIMARY RESPONSIBILITIES The candidate will lead all phases of automation development providing test-driven solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and build unit and functional automation, and customize commercial software packages. MINIMUM REQUIREMENTS Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT 4 years experience in JavaScript, JavaScript Frameworks and libraries such as React or Angular, CSS3, and HTML5 4 years experience in Java J2EE and Web Services (Restful and SOAP) 2 years experience in Selenium for Java and/or Javascript Strong Understanding of Test, Behavior, and Acceptance Test Driven development & Continuous Integration Experience working in an Agile development environment Understanding of cross-browser compatibility issues Experience developing responsive applications Experience with one or more of the following technologies:  JSON, Mocha/Chai, SeleniumJS, WebdriverIO, Enzyme, Sinon, Wicket, XML

Front End Software Engineer MID/SR

Front End Software Engineer Mid and SR Purpose of Job Front End Engineers create and maintain the front-end portion of our business software applications. Done well, many may never realize or appreciate how critical these systems are or how we've made them simpler, faster, and safer. Yet, they help make our members' lives better. It's a great challenge and responsibility. As a Front-end Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions. Your responsibilities will require you to be an expert in front development best practices and frameworks creating beautiful experiences for our internal and member facing systems. You will be required to be an expert in understanding user requirements and tailoring user experiences accordingly. You will engage with business clients, UI designers, developers and architects to create high performing and easy to use systems via the web as well as mobile-based applications. You will create and implement design principles that ensures that our content renders well across multiple devices. You will use and promote the use of front-end and mobile testing tools to ensure quality. As a Front-end Engineer, it will be your responsibility to maintain code integrity and quality as well as ensure application architecture is designed for performance and resiliency. PRIMARY RESPONSIBILITIES • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements, design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience in JavaScript, JavaScript Frameworks such as React or Angular, CSS3 and HTML5 PREFERRED • 1+ years of experience with a JavaScript framework like, React, Redux, Angular, or Backbone. • 1+ years of experience working with Agile methodology • Experience in translating front-end mockups and wireframes into functioning applications • 1+ years’ experience in designing/coding for high availability and performance. • 1+ years of experience with rapid prototyping / simulations / iterative design • Experience supporting accessibility requirements from ADA (Section 508 subset of a11y). • 2+ years of experience on closures/Prototypes/JS.this and variable scope • Understanding of HTTP interaction with browsers (request types, request headers, synchronous/asynchronous requests). • Understanding of page rendering orchestration within a browser • Experience at using browser development tools within each major browser • Delivering software using a container based infrastructure • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in Selenium frameworks MINIMUM REQUIREMENTS SR • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience with at least 2 years in CSS3 and HTML5, JavaScript and JavaScript libraries/tools such as JSON, AJAX, React, AngularJS, JQuery, and experience with CSS libraries/tools such as Bootstrap. PREFERRED • 3+ years of experience with a JavaScript framework like, React, Redux, Angular, or Backbone. • 2+ years of experience working with Agile methodology • Proficiency in translating front-end mockups and wireframes into functioning applications • 2+ years’ experience in designing/coding for high availability and performance. • 2+ years of experience with rapid prototyping / simulations / iterative design • Demonstrated experience supporting accessibility requirements from ADA (Section 508 subset of a11y). • 6+ years of experience on closures/Prototypes/JS.this and variable scope • Understanding of HTTP interaction with browsers (request types, request headers, synchronous/asynchronous requests). • Understanding of page rendering orchestration within a browser • Proficiency at using browser development tools within each major browser • Delivering software using a container based infrastructure • 2+ years of experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in Selenium frameworks DESIRED CHARACTERISTICS Front End Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented

Front End Software Engineer MID/SR

Front End Software Engineer Mid and SR Purpose of Job Front End Engineers create and maintain the front-end portion of our business software applications. Done well, many may never realize or appreciate how critical these systems are or how we've made them simpler, faster, and safer. Yet, they help make our members' lives better. It's a great challenge and responsibility. As a Front-end Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions. Your responsibilities will require you to be an expert in front development best practices and frameworks creating beautiful experiences for our internal and member facing systems. You will be required to be an expert in understanding user requirements and tailoring user experiences accordingly. You will engage with business clients, UI designers, developers and architects to create high performing and easy to use systems via the web as well as mobile-based applications. You will create and implement design principles that ensures that our content renders well across multiple devices. You will use and promote the use of front-end and mobile testing tools to ensure quality. As a Front-end Engineer, it will be your responsibility to maintain code integrity and quality as well as ensure application architecture is designed for performance and resiliency. PRIMARY RESPONSIBILITIES • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements, design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience in JavaScript, JavaScript Frameworks such as React or Angular, CSS3 and HTML5 PREFERRED • 1+ years of experience with a JavaScript framework like, React, Redux, Angular, or Backbone. • 1+ years of experience working with Agile methodology • Experience in translating front-end mockups and wireframes into functioning applications • 1+ years’ experience in designing/coding for high availability and performance. • 1+ years of experience with rapid prototyping / simulations / iterative design • Experience supporting accessibility requirements from ADA (Section 508 subset of a11y). • 2+ years of experience on closures/Prototypes/JS.this and variable scope • Understanding of HTTP interaction with browsers (request types, request headers, synchronous/asynchronous requests). • Understanding of page rendering orchestration within a browser • Experience at using browser development tools within each major browser • Delivering software using a container based infrastructure • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in Selenium frameworks MINIMUM REQUIREMENTS SR • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience with at least 2 years in CSS3 and HTML5, JavaScript and JavaScript libraries/tools such as JSON, AJAX, React, AngularJS, JQuery, and experience with CSS libraries/tools such as Bootstrap. PREFERRED • 3+ years of experience with a JavaScript framework like, React, Redux, Angular, or Backbone. • 2+ years of experience working with Agile methodology • Proficiency in translating front-end mockups and wireframes into functioning applications • 2+ years’ experience in designing/coding for high availability and performance. • 2+ years of experience with rapid prototyping / simulations / iterative design • Demonstrated experience supporting accessibility requirements from ADA (Section 508 subset of a11y). • 6+ years of experience on closures/Prototypes/JS.this and variable scope • Understanding of HTTP interaction with browsers (request types, request headers, synchronous/asynchronous requests). • Understanding of page rendering orchestration within a browser • Proficiency at using browser development tools within each major browser • Delivering software using a container based infrastructure • 2+ years of experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in Selenium frameworks DESIRED CHARACTERISTICS Front End Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented

Platform Software Engineer - API - MID/SR

Platform Software Engineer - API - MID and SR Level Platform Software Engineers create and maintain APIs for our business software applications that our members use. As a Platform Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be knowledgeable in API development. You will be a part of teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to partner and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms. As a Platform Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability DESIRED CHARACTERISTICS Platform Software Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with experience using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 2+ years in REST frameworks with focus on API development • 1+ years in AGILE methodology • 1+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework MINIMUM REQUIREMENTS SR Level • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with at least 2 years using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 4+ years in REST frameworks with focus on API development • 2+ years in AGILE methodology • 2+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to design and implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Understanding of microservices architecture design and implementation • Working experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework

Platform Software Engineer - API - MID/SR

Platform Software Engineer - API - MID and SR Level Platform Software Engineers create and maintain APIs for our business software applications that our members use. As a Platform Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be knowledgeable in API development. You will be a part of teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to partner and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms. As a Platform Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability DESIRED CHARACTERISTICS Platform Software Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with experience using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 2+ years in REST frameworks with focus on API development • 1+ years in AGILE methodology • 1+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework MINIMUM REQUIREMENTS SR Level • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with at least 2 years using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 4+ years in REST frameworks with focus on API development • 2+ years in AGILE methodology • 2+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to design and implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Understanding of microservices architecture design and implementation • Working experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework

Automation Developer & Integrator - (SDET) - MID/SR

SDET - Automation Developer and Integrator Mid and SR Purpose of Job Automation Developers create unit and functional automation solutions to ensure high quality and full code coverage for client software thereby providing our members and employees a stable and responsive experience on all platforms. Automation Developers should expect to be part of an integrated, cross-functional team that follows test-driven development methods using modern testing tools including Mocha, Chai, Enzyme, Sinon and Selenium. Ideal Automation Developers have deep knowledge in Linux and Windows based scripting techniques and the ability to manually test and automate on both the UI front end and on back end web services. Experience in Git-style repositories and projects is highly recommended. Automation Developers work in challenging, fast-paced, agile environments to deliver quality and automation behind web and mobile applications. PRIMARY RESPONSIBILITIES The candidate will lead all phases of automation development providing test-driven solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and build unit and functional automation, and customize commercial software packages. MINIMUM REQUIREMENTS Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT 4 years experience in JavaScript, JavaScript Frameworks and libraries such as React or Angular, CSS3, and HTML5 4 years experience in Java J2EE and Web Services (Restful and SOAP) 2 years experience in Selenium for Java and/or Javascript Strong Understanding of Test, Behavior, and Acceptance Test Driven development & Continuous Integration Experience working in an Agile development environment Understanding of cross-browser compatibility issues Experience developing responsive applications Experience with one or more of the following technologies: JSON, Mocha/Chai, SeleniumJS, WebdriverIO, Enzyme, Sinon, Wicket, XML

Software Integration Eng-MID/SR

Software Integration Engineer - Mid Level Job Purpose of Job Software Integration Engineers are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. Integration Engineers primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, Integration Engineers participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This is an intermediate-level position. Incumbents acquire and apply maturing knowledge of the business, its products, and or processes and may participate in all phases of software development lifecycle. Integration Engineers work with limited guidance on moderately complex work assignments and problem resolution. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. • With guidance begins to install, customize and integrate commercial software packages. • Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. • Learns to create system documentation/play books and attends requirements, design and code reviews. • Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. • May begin to identify issues that impact availability. MINIMUM REQUIREMENTS • Bachelor's degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree • AND, 2+ years of software development experience utilizing one of the following but not limited to Java, C++, C#, JavaScript, Python, C with at least 6 months’ experience integrating and configuring vendor products. PREFERRED • 1+ years experience integrating/configuring Physical Security systems (Ccure, Nice Vision, Nice Situator, etc) • 1+ years experience with network operations • 4+ years hands on experience working as a Software Engineer integrating/configuring with vendor products. • Clear understanding of Agile execution utilizing scrum practices • Experience developing, deploying and integrating with cloud and hosted applications • 2+ years experience with source control systems like but not limited to GIT, GIT-CI, RTC, GITHUB • 2 + years experience scripting with Linux Shell or Win. PowerShell • 2+ years experience using file transport protocols such as: FTP, SFTP, SCP Software Integration Engineer - Senior Level Job Purpose of Job Integration Engineers are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. Integration Engineers primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, Integration Engineers participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This is an advanced-level role occupied by those demonstrating in-depth technical and/or business knowledge within their respective areas of specialization. Incumbents work independently on complex work assignments and may determine methods and procedural approaches on new assignments. In addition, responsibilities include serving as resources to internal and third party team members on escalated technical issues and analyzing and designing specifications for less experienced team members to execute. PRIMARY RESPONSIBILITIES • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. • Identifies ideas to improve system performance and impact availability. • Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. • Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. • Identifies and creates solutions to improve system performance and availability. • Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements, design and code reviews. • Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. • Analyzes and designs specifications for less experienced internal and third party team members to execute. • Acts as a technical resource throughout the development life cycle. • May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross functional and third party team members for execution through the full development life cycle. • Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. MINIMUM REQUIREMENTS • Bachelor's degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree • AND, 6+ years of software development experience utilizing one of the following but not limited to Java, C++, C#, JavaScript, Python, C with at least 2 years integrating and configuring vendor products. PREFERRED • 2+ years experience integrating/configuring Physical Security systems (Ccure, Nice Vision, Nice Situator, etc) • 6+ years hands on experience working as a Software Engineer integrating/configuring with vendor products. • Clear understanding of Agile execution utilizing scrum practices • Experience developing, deploying and integrating with cloud and hosted applications • 3+ years experience with network operations • 2+ years experience with SaaS, IaaS, or PaaS • 2+ years experience with source control systems like but not limited to GIT, GIT-CI, RTC, GITHUB • 4+ years experience scripting with Linux Shell or Win. PowerShell • 2+ years experience using file transport protocols such as: FTP, SFTP, SCP

Automation Developer & Integrator - (SDET)-MID/SR

Sr SDET - Automation Developer and Integrator Purpose of Job Automation Developers create unit and functional automation solutions to ensure high quality and full code coverage for client software thereby providing our members and employees a stable and responsive experience on all platforms. Automation Developers should expect to be part of an integrated, cross-functional team that follows test-driven development methods using modern testing tools including Mocha, Chai, Enzyme, Sinon and Selenium. Ideal Automation Developers have deep knowledge in Linux and Windows based scripting techniques and the ability to manually test and automate on both the UI front end and on back end web services. Experience in Git-style repositories and projects is highly recommended. Automation Developers work in challenging, fast-paced, agile environments to deliver quality and automation behind web and mobile applications. PRIMARY RESPONSIBILITIES The candidate will lead all phases of automation development providing test-driven solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and build unit and functional automation, and customize commercial software packages. MINIMUM REQUIREMENTS Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT 4 years experience in JavaScript, JavaScript Frameworks and libraries such as React or Angular, CSS3, and HTML5 4 years experience in Java J2EE and Web Services (Restful and SOAP) 2 years experience in Selenium for Java and/or Javascript Strong Understanding of Test, Behavior, and Acceptance Test Driven development & Continuous Integration Experience working in an Agile development environment Understanding of cross-browser compatibility issues Experience developing responsive applications Experience with one or more of the following technologies:  JSON, Mocha/Chai, SeleniumJS, WebdriverIO, Enzyme, Sinon, Wicket, XML

Scrum Master SR

IT Scrum Master Sr. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote and lead an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will lead your team through the scrum process, removing any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 6+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 6+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies. • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA). DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented

BI/ETL Developer SR

Role An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: Configure and customize the chosen ETL tool for client installations. Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). Deploy and customize Standard Architecture components. Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Minimum 5 years experience Advanced ETL experience using either Informatica or Data Stage Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus Proven experience in working directly with business customers Strong SQL skills including complex query building and query performance tuning Data analysis skills - ability to dig in and understand complex models and business processes UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience Strong UNIX shell scripting skills (primarily in COBOL, Perl) Strong understanding of Data warehousing design concepts/skills Data profiling experience Defining and implementing data integration architecture Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics Proven problem-solving / problem resolution abilities. Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: ETL experience using either Informatica or Data Stage or an equivalent technology SQL UNIX shell scripting Preferred: Dimensional data modeling skills Familiar with Agile Development Methodology StarTeam Software Configuration Management Tool SAS Experience Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology MS Analysis Services General Host Knowledge StarTeam Software Configuration Management Tool Control-m scheduling tool Proficiency in scripting (in order of preference): Korn, Perl

Scrum Master SR

IT Scrum Master Sr. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote and lead an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will lead your team through the scrum process, removing any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 6+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 6+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies. • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA). DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented

BI/ETL Developer SR

Role An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: Configure and customize the chosen ETL tool for client installations. Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). Deploy and customize Standard Architecture components. Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Minimum 5 years experience Advanced ETL experience using either Informatica or Data Stage Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus Proven experience in working directly with business customers Strong SQL skills including complex query building and query performance tuning Data analysis skills - ability to dig in and understand complex models and business processes UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience Strong UNIX shell scripting skills (primarily in COBOL, Perl) Strong understanding of Data warehousing design concepts/skills Data profiling experience Defining and implementing data integration architecture Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics Proven problem-solving / problem resolution abilities. Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: ETL experience using either Informatica or Data Stage or an equivalent technology SQL UNIX shell scripting Preferred: Dimensional data modeling skills Familiar with Agile Development Methodology StarTeam Software Configuration Management Tool SAS Experience Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology MS Analysis Services General Host Knowledge StarTeam Software Configuration Management Tool Control-m scheduling tool Proficiency in scripting (in order of preference): Korn, Perl

Scrum Master SR

IT Scrum Master Sr. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote and lead an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will lead your team through the scrum process, removing any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 6+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 6+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies. • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA). DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented

Scrum Master Mid

IT Scrum Master Sr. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote and lead an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will lead your team through the scrum process, removing any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 6+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 6+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies. • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA). DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented

Scrum Master SR

IT Scrum Master Sr. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote and lead an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will lead your team through the scrum process, removing any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 6+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 6+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies. • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA). DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented

IT Scrum Masters Mid.

IT Scrum Masters Mid. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will guide your team through the scrum process, helping remove any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 4+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 4+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA) DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented

Front End Software Engineer MID/SR

Front End Software Engineer Mid and SR Purpose of Job Front End Engineers create and maintain the front-end portion of our business software applications. Done well, many may never realize or appreciate how critical these systems are or how we've made them simpler, faster, and safer. Yet, they help make our members' lives better. It's a great challenge and responsibility. As a Front-end Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions. Your responsibilities will require you to be an expert in front development best practices and frameworks creating beautiful experiences for our internal and member facing systems. You will be required to be an expert in understanding user requirements and tailoring user experiences accordingly. You will engage with business clients, UI designers, developers and architects to create high performing and easy to use systems via the web as well as mobile-based applications. You will create and implement design principles that ensures that our content renders well across multiple devices. You will use and promote the use of front-end and mobile testing tools to ensure quality. As a Front-end Engineer, it will be your responsibility to maintain code integrity and quality as well as ensure application architecture is designed for performance and resiliency. PRIMARY RESPONSIBILITIES • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements, design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience in JavaScript, JavaScript Frameworks such as React or Angular, CSS3 and HTML5 PREFERRED • 1+ years of experience with a JavaScript framework like, React, Redux, Angular, or Backbone. • 1+ years of experience working with Agile methodology • Experience in translating front-end mockups and wireframes into functioning applications • 1+ years’ experience in designing/coding for high availability and performance. • 1+ years of experience with rapid prototyping / simulations / iterative design • Experience supporting accessibility requirements from ADA (Section 508 subset of a11y). • 2+ years of experience on closures/Prototypes/JS.this and variable scope • Understanding of HTTP interaction with browsers (request types, request headers, synchronous/asynchronous requests). • Understanding of page rendering orchestration within a browser • Experience at using browser development tools within each major browser • Delivering software using a container based infrastructure • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in Selenium frameworks MINIMUM REQUIREMENTS SR • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience with at least 2 years in CSS3 and HTML5, JavaScript and JavaScript libraries/tools such as JSON, AJAX, React, AngularJS, JQuery, and experience with CSS libraries/tools such as Bootstrap. PREFERRED • 3+ years of experience with a JavaScript framework like, React, Redux, Angular, or Backbone. • 2+ years of experience working with Agile methodology • Proficiency in translating front-end mockups and wireframes into functioning applications • 2+ years’ experience in designing/coding for high availability and performance. • 2+ years of experience with rapid prototyping / simulations / iterative design • Demonstrated experience supporting accessibility requirements from ADA (Section 508 subset of a11y). • 6+ years of experience on closures/Prototypes/JS.this and variable scope • Understanding of HTTP interaction with browsers (request types, request headers, synchronous/asynchronous requests). • Understanding of page rendering orchestration within a browser • Proficiency at using browser development tools within each major browser • Delivering software using a container based infrastructure • 2+ years of experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in Selenium frameworks DESIRED CHARACTERISTICS Front End Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented

BI/ETL Developer SR

Role An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: Configure and customize the chosen ETL tool for client installations. Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). Deploy and customize Standard Architecture components. Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Minimum 5 years experience Advanced ETL experience using either Informatica or Data Stage Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus Proven experience in working directly with business customers Strong SQL skills including complex query building and query performance tuning Data analysis skills - ability to dig in and understand complex models and business processes UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience Strong UNIX shell scripting skills (primarily in COBOL, Perl) Strong understanding of Data warehousing design concepts/skills Data profiling experience Defining and implementing data integration architecture Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics Proven problem-solving / problem resolution abilities. Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: ETL experience using either Informatica or Data Stage or an equivalent technology SQL UNIX shell scripting Preferred: Dimensional data modeling skills Familiar with Agile Development Methodology StarTeam Software Configuration Management Tool SAS Experience Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology MS Analysis Services General Host Knowledge StarTeam Software Configuration Management Tool Control-m scheduling tool Proficiency in scripting (in order of preference): Korn, Perl

Platform Software Engineer - API - MID/SR

Platform Software Engineer - API - MID and SR Level Platform Software Engineers create and maintain APIs for our business software applications that our members use. As a Platform Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be knowledgeable in API development. You will be a part of teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to partner and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms. As a Platform Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability DESIRED CHARACTERISTICS Platform Software Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with experience using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 2+ years in REST frameworks with focus on API development • 1+ years in AGILE methodology • 1+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework MINIMUM REQUIREMENTS SR Level • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with at least 2 years using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 4+ years in REST frameworks with focus on API development • 2+ years in AGILE methodology • 2+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to design and implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Understanding of microservices architecture design and implementation • Working experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework

IT Scrum Masters Mid.

IT Scrum Masters Mid. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will guide your team through the scrum process, helping remove any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 4+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 4+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA) DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented

Automation Developer & Integrator - (SDET)-MID/SR

Sr SDET - Automation Developer and Integrator Purpose of Job Automation Developers create unit and functional automation solutions to ensure high quality and full code coverage for client software thereby providing our members and employees a stable and responsive experience on all platforms. Automation Developers should expect to be part of an integrated, cross-functional team that follows test-driven development methods using modern testing tools including Mocha, Chai, Enzyme, Sinon and Selenium. Ideal Automation Developers have deep knowledge in Linux and Windows based scripting techniques and the ability to manually test and automate on both the UI front end and on back end web services. Experience in Git-style repositories and projects is highly recommended. Automation Developers work in challenging, fast-paced, agile environments to deliver quality and automation behind web and mobile applications. PRIMARY RESPONSIBILITIES The candidate will lead all phases of automation development providing test-driven solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and build unit and functional automation, and customize commercial software packages. MINIMUM REQUIREMENTS Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT 4 years experience in JavaScript, JavaScript Frameworks and libraries such as React or Angular, CSS3, and HTML5 4 years experience in Java J2EE and Web Services (Restful and SOAP) 2 years experience in Selenium for Java and/or Javascript Strong Understanding of Test, Behavior, and Acceptance Test Driven development & Continuous Integration Experience working in an Agile development environment Understanding of cross-browser compatibility issues Experience developing responsive applications Experience with one or more of the following technologies:  JSON, Mocha/Chai, SeleniumJS, WebdriverIO, Enzyme, Sinon, Wicket, XML

BI/ETL Developer SR

Role An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: Configure and customize the chosen ETL tool for client installations. Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). Deploy and customize Standard Architecture components. Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Minimum 5 years experience Advanced ETL experience using either Informatica or Data Stage Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus Proven experience in working directly with business customers Strong SQL skills including complex query building and query performance tuning Data analysis skills - ability to dig in and understand complex models and business processes UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience Strong UNIX shell scripting skills (primarily in COBOL, Perl) Strong understanding of Data warehousing design concepts/skills Data profiling experience Defining and implementing data integration architecture Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics Proven problem-solving / problem resolution abilities. Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: ETL experience using either Informatica or Data Stage or an equivalent technology SQL UNIX shell scripting Preferred: Dimensional data modeling skills Familiar with Agile Development Methodology StarTeam Software Configuration Management Tool SAS Experience Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology MS Analysis Services General Host Knowledge StarTeam Software Configuration Management Tool Control-m scheduling tool Proficiency in scripting (in order of preference): Korn, Perl

BI/ETL Developer SR

Role An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: Configure and customize the chosen ETL tool for client installations. Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). Deploy and customize Standard Architecture components. Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Minimum 5 years experience Advanced ETL experience using either Informatica or Data Stage Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus Proven experience in working directly with business customers Strong SQL skills including complex query building and query performance tuning Data analysis skills - ability to dig in and understand complex models and business processes UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience Strong UNIX shell scripting skills (primarily in COBOL, Perl) Strong understanding of Data warehousing design concepts/skills Data profiling experience Defining and implementing data integration architecture Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics Proven problem-solving / problem resolution abilities. Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: ETL experience using either Informatica or Data Stage or an equivalent technology SQL UNIX shell scripting Preferred: Dimensional data modeling skills Familiar with Agile Development Methodology StarTeam Software Configuration Management Tool SAS Experience Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology MS Analysis Services General Host Knowledge StarTeam Software Configuration Management Tool Control-m scheduling tool Proficiency in scripting (in order of preference): Korn, Perl

Scrum Master SR

IT Scrum Master Sr. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote and lead an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will lead your team through the scrum process, removing any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 6+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 6+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies. • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA). DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented

Platform Software Engineer - API - MID/SR

Platform Software Engineer - API - MID and SR Level Platform Software Engineers create and maintain APIs for our business software applications that our members use. As a Platform Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be knowledgeable in API development. You will be a part of teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to partner and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms. As a Platform Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability DESIRED CHARACTERISTICS Platform Software Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with experience using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 2+ years in REST frameworks with focus on API development • 1+ years in AGILE methodology • 1+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework MINIMUM REQUIREMENTS SR Level • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with at least 2 years using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 4+ years in REST frameworks with focus on API development • 2+ years in AGILE methodology • 2+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to design and implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Understanding of microservices architecture design and implementation • Working experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework

Platform Software Engineer Sr.

Platform Software Engineer - API - MID and SR Level Platform Software Engineers create and maintain APIs for our business software applications that our members use. As a Platform Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be knowledgeable in API development. You will be a part of teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to partner and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms. As a Platform Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability DESIRED CHARACTERISTICS Platform Software Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with experience using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 2+ years in REST frameworks with focus on API development • 1+ years in AGILE methodology • 1+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework MINIMUM REQUIREMENTS SR Level • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with at least 2 years using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 4+ years in REST frameworks with focus on API development • 2+ years in AGILE methodology • 2+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to design and implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Understanding of microservices architecture design and implementation • Working experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework

Platform Software Engineer - API - MID/SR

Platform Software Engineer - API - MID and SR Level Platform Software Engineers create and maintain APIs for our business software applications that our members use. As a Platform Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be knowledgeable in API development. You will be a part of teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to partner and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms. As a Platform Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability DESIRED CHARACTERISTICS Platform Software Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with experience using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 2+ years in REST frameworks with focus on API development • 1+ years in AGILE methodology • 1+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework MINIMUM REQUIREMENTS SR Level • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with at least 2 years using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 4+ years in REST frameworks with focus on API development • 2+ years in AGILE methodology • 2+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to design and implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Understanding of microservices architecture design and implementation • Working experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework

Platform Software Engineer - API - MID/SR

Platform Software Engineer - API - MID and SR Level Platform Software Engineers create and maintain APIs for our business software applications that our members use. As a Platform Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be knowledgeable in API development. You will be a part of teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to partner and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms. As a Platform Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability DESIRED CHARACTERISTICS Platform Software Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with experience using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 2+ years in REST frameworks with focus on API development • 1+ years in AGILE methodology • 1+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework MINIMUM REQUIREMENTS SR Level • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with at least 2 years using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 4+ years in REST frameworks with focus on API development • 2+ years in AGILE methodology • 2+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to design and implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Understanding of microservices architecture design and implementation • Working experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework

Platform Software Engineer - SR

Platform Software Engineer - API - MID and SR Level Platform Software Engineers create and maintain APIs for our business software applications that our members use. As a Platform Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be knowledgeable in API development. You will be a part of teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to partner and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms. As a Platform Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability DESIRED CHARACTERISTICS Platform Software Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with experience using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 2+ years in REST frameworks with focus on API development • 1+ years in AGILE methodology • 1+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework MINIMUM REQUIREMENTS SR Level • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with at least 2 years using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 4+ years in REST frameworks with focus on API development • 2+ years in AGILE methodology • 2+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to design and implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Understanding of microservices architecture design and implementation • Working experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework

Scrum Master MID

IT Scrum Masters Mid. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will guide your team through the scrum process, helping remove any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 4+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 4+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA) DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented

Scrum Master SR

IT Scrum Master Sr. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote and lead an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will lead your team through the scrum process, removing any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 6+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 6+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies. • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA). DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented

IT Scrum Masters Mid.

IT Scrum Masters Mid. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will guide your team through the scrum process, helping remove any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 4+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 4+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA) DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented

Scrum Master SR

IT Scrum Master Sr. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote and lead an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will lead your team through the scrum process, removing any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 6+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 6+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies. • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA). DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented

UI/UX Designer Sr.

We are seeking for UI Designer for a client in San Antonio TX Job Overview: Develops and refines the user experience. Independently performs complex work assignments and problem resolution across systems, processes, and channels. Guides and facilitates teams in the delivery of user interface solutions. Participates in the identification, evaluation, and recommendation of web technology solutions. All duties pertain to both the designer and producer career paths. Minimum Requirements: Bachelor's degree in Fine Arts related field (or equivalent experience) 6+ years current and relevant design experience 2+ years relevant financial services experience Proficiencies: Interaction, Visual, and some research Platforms: Responsive Web, iOS, and Android Tools: Sketch and Invision Working knowledge of web technology platforms, applications, and standards working knowledge of design concepts Requirements: Photoshop and other industry-standard design tools CSS, XHTML and JavaScript Strong time-management, multi-tasking and prioritization skills Critical thinking and problem-solving skills Excellent written and verbal communication skills Ability to effectively present design options for review, from concept through final production Ability to interact with other team members, both in the team and wider cross-functional capacity (technology, content, marketing, product development) Ability to justify and articulate design decisions Must have: Strong UX / UI Strong Visual design Data visualization experience Strong User Research Leadership skills Design Software experience: i.e. Adobe and Sketch Familiarity with HTML and CSS

SDI Sr. - COGNOS

We are seeking a COGNOS Developer for a client in San Antonio, Texas! For immediate consideration, email resume to: RECRUITING@MILLGROUPUSA.COM Job Overview: Production support IT support Business support Minimum Requirements: 1-5 years current experience as a Software developer requirements gathering, design, code, unit test, final acceptance testing, field deployment, operation, and maintenance ETL experience using either Informatica or Data Stage or an equivalent technology Korn shell scripting (priority) Essbase Cognos Familiar with financial forecasting

ETL Developer Mid

We are seeking an ETL Developer for a client in San Antonio, Texas! For immediate consideration, email resume to: RECRUITING@MILLGROUPUSA.COM Job Overview: Production support IT support Business support Minimum Requirements: 1-5 years current experience as a Software developer requirements gathering, design, code, unit test, final acceptance testing, field deployment, operation, and maintenance ETL experience using either Informatica or Data Stage or an equivalent technology Korn shell scripting (priority) Essbase ETL Familiar with financial forecasting

Software Developer & Int - SERVICE NOW

We are currently seeking talented ServiceNow Developer for our San Antonio, TX facility. PURPOSE OF JOB Acquires and applies broad knowledge of the business, its products, and/or processes. Gathers and analyzes user and system requirements, respond to outages and creates application system models. Prepares concepts for information system solutions and may evaluate the cost-effectiveness of these concepts. May coordinate system application transition from development teams to maintenance and production team; constructs and implements necessary controls to assure system / application traceability. Ensures system improvements are successfully implemented and monitored to increase efficiency. Applies and enhances policies, standards and procedures. Resolves issues of and navigates obstacles to deliver work product. Serves as a resource to less experienced team members on escalated issues of a routine nature. JOB DUTIES • Consistently applies learned processes, procedures and workflows to include (however not limited to) the software development lifecycle and/or release processes. • Creates system requirements, performs design and analysis, coding to requirements, unit testing of core system functionality and corrects defects during various phases of testing. • Continuously integrating with external tools and applications of varying technologies. • Consistently deliver functional products that provide business value in a defined timeline. • May serve as the subject matter expert on development techniques. Creates system documentation/play book and participates as a reviewer and contributor in requirements, design and code reviews. • Receives more complex work packages from manager/delegates. Develops accurate estimates, and creates project and component work packages based on specifications. • Identify ideas to improve system performance and impact availability and resolves complex technical design issues. • Perform technical troubleshooting to facilitate root cause analysis of system issues. • May serve as a mentor on procedural matters to junior team members. Minimum Requirements • Bachelor's degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • 6 or more years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s) Preferred • ServiceNow Platform development, IT Service Management, and Automation & Orchestration. • Coding languages (e.g. Java, JavaScript, C#). • Concurrent DevOps approaches like GitLab, CI/CD and monitoring. • Frameworks like AngularJS and Git. • Build automation systems like Gradle. • Test-driven development and unit testing. • Agile development methodologies.

User Experience Designer / Service Designer Lead

User Experience Designer / Service Designer Lead Summary Candidates should be well-rounded service and interaction designers with the ability to demonstrate thought leadership and a thorough understanding of the principals of user-centered design. These designers create exceptional user experiences, acting as customer advocates. They think holistically through every touch-point and go beyond the screen when designing the ideal user experience. Excellent communication and presentation skills are critical. Candidates must have an ability to deliver a message clearly and concisely to an executive audience, crafting compelling presentations that demonstrate the effectiveness of UX concepts. Minimum Experience • Bachelors Degree from an accredited university or 6 years work experience • 8+ years experience working with user-centered design development and process management with product, and/or service design • 4+ years experience creating sketch, wireframe, and document and envision concepts • 4+ years experience with digital technologies and channels • Experience with product and service design • Experience leading large cross-functional team projects • Executive presentation and communication skills • Workshop facilitation skills • A diverse portfolio of past work that shows depth of thinking and solutions Job Duties / Skills • Leverages expert business/analytical user-centered design knowledge to lead the collaboration with stakeholders through the Service Design process; Discovery, Ideation, Design and Pilot / Launch. • Acts as a thought leader in team working sessions. • Synthesizes and interprets large amounts of quantitative and qualitative data. • Champions and effectively communicates findings into high-fidelity visuals. • Creates holistic experience designs and recommendations for development and execution. • Develops innovative proposals and target state experiences. • Applies an expert understanding of member needs, staff needs, and business goals to tell a single story. • Communicates design ideas proficiently with well-developed writing, presentation and story-telling skills to a variety of audiences including executive levels. • Ideal candidates are actively engaged, passionate, and flexible with the ability to be a creative problem solver and enjoy connecting with people. • Able to think strategically to identify root causes and get beyond treating symptoms. • Reliably and consistently accomplish important work with strong action-based performance. • Seek to understand our users, employees and marketplace to contribute effectively. • Conceptualize hard problems and opportunities to find practical solutions that minimize complexity and prove to be useful and actionable. • Hold a strong set of values that guide you to make tough decisions with ease. • The courage to say what you think and ability to admit when you make mistakes. • Seek the best solutions and ideas for the users, leaving your ego at the door. • Share information and ideas openly. A mix of skills and expertise is what we look for in Experience Designers: • Creating wireframes, prototypes, blueprints, IA and mock-ups • Sketching, storyboarding, phone conversation guidelines and scenario development • End-to-end experience design strategy • Facilitates envisioning and co-creation workshops • Qualitative, ethnographic and evaluative research • Maintain awareness of evolving UX standards and best practices • Interaction design and continuously seeking new ways to interact with users • Sensitivity to the emotional, cognitive, environmental, and military culture needs • Collaborate with cross-functional teams to design solutions • Consider business and technology constraints • Understanding current call center technologies and capabilities to support service delivery • Broad portfolio displaying the use of UX practices in a variety of mediums

Platform Software Engineer - MID/SR

Platform Software Engineer - API - MID and SR Level Platform Software Engineers create and maintain APIs for our business software applications that our members use. As a Platform Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be knowledgeable in API development. You will be a part of teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to partner and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms. As a Platform Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability DESIRED CHARACTERISTICS Platform Software Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented MINIMUM REQUIREMENTS MID LEVEL • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with experience using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 2+ years in REST frameworks with focus on API development • 1+ years in AGILE methodology • 1+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework MINIMUM REQUIREMENTS SR Level • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with at least 2 years using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 4+ years in REST frameworks with focus on API development • 2+ years in AGILE methodology • 2+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to design and implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Understanding of microservices architecture design and implementation • Working experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework

iOS Infrastructure Dev Mid

iOS Developer - Senior Level Job Job Summary Looking for an experienced iOS Developer to help us develop next gen applications. You will develop mobile applications in a highly agile environment. You will work within a team delivering new functionality and maintaining existing functionality with the highest of quality. You will be responsible for all aspects of iOS application efforts. This will include defining, developing and supporting mobile infrastructure services, maintaining system documentation, integration of new modules into the applications, along with insuring the robustness of your solution through automated testing. • Design, code, analyze, and test systems for iOS applications, including iMessages and iOS Extensions • Develop applications for time-sensitive projects while considering business/system requirements. • Communicate with a team of developers, designers, project managers, and other personnel to ship new features. • Maintain project, drafts, files, codes and scripts in an organized manner that allows other team members to make edits/suggestions/changes. • Share knowledge and expertise with others. MINIMUM REQUIREMENTS • Proven ability to deliver high quality functional code to customers. • Bachelor’s degree or (5 additional years of IT experience beyond the minimum required may be substituted in lieu of a degree) • 4+ years relevant iOS development experience PREFERRED • 4+ years’ experience with iOS framework development • 1+ years’ experience with iOS development tooling to include Xcode, Gitlab and CocoaPods • 6+ months experience with iOS infrastructure design elements such as dependency injection and factory pattern • Experience mentoring and teaching others DESIRED CHARACTERISTICS iOS Developers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committee • Exceptionally detail-oriented

Android Mobile Developer Mid

Android Mobile Developer – Mid Level Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This is an advanced-level role occupied by those demonstrating in-depth technical and/or business knowledge within their respective areas of specialization. Incumbents work independently on complex work assignments and may determine methods and procedural approaches on new assignments. In addition, responsibilities include serving as resources to internal and third party team members on escalated technical issues and analyzing and designing specifications for less experienced team members to execute. PRIMARY RESPONSIBILITIES • Independently installs, customizes and integrates commercial software packages. • Facilitates root cause analysis of system issues. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. • Learns to create system documentation/play books and attends requirements, design and code reviews. • Receives work packages from manager and/or delegates. • Identifies ideas to improve system performance and impact availability. • Resolves complex technical design issues. • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. • May serve as the subject matter expert on development techniques. • Partners with experienced team members to develop accurate work estimates on work packages. • May serve as a mentor on procedural matters to less experienced internal and third party team members. • May assist experienced team members with the delegation of work packages. MINIMUM REQUIREMENTS • Bachelor's degree or four additional years of related experience in lieu of a degree. • And 4 years experience in software development within a specific discipline or technology PREFERRED • Proficiency in either Android techniques and practices • Experience working in an Agile environment

ETL Developer SR

ETL Developer/Data Engineer Senior Senior Level- Minimum 6 years experience Role: An Data Engineer / ETL senior developer is responsible for developing data flow architectures (designed by an Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter, Kafka, Nifi, Spark, or others. The person must be able to: • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. • Identifies ideas to improve system performance and impact availability. • Resolves complex technical design issues. • Configure and customize the chosen ETL tool for client installations. • Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). • Deploy and customize Standard Architecture components. • Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. • Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Core Data Experience – Must show competency in core data & analytics concepts • Advanced ETL experience using Data Stage • Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments • Strong understanding of Data warehousing design concepts/skills • Data modeling for data warehouse 3NF & datamarts - star • High level of competency with SQL, including advanced concepts • Strong SQL skills including complex query building and query performance tuning • Batch Data Movement – ETL (Datastage experience is preferred, but mandatory they have deep knowledge of the concepts) • UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience • Traditional Relational Databases – Prefer DB2/UDB • Data analysis skills - ability to dig in and understand complex models and business processes • Strong UNIX shell scripting skills • Proven experience in working directly with business customers • Proven problem-solving / problem resolution abilities. • Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics Data Engineering Experience • Distributed data & compute (partitioning, indexes, access patterns) • Hadoop / Big Data Ecosystem (HDFS/S3, Hive, Spark) • NoSQL Platforms & Concepts (Doc Store – Couchbase, Wide Column Store – Cassandra, Graph – Datastax Enterprise Graph) • Event-based application patterns & streaming data • Kafka • Kafka producers & consumers • Nifi • Java Enterprise Application Development • API Development • Python • Experience in Data Science, Machine Learning, and advanced modeling activities

Software Developer & Int Sr

Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.

Software Developer & Integ Mid or Sr

Software Developer & Integ Mid or Sr Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Daily tasks: Independently installs, customizes and integrates commercial software packages. Facilitates root cause analysis of system issues. Conducts root cause analysis of issues, review new and existing code and/or perform unit testing. Creates system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. May serve as the subject matter expert on development techniques. Partners with experienced team members to develop accurate work estimates on work packages.

Software Developer & Integrator Sr.

Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.

Front End Software Engineer - Jr

Front End Software Engineer - Jr Purpose of Job Front End Engineers create and maintain the front-end portion of our business software applications. As a Front-end Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions. Your responsibilities will require you to be familiar in front end development best practices and frameworks, creating beautiful experiences for our internal and member facing systems. You will be required to be knowledgeable in understanding user requirements and tailoring user experiences accordingly. You will engage with business clients, UI designers, developers and architects to create high performing and easy to use systems via the web as well as mobile-based applications. You will create and implement design principles that ensures that our content renders well across multiple devices. You will use and promote the use of front-end and mobile testing tools to ensure quality. As a Front-end Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 2 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 1+ years of software development experience in JavaScript, JavaScript Frameworks such as React or Angular, CSS3 and HTML5 PREFERRED • 1+ years of experience with a JavaScript framework like, React, Redux, Angular, or Backbone. • 1+ years of experience working with Agile methodology • Experience in translating front-end mockups and wireframes into functioning applications • 1+ years’ experience in designing/coding for high availability and performance. • 1+ years of experience with rapid prototyping / simulations / iterative design • Experience supporting accessibility requirements from ADA (Section 508 subset of a11y). • 1+ years of experience on closures/Prototypes/JS.this and variable scope • Understanding of HTTP interaction with browsers (request types, request headers, synchronous/asynchronous requests). • Understanding of page rendering orchestration within a browser • Experience at using browser development tools within each major browser • Delivering software using a container based infrastructure • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in Selenium frameworks DESIRED CHARACTERISTICS • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented

Software Developer & Integrator Sr.

Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.

Java DevOps Engineer Sr

Java DevOps Engineer Sr Purpose of Job DevOps Engineers are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. DevOps Engineers primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, DevOps Engineers participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This is an advanced-level role occupied by those demonstrating in-depth technical and/or business knowledge within their respective areas of specialization. Incumbents work independently on complex work assignments and may determine methods and procedural approaches on new assignments. In addition, responsibilities include serving as resources to internal and third party team members on escalated technical issues and analyzing and designing specifications for less experienced team members to execute. Job Requirements PRIMARY RESPONSIBILITIES • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. • Identifies ideas to improve system performance and impact availability. • Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. • Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. • Identifies and creates solutions to improve system performance and availability. • Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements, design and code reviews. • Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. • Analyzes and designs specifications for less experienced internal and third party team members to execute. • Acts as a technical resource throughout the development life cycle. • May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross functional and third party team members for execution through the full development life cycle. • Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. MINIMUM REQUIREMENTS • Bachelor's degree, or 4+ years of equivalent work experience in IT • AND, 6 or more years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s) *Qualifications may warrant placement in a different job level* When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses. PREFERRED • 4-6 years of enterprise grade source code management platforms (Git, GitHub, GitLab, BitBucket, RTC, etc.) • Large scale Linux server administration experience (RHEL preferred) • Object-oriented development experience (Java, C++, C#, etc.) • Server side scripting experience (BASH, Ruby, Python, etc.) • Comfortable working in an agile work environment with a strong customer support component • Web service development experience (REST, SOAP, Ruby on Rails) • JavaScript framework development experience (REACT/REDUX, Angular) • Containerized development/deployment experience (Docker/Kubernetes/OpenShift) • Experience with configuration management/infrastructure as code tools (Puppet, Chef, Ansible, etc.) • Previous experience with deploying a highly available active-active server environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Full Stack Developer Jr Mid Sr.

Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our workforce and over 90% of member interactions. PRIMARY RESPONSIBILITIES You will lead all phases of front end development providing innovative solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and code applications, and customize commercial software packages. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT Mid - 2+ years / SR - 4 + years of software development experience utilizing one or more of these full-stack development languages (Java J2EE, JavaScript, React, Angular, CSS3, or HTML5) with experience in Java J2EE PREFERRED Mid - 2 + years SR - 4 + years • JavaScript, JavaScript Frameworks such as React or Angular, CSS3, and HTML5 • Java J2EE and Web Services (Restful and SOAP) • Proficient understanding of code versioning tools, such as GIT • Understanding of cross-browser compatibility issues • Experience working in an Agile development environment • Experience developing responsive applications • Experience with one or more of the following technologies: Wicket, XML and JSON

Software Developer & Integrator Jr.

Software Developer & Integrator Jr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, and code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This is an intermediate-level position. Incumbents acquire and apply maturing knowledge of the business, its products, and or processes and may participate in all phases of software development lifecycle. SDI IIs work with limited guidance on moderately complex work assignments and problem resolution. Minimum Experience: • Bachelor’s degree or 2+ years of work experience in the Information Technology • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from Manager and or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability. Preferred: • 1+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.

Automation Developer and Integrator – Mid Level (SDET)

Automation Developer and Integrator – Mid Level (SDET) Purpose of Job Automation Developers create unit and functional automation solutions to ensure high quality and full code coverage for Company software thereby providing our members and employees a stable and responsive experience on all platforms. Automation Developers at company should expect to be part of an integrated, cross-functional team that follows test-driven development methods using modern testing tools including Mocha, Chai, Enzyme, Sinon and Selenium. Ideal Automation Developers have deep knowledge in Linux and Windows based scripting techniques and the ability to manually test and automate on both the UI front end and on back end web services. Experience in Git-style repositories and projects is highly recommended. Automation Developers work in challenging, fast-paced, agile environments to deliver quality and automation behind web and mobile applications that support both our company workforce and over 90% of company member interactions. PRIMARY RESPONSIBILITIES The candidate will lead all phases of automation development providing test-driven solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and build unit and functional automation, and customize commercial software packages. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • AND,3 - 6 years of software development experience utilizing one or more of these full-stack development languages (Java J2EE, JavaScript, React, Angular, CSS3, or HTML5) with at least 2 of those years in Java J2EE PREFERRED • 4 years experience in JavaScript, JavaScript Frameworks and libraries such as React or Angular, CSS3, and HTML5 • 4 years experience in Java J2EE and Web Services (Restful and SOAP) • 2 years experience in Selenium for Java and/or Javascript • Understanding of Test, Behavior, and Acceptance Test Driven development • Experience working in an Agile development environment • Understanding of cross-browser compatibility issues • Experience developing responsive applications • Experience with one or more of the following technologies: JSON, Mocha/Chai, SeleniumJS, WebdriverIO, Enzyme, Sinon, Wicket, XML

Software Developer & Integrator Sr. (Peoplesoft)

Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.

SalesForce Developer

We are seeking a Software Developer – Salesforce for a large financial services client in Plano & San Antonio, Texas! For immediate consideration, email resume to: RECRUITING@MILLGROUPUSA.COM Job Overview: General Development Knowledge · Assist with the gathering of requirements for various development efforts. · Design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). · Provide guidance and best practices in designing and application development specific to the technology being used. · Identify and provide estimates/ recommendations for infrastructure work needed. · Provide best practice recommendations for release planning to include work breakdown and task planning. · Consulting on various related processes · Experience with Agile development methodology SALESFORCE Development · Develop new and/or enhancements to include configuration activities, visual force pages, apex classes, apex triggers, etc in SALESFORCE · Assist with SALESFORCE API integration for applications residing on various platforms (ie linux, cloud, etc) JAVA Development · Develop new and/or enhancements with Java programming, J2EE, Junit · Develop / modify RESTful web services · Experience working with WebSphere Top Requirements: 1 year experience with Salesforce development to include configuration activities, visual force pages, apex classes, apex triggers 1 year SALESFORCE API integration for applications residing on various platforms (ie linux, cloud, etc) 1 year Java programming, J2EE, Junit Salesforce and Websphere

UI/UX Producer Sr Researcher

UI Producer (Creative Producer/UI Producer/User Experience Architect) Work experience: Senior Level (IT101)- Minimum 8 years experience Job Summary: Facilitates the creation of user experiences by partnering with stakeholders and subject matter experts to define requirements. Plans, organizes and manages the user experience design process for a given project or effort. Primary deliverables include the information architecture and wireframes for various digital channels (e.g., the web, smart phones, tablets, kiosks, email, desktop, etc.). Technical Requirements: Supplier resources will have the following skills / experience / background: • Bachelor's degree (BA/BS) or equivalent experience in Communication Arts, User Experience, Human Factors or Psychology • Experience in User Experience design for both desktop and mobile interfaces • Experience in graphic design with emphasis in the conception and design of digital experiences. • Experience with elicitation of user experience requirements including charrette, sketching, and drafting of personas and user scenarios. • Strong Information Architecture experience required. • Fully proficient understanding of user experience design principles. • Strong facilitation, negotiation and consensus building skills. • Must have excellent communication skills, both written and verbal. • Fully proficient understanding of capabilities and constraints of digital channel technologies (e.g., HTML5, CSS3 and JavaScript). • Experience with Microsoft Visio. • Experience with the Microsoft Office Suite of Applications. • Strong graphics skills desired. • Strong computer skills required • Experience with visual design and development tools including Fireworks/Photoshop/Illustrator/Dreamweaver required Must be self-motivated and able to work well with a diverse group of people. • Must be able to handle stress, including short deadlines. • Excellent writing, graphics and computer skills. Minimum Requirements: • Bachelor’s degree (or equivalent work experience). Process improvement, project management or relevant change management experience. • Advanced knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Working knowledge of data analysis tools. Preferred Requirements: Effective communicator with all levels of management to include executive management, briefing preparation experience, analytical. Roles and Responsibilities: • Manage multiple projects from concept through completion • Work with business and key stake holders in order to make their business requirements come to life in a pleasant user experience • Provide quality control for UI through project completion • Collaborating with designers to produce a best-in-class user experience based on business requirements • Interact with designers and peer team members to develop creative concepts • Participate in the idea process of new business efforts with Business Partners and other strategic leads • Assisting and advising business analysts to develop requirements that consider the interests and goals of the member as well as those of the association. • Ensuring that the interfaces created or altered in response to new requirements are reviewed and/or approved by the following: o Content – To ensure that text content is error-free and conforms to the organization’s general stylistic standards o Usability – To ensure that the interfaces are easy for members to understand and use to accomplish their goals o Standards & Design – To ensure that the new interfaces are consistent with site-wide conventions o Member Experience Reviews • Serving at all times as an advocate for the member who will be using the interfaces to accomplish tasks • Providing subject matter expertise to the organization regarding User Experience operations and serving customers, including but not limited to answering questions about the user experience for Project Managers, Business Managers, Technical Leads, Test Leads, Developers and any other members of the project team. • Development of the information architecture (IA) for assigned projects • Manages the creation of wireframes/comps and the user interface for assigned projects • Manages personas and usability testing activities • Participates in the development of page specifications

Cyber Security Integration Software Engineer

Job Description Summary Min. 2 years with Java or C development experience Experience with AWS, Azure or GCP cloud providers Experience with automating via Python, Powershell or PERL Independently installs, customizes and integrates commercial software packages. Facilitates root cause analysis of system issues. Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. May serve as the subject matter expert on development techniques. Partners with experienced team members to develop accurate work estimates on work packages. May serve as a mentor on procedural matters to less experienced internal and third party team members. May assist experienced team members with the delegation of work packages. Preferences: Experience with AWS Native KMS Experience with Twistlock or Redlock Knowledge of Cyber industry and technologies Minimum Education: Bachelor's degree required. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. Minimum Experience: 4 or more years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s)

Process Engineer Mid

Process Engineer Mid Job Role: Leads and facilitates cross-functional teams, in the application of process engineering principles to design and/or optimize business processes and their overall performance. Manages initiatives of moderate scope and complexity. Independently, under minimal supervision, performs moderately complex to complex work assignments and problem resolution across systems, processes or channels; may also conduct change management efforts at a moderate level of complexity impacting one or more CoSA's cross-functional processes. Performs as a resource and mentor to less experienced team members in the delivery of business improvement and development initiatives. Minimum Experience: Bachelors degree in a related discipline or equivalent work experience; 4+ years process improvement and/or relevant business experience; Intermediate knowledge and demonstrated use of statistics; Intermediate knowledge and demonstrated use of LEAN Six Sigma, and industry tools (SIPOC, VOC, Process Mapping, Process Requirements); and Green Belt / LEAN certification or equivalent. Preferred Experience: Masters degree in an engineering or similar discipline, or equivalent work experience; 6+ years relevant business support and/or general analysis experience; Advanced knowledge and demonstrated use of statistics; Advanced knowledge and demonstrated use of LEAN Six Sigma, data analysis, and industry tools (SIPOC, VOC, Process Mapping, Process Requirements); Proficient knowledge and demonstrated use of process engineering methodologies; and Black Belt certification or equivalent. Job Duties: • Acquires and applies intermediate knowledge of the business and process engineering discipline. • Leads and facilitates cross-functional, collaborative teams in business improvement and development initiatives using PP&E standards and guidelines to optimize the overall efficiency and effectiveness of the process. • Utilizes broad knowledge of customers, products, processes to support business problem analysis and determine the best methodology to resolve defect or issue. • Drives improvement efforts based on analysis. Analyzes processes to identify areas of improvement and provide appropriate analytics to facilitate business effort prioritization. Conducts basic statistical analysis. • Serves as a resource to less experienced team members on escalated issues of a routine nature. Resolves issues and navigates obstacles to deliver work product. • Identifies the information entities share across the business, and the relationships between those entities. • Maintains Enterprise Library, as applicable. • Competencies: Business Acumen, Collaboration (Team Building), Communication, Demonstrate Adaptability (Agility), Drive for Results and Innovation.

Software Developer & Integrator Sr.

Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.

Software Developer & Integrator Sr.

Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.

Software Developer & Integrator Mid

Software Developer & Integrator Mid. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development life cycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 4+ years of work experience in the Information Technology • 4+ years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s)-i.e., Business Intelligence, Mobile, Web, Java etc. • Independently installs, customizes and integrates commercial software packages. Facilitates root cause analysis of system issues. Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. May serve as the subject matter expert on development techniques. • Partners with experienced team members to develop accurate work estimates on work packages. • May serve as a mentor on procedural matters to less experienced internal and third party team members. May assist experienced team members with the delegation of work packages. Preferred: • 2+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools.

Full Stack Developer Mid

Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers at company should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our company workforce and over 90% of company member interactions. PRIMARY RESPONSIBILITIES You will lead all phases of front end development providing innovative solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and code applications, and customize commercial software packages. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • AND, 6+ years of software development experience utilizing one or more of these full-stack development languages (Java J2EE, JavaScript, React, Angular, CSS3, or HTML5) with at least 2 of those years in Java J2EE PREFERRED • At least 4 years experience in JavaScript, JavaScript Frameworks such as React or Angular, CSS3, and HTML5 • At least 4 years experience in Java J2EE and Web Services (Restful and SOAP) • Understanding of cross-browser compatibility issues • Experience working in an Agile development environment • Experience developing responsive applications • Experience with one or more of the following technologies: Wicket, XML and JSON

Platform Software Engineer - Sr

Platform Software Engineer - API - Senior Level Job . Platform Software Engineers create and maintain APIs for our business software applications that our members use. As a Platform Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be an expert in API development. You will lead teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to influence and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, design and code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms. As a Platform Engineer, it will be your responsibility to maintain code integrity and quality as well as ensure application architecture is designed for performance and resiliency. PRIMARY RESPONSIBILITIES • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements, design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with at least 2 years using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 4+ years in REST frameworks with focus on API development • 2+ years in AGILE methodology • 2+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to design and implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Understanding of microservices architecture design and implementation • Working experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework DESIRED CHARACTERISTICS USAA Platform Software Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented

Developer / Programmer Mainframe Senior

Developer / Programmer Mainframe Senior Technical Requirements: Work experience: - 6 to 8 years • Ability to follow ITIL, Six Sigma or CMM “best practices” • The ability to quickly and efficiently analyze and resolve a combination of voice, data, and network problems in a development environment. • Proven problem-solving abilities. • COBOL • JCL • EZTRIEVE • General Host Knowledge • Object Oriented Analysis and Design • Java Programming Language • .Net Programming Language • Visual Basic Programming Language • AJAX or LAMP • J2EE • XML • Java Server Pages (JSP) • HTML • Doors • Unified Modeling Language • Rational Rose • C & C++ Programming Language • Oracle • PS SQL • Model-View-Controller (MVC) design paradigm and Struts Framework • IBM Visual Age Java 3.5/4.0 ADE & Visual Age Java Source Repository • Knowledge of IBM Websphere Framework • Knowledge of DB2 and/or Universal Database (UDB) • Custom Tags associated with JSP pages • StarTeam Software Configuration Management Tool • Unified Software Development Process • Software Engineering Institute’s Capability Maturity Model (CMM) Level 3 • Software Product Engineering Life Cycle • Microsoft IIS platform • Microsoft Visual Basic Application Development Environment Tasks: Task #1: Test and document upgrades in a test and production environment for Genesys components. Task #2: Administer monitoring and other features of the Solution control Server and document processes. Task #3: Design, develop and Test Routing Strategies. Task #4: Collect and document requirements. Task #5: Document Routing strategy, requirements and purpose. Task #6: Review and Analyze Error logs and document findings. Task #7: Troubleshoot issues. # 7.1: Write Brio Reports for Analyzer and document templates and definitions for all reports. # 7.2: Design, update and implement Outbound Campaigns and lists. Expected task #1: Completed Work Package Analysis Artifacts Prepared in accordance with the USAA Software Product Engineering Life Cycle document Expected task #2: Completed Work Package Estimate Prepared in accordance with the USAA Sized Based Estimating Tool document and FSD1-IMP Development Estimating Template document Expected task #3: Completed Design Artifacts Prepared and completed in accordance with the USAA IT Software Process Library to include: • design artifacts that are graphic and concise, top down partitioned and non-redundant shall include: • graphic representation of the system • design elements broken down into lower levels of detail • details required to document the functions of the system Expected task #4 Construction Tasks: Software Code Tasks include: • Completed Code Modules • Artifacts that is integral to the software product to include source, binary, executable or equivalents such as scripts or command files.

UX Designer Sr

Senior UX Designer This individual will be responsible for driving product success through improving the usability of company’s Member Communications and Digital Assistive environments in collaboration with other Chief Design Office (CDO) design teams, Product Management and Engineering. They will also thrive in a work environment that requires strong problem-solving skills and independent self-direction, paired with clear communication and team collaboration. The ideal candidate will be responsible for product design areas including mobile and dot.com user interfaces, interaction design, user testing, and member-facing experiences for company products. This involves application of HCD best practices and tools to translate user needs, business objectives, and leveraging of UX/UI design into world-class desirable, valuable, feasible user experiences. ESSENTIAL DUTIES & RESPONSIBILITIES • Create journey maps, click paths, user flows, detailed wireframes, and interactive, responsive prototypes to effectively communicate the user experience, user interface elements, and deliver user test validation. • Work closely with product management to validate requirements, and company’s Design Language System (DLS) to create formal UX assets and documentation. • Collaborate in usability reviews of applications and produce artifacts of varying fidelity and prototypes for online usability tests (Userzoom.com, etc.). • Work with Product Management to define the user model and interface for new and updated mobile and dot.com features and functionality. • Lead efforts to understand user needs leveraging heuristic reviews, web analytics and competitor evaluations to create forward-looking, usable, and best-in-class new products. • Develop and present user experience recommendations to stakeholders. • Represent and advocate for the user-centered perspective and serve as a resource throughout the organization by answering questions, facilitating decisions, sharing opinions and perspectives and suggesting new and innovative ideas. • Design and drive implementation of new user-interfaces and improve the customer experience. • Work with development teams to ensure that the solution is accurately translated. • Maintain an up-to-date understanding of new technologies and best practices in mobile and dot.com navigation, browsers, information architecture and usability. • Drive and collaborate with DLS teams to produce and maintain standards in Pattern and Component Libraries. KNOWLEDGE, SKILLS & ABILITIES • Able to work independently and in teams. • Able to organize and prioritize work; manage projects from brief to delivery. • Able to work on multiple projects and consistently deliver work on deadline. • Able to manage personal time and attention. • Experience managing to multiple perspectives; desire to understand other people’s passions, experiences, and feelings. • 5-7+ years of solid, on-the-job experience as a Researcher, Interaction or UX Designer delivering eCommerce and/or complex transactional mobile and web-based experiences. • Candidates must be versed in user-centered design methods and techniques, with proven ability to understand target users and deliver appropriate experiences. • Must understand design constraints such as browser capabilities, media types, platform differences, and operating systems. • Experience designing UIs for mobile and email applications (iOS, Android, Google, etc.). • Quick learner with exceptional organizational and prioritization skills to deliver on multiple projects simultaneously. • Highly motivated, engaging, able to work effectively within a team environment, and will stretch to deliver results on time. • Excellent written and verbal communication skills, interpersonal skills, management skills with a strong attention to detail. • Understanding of User Testing methods, tools and techniques. • Understanding of test methodologies such as card sorting, A/B, charrettes, facilitated brainstorming, moderated focus groups, heuristic evaluation, 1:1 interviews, participatory design sessions, web-based surveys etc. • Demonstrated expertise of working fluently in standard applications (for Mac), including Adobe CS, Sketch (including Measure, PDF Export, Stark plug-ins), InVision, MS Office suite, including Word, PowerPoint, etc. • Experience in and practice of ADA, 508, and W3C (AA) compliance standards and best practices • Bachelor's degree required in design-related discipline: Interaction, Information or Interface design; HCI; Design Planning; Graphic Design; or Communications; Computer Science DESIRED SKILLS • Experience managing multiple expectations and/or leading cross-discipline team(s) • Experience using responsive frameworks and mobile view-ports • Familiarity with CSS, HTML, JavaScript, etc. for prototyping, etc.

Service Designer

SERVICE DESIGNER DESCRIPTION The ideal candidate would have specific experience in Service Design, Design Research and Synthesis, and Process Engineering, specifically Process and Value Stream Mapping and Root Cause Analysis. This person will be part of a team that works on enterprise-wide transformation projects and will participate in all aspects of user research. We are looking for a Service Designer with strong Design Research skills with demonstrated ability to tackle the problems from a holistic view, taking into account the extensive back and front stage systems and processes of how a company works to deliver on customer experience, as well as organizational and behavioral considerations. A strong Service Designer who embraces this holistic way of working and thinking would be an excellent fit! The ideal candidate would be expected to: • Lead user research efforts from planning to implementation, translate user needs into practical business applications, identify and design new cross channel product and service opportunities. • Facilitate all aspects of Design Research program, conduct qualitative and quantitative research, map and analyze research data, and synthesize insights. • Be primarily responsible for designing, conducting, analyzing, and reporting on user-centered design research, including identification of user needs and goals, task and workflow modeling, ethnography and behavioral archetype development as well journey and empathy mapping and rapid iterative prototyping and testing. • Support all stages of Service Design program development, from the analysis of current state of services from user’s and organization’s stand points to identification of opportunities for improvement, and their translation into business priorities. • Facilitate systems, process and value-stream mapping efforts for the existing supporting system of a service and design targeted improvements to that system to accommodate the new service - both digital and process based. • Support the development of Service Blueprint, including facilitation of highly collaborative design workshops with business and technology partners. • Collaborate with business and technology partners through all stages of Service Design program implementation. • Facilitate the creation and rapid iteration of service prototypes in an Agile environment. Some of the day-to-day activities of the role would include: • Apply research to experience and service design, consult on advanced understanding of user centered design and user research methodologies. • Lead highly collaborative design workshops and requirements gathering sessions with business and technology partners. • Conduct generative and exploratory research both online and in the field and provide recommendations for improvement. • Perform user testing and analysis of internal and external applications, products and services. • Plan, conduct and synthesize generative and evaluative research using standard methodologies. • Work with the design and technology teams to assess and modify products and services. • Work with business partners and subject matter experts to gather and validate business requirements. • Coordinate with multiple product and service teams in the enterprise environment. • Practice experience and service design and educate non-practitioners. • Gather and apply analytical rigor to design artifacts. Required Experience: • Client-side experience working with complex organizations, financial services industry experience is a plus. • Has experience in developing recruitment criteria for research. • Is comfortable facilitating both a 1:1 session and a 20+ stakeholder work session - whatever the need is based on the project phase. • Is comfortable synthesizing generative and exploratory design research with a team. • Has the ability to turn research findings into a compelling narrative to share with stakeholders. • Is comfortable with or wants to learn how to get stakeholder buy-in to do research and implement service and experience design programs. • Is able to navigate a transforming enterprise that is experiencing rapid cultural change. • Is expecting to coordinate with multiple product and service teams in the enterprise environment. • Has equal amounts of desire to practice AND educate non-practitioners. • Is comfortable with or wants to learn how to add analytical rigor to design artifacts. Soft Skills: • Collaborative • Communicator, story teller • Strong Facilitator • Strong interviewer • Self-starter • Organized & Analytical (huge volumes of data) • Improvisation & Adaptability (handling pressure, changing priorities) • Strong project management and planning background • High standards of quality • Welcomes the constructive criticism of their work and is able to constructively review the work of others • Professional (presenting themselves to partners and senior executives) • Quick & avid learner

Scrum Master SR

IT Scrum Master Sr. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote and lead an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will lead your team through the scrum process, removing any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 6+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 6+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies. • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA). DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented

Scrum Master SR

IT Scrum Master Sr. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote and lead an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will lead your team through the scrum process, removing any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 6+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 6+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies. • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA). DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented

Computer Systems Engineer Mid (AppSense Engineer)

Computer Systems Engineer Mid Job Role: Plans installs, integrates and validates moderately complex systems software and hardware solutions following with guidance from others. Acquires and applies maturing knowledge of the business, its products, and processes. Participates in the development and implementation of team initiatives as a team resource. Resolves issues and identifies appropriate issues for escalation. Performs moderately complex work assignments and problem resolution. Applies learned skills to perform problem resolution across integrated platforms, systems, processes, or channels. Job Overview: 1. Apply technical skills to solve moderately complex problems infrastructure and application performance and availability problems. 2. Expand troubleshooting skills in one domain. 3. Works with experienced team members to conduct root cause analysis of system issues. 4. Uses team tools and processes to achieve team goals under guidance from experienced team members. 5. Perform system monitoring, diagnostic to identify root cause analysis and determine corrective actions. 6. May modify system tools and implement software configuration to run multiple applications. 7. Participate on projects to gain an understanding of a project lifecycle and contributes to the project by conducting research on requested tasks. Minimum Experience: Bachelor’s degree or equivalent work experience, 2+ years relevant business support and/or general information technology support experience, Basic knowledge of systems administration and/or systems programming skills, Basic knowledge of Websphere, Unix, Windows Server, Desktop OS internals or Mainframe domains. Preferred Requirements: Apple Certified Unix Scripting Absolute Manage Certified Familiar with distribution processes Packaging experience Windows server experience iRapp Server Experience

Scrum Master SR

IT Scrum Master Sr. JOB SUMMARY: Scrum Masters are servant leaders who guide, coach, and educate product owners and development teams through story development, iterations, retrospectives, product backlog management, and decision making, all while keeping our members first in mind. You will creatively promote and lead an open, transparent, and respectful team environment, and apply your knowledge of agile and scrum to help teams on their journey to continuous improvement. You will lead your team through the scrum process, removing any impediments blocking progress as they work to provide our members with exceptional products. MINIMUM REQUIREMENTS • Bachelors degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • 6+ years of equivalent work experience in IT involving continuous process improvement, project management, business requirements and analysis, and/or technical proficiency ADDITIONAL PREFERRED QUALIFICATIONS • 6+ years of relevant experience with Agile • Knowledge of multiple technical software delivery life cycles • Advanced knowledge of business management methodology, change management theory and practices and process engineering methodologies. • Preferred certifications of Certified Scrum Master (CSM), Agile Certified Professional (ACP), Safe Program Consultant (SPC), Safe Agilist (SA). DESIRED CHARACTERISTICS IT Scrum Masters enable teams to create innovative solutions that impact our members by championing continuous improvement. Collectively, we are: • Curious and excited by new ideas • Fluent in the agile mindset • Energized by a fast-paced environment • Focused on the team • Able to understand and translate business needs into leading-edge technology • Community-focused, dependable and committed • Exceptionally detail-oriented

Sales Force Developer

General Development Knowledge • Assist with the gathering of requirements for various development efforts. • Design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). • Provide guidance and best practices in designing and application development specific to the technology being used. • Identify and provide estimates/ recommendations for infrastructure work needed. • Provide best practice recommendations for release planning to include work breakdown and task planning. • Consulting on various related processes, as requested by USAA. • Experience with Agile development methodology SALESFORCE Development • Develop new and/or enhancements to include configuration activities, visual force pages, apex classes, apex triggers, etc in SALESFORCE • Assist with SALESFORCE API integration for applications residing on various platforms (ie linux, cloud, etc) JAVA Development • Develop new and/or enhancements with Java programming, J2EE, Junit • Develop / modify RESTful web services • Experience working with WebSphere

Full Stack Developer Mid

Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers at company should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both company workforce and over 90% of company member interactions. PRIMARY RESPONSIBILITIES You will lead all phases of front end development providing innovative solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and code applications, and customize commercial software packages. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • AND, 6+ years of software development experience utilizing one or more of these full-stack development languages (Java J2EE, JavaScript, React, Angular, CSS3, or HTML5) with at least 2 of those years in Java J2EE PREFERRED • At least 4 years experience in JavaScript, JavaScript Frameworks such as React or Angular, CSS3, and HTML5 • At least 4 years experience in Java J2EE and Web Services (Restful and SOAP) • Understanding of cross-browser compatibility issues • Experience working in an Agile development environment • Experience developing responsive applications • Experience with one or more of the following technologies: Wicket, XML and JSON

Software Integration Engineer Mid.

PREFERRED * 2+ years experience working with Peoplesoft - Cash Management, AP or similar * 2+ years experience working with file transfer, B2B technologies(ex. Direct Connect) * 2+ years experience working with SQL and databases * Working experience with Agile development principles and involvement as a member of an Agile development team. * Experience with deploying software packages, change release process and production suppo * Desire to learn new technologies * Strong teaming and collaboration skills

Computer Systems Engineer Sr.

Computer Systems Engineer Sr. Job Role: Independently plans installs, integrates and validates systems software and hardware solutions. Manages technical change implementation across environments. Acquires and applies broad knowledge of the business, its products, and processes. Resolves issues of and navigates obstacles to deliver work product. Serves as a resource to less experienced team members on escalated issues of a routine nature. Participates in the evaluation, development, implementation, integration and administration of internal and external business solutions that meet customer needs. Job Overview: 1. Consistently applies learned processes, procedures and workflows to include however not limited to the software and/or hardware environments in one domain. 2. Generates new solutions leveraging competent skills and knowledge. 3. Solve complex infrastructure and application problems independently. 4. Considered fully qualified in one domain. May serve as a mentor to junior team members. 5. May be a subject matter expert in one or more specializations within a domain. 6. Utilizes troubleshooting techniques to determine problem root cause and apply knowledge of operational infrastructure to determine business impact. 7. Perform system monitoring, daily check, diagnostic and corrective action, complex root cause analysis and implement corrective measures to prevent future service interruptions. 8. Configures, maintains and monitors systems infrastructure to enhance availability, improve performance, and ensure adequate capacity. Minimum Experience: Bachelors degree or equivalent work experience, 4+ years relevant business support and/or general information technology support experience, Working knowledge of systems administration and/or systems programming skills, Working knowledge of Websphere, Unix, Windows Server, Desktop OS internals or Mainframe domains. Preferred Requirements: Apple Certified Unix Scripting Absolute Manage Certified Familiar with distribution processes Packaging experience Windows server experience iRapp Server Experience

Release Train Engineer - RTE

Release Train Engineer - RTE Summary The Release Train Engineer facilitates the Agile Release Train (ART) processes and execution. This position escalates impediments, manages risk, helps assure value delivery and helps in driving continuous improvement for the ART. Responsibilities include facilitating SAFe ceremonies and driving continuous improvement to create higher performing ART’s; through the delivery of hands-on coaching as needed to individual teams and programs/organizations in all aspects of Scrum and Kanban - daily routines, self-organization, collaboration, iterative development, managing flow, limiting work in progress (wip), etc. This position is responsible for advances in best practices for Scaled Agile Framework (SAFe) and Lean-agile practices. This position develops and maintains stakeholder relationships supporting agile product development. Must collaborate with communities of practice, develop and conduct Agile-oriented training, and identifies and deploys key metrics to enable continuous improvement. Ensures deliverables are aligned to Portfolio/Program strategy, understands and operates within the ART budget. Monitors performance against PI objectives, overall Portfolio and Program PI progress and initiates corrective action, as appropriate. Description Drives implementation of multiple, highly complex project/program initiatives typically requiring confidentiality and enterprise-level visibility to achieve strategic business goals and operational objectives. Works closely with cross-functional teams and resources to achieve program and project milestones within established timeframes. ? Manages risk by using established project management processes to address execution challenges associated with quality, schedule and costs. Plans, directs, and coordinates activities for highly complex programs and projects through development of project plans intended to accomplish goals and objectives within timeframes and budgets. ? Ensures consistent visibility for program and project teams by monitoring and reporting business objectives, program/project achievements, and key indicators. Proactively communicates with project stakeholders and executive/senior management, and provides insight on issues through root cause analyses. Actively manages ambiguity and consistently seeks to drive clarity amongst project stakeholders. ? Collaborates on creative alternatives to project challenges; partners to drive adoption and challenge standards. Leads subject matter experts through the resolution of project challenges. Manages project budgets on a full range of projects. ? Identifies and applies best practices and needed process improvements. Establishes efficiencies in program and project design where possible. Ensures compliance with company policies and procedures. Monitors project execution to deliver incremental business value. ? Acquires and applies expert knowledge of the business, its objectives, and processes to serve as the primary resource for cross-functional team members on escalated issues of a unique nature. Minimum Experience 6+ years of relevant experience in project or program management; Expert knowledge of project management tools and methodologies; ? Demonstrated leadership experience Minimum Education ? Bachelor's degree in Business Administration or applicable field/discipline; OR 4 years of experience in related field to include project coordination or project management. Preferred ? 5+ years Agile Team Participation ? 3+ years Agile Coaching Experience ? Facilitated 3+ SAFe Program Increments ? SAFe Program Consultant 4.0 (SPC4) ? Ability to speak in front of large audiences and facilitate large, multi-day ceremonies ? Demonstrated Leadership/Coaching experience ? Experience briefing senior level/executive management ? Experience with highly-complex and fast-paced environments ? Experience with Scrum and Kanban ? Certified Scrum Product Owner or Certified Scrum Professional (desirable) Knowledge/Skills/Attributes - Demonstrates Adaptability - Collaboration - Business Acumen - Communication - Innovation - Drive for Results - Innovation

UX Designer Sr

Senior UX Designer This individual will be responsible for driving product success through improving the usability of company’s Member Communications and Digital Assistive environments in collaboration with other Chief Design Office (CDO) design teams, Product Management and Engineering. They will also thrive in a work environment that requires strong problem-solving skills and independent self-direction, paired with clear communication and team collaboration. The ideal candidate will be responsible for product design areas including mobile and dot.com user interfaces, interaction design, user testing, and member-facing experiences for company products. This involves application of HCD best practices and tools to translate user needs, business objectives, and leveraging of UX/UI design into world-class desirable, valuable, feasible user experiences. ESSENTIAL DUTIES & RESPONSIBILITIES • Create journey maps, click paths, user flows, detailed wireframes, and interactive, responsive prototypes to effectively communicate the user experience, user interface elements, and deliver user test validation. • Work closely with product management to validate requirements, and company's Design Language System (DLS) to create formal UX assets and documentation. • Collaborate in usability reviews of applications and produce artifacts of varying fidelity and prototypes for online usability tests (Userzoom.com, etc.). • Work with Product Management to define the user model and interface for new and updated mobile and dot.com features and functionality. • Lead efforts to understand user needs leveraging heuristic reviews, web analytics and competitor evaluations to create forward-looking, usable, and best-in-class new products. • Develop and present user experience recommendations to stakeholders. • Represent and advocate for the user-centered perspective and serve as a resource throughout the organization by answering questions, facilitating decisions, sharing opinions and perspectives and suggesting new and innovative ideas. • Design and drive implementation of new user-interfaces and improve the customer experience. • Work with development teams to ensure that the solution is accurately translated. • Maintain an up-to-date understanding of new technologies and best practices in mobile and dot.com navigation, browsers, information architecture and usability. • Drive and collaborate with DLS teams to produce and maintain standards in Pattern and Component Libraries. KNOWLEDGE, SKILLS & ABILITIES • Able to work independently and in teams. • Able to organize and prioritize work; manage projects from brief to delivery. • Able to work on multiple projects and consistently deliver work on deadline. • Able to manage personal time and attention. • Experience managing to multiple perspectives; desire to understand other people’s passions, experiences, and feelings. • 5-7+ years of solid, on-the-job experience as a Researcher, Interaction or UX Designer delivering eCommerce and/or complex transactional mobile and web-based experiences. • Candidates must be versed in user-centered design methods and techniques, with proven ability to understand target users and deliver appropriate experiences. • Must understand design constraints such as browser capabilities, media types, platform differences, and operating systems. • Experience designing UIs for mobile and email applications (iOS, Android, Google, etc.). • Quick learner with exceptional organizational and prioritization skills to deliver on multiple projects simultaneously. • Highly motivated, engaging, able to work effectively within a team environment, and will stretch to deliver results on time. • Excellent written and verbal communication skills, interpersonal skills, management skills with a strong attention to detail. • Understanding of User Testing methods, tools and techniques. • Understanding of test methodologies such as card sorting, A/B, charrettes, facilitated brainstorming, moderated focus groups, heuristic evaluation, 1:1 interviews, participatory design sessions, web-based surveys etc. • Demonstrated expertise of working fluently in standard applications (for Mac), including Adobe CS, Sketch (including Measure, PDF Export, Stark plug-ins), InVision, MS Office suite, including Word, PowerPoint, etc. • Experience in and practice of ADA, 508, and W3C (AA) compliance standards and best practices • Bachelor's degree required in design-related discipline: Interaction, Information or Interface design; HCI; Design Planning; Graphic Design; or Communications; Computer Science DESIRED SKILLS • Experience managing multiple expectations and/or leading cross-discipline team(s) • Experience using responsive frameworks and mobile view-ports • Familiarity with CSS, HTML, JavaScript, etc. for prototyping, etc.

UI/UX Producer Sr

UI Producer Senior Level (IT101)- Minimum 8 years experience Job Summary: Facilitates the creation of user experiences by partnering with stakeholders and subject matter experts to define requirements. Plans, organizes and manages the user experience design process for a given project or effort. Primary deliverables include the information architecture and wireframes for various digital channels (e.g., the web, smart phones, tablets, kiosks, email, desktop, etc.). Technical Requirements: Supplier resources will have the following skills / experience / background: • Bachelor's degree (BA/BS) or equivalent experience in Communication Arts, User Experience, Human Factors or Psychology • Experience in User Experience design for both desktop and mobile interfaces • Experience in graphic design with emphasis in the conception and design of digital experiences. • Experience with elicitation of user experience requirements including charrette, sketching, and drafting of personas and user scenarios. • Strong Information Architecture experience required. • Fully proficient understanding of user experience design principles. • Strong facilitation, negotiation and consensus building skills. • Must have excellent communication skills, both written and verbal. • Fully proficient understanding of capabilities and constraints of digital channel technologies (e.g., HTML5, CSS3 and JavaScript). • Experience with Microsoft Visio. • Experience with the Microsoft Office Suite of Applications. • Strong graphics skills desired. • Strong computer skills required • Experience with visual design and development tools including Fireworks/Photoshop/Illustrator/Dreamweaver required Must be self-motivated and able to work well with a diverse group of people. • Must be able to handle stress, including short deadlines. • Excellent writing, graphics and computer skills. Minimum Requirements: • Bachelor’s degree (or equivalent work experience). Process improvement, project management or relevant change management experience. • Advanced knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Working knowledge of data analysis tools. Preferred Requirements: Effective communicator with all levels of management to include executive management, briefing preparation experience, analytical. Roles and Responsibilities: • Manage multiple projects from concept through completion • Work with business and key stake holders in order to make their business requirements come to life in a pleasant user experience • Provide quality control for UI through project completion • Collaborating with designers to produce a best-in-class user experience based on business requirements • Interact with designers and peer team members to develop creative concepts • Participate in the idea process of new business efforts with Business Partners and other strategic leads • Assisting and advising business analysts to develop requirements that consider the interests and goals of the member as well as those of the association. • Ensuring that the interfaces created or altered in response to new requirements are reviewed and/or approved by the following: o Content – To ensure that text content is error-free and conforms to the organization’s general stylistic standards o Usability – To ensure that the interfaces are easy for members to understand and use to accomplish their goals o Standards & Design – To ensure that the new interfaces are consistent with site-wide conventions o Member Experience Reviews • Serving at all times as an advocate for the member who will be using the interfaces to accomplish tasks • Providing subject matter expertise to the organization regarding User Experience operations and serving customers, including but not limited to answering questions about the user experience for Project Managers, Business Managers, Technical Leads, Test Leads, Developers and any other members of the project team. • Development of the information architecture (IA) for assigned projects • Manages the creation of wireframes/comps and the user interface for assigned projects • Manages personas and usability testing activities • Participates in the development of page specifications

Data Systems Analyst

Data Systems Analyst: Provides proficient analytical, business, and technical knowledge related to specific business functions, processes, and applications. Works independently to support business analytics and decision-making processes. Job Requirements: Supplier resources will have the following skills / experience / background: • 2+ years relevant experience and correlated technical proficiency. • Strong problem identification and resolution skills • Excellent customer service and people skills • Ability to work simultaneous tasks • Track and follow-up on hardware and software requests • Assist with tracking and storing PC hardware equipment • Flexible can-do attitude Preferred: • Familiar with Agile Development Methodology General Requirements: • All Services shall be performed at company facilities. • All Services shall be completed in accordance with the Agreement as well as the prescribed company plans, processes, procedures, specifications and guidelines as may be identified in this JOB DESCRIPTION or as otherwise directed by company. • All Expected tasks and materials furnished under this JOB DESCRIPTION shall be considered work made for hire and the property of company.

Platform Software Engineer Sr

Platform Software Engineer - API - Senior Level Job Platform Software Engineers create and maintain APIs for our business software applications that our members use. As a Platform Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be an expert in API development. You will lead teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to influence and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, design and code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms. As a Platform Engineer, it will be your responsibility to maintain code integrity and quality as well as ensure application architecture is designed for performance and resiliency. PRIMARY RESPONSIBILITIES • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements, design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 6+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with at least 2 years using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 4+ years in REST frameworks with focus on API development • 2+ years in AGILE methodology • 2+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to design and implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Understanding of microservices architecture design and implementation • Working experience with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework DESIRED CHARACTERISTICS Platform Software Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented

Platform Software Engineer Mid

Platform Software Engineer - Mid Level Job Platform Software Engineers create and maintain APIs for our business software applications that our members use. As a Platform Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be knowledgeable in API development. You will be a part of teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to partner and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms. As a Platform Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with experience using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 2+ years in REST frameworks with focus on API development • 1+ years in AGILE methodology • 1+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework DESIRED CHARACTERISTICS Platform Software Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented

Technical Writer

Technical Writer Technical Requirements: Supplier resources will have the following skills / experience / background: • Proven ability to write and edit technical documents • Three years experience writing, preparing, compiling and maintaining complex documentation such as Process Trees, Flow Charts, System Specifications, Feasibility Studies, and Functional Requirements descriptions Tasks: The following itemized tasks are to be provided by Supplier in the performance of Services described under this JOB DESCRIPTION. Task #1: Technical Writer Documentation • The purpose of this task is to document processes, procedures, policies, and meeting minutes, newsletters, intra/internet content. This task includes but is not limited to: • Identification, analysis and research information such as work processes and business requirements. • Written, revised and maintained procedures resulting from new process-related project outputs and process revisions. • Completed tested and validated content of procedures. • Documented new or changed policies, processes or procedures. Coordinate, document and communicate the implementation of the new or revised procedures. General Requirements: All Services shall be performed at company facilities. All Services shall be completed in accordance with the Agreement as well as the prescribed company plans, processes, procedures, specifications and guidelines as may be identified in this JOB DESCRIPTION or as otherwise directed by company. All Tasks and materials furnished under this JOB DESCRIPTION shall be considered work made for hire and the property of company.

UI/UX Designer Mid.

UI Designer Mid. Contributes to the development and refinement of the user experience. Under minimal supervision, performs moderately complex to complex work assignments and problem resolution across systems, processes, or channels. Performs multiple roles (team member, team co-leader) in the delivery of user interface solutions. All duties pertain to both the designer and producer career paths. Minimum Requirements: • Bachelor's degree in Fine Arts related field (or equivalent experience) • 4+ years relevant design experience • Working knowledge of web technology platforms, applications, and standards; working knowledge of design concepts. Requirements: • Photoshop and other industry-standard design tools • CSS, XHTML and JavaScript • Full proficiency with graphic design software such as Adobe Photoshop Job Duties: • Applies maturing knowledge of design and production at the product or channel level. • Resolves design and/or technical issues. Serves as a resource to less experienced team members on escalated issues of a routine nature. • Contributes to project scope definition, scheduling, and budget objectives. Provides input in determining design deliverables, developing work breakdown structures and schedules, and estimating costs and resource requirements. • Builds relationships with the business, project delivery and associated design and development points of contact. May serve as a design point of contact for user interface projects. • Participates in improvement and development initiatives conforming to published web standards.

UI/UX Designer Sr.

Senior UX Designer This individual will be responsible for driving product success through improving the usability of Member Communications and Digital Assistive environments in collaboration with other Chief Design Office (CDO) design teams, Product Management and Engineering. They will also thrive in a work environment that requires strong problem-solving skills and independent self-direction, paired with clear communication and team collaboration. The ideal candidate will be responsible for product design areas including mobile and dot.com user interfaces, interaction design, user testing, and member-facing experiences for products. This involves application of HCD best practices and tools to translate user needs, business objectives, and leveraging of UX/UI design into world-class desirable, valuable, feasible user experiences. ESSENTIAL DUTIES & RESPONSIBILITIES • Create journey maps, click paths, user flows, detailed wireframes, and interactive, responsive prototypes to effectively communicate the user experience, user interface elements, and deliver user test validation. • Work closely with product management to validate requirements, and Design Language System (DLS) to create formal UX assets and documentation. • Collaborate in usability reviews of applications and produce artifacts of varying fidelity and prototypes for online usability tests (Userzoom.com, etc.). • Work with Product Management to define the user model and interface for new and updated mobile and dot.com features and functionality. • Lead efforts to understand user needs leveraging heuristic reviews, web analytics and competitor evaluations to create forward-looking, usable, and best-in-class new products. • Develop and present user experience recommendations to stakeholders. • Represent and advocate for the user-centered perspective and serve as a resource throughout the organization by answering questions, facilitating decisions, sharing opinions and perspectives and suggesting new and innovative ideas. • Design and drive implementation of new user-interfaces and improve the customer experience. • Work with development teams to ensure that the solution is accurately translated. • Maintain an up-to-date understanding of new technologies and best practices in mobile and dot.com navigation, browsers, information architecture and usability. • Drive and collaborate with DLS teams to produce and maintain standards in Pattern and Component Libraries. KNOWLEDGE, SKILLS & ABILITIES • Able to work independently and in teams. • Able to organize and prioritize work; manage projects from brief to delivery. • Able to work on multiple projects and consistently deliver work on deadline. • Able to manage personal time and attention. • Experience managing to multiple perspectives; desire to understand other people’s passions, experiences, and feelings. • 5-7+ years of solid, on-the-job experience as a Researcher, Interaction or UX Designer delivering eCommerce and/or complex transactional mobile and web-based experiences. • Candidates must be versed in user-centered design methods and techniques, with proven ability to understand target users and deliver appropriate experiences. • Must understand design constraints such as browser capabilities, media types, platform differences, and operating systems. • Experience designing UIs for mobile and email applications (iOS, Android, Google, etc.). • Quick learner with exceptional organizational and prioritization skills to deliver on multiple projects simultaneously. • Highly motivated, engaging, able to work effectively within a team environment, and will stretch to deliver results on time. • Excellent written and verbal communication skills, interpersonal skills, management skills with a strong attention to detail. • Understanding of User Testing methods, tools and techniques. • Understanding of test methodologies such as card sorting, A/B, charrettes, facilitated brainstorming, moderated focus groups, heuristic evaluation, 1:1 interviews, participatory design sessions, web-based surveys etc. • Demonstrated expertise of working fluently in standard applications (for Mac), including Adobe CS, Sketch (including Measure, PDF Export, Stark plug-ins), InVision, MS Office suite, including Word, PowerPoint, etc. • Experience in and practice of ADA, 508, and W3C (AA) compliance standards and best practices • Bachelor's degree required in design-related discipline: Interaction, Information or Interface design; HCI; Design Planning; Graphic Design; or Communications; Computer Science DESIRED SKILLS • Experience managing multiple expectations and/or leading cross-discipline team(s) • Experience using responsive frameworks and mobile view-ports • Familiarity with CSS, HTML, JavaScript, etc. for prototyping, etc.

ETL Developer Mid

ETL Developer Mid Work experience: Mid Level- Minimum 3 years experience Role: An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: • Configure and customize the chosen ETL tool for client installations. • Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). • Deploy and customize Standard Architecture components. • Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. • Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Supplier resources will have the following skills / experience / background: • Advanced ETL experience using Data Stage • Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus • Proven experience in working directly with business customers • Strong SQL skills including complex query building and query performance tuning • Data analysis skills - ability to dig in and understand complex models and business processes • UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience • Strong UNIX shell scripting skills (primarily in COBOL, Perl) • Strong understanding of Data warehousing design concepts/skills • Data profiling experience • Defining and implementing data integration architecture • Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments • Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics • Proven problem-solving / problem resolution abilities. • Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: • ETL experience using Data Stage SQL UNIX shell scripting Preferred: • Dimensional data modeling skills • Familiar with Agile Development Methodology • StarTeam Software Configuration Management Tool • SAS Experience • Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology • MS Analysis Services • General Host Knowledge • StarTeam Software Configuration Management Tool • Control-m scheduling tool • Proficiency in scripting (in order of preference): Korn, Perl

ETL Developer SR

ETL Developer SR Work experience: Senior Level- Minimum 5 years experience Role: An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: • Configure and customize the chosen ETL tool for client installations. • Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). • Deploy and customize Standard Architecture components. • Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. • Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Supplier resources will have the following skills / experience / background: • Advanced ETL experience using Data Stage • Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus • Proven experience in working directly with business customers • Strong SQL skills including complex query building and query performance tuning • Data analysis skills - ability to dig in and understand complex models and business processes • UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience • Strong UNIX shell scripting skills (primarily in COBOL, Perl) • Strong understanding of Data warehousing design concepts/skills • Data profiling experience • Defining and implementing data integration architecture • Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments • Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics • Proven problem-solving / problem resolution abilities. • Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: • ETL experience using Data Stage SQL UNIX shell scripting Preferred: • Dimensional data modeling skills • Familiar with Agile Development Methodology • StarTeam Software Configuration Management Tool • SAS Experience • Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology • MS Analysis Services • General Host Knowledge • StarTeam Software Configuration Management Tool • Control-m scheduling tool • Proficiency in scripting (in order of preference): Korn, Perl

ETL Developer Lead

ETL Developer Mid Work experience: Mid Level- Minimum 3 years experience Role: An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: • Configure and customize the chosen ETL tool for client installations. • Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). • Deploy and customize Standard Architecture components. • Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. • Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Supplier resources will have the following skills / experience / background: • Advanced ETL experience using Data Stage • Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus • Proven experience in working directly with business customers • Strong SQL skills including complex query building and query performance tuning • Data analysis skills - ability to dig in and understand complex models and business processes • UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience • Strong UNIX shell scripting skills (primarily in COBOL, Perl) • Strong understanding of Data warehousing design concepts/skills • Data profiling experience • Defining and implementing data integration architecture • Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments • Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics • Proven problem-solving / problem resolution abilities. • Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: • ETL experience using Data Stage SQL UNIX shell scripting Preferred: • Dimensional data modeling skills • Familiar with Agile Development Methodology • StarTeam Software Configuration Management Tool • SAS Experience • Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology • MS Analysis Services • General Host Knowledge • StarTeam Software Configuration Management Tool • Control-m scheduling tool • Proficiency in scripting (in order of preference): Korn, Perl

Full Stack Developer Mid Sr.

Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our workforce and over 90% of member interactions. PRIMARY RESPONSIBILITIES You will lead all phases of front end development providing innovative solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and code applications, and customize commercial software packages. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT Mid - 2+ years / SR - 4 + years of software development experience utilizing one or more of these full-stack development languages (Java J2EE, JavaScript, React, Angular, CSS3, or HTML5) with experience in Java J2EE PREFERRED Mid - 2 + years SR - 4 + years • JavaScript, JavaScript Frameworks such as React or Angular, CSS3, and HTML5 • Java J2EE and Web Services (Restful and SOAP) • Proficient understanding of code versioning tools, such as GIT • Understanding of cross-browser compatibility issues • Experience working in an Agile development environment • Experience developing responsive applications • Experience with one or more of the following technologies: Wicket, XML and JSON

Data/Business Solutions Analyst - Entry

Data/Business Solutions Analyst - Entry Job Summary: Participates in gathering business requirements, and in supporting and delivering business solutions. Assists with data analysis, extraction and delivery. Supports the execution of information and data governance. Performs routine work assignments under direct supervision and seeks guidance from team members to resolve or escalate issues. Minimum Requirements: Bachelors degree or 6 years experience in an analytical or technical support function. 0 to 2 years experience in an analytical or technical support function or general data analysis/extraction experience. Basic knowledge of Microsoft Office products. Basic knowledge of identifying and documenting business processes. Basic knowledge of business functional area and processes. Possesses agility for learning technical and business concepts. Successful completion of an analyst assessment may be required. Preferred Requirements: 2+ years general data analysis and/or extraction experience. Basic knowledge of data reporting/analysis tools and techniques (such as business objects, crystal, monarch, etc.). Basic knowledge of relational databases (such as OLTP/OLAP, DB2 Oracle, SQL Server and/or MySQL). Basic knowledge of data extraction techniques and applications. Working knowledge of business functional area and processes. Understands the application of data information to support business functions. Developing knowledge of industry best practices. Basic knowledge of mainframe, EZtrieve, Monarch, JCL, VBA experience. Job Duties: • Participates in gathering basic business requirements that includes defining the business problem, identifying data requirements and isolating data elements. • Maintains and may assist in the development of basic business solutions, which may include data, reporting, business intelligence or analytics. • Performs basic data manipulation using basic data extraction and analytical tools and techniques. • Develops basic business knowledge of the functional area and processes. • Assists with the implementation of technical data solutions standards. • May support data governance, integrity, quality and audit functions.

Instructional Designer

Instructional Designer Technical Requirements: Skill requirements adapted from the more mature cognitive and affective behaviors noted in Bloom’s Taxonomy. • Critical thinking and problem solving skills • Skills in extracting and assimilating chunks of information working them into a logical framework • Applying principles of behavioral sciences • Systematically searching for related information Personal aptitudes: • Thinking in both abstract and concrete • must also attend to details • task-oriented but able to work with others • tolerance for ambiguity Preferred Education: Master's degree in instructional technology, psychology, education, behavioral science or closely related field from an accredited college or university or related experience. Tasks: The following itemized tasks are to be provided by Supplier in the performance of Services described under this JOB DESCRIPTION. High Level Course Design Information included in the HLCD: • Business Purpose • Target Population • Course Objectives • Course Map • Task Analysis Plan • Assessment Plan Develop and Document Appropriate Delivery Method. This task includes the identification and documentation of the delivery method of the identified training solution. The delivery method will describe in detail the mechanism(s) to be used for the delivery of the solution. Blended methodologies to be used shall be explicitly detailed. Develop Course Detailed Design. This task shall include: • Lesson Objectives • Instructional Strategy • Delivery Media • Assessment Develop Course Materials. Weekly Status Reporting. Information in the weekly status report will include: • Planned and Unplanned Tasks started and completed • Planned and Unplanned Tasks started and not completed • % Complete for each work product • Issues • Risks

Bus Program Manager Sr.

Bus Program Manager Sr. Job Role: Guides and facilitates teams in the development and implementation of key initiatives. Performs complex work assignments and problem resolution. Leads and manages programs and planning activities to achieve strategic business goals and operational objectives. Proactively manages the development of new or developing programs. Defines multiple program strategies based on business demand and ROI expectations. Minimum Requirements: Example: Bachelor's degree or equivalent work experience; Six or more years of relevant business support and / or general analysis experience; Experience with the software development life cycle and/or financial analysis experience to include utilization of ROI and net-present value (NPV) formulas. Knowledge/Skills/ Business Acumen, Collaboration (Team Building), Communication, Demonstrate Adaptability (Agility), Drive for Results and Innovation. Job Duties: 1. Seeks out and executes creative alternatives to programs challenges; challenges standards and partners with supporting programs to deliver results. 2. Supports portfolio planning activities around a wide range of technological, business and managerial challenges. 3. Identifies opportunities and potential solutions. Synthesizes analysis, identifies root causes and develops and recommends project deliverables. 4. Applies advanced knowledge of the business, its products and processes and integrates potential services to achieve business goals. 5. Negotiates agreements, settles disputes equitably and diffuses high tension situations. 6. Balance customer demands with appropriate capacity to achieve program objectives with may include tradeoffs with IT. 7. Supports one to many Relationship Managers in planning programs of work. 8. Responsible for developing program roadmap to achieve business goal and deliver early business value where ever possible.

Technical Writer

Technical Writer Technical Requirements: Supplier resources will have the following skills / experience / background: • Proven ability to write and edit technical documents • Three years experience writing, preparing, compiling and maintaining complex documentation such as Process Trees, Flow Charts, System Specifications, Feasibility Studies, and Functional Requirements descriptions Tasks: The following itemized tasks are to be provided by Supplier in the performance of Services described under this JOB DESCRIPTION. Task #1: Technical Writer Documentation • The purpose of this task is to document processes, procedures, policies, and meeting minutes, newsletters, intra/internet content. This task includes but is not limited to: • Identification, analysis and research information such as work processes and business requirements. • Written, revised and maintained procedures resulting from new process-related project outputs and process revisions. • Completed tested and validated content of procedures. • Documented new or changed policies, processes or procedures. Coordinate, document and communicate the implementation of the new or revised procedures.

Software Developer and Int Sr.

Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.

Full Stack Developer - Mid Level

Full Stack Developer - Mid Level Purpose of Job: Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our workforce and over 90% of member interactions. PRIMARY RESPONSIBILITIES You will lead all phases of front end development providing innovative solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and code applications, and customize commercial software packages. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • AND, 2+ years of software development experience utilizing one or more of these full-stack development languages (Java J2EE, JavaScript, React, Angular, CSS3, or HTML5) with experience in Java J2EE PREFERRED • At least 2 years experience in JavaScript, JavaScript Frameworks such as React or Angular, CSS3, and HTML5 • At least 2 years experience in Java J2EE and Web Services (Restful and SOAP) • Proficient understanding of code versioning tools, such as GIT • Understanding of cross-browser compatibility issues • Experience working in an Agile development environment • Experience developing responsive applications • Experience with one or more of the following technologies: Wicket, XML and JSON

IT ANALYST QA

Requirements/Additional Details: C71982-I/T Systems Analyst Mid This is unique in 3 different types of analysts are needed: 3 Total 3P Non-Contract-To-Hire Analyst: • QA Supplemental • Reporting • General Analyst 1. Is this a contract-to-hire position? • No If not, how long is the assignment? 2 years 2. Is there an option for remote work? No 3. Can you give me your top three skills in the order of importance and include the number of years of experience for each skill? o QA Supplemental ? Basic analysis and problem assessment ? Strong writing / communication ? Service Desk QA experience (3 yrs) ? Service Desk experience (2 yrs) o Reporting ? Service Desk Reporting (3+ yrs) ? Data Handling (Report development, Data transformation/validation, Advanced experience with relational databases) ? SQL (2 yrs) o General Analyst ? Strong data interpretation / visualization ? Strong writing / communication ? Intermediate process improvement / analysis ? Service Desk experience (1+ yrs) o Additional Relevant skills for all Position types ? Process development or process analyst experience ? SNOW and ITIL familiarity ? Agile and Project management principles 4. What are the three top technology tools that this resource must have knowledge using? o QA Supplemental ? Microsoft Office Suite (Intermediate, 2 yrs) ? ServiceNow (Beginner, 1 yr) ? Verint (or similar application) experience (1+yr) o Reporting ? Data Handling (Report development, Data transformation/validation, Advanced experience with relational databases – 3+ yrs) ? Microsoft Access / Excel (Advanced, 3+yrs) ? SQL (2+ yrs) o General Analyst ? Microsoft Office Suite (Advanced, 3+yrs) ? ServiceNow (Intermediate, 1+ yrs) 5. What are the responsibilities that this resource will have on a day to day basis? • The Service Desk Operations team provides oversight for the service desk MSA contract. These position will support the team in developing, documenting and improving service desk operation processes. Additional support will be needed to assess enterprise initiatives and project schedules to assess the impact to service desk operations. Contractor will need to support development of materials to prepare service desk projects including communications, knowledge base updates. Contractors will need to analyze incident data to determine performance trends and create metrics to ensure service desk supplier contract adherence. Contractor will review SNOW incident data to ensure process and procedures were correctly followed for specific incidents. • QA Supplemental o Assist and perform quality audits to include reviewing ACM (Automated Call Monitoring) o Daily random audits of incidents logged by the Service Desk o Review customer satisfaction surveys o Observe any trending and perform any ad hoc reviews • Reporting o Monitor and assist with maintaining the Service Desk reporting infrastructure o Assist with development of new Service Desk Key Performance Indicators o Assist with development of new reporting capabilities o Review and work ad hoc reporting requests • General Analyst o Perform complex analyses (incident, schedule, quality, etc…) o Prepare and present analysis findings o Review processes and provide suggestions / improvements o Additional duties as assigned

SDET Mid/SR

We are seeking an SDET for a client in Plano, Texas! • Strong experience on QA Standards and Methodology. • Create and maintain automation solutions for enterprise applications. • Has proven experience with parallel execution and API testing • Has experience with CI/CD, and has knowledge of build tools • Collaborates with development teams and influences to align the efforts with the automation strategy • Support QA efforts of development teams for QA efforts • Experience in delivering products in an agile environment. • Strong collaboration and communication skills. • Preferred experience with Java, Selenium WebDriver, Junit or TestNG, CI/CD, REST

Software Developer & Integ Mid or Sr

Software Developer & Integ Mid or Sr Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Daily tasks: Independently installs, customizes and integrates commercial software packages. Facilitates root cause analysis of system issues. Conducts root cause analysis of issues, review new and existing code and/or perform unit testing. Creates system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. May serve as the subject matter expert on development techniques. Partners with experienced team members to develop accurate work estimates on work packages.

Sr Development Product Owner

Sr Development Product Owner The successful Lead Development Product Owner will be have experience with database development, BI expertise and product management using agile SAFe framework. Duties include leading matrixed teams to develop and implement variety of analytical data solutions to drive technology and data transformation in Enterprise Complaints organization. The person will also be responsible to establish governance process related to data and reporting management to deliver compliance needs. Flexible locations in San Antonio or Plano office. Represents business stakeholders to elicit, understand, analyze, document, refine and communicate business needs, so that business and/or technical delivery teams can build effective solutions. This requires a detailed understanding of customer needs, as well as business vision and strategy, to prioritize investment, business value and delivery. Must be able to collaboratively work within multiple evolving development methodologies including iterative Agile and sequential Waterfall programs and projects, and variations thereof. Serves as the business requirements expert, engaging and managing the work of subject matter specialists from the business. Serves as the day to day decision maker and provides continual business guidance for the execution team. This position is responsible for prioritizing the execution team`s work so that it aligns with the sponsor's/business executive's strategies. Leads, manages or orchestrates activities for completion and proper documentation of business requirements and validating metrics as appropriate for methodology and Enterprise controls. Works with the business and IT delivery teams to identify and mitigate risks to include business operational risks. Escalates issues and develops and recommends appropriate solutions. MINIMUM REQUIREMENTS •Bachelor's degree required OR 4 additional years of related experience beyond the minimum Experience required. •8 or more years of experience in business and/or project delivery. •Expert knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall). •Expert in Microsoft Office products and applicable databases. •Expert knowledge of Change Management practices. •Expert knowledge and demonstrated use of Process Engineering methodologies PREFERRED •Database development, reporting management or Machine Learning data product experience •Advanced knowledge of Scaled Agile Framework, and product & solution management •Extensive leadership experience, leading and influencing other product owners & leaders •Ability to make decisions and represent the priorities of key stakeholders, including value of technical enablers •Extensive project or process management experience •Thought leadership – understanding strategy/vision to execution, and delivering business value •Extensive knowledge in Scrum and Kanban, and understanding of key performance indicators of a Scrum team •Experience performing business analysis to identify new development opportunities •Bachelor’s Degree •Master’s Degree and/or industry Certification/Designation The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Business Program/Project Mgr

Job Role: Leads and motivates cross-functional team members in the development and implementation of program and projects that support key initiatives. Performs complex and unique work assignments and problem resolution. Initiates and proactively manages the development of the program and execution of the projects in support of the program. Shapes and supports program planning activities around a wide range of technology, business and management challenges. Minimum Requirements: • Bachelor’s degree and 5+ years’ process improvement as well as program and project management. • Experience developing a program roadmap of projects to achieve business goals and deliver early business value as well as execution of the projects in the program. • Develops and executes projects under the program while managing the program road map and priorities, budget and benefits. • Advanced knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. Working knowledge of data analysis tools. Preferred Requirements: • PMP Certification. • Green Belt or Black Certification. • Effective communicator with all levels of management to include executive management. • Briefing preparation experience. • Advanced data analysis skills. Job Duties: Execute the Enterprise Alliance Management (EAM) Program. Identify and execute the incremental projects that will deliver full capability.

Sr Development Product Owner

Sr Development Product Owner The successful Lead Development Product Owner will be have experience with database development, BI expertise and product management using agile SAFe framework. Duties include leading matrixed teams to develop and implement variety of analytical data solutions to drive technology and data transformation in Enterprise Complaints organization. The person will also be responsible to establish governance process related to data and reporting management to deliver compliance needs. Flexible locations in San Antonio or Plano office. Represents business stakeholders to elicit, understand, analyze, document, refine and communicate business needs, so that business and/or technical delivery teams can build effective solutions. This requires a detailed understanding of customer needs, as well as business vision and strategy, to prioritize investment, business value and delivery. Must be able to collaboratively work within multiple evolving development methodologies including iterative Agile and sequential Waterfall programs and projects, and variations thereof. Serves as the business requirements expert, engaging and managing the work of subject matter specialists from the business. Serves as the day to day decision maker and provides continual business guidance for the execution team. This position is responsible for prioritizing the execution team`s work so that it aligns with the sponsor's/business executive's strategies. Leads, manages or orchestrates activities for completion and proper documentation of business requirements and validating metrics as appropriate for methodology and Enterprise controls. Works with the business and IT delivery teams to identify and mitigate risks to include business operational risks. Escalates issues and develops and recommends appropriate solutions. MINIMUM REQUIREMENTS •Bachelor's degree required OR 4 additional years of related experience beyond the minimum Experience required. •8 or more years of experience in business and/or project delivery. •Expert knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall). •Expert in Microsoft Office products and applicable databases. •Expert knowledge of Change Management practices. •Expert knowledge and demonstrated use of Process Engineering methodologies PREFERRED •Database development, reporting management or Machine Learning data product experience •Advanced knowledge of Scaled Agile Framework, and product & solution management •Extensive leadership experience, leading and influencing other product owners & leaders •Ability to make decisions and represent the priorities of key stakeholders, including value of technical enablers •Extensive project or process management experience •Thought leadership – understanding strategy/vision to execution, and delivering business value •Extensive knowledge in Scrum and Kanban, and understanding of key performance indicators of a Scrum team •Experience performing business analysis to identify new development opportunities •Bachelor’s Degree •Master’s Degree and/or industry Certification/Designation The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Front End Software Engineer - Jr

Front End Software Engineer - Jr Purpose of Job Front End Engineers create and maintain the front-end portion of our business software applications. As a Front-end Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions. Your responsibilities will require you to be familiar in front end development best practices and frameworks, creating beautiful experiences for our internal and member facing systems. You will be required to be knowledgeable in understanding user requirements and tailoring user experiences accordingly. You will engage with business clients, UI designers, developers and architects to create high performing and easy to use systems via the web as well as mobile-based applications. You will create and implement design principles that ensures that our content renders well across multiple devices. You will use and promote the use of front-end and mobile testing tools to ensure quality. As a Front-end Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 2 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 1+ years of software development experience in JavaScript, JavaScript Frameworks such as React or Angular, CSS3 and HTML5 PREFERRED • 1+ years of experience with a JavaScript framework like, React, Redux, Angular, or Backbone. • 1+ years of experience working with Agile methodology • Experience in translating front-end mockups and wireframes into functioning applications • 1+ years’ experience in designing/coding for high availability and performance. • 1+ years of experience with rapid prototyping / simulations / iterative design • Experience supporting accessibility requirements from ADA (Section 508 subset of a11y). • 1+ years of experience on closures/Prototypes/JS.this and variable scope • Understanding of HTTP interaction with browsers (request types, request headers, synchronous/asynchronous requests). • Understanding of page rendering orchestration within a browser • Experience at using browser development tools within each major browser • Delivering software using a container based infrastructure • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in Selenium frameworks DESIRED CHARACTERISTICS • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented

Technical Writer

Technical Writer Technical Requirements: • Proven ability to write and edit technical documents • Three years experience writing, preparing, compiling and maintaining complex documentation such as Process Trees, Flow Charts, System Specifications, Feasibility Studies, and Functional Requirements descriptions Task #1: Technical Writer Documentation • The purpose of this task is to document processes, procedures, policies, and meeting minutes, newsletters, intra/internet content. This task includes but is not limited to: • Identification, analysis and research information such as work processes and business requirements. • Written, revised and maintained procedures resulting from new process-related project outputs and process revisions. • Completed tested and validated content of procedures. • Documented new or changed policies, processes or procedures. Coordinate, document and communicate the implementation of the new or revised procedures.

Information Governance Advisor Senior SAT

Information Governance Advisor Senior Synthesizes key information / data and research inorder to recommend information governance initiatives that meet business goals. Determines business requirements and works with business stewards to determine improvement initiatives. Develops business case and ROI for implementing information governance enterprise wide. Provides strategic partnership for institutionalizing information governance decisions, principles, policies and procedures. Identifies opportunities to include information governance into business processes. Recommends information governance and best practices, tools and associated processes across the enterprise. Authors information governance guidelines, principles, policies, and standards for information / data stewards, stakeholders, and development teams. Orchestrates audits of information governance capabilities through subject matter experts. Conducts 'as is' assessment of information governance process and tools. Prepares formal reports and presentations of findings and recommendations; presents findings to various levels of leadership. Responsible for acquiring and applying advanced knowledge of various lines of the business, channels, and their applications and processes. Experience authoring and gaining adherence to Data development and management standards. Strong experience in process and risks management to include designing, and implementing, managing control execution. Strong experience in process and risks management to include designing, and implementing, managing control execution. Ability to facilitate working sessions and demonstrates an innate curiosity to evaluate how data is consumed and developed to continuously improve the implemented risks and controls. Tools: Info Governance Catalog, MetricStream, IGraphx, Microsoft Office Minimum Education: Bachelor's Degree in Information Architecture, Information Management, Information Studies or a related technical field. 4 years work experience in information governance, information management or information architecture can be substituted in lieu of a degree in addition to the minimum years of work experience required. OR A Master's Degree in Information Architecture, Information Management, Information Studies or a related technical field OR A PhD in Information Architecture, Information Management, Information Studies or a related technical field Minimum Experience: If Bachelor's degree, 6 or more years experience in Information or Data related practices to include: information governance, information management, information architecture, IT, analysis and reporting. OR If Master's degree, 4 or more years experience in Information or Data related practices to include: information governance, information management, information architecture, IT, analysis and reporting. OR If PhD, 3 or more years experience Information or Data related practices to include: information governance, information

Information Governance Advisor Senior PHX

Information Governance Advisor Senior Synthesizes key information / data and research inorder to recommend information governance initiatives that meet business goals. Determines business requirements and works with business stewards to determine improvement initiatives. Develops business case and ROI for implementing information governance enterprise wide. Provides strategic partnership for institutionalizing information governance decisions, principles, policies and procedures. Identifies opportunities to include information governance into business processes. Recommends information governance and best practices, tools and associated processes across the enterprise. Authors information governance guidelines, principles, policies, and standards for information / data stewards, stakeholders, and development teams. Orchestrates audits of information governance capabilities through subject matter experts. Conducts 'as is' assessment of information governance process and tools. Prepares formal reports and presentations of findings and recommendations; presents findings to various levels of leadership. Responsible for acquiring and applying advanced knowledge of various lines of the business, channels, and their applications and processes. Experience authoring and gaining adherence to Data development and management standards. Strong experience in process and risks management to include designing, and implementing, managing control execution. Strong experience in process and risks management to include designing, and implementing, managing control execution. Ability to facilitate working sessions and demonstrates an innate curiosity to evaluate how data is consumed and developed to continuously improve the implemented risks and controls. Tools: Info Governance Catalog, MetricStream, IGraphx, Microsoft Office Minimum Education: Bachelor's Degree in Information Architecture, Information Management, Information Studies or a related technical field. 4 years work experience in information governance, information management or information architecture can be substituted in lieu of a degree in addition to the minimum years of work experience required. OR A Master's Degree in Information Architecture, Information Management, Information Studies or a related technical field OR A PhD in Information Architecture, Information Management, Information Studies or a related technical field Minimum Experience: If Bachelor's degree, 6 or more years experience in Information or Data related practices to include: information governance, information management, information architecture, IT, analysis and reporting. OR If Master's degree, 4 or more years experience in Information or Data related practices to include: information governance, information management, information architecture, IT, analysis and reporting. OR If PhD, 3 or more years experience Information or Data related practices to include: information governance, information

Developer / Programmer Mainframe Senior

Developer / Programmer Mainframe Senior Technical Requirements: Work experience: - 6 to 8 years • Ability to follow ITIL, Six Sigma or CMM “best practices” • The ability to quickly and efficiently analyze and resolve a combination of voice, data, and network problems in a development environment. • Proven problem-solving abilities. • COBOL • JCL • EZTRIEVE • General Host Knowledge • Object Oriented Analysis and Design • Java Programming Language • .Net Programming Language • Visual Basic Programming Language • AJAX or LAMP • J2EE • XML • Java Server Pages (JSP) • HTML • Doors • Unified Modeling Language • Rational Rose • C & C++ Programming Language • Oracle • PS SQL • Model-View-Controller (MVC) design paradigm and Struts Framework • IBM Visual Age Java 3.5/4.0 ADE & Visual Age Java Source Repository • Knowledge of IBM Websphere Framework • Knowledge of DB2 and/or Universal Database (UDB) • Custom Tags associated with JSP pages • StarTeam Software Configuration Management Tool • Unified Software Development Process • Software Engineering Institute’s Capability Maturity Model (CMM) Level 3 • Software Product Engineering Life Cycle • Microsoft IIS platform • Microsoft Visual Basic Application Development Environment Tasks: Task #1: Test and document upgrades in a test and production environment for Genesys components. Task #2: Administer monitoring and other features of the Solution control Server and document processes. Task #3: Design, develop and Test Routing Strategies. Task #4: Collect and document requirements. Task #5: Document Routing strategy, requirements and purpose. Task #6: Review and Analyze Error logs and document findings. Task #7: Troubleshoot issues. # 7.1: Write Brio Reports for Analyzer and document templates and definitions for all reports. # 7.2: Design, update and implement Outbound Campaigns and lists. Expected task #1: Completed Work Package Analysis Artifacts Prepared in accordance with the USAA Software Product Engineering Life Cycle document Expected task #2: Completed Work Package Estimate Prepared in accordance with the USAA Sized Based Estimating Tool document and FSD1-IMP Development Estimating Template document Expected task #3: Completed Design Artifacts Prepared and completed in accordance with the USAA IT Software Process Library to include: • design artifacts that are graphic and concise, top down partitioned and non-redundant shall include: • graphic representation of the system • design elements broken down into lower levels of detail • details required to document the functions of the system Expected task #4 Construction Tasks: Software Code Tasks include: • Completed Code Modules • Artifacts that is integral to the software product to include source, binary, executable or equivalents such as scripts or command files.

Technical Writer

Technical Writer Technical Requirements: Supplier resources will have the following skills / experience / background: • Proven ability to write and edit technical documents • Three years experience writing, preparing, compiling and maintaining complex documentation such as Process Trees, Flow Charts, System Specifications, Feasibility Studies, and Functional Requirements descriptions Tasks: The following itemized tasks are to be provided by Supplier in the performance of Services described under this JOB DESCRIPTION. Task #1: Technical Writer Documentation • The purpose of this task is to document processes, procedures, policies, and meeting minutes, newsletters, intra/internet content. This task includes but is not limited to: • Identification, analysis and research information such as work processes and business requirements. • Written, revised and maintained procedures resulting from new process-related project outputs and process revisions. • Completed tested and validated content of procedures. • Documented new or changed policies, processes or procedures. Coordinate, document and communicate the implementation of the new or revised procedures.

Sr Development Product Owner

Sr Development Product Owner Represent Enterprise Document Management (EDM) stakeholders to lead, collaborate with and motivate a cross-functional team to elicit, understand, analyze, document, refine and communicate business needs and provide continual business guidance business and/or technical delivery teams that develop, execute and release effective solutions. MINIMUM REQUIREMENTS • Serve as the business requirements expert, engaging and managing the work of subject matter experts from the business. • Provide continual business guidance for the development and execution team(s). • Lead, manage or orchestrate activities for completion and proper documentation of business requirements and validating metrics as appropriate for methodology and Enterprise controls. • Work with the business and IT delivery teams to identify and mitigate risks to include business operational risks. • Escalate issues and develop recommendations for appropriate solutions. • Partner with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an understanding of the needs, measures, and risks & controls for the improvement area. • Serve as direct representative of the business with development and execution team(s), representing/reinforcing EDM’s perspective throughout the product realization cycle. • Work with the business process owners to develop metrics to manage and track benefits, adoption and risks to operations. • Assist with project level plans related to schedule, scope and resources. • Manage, prioritize, and assess the impact of all work items, such as new features, defects, etc., including providing the decision to create, fix or defer at the project level. • Review, and when appropriate, accept and prioritize feedback and new requirements from stakeholders. • Ensure output of development is reviewed and accepted or declined by appropriate stakeholders to ensure specified acceptance criteria have been completed. • Prepare the business for the change and arm them with tactics and metrics for benefits, adoption, and risk. PREFERRED • 2+ years of relevant experience in financial industry document compliance, process improvement, project delivery, business/requirements analysis and change management practices. • Must be able to collaboratively work within multiple evolving development methodologies including iterative Agile and sequential Waterfall projects. • Working knowledge of Microsoft Office products and applicable databases.

Mobile Developer – Mid

Mobile Developer – Mid Level Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This is an advanced-level role occupied by those demonstrating in-depth technical and/or business knowledge within their respective areas of specialization. Incumbents work independently on complex work assignments and may determine methods and procedural approaches on new assignments. In addition, responsibilities include serving as resources to internal and third party team members on escalated technical issues and analyzing and designing specifications for less experienced team members to execute. PRIMARY RESPONSIBILITIES • Independently installs, customizes and integrates commercial software packages. • Facilitates root cause analysis of system issues. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. • Learns to create system documentation/play books and attends requirements, design and code reviews. • Receives work packages from manager and/or delegates. • Identifies ideas to improve system performance and impact availability. • Resolves complex technical design issues. • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. • May serve as the subject matter expert on development techniques. • Partners with experienced team members to develop accurate work estimates on work packages. • May serve as a mentor on procedural matters to less experienced internal and third party team members. • May assist experienced team members with the delegation of work packages. MINIMUM REQUIREMENTS • Bachelor's degree or four additional years of related experience in lieu of a degree. • And 4 years experience in software development within a specific discipline or technology PREFERRED • Proficiency in either Android or iOS development techniques and practices • Experience working in an Agile environment

Information Security Advisor/Analyst

Information Security Advisor/Analyst Job Role: Role provides information security support and advisory services to internal and external customers. Minimum Requirements: • Bachelor’s degree (or equivalent work experience). 4+ years relevant work experience • Advanced knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. • Effective communicator with all levels of management to include executive management, briefing preparation experience, analytical. Preferred Requirements: • CISSP, Security+ or other Information security certification Job Duties: 1. Processes requests to design, modify and grant security accesses, and other security requests. 2. Performs role-based access support, troubleshooting end-to-end user errors and issues, and performs end-to-end support on a variety of information security systems software. 3. Administers and maintains user access controls, processes, and procedures to prevent unauthorized access, modification, disclosure or misuse of resources. Performs research, analysis and troubleshooting to identify, resolve, and explain complex security issues. 4. Schedules and conducts self assessments of business applications to ensure compliance with published policies and standards. Collects, compiles, and generates information security reports on system and network accesses. Reports and prepares briefing packages for presentation to customers and management. 5. Identifies and analyzes business practice violations of information security policy and standards. 6. Participates in multiple projects as a team resource. May provide audit support. 7. Documents procedures, executes and improves operational processes. 8. Advises, guides, and assists managers, users and system and network administrators. Provides technical security advice on a wide variety of information security issues, concerns, and problems. 9. Provides general advice and assistance in the interpretation of information security policy and standards. 10. Performs physical site assessments of business partners and performs release of information to third party business partners. 11. Participates in multiple projects as a team resource.

I/T Systems Analyst Mid

IT Systems Analyst Mid Summary: IT Systems Analysts are responsible for leading, managing, and facilitating activities pertaining to the development and completion of system deliverables. System deliverables include validating artifacts, developing system requirements, and assisting with translation into functional system specifications. IT Systems Analysts research and help resolve defects and production issues with business and technical teams and assist with defining and creating test case scenarios. Tasks: • Understands and applies intermediate knowledge of the business and technical domains supported to include its products, processes and services. Serves as a business proxy/SME on business topics within one domain. • Serves as the conduit between the customer community (internal & external) and the software development team through which requirements flow. • Elicits systems requirements using interviews, requirements workshops, surveys, business process analysis, use cases, scenarios, and task and workflow analyses. • Complete work package analysis, develop work package estimates, perform testing and defect analysis. • Provides clarification and actively participates in defect management activities to confirm requirements are being met. Manages change control for affected system artifacts. Technical requirements: • Knowledge of Agile practices • Strong facilitation skills • Strong problem identification and resolution skills • Object Oriented Analysis and Design • Unified Software Development Process • Software Product Engineering Life Cycle • Visio Minimum Experience: • 4+ years relevant experience to include continuous process improvement, project management, business/requirements and analysis, and/or technical proficiency. • Bachelors degree or 4+ years of work in the Information Technology field.

Full Stack Developer - Mid Level

Full Stack Developer - Mid Level Purpose of Job: Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our workforce and over 90% of member interactions. PRIMARY RESPONSIBILITIES You will lead all phases of front end development providing innovative solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and code applications, and customize commercial software packages. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • AND, 2+ years of software development experience utilizing one or more of these full-stack development languages (Java J2EE, JavaScript, React, Angular, CSS3, or HTML5) with experience in Java J2EE PREFERRED • At least 2 years experience in JavaScript, JavaScript Frameworks such as React or Angular, CSS3, and HTML5 • At least 2 years experience in Java J2EE and Web Services (Restful and SOAP) • Proficient understanding of code versioning tools, such as GIT • Understanding of cross-browser compatibility issues • Experience working in an Agile development environment • Experience developing responsive applications • Experience with one or more of the following technologies: Wicket, XML and JSON

Technical Writer

Technical Writer Technical Requirements: • Proven ability to write and edit technical documents • Three years experience writing, preparing, compiling and maintaining complex documentation such as Process Trees, Flow Charts, System Specifications, Feasibility Studies, and Functional Requirements descriptions Task #1: Technical Writer Documentation • The purpose of this task is to document processes, procedures, policies, and meeting minutes, newsletters, intra/internet content. This task includes but is not limited to: • Identification, analysis and research information such as work processes and business requirements. • Written, revised and maintained procedures resulting from new process-related project outputs and process revisions. • Completed tested and validated content of procedures. • Documented new or changed policies, processes or procedures. Coordinate, document and communicate the implementation of the new or revised procedures.

Developer / Programmer JAVA – Mid Level

Developer / Programmer JAVA – Mid Level Job Role: This position is a hands-on, application developer who will be joining an existing application development team. The ideal candidate should possess demonstrated ability to: - Execute and program on an application development team through all phases of the software development lifecycle - Provide expertise in triaging, diagnosing and resolving complex systems issues - Quickly learn and apply new information and knowledge General knowledge of the securities industry and CGC specific businesses. Working knowledge in one or more highly specialized areas of application development and/or business analysis that is of significant impact to the organization. Working experience and knowledge of programming language(s), software development tools and environment(s) and systems analysis and functional design. Knowledge and working experience of database concepts, database design, data modeling and system architectures. Knowledge and working experience with application design principles, practices, system development methodologies and software life cycles. Knowledge of user interface principles and windows design standards. Knowledge of security and disaster recovery requirements for applications development. Thorough knowledge of documentation and training. Technical skills and experience: 4+ years - Java 1.6 - Web technology fundamentals including: Web services (Java Metro), HTTP fundamentals, JavaScript - Hibernate - Spring - Fundamentals of SQL queries - .NET - C# - Preferred: Unix scripting, Infragistics Tool experience: - ClearCase - Visual Studio 2010 - Eclipse - Weblogic 10.3 - tcServer - Oracle 11g Applied experience leveraging agile software development principals & practices is desired including: - Scrum or Kanban or Scrumban - Paired programming - Continuous integration (using tools like Cruisecontrol, Quickbuild, etc.) - Test Driven Development - JUnit Preferences: Demonstrated ability to: • Function and execute in all phases of application software development. • Work independently and provide technical aptitude concerning application design and/or systems analysis. • Apply a broad knowledge of development technologies and determine appropriate options for resolving business issues. • Review recent technical/systems developments and evaluate their usefulness and compatibility with CGC systems. • Contribute and documents standards and guidelines. • Communicate complex technical concepts, techniques and skills to a variety of technical, managerial and business audiences. • Follow project scope and achieve objectives for assigned projects. • Collaborate with team and follow guidance from Sr/Lead. • Work effectively in a team environment and support others on the team. • Use good judgment in identifying issues and recommending solutions to others. Acquires and effectively demonstrates any additional knowledge and skill requirements as requested. Job Duties: • Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures. • Performs complex systems analysis and/or assists Sr./Lead with designing applications requiring advanced techniques using leading-edge technologies. • Provides technical expertise and assists Sr./Lead with analytical support in the conceptualization, development and implementation of complex interrelated systems and/or programs. • Assisting the Sr./Lead with Developing system designs to meet user requirements (examples might include program designs, database designs, and window designs). • Gathers user requirements and performs systems analysis (possibly in conjunction with business system analysts). • Follow and executes application designs often integrating multiple phases or aspects of an overall system design. • Participate in application development design reviews. • Follows project approach and/or procedures to solve the most complex applications problems considering system requirements/limitations, operating time, system architecture, and the desired results. • Maintain and follow standards and guidelines. • Execute systems tests of new state-of-the-art applications to determine potential internal use. • Collaborate with other applications staff members to resolve complex systems issues. • Prepares/moves application programs from development to production in controlled manner. • Follow and update documentation and other materials supporting application programs. • Provides feedback in determining scope and participates in recommending priorities for system changes. • On-going evaluation of system functions and design and identifies areas for improvement. • Provides on-call coverage to application programs as needed to support business operations. • Participates in the development and training of team members. • Proactively researches leading-edge technology and application development techniques through continued education and training. • Prepares and distributes status reports and other updates to users and management. • Communicates actively with users on systems status, including system changes, problems, enhancements, and potential impacts. • Participates actively in all, and in some cases leads certain, aspects of project management and control. • Constructively contributes in team and department meetings and training opportunities. • Performs other work as required or requested as well as additional assignments

Technical Writer / Technical Writer Sr.

Technical Writer Technical Requirements: Supplier resources will have the following skills / experience / background: • Proven ability to write and edit technical documents • Three years experience writing, preparing, compiling and maintaining complex documentation such as Process Trees, Flow Charts, System Specifications, Feasibility Studies, and Functional Requirements descriptions Tasks: The following itemized tasks are to be provided by Supplier in the performance of Services described under this JOB DESCRIPTION. Task #1: Technical Writer Documentation • The purpose of this task is to document processes, procedures, policies, and meeting minutes, newsletters, intra/internet content. This task includes but is not limited to: • Identification, analysis and research information such as work processes and business requirements. • Written, revised and maintained procedures resulting from new process-related project outputs and process revisions. • Completed tested and validated content of procedures. • Documented new or changed policies, processes or procedures. Coordinate, document and communicate the implementation of the new or revised procedures. General Requirements: All Services shall be performed at company facilities. All Services shall be completed in accordance with the Agreement as well as the prescribed company plans, processes, procedures, specifications and guidelines as may be identified in this JOB DESCRIPTION or as otherwise directed by company. All Tasks and materials furnished under this JOB DESCRIPTION shall be considered work made for hire and the property of company.

Software Developer & Integrator Mid.

Software Developer & Integrator Mid. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development life cycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 4+ years of work experience in the Information Technology • 4+ years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s)-i.e., Business Intelligence, Mobile, Web, Java etc. • Independently installs, customizes and integrates commercial software packages. Facilitates root cause analysis of system issues. Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. May serve as the subject matter expert on development techniques. • Partners with experienced team members to develop accurate work estimates on work packages. • May serve as a mentor on procedural matters to less experienced internal and third party team members. May assist experienced team members with the delegation of work packages. Preferred: • 2+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.

Process Engineer Lead

Job Description: Leads, motivates and facilitates cross-functional teams in the development and implementation of key strategic initiatives, using process engineering principles to design and/or optimize business processes and their overall performance. Minimum Requirements: • Bachelor’s degree in a related discipline or equivalent work experience; • 8+ years’ process improvement and/or relevant business experience; • Demonstrated leadership experience; Expert knowledge and demonstrated use of statistics and/or finance, marketing and economic principles; • Expert knowledge and demonstrated use of LEAN Six Sigma, data analysis, and industry tools (SIPOC, VOC, Process Mapping, DOE); • Expert knowledge and demonstrated use of process engineering methodologies and/or Business Process Management (BPM) and Process management principles; • Knowledge of Design for Six Sigma (DFSS) or equivalent methodology; and Master Black Belt certification or equivalent. Preferred Requirements: Masters degree in an engineering or similar discipline, or equivalent work experience; and 12+ years relevant business support and/or general analysis experience Job Duties: • Applies expert knowledge of the business and process engineering discipline. • Identifies, validates and communicates business solutions. Defines the set of processes that transcend functional and organizational boundaries; identifies and describes the actors that interact with the business; and describes which people, resources and controls are involved in the processes. Utilizes knowledge of customers, products, processes and PP&E expertise to analyze business problem(s) and determine the best methodology to resolve defect or issue. Directs analyses, root cause identification, and development and recommendation of key work products. • Leads and facilitates cross-functional, collaborative teams in strategic business improvement and development initiatives using PP&E standards and guidelines to optimize the overall efficiency and effectiveness of the process. • Identifies, validates and communicates business solutions. Utilizes knowledge of customers, products, processes and PP&E expertise to analyze business problem(s) and determine the best methodology to resolve defect or issue. • Drives improvement efforts based on analysis. Analyzes processes to identify areas of improvement and provide appropriate analytics to facilitate business effort prioritization. Conducts complex statistical analysis. • Anticipates opportunities and potential process engineer solutions and leads cross-functional teams through the problem resolution process. Shapes vision, mobilizes commitment and leads team to change processes, systems and structures to achieve vision. Provides insight to senior management on issues. • Serves as a primary resource to less experienced team members on escalated issues of a unique nature. Guides, mentors and coaches Process Engineers in the development and delivery of their work products critical to goal achievement and team success. Monitors the work of less experienced peers and team members and provides input on performance appraisals. • Identifies the information entities share across the business, and the relationships between those entities. • Competencies: Business Acumen, Collaboration (Team Building), Communication, Demonstrate Adaptability (Agility), Drive for Results and Innovation.

Full Stack Developer - Mid Level

Full Stack Developer - Mid Level Purpose of Job: Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our workforce and over 90% of member interactions. PRIMARY RESPONSIBILITIES You will lead all phases of front end development providing innovative solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and code applications, and customize commercial software packages. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • AND, 2+ years of software development experience utilizing one or more of these full-stack development languages (Java J2EE, JavaScript, React, Angular, CSS3, or HTML5) with experience in Java J2EE PREFERRED • At least 2 years experience in JavaScript, JavaScript Frameworks such as React or Angular, CSS3, and HTML5 • At least 2 years experience in Java J2EE and Web Services (Restful and SOAP) • Proficient understanding of code versioning tools, such as GIT • Understanding of cross-browser compatibility issues • Experience working in an Agile development environment • Experience developing responsive applications • Experience with one or more of the following technologies: Wicket, XML and JSON

Software Developer & Integrator Sr.

Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.

Computer Systems Engineer Mid

Computer Systems Engineer Mid Job Role: Plans installs, integrates and validates moderately complex systems software and hardware solutions following with guidance from others. Acquires and applies maturing knowledge of the business, its products, and processes. Participates in the development and implementation of team initiatives as a team resource. Resolves issues and identifies appropriate issues for escalation. Performs moderately complex work assignments and problem resolution. Applies learned skills to perform problem resolution across integrated platforms, systems, processes, or channels. Job Overview: 1. Apply technical skills to solve moderately complex problems infrastructure and application performance and availability problems. 2. Expand troubleshooting skills in one domain. 3. Works with experienced team members to conduct root cause analysis of system issues. 4. Uses team tools and processes to achieve team goals under guidance from experienced team members. 5. Perform system monitoring, diagnostic to identify root cause analysis and determine corrective actions. 6. May modify system tools and implement software configuration to run multiple applications. 7. Participate on projects to gain an understanding of a project lifecycle and contributes to the project by conducting research on requested tasks. Minimum Experience: Bachelor’s degree or equivalent work experience, 2+ years relevant business support and/or general information technology support experience, Basic knowledge of systems administration and/or systems programming skills, Basic knowledge of Websphere, Unix, Windows Server, Desktop OS internals or Mainframe domains. Preferred Requirements: Apple Certified Unix Scripting Absolute Manage Certified Familiar with distribution processes Packaging experience Windows server experience iRapp Server Experience

Mobile Developer – Mid

Mobile Developer – Mid Level Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This is an advanced-level role occupied by those demonstrating in-depth technical and/or business knowledge within their respective areas of specialization. Incumbents work independently on complex work assignments and may determine methods and procedural approaches on new assignments. In addition, responsibilities include serving as resources to internal and third party team members on escalated technical issues and analyzing and designing specifications for less experienced team members to execute. PRIMARY RESPONSIBILITIES • Independently installs, customizes and integrates commercial software packages. • Facilitates root cause analysis of system issues. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. • Learns to create system documentation/play books and attends requirements, design and code reviews. • Receives work packages from manager and/or delegates. • Identifies ideas to improve system performance and impact availability. • Resolves complex technical design issues. • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. • May serve as the subject matter expert on development techniques. • Partners with experienced team members to develop accurate work estimates on work packages. • May serve as a mentor on procedural matters to less experienced internal and third party team members. • May assist experienced team members with the delegation of work packages. MINIMUM REQUIREMENTS • Bachelor's degree or four additional years of related experience in lieu of a degree. • And 4 years experience in software development within a specific discipline or technology PREFERRED • Proficiency in either Android or iOS development techniques and practices • Experience working in an Agile environment

Desktop Support Analyst

Desktop Support Analyst Technical Requirements: Supplier resources will have the following skills / experience / background: • Ability to lift 35 pounds • Excellent customer service and people skills • Ability to work simultaneous tasks • Technical knowledge and understanding of PC hardware • Experience with MS Operating Systems (Windows NT 4.0 & Windows XP) • Experience with MS Office Suite • Excellent Oral and Written communication skills • Ability to meet critical timelines in a rapidly changing environment • Must be willing to work at USAA office locations in San Antonio and Regional Offices as required • Must be willing work flexible hours to include day, night, and weekend • XP operating system knowledge that includes the ability to: o Mapping network drives o Printers o File copy functions o Manual installation of software applications Tasks: The following itemized materials are Expected tasks to be provided by Supplier in the performance of Services described under this JOB DESCRIPTION. Installer / Deinstaller Tasks • Remove existing PC and move to centralized collection point • Install PC • Start user data and profile restoration process • Test desktop and complete the Support Checklist • Scan desktop bar codes • Complete installation information sheet • Provide floor support Floor Support Tasks • Verify PC has been installed – including hardware, software, users data, and profiles • Address user questions • Recognize and repair hardware malfunctions. • Capture metrics related to quality of work performed and provide a written report • Document lessons learned and provide a written report of same General Requirements: • All Services shall be performed at USAA facilities. • All Services shall be completed in accordance with the Agreement as well as the prescribed USAA plans, processes, procedures, specifications and guidelines as may be identified in this JOB DESCRIPTION or as otherwise directed by USAA. • All Expected tasks and materials furnished under this JOB DESCRIPTION shall be considered work made for hire and the property of USAA.

Developer / Programmer JAVA – Mid Level

Developer / Programmer JAVA – Mid Level Job Role: This position is a hands-on, application developer who will be joining an existing application development team. The ideal candidate should possess demonstrated ability to: - Execute and program on an application development team through all phases of the software development lifecycle - Provide expertise in triaging, diagnosing and resolving complex systems issues - Quickly learn and apply new information and knowledge General knowledge of the securities industry and CGC specific businesses. Working knowledge in one or more highly specialized areas of application development and/or business analysis that is of significant impact to the organization. Working experience and knowledge of programming language(s), software development tools and environment(s) and systems analysis and functional design. Knowledge and working experience of database concepts, database design, data modeling and system architectures. Knowledge and working experience with application design principles, practices, system development methodologies and software life cycles. Knowledge of user interface principles and windows design standards. Knowledge of security and disaster recovery requirements for applications development. Thorough knowledge of documentation and training. Technical skills and experience: 4+ years - Java 1.6 - Web technology fundamentals including: Web services (Java Metro), HTTP fundamentals, JavaScript - Hibernate - Spring - Fundamentals of SQL queries - .NET - C# - Preferred: Unix scripting, Infragistics Tool experience: - ClearCase - Visual Studio 2010 - Eclipse - Weblogic 10.3 - tcServer - Oracle 11g Applied experience leveraging agile software development principals & practices is desired including: - Scrum or Kanban or Scrumban - Paired programming - Continuous integration (using tools like Cruisecontrol, Quickbuild, etc.) - Test Driven Development - JUnit Preferences: Demonstrated ability to: • Function and execute in all phases of application software development. • Work independently and provide technical aptitude concerning application design and/or systems analysis. • Apply a broad knowledge of development technologies and determine appropriate options for resolving business issues. • Review recent technical/systems developments and evaluate their usefulness and compatibility with CGC systems. • Contribute and documents standards and guidelines. • Communicate complex technical concepts, techniques and skills to a variety of technical, managerial and business audiences. • Follow project scope and achieve objectives for assigned projects. • Collaborate with team and follow guidance from Sr/Lead. • Work effectively in a team environment and support others on the team. • Use good judgment in identifying issues and recommending solutions to others. Acquires and effectively demonstrates any additional knowledge and skill requirements as requested. Job Duties: • Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures. • Performs complex systems analysis and/or assists Sr./Lead with designing applications requiring advanced techniques using leading-edge technologies. • Provides technical expertise and assists Sr./Lead with analytical support in the conceptualization, development and implementation of complex interrelated systems and/or programs. • Assisting the Sr./Lead with Developing system designs to meet user requirements (examples might include program designs, database designs, and window designs). • Gathers user requirements and performs systems analysis (possibly in conjunction with business system analysts). • Follow and executes application designs often integrating multiple phases or aspects of an overall system design. • Participate in application development design reviews. • Follows project approach and/or procedures to solve the most complex applications problems considering system requirements/limitations, operating time, system architecture, and the desired results. • Maintain and follow standards and guidelines. • Execute systems tests of new state-of-the-art applications to determine potential internal use. • Collaborate with other applications staff members to resolve complex systems issues. • Prepares/moves application programs from development to production in controlled manner. • Follow and update documentation and other materials supporting application programs. • Provides feedback in determining scope and participates in recommending priorities for system changes. • On-going evaluation of system functions and design and identifies areas for improvement. • Provides on-call coverage to application programs as needed to support business operations. • Participates in the development and training of team members. • Proactively researches leading-edge technology and application development techniques through continued education and training. • Prepares and distributes status reports and other updates to users and management. • Communicates actively with users on systems status, including system changes, problems, enhancements, and potential impacts. • Participates actively in all, and in some cases leads certain, aspects of project management and control. • Constructively contributes in team and department meetings and training opportunities. • Performs other work as required or requested as well as additional assignments.

Data/Business Solutions Analyst - Entry

Data/Business Solutions Analyst - Entry Job Summary: Participates in gathering business requirements, and in supporting and delivering business solutions. Assists with data analysis, extraction and delivery. Supports the execution of information and data governance. Performs routine work assignments under direct supervision and seeks guidance from team members to resolve or escalate issues. Minimum Requirements: Bachelors degree or 6 years experience in an analytical or technical support function. 0 to 2 years experience in an analytical or technical support function or general data analysis/extraction experience. Basic knowledge of Microsoft Office products. Basic knowledge of identifying and documenting business processes. Basic knowledge of business functional area and processes. Possesses agility for learning technical and business concepts. Successful completion of an analyst assessment may be required. Preferred Requirements: 2+ years general data analysis and/or extraction experience. Basic knowledge of data reporting/analysis tools and techniques (such as business objects, crystal, monarch, etc.). Basic knowledge of relational databases (such as OLTP/OLAP, DB2 Oracle, SQL Server and/or MySQL). Basic knowledge of data extraction techniques and applications. Working knowledge of business functional area and processes. Understands the application of data information to support business functions. Developing knowledge of industry best practices. Basic knowledge of mainframe, EZtrieve, Monarch, JCL, VBA experience. Job Duties: • Participates in gathering basic business requirements that includes defining the business problem, identifying data requirements and isolating data elements. • Maintains and may assist in the development of basic business solutions, which may include data, reporting, business intelligence or analytics. • Performs basic data manipulation using basic data extraction and analytical tools and techniques. • Develops basic business knowledge of the functional area and processes. • Assists with the implementation of technical data solutions standards. • May support data governance, integrity, quality and audit functions.

Full Stack Developer Sr.

We are seeking Full Stack Developers for a large financial services company in Plano Texas For immediate consideration, email resume to: RECRUITING@MILLGROUPUSA.COM Purpose of Job: Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our workforce and over 90% of member interactions. Job Requirements: • Spring Framework / Spring Boot (2+ years) • API testing tools - ReadyAPI, Postman, ARC (any exp) • Front-end development preferred – Javascript, React, Angular (optional, any exp) • Already familiar with Jira for Story/Tasks (2 years) • Couchbase Development (2 years) • Kafka Development “preferred” • Java Development (4-5 years) • Docker (any) • Adept at Gitlab branch methods, mainly merges, pipelines and Git-bash terminal commands (2 years)

Software Integration Engineer Mid.

PREFERRED * 2+ years experience working with Peoplesoft - Cash Management, AP or similar * 2+ years experience working with file transfer, B2B technologies(ex. Direct Connect) * 2+ years experience working with SQL and databases * Working experience with Agile development principles and involvement as a member of an Agile development team. * Experience with deploying software packages, change release process and production suppo * Desire to learn new technologies * Strong teaming and collaboration skills

Developer / Programmer JAVA – Mid Level

Developer / Programmer JAVA – Mid Level Job Role: This position is a hands-on, application developer who will be joining an existing application development team. The ideal candidate should possess demonstrated ability to: - Execute and program on an application development team through all phases of the software development lifecycle - Provide expertise in triaging, diagnosing and resolving complex systems issues - Quickly learn and apply new information and knowledge General knowledge of the securities industry and CGC specific businesses. Working knowledge in one or more highly specialized areas of application development and/or business analysis that is of significant impact to the organization. Working experience and knowledge of programming language(s), software development tools and environment(s) and systems analysis and functional design. Knowledge and working experience of database concepts, database design, data modeling and system architectures. Knowledge and working experience with application design principles, practices, system development methodologies and software life cycles. Knowledge of user interface principles and windows design standards. Knowledge of security and disaster recovery requirements for applications development. Thorough knowledge of documentation and training. Technical skills and experience: 4+ years - Java 1.6 - Web technology fundamentals including: Web services (Java Metro), HTTP fundamentals, JavaScript - Hibernate - Spring - Fundamentals of SQL queries - .NET - C# - Preferred: Unix scripting, Infragistics Tool experience: - ClearCase - Visual Studio 2010 - Eclipse - Weblogic 10.3 - tcServer - Oracle 11g Applied experience leveraging agile software development principals & practices is desired including: - Scrum or Kanban or Scrumban - Paired programming - Continuous integration (using tools like Cruisecontrol, Quickbuild, etc.) - Test Driven Development - JUnit Preferences: Demonstrated ability to: • Function and execute in all phases of application software development. • Work independently and provide technical aptitude concerning application design and/or systems analysis. • Apply a broad knowledge of development technologies and determine appropriate options for resolving business issues. • Review recent technical/systems developments and evaluate their usefulness and compatibility with CGC systems. • Contribute and documents standards and guidelines. • Communicate complex technical concepts, techniques and skills to a variety of technical, managerial and business audiences. • Follow project scope and achieve objectives for assigned projects. • Collaborate with team and follow guidance from Sr/Lead. • Work effectively in a team environment and support others on the team. • Use good judgment in identifying issues and recommending solutions to others. Acquires and effectively demonstrates any additional knowledge and skill requirements as requested. Job Duties: • Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures. • Performs complex systems analysis and/or assists Sr./Lead with designing applications requiring advanced techniques using leading-edge technologies. • Provides technical expertise and assists Sr./Lead with analytical support in the conceptualization, development and implementation of complex interrelated systems and/or programs. • Assisting the Sr./Lead with Developing system designs to meet user requirements (examples might include program designs, database designs, and window designs). • Gathers user requirements and performs systems analysis (possibly in conjunction with business system analysts). • Follow and executes application designs often integrating multiple phases or aspects of an overall system design. • Participate in application development design reviews. • Follows project approach and/or procedures to solve the most complex applications problems considering system requirements/limitations, operating time, system architecture, and the desired results. • Maintain and follow standards and guidelines. • Execute systems tests of new state-of-the-art applications to determine potential internal use. • Collaborate with other applications staff members to resolve complex systems issues. • Prepares/moves application programs from development to production in controlled manner. • Follow and update documentation and other materials supporting application programs. • Provides feedback in determining scope and participates in recommending priorities for system changes. • On-going evaluation of system functions and design and identifies areas for improvement. • Provides on-call coverage to application programs as needed to support business operations. • Participates in the development and training of team members. • Proactively researches leading-edge technology and application development techniques through continued education and training. • Prepares and distributes status reports and other updates to users and management. • Communicates actively with users on systems status, including system changes, problems, enhancements, and potential impacts. • Participates actively in all, and in some cases leads certain, aspects of project management and control. • Constructively contributes in team and department meetings and training opportunities. • Performs other work as required or requested as well as additional assignments

Computer Systems Engineer Mid

Computer Systems Engineer Mid Job Role: Plans installs, integrates and validates moderately complex systems software and hardware solutions following with guidance from others. Acquires and applies maturing knowledge of the business, its products, and processes. Participates in the development and implementation of team initiatives as a team resource. Resolves issues and identifies appropriate issues for escalation. Performs moderately complex work assignments and problem resolution. Applies learned skills to perform problem resolution across integrated platforms, systems, processes, or channels. Job Overview: 1. Apply technical skills to solve moderately complex problems infrastructure and application performance and availability problems. 2. Expand troubleshooting skills in one domain. 3. Works with experienced team members to conduct root cause analysis of system issues. 4. Uses team tools and processes to achieve team goals under guidance from experienced team members. 5. Perform system monitoring, diagnostic to identify root cause analysis and determine corrective actions. 6. May modify system tools and implement software configuration to run multiple applications. 7. Participate on projects to gain an understanding of a project lifecycle and contributes to the project by conducting research on requested tasks. Minimum Experience: Bachelor’s degree or equivalent work experience, 2+ years relevant business support and/or general information technology support experience, Basic knowledge of systems administration and/or systems programming skills, Basic knowledge of Websphere, Unix, Windows Server, Desktop OS internals or Mainframe domains. Preferred Requirements: Apple Certified Unix Scripting Absolute Manage Certified Familiar with distribution processes Packaging experience Windows server experience iRapp Server Experience

Cyber Security Integration Software Engineer

Job Description Summary Min. 2 years with Java or C development experience Experience with AWS, Azure or GCP cloud providers Experience with automating via Python, Powershell or PERL Independently installs, customizes and integrates commercial software packages. Facilitates root cause analysis of system issues. Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. May serve as the subject matter expert on development techniques. Partners with experienced team members to develop accurate work estimates on work packages. May serve as a mentor on procedural matters to less experienced internal and third party team members. May assist experienced team members with the delegation of work packages. Preferences: Experience with AWS Native KMS Experience with Twistlock or Redlock Knowledge of Cyber industry and technologies Minimum Education: Bachelor's degree required. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. Minimum Experience: 4 or more years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s)

Computer Systems Engineer Mid

Computer Systems Engineer Mid Job Role: Plans installs, integrates and validates moderately complex systems software and hardware solutions following with guidance from others. Acquires and applies maturing knowledge of the business, its products, and processes. Participates in the development and implementation of team initiatives as a team resource. Resolves issues and identifies appropriate issues for escalation. Performs moderately complex work assignments and problem resolution. Applies learned skills to perform problem resolution across integrated platforms, systems, processes, or channels. Job Overview: 1. Apply technical skills to solve moderately complex problems infrastructure and application performance and availability problems. 2. Expand troubleshooting skills in one domain. 3. Works with experienced team members to conduct root cause analysis of system issues. 4. Uses team tools and processes to achieve team goals under guidance from experienced team members. 5. Perform system monitoring, diagnostic to identify root cause analysis and determine corrective actions. 6. May modify system tools and implement software configuration to run multiple applications. 7. Participate on projects to gain an understanding of a project lifecycle and contributes to the project by conducting research on requested tasks. Minimum Experience: Bachelor’s degree or equivalent work experience, 2+ years relevant business support and/or general information technology support experience, Basic knowledge of systems administration and/or systems programming skills, Basic knowledge of Websphere, Unix, Windows Server, Desktop OS internals or Mainframe domains. Preferred Requirements: Apple Certified Unix Scripting Absolute Manage Certified Familiar with distribution processes Packaging experience Windows server experience iRapp Server Experience

Software Developer & Integrator Sr.

Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.

UI Developer Mid.

UI Developer Mid. Top Skills: • 2-5 years experience creating native prototypes/apps for iOS and Android using React Native / Native UI development • 2-5 years experience in UI/UX design/development, or strong UX understanding • Interest in working within/on a design-focused team, while working with a development team to design and build consumer-facing mobile applications Top Technology Tools: • Native prototyping in ReactNative, Swift, Objective-C, Java, etc. and HTML5, CSS3, and JavaScript • Sketch (not a must, but helpful) • Illustrator (not a must, but helpful) Day-to-day Responsibilities: • Build functional prototypes to test • Help develop, implement and evangelize tools and process that allow design and development to work closely together on rapid iteration of design concepts • Support development implementation of design

Computer Systems Engineer Sr.

Computer Systems Engineer Sr. Job Role: Independently plans installs, integrates and validates systems software and hardware solutions. Manages technical change implementation across environments. Acquires and applies broad knowledge of the business, its products, and processes. Resolves issues of and navigates obstacles to deliver work product. Serves as a resource to less experienced team members on escalated issues of a routine nature. Participates in the evaluation, development, implementation, integration and administration of internal and external business solutions that meet customer needs. Job Overview: 1. Consistently applies learned processes, procedures and workflows to include however not limited to the software and/or hardware environments in one domain. 2. Generates new solutions leveraging competent skills and knowledge. 3. Solve complex infrastructure and application problems independently. 4. Considered fully qualified in one domain. May serve as a mentor to junior team members. 5. May be a subject matter expert in one or more specializations within a domain. 6. Utilizes troubleshooting techniques to determine problem root cause and apply knowledge of operational infrastructure to determine business impact. 7. Perform system monitoring, daily check, diagnostic and corrective action, complex root cause analysis and implement corrective measures to prevent future service interruptions. 8. Configures, maintains and monitors systems infrastructure to enhance availability, improve performance, and ensure adequate capacity. Minimum Experience: Bachelors degree or equivalent work experience, 4+ years relevant business support and/or general information technology support experience, Working knowledge of systems administration and/or systems programming skills, Working knowledge of Websphere, Unix, Windows Server, Desktop OS internals or Mainframe domains. Preferred Requirements: Apple Certified Unix Scripting Absolute Manage Certified Familiar with distribution processes Packaging experience Windows server experience iRapp Server Experience

Software Developer & Integrator Mid.

Software Developer & Integrator Mid. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development life cycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 4+ years of work experience in the Information Technology • 4+ years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s)-i.e., Business Intelligence, Mobile, Web, Java etc. • Independently installs, customizes and integrates commercial software packages. Facilitates root cause analysis of system issues. Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. May serve as the subject matter expert on development techniques. • Partners with experienced team members to develop accurate work estimates on work packages. • May serve as a mentor on procedural matters to less experienced internal and third party team members. May assist experienced team members with the delegation of work packages. Preferred: • 2+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.

Software Developer & Integrator Sr.

Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.

Software Developer & Integrator Sr.

Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.

Quality Assurance Manager with Performance Testing Skills

Quality Assurance Manager with Performance Testing Skills Minimum Requirements: • Mercury LoadRunner Experience • Proven Automation project experience • Proven Performance Testing experience • Experience with Unix and J2EE application servers • Ability to work quickly in a team environment Preferred Requirements: • Resource with technical systems aptitude or business background working with one or more of the following: • Property and casualty insurance (e.g. auto insurance, homeowners insurance) • Banking (e.g. credit cards, loans, checking and savings) • Investments (e.g. mutual funds, brokerage) • Life insurance and annuities • Servers, networks, and databases • Customer Relationship Management portals Job Duties: • Developed Test Cases and Conditions. This task will include, but will not be limited to the following: • Documented conditions. • Documented test cases. • Documented expected results. • Prepared Test Data This task will include, but may not be limited to the following: • Identification of data needed for system testing based on test cases • Manipulation of data to meet needs of test cases • Prepared data mapped to test cases • Executed Test Cases and Documented Results. This task will include, but will not be limited to the following: • Execution of test cases for integration testing and system testing • Execution results with differences noted • Defects discovered during test execution logged into appropriate tool(s) as prescribed. • Defect resolution logged as appropriate • Documented defects in identified change management tool • Documented Pass/Fail results in specified tool • Testing Estimates. This task will include, but may not be limited to the following: • Create testing activity estimates for all project life cycle phases • Coordinate estimates with IT Lead • Integrating estimates with Project Control Analyst • Planning This task will include, but may not be limited to the following: • Create High Level Test Plan • Create Final Test Plan • System Test Execution Tasks This task will include, but may not be limited to the following: • Test Execution Status • Completed and configured testing environment • Coordinated test environment builds and code fixes • Coordinated Performance and Regression testing activities • Test Plan progression and integration with Master EPMS Schedule • Defect Management Tasks This task will include, but may not be limited to the following: • Schedule and conduct defect meetings • Coordinate defect fixes • Prepare and report defect metrics to project team • Quality Assurance Tasks Testing measurements to include: • Defect ratios are within identified parameters. • Pareto and Fishbone charts communicating test results and root-cause analysis • Time Metrics Chart, Metrics Chart, Productivity Metrics Chart, Quality Metrics Chart • Test Project reporting: Status Reporting for all testing tasks for each project supported to include: • Progress Against Plan • Test Results • Defect Tracking Results • Testing Dashboards • Test Plan Tasks. This task contains the artifacts and information required to populate company’s Test Planning documents. Included in this task: • Automated Scripts • Data Documentation • Updated performance testing plan • Walk-through of business flows, service level objectives. • Test Execution Tasks: • Automated test scripts in LoadRunner. • Updated Test Case reports from Mercury Test Director. • Signoff of Performance Test Entry criteria. • Analysis Tasks: • Updated Defect reports and written status reports on defects related to performance test phase. • Updated tuning recommendations via testing results documentation • Test Exit Tasks: • Exit meetings conducted and test exit criteria completion noted. • Formal Exit documentation prepared with each test.

ETL Developer Mid

ETL Developer Mid Work experience: Mid Level- Minimum 3 years experience Role An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: • Configure and customize the chosen ETL tool for client installations. • Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). • Deploy and customize Standard Architecture components. • Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. • Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Supplier resources will have the following skills / experience / background: • Advanced ETL experience using either Informatica or Data Stage • Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus • Proven experience in working directly with business customers • Strong SQL skills including complex query building and query performance tuning • Data analysis skills - ability to dig in and understand complex models and business processes • UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience • Strong UNIX shell scripting skills (primarily in COBOL, Perl) • Strong understanding of Data warehousing design concepts/skills • Data profiling experience • Defining and implementing data integration architecture • Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments • Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics • Proven problem-solving / problem resolution abilities. • Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: • ETL experience using either Informatica or Data Stage or an equivalent technology SQL UNIX shell scripting Preferred: • Dimensional data modeling skills • Familiar with Agile Development Methodology • StarTeam Software Configuration Management Tool • SAS Experience • Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology • MS Analysis Services • General Host Knowledge • StarTeam Software Configuration Management Tool • Control-m scheduling tool • Proficiency in scripting (in order of preference): Korn, Perl

ETL Developer Sr.

ETL Developer Sr. Work experience: Senior Level- Minimum 5 years experience Role An ETL senior developer is responsible for developing data flow architectures (designed by an ETL Architect) within various integration patterns for loading analytical structures (DW, DM, ODS etc.), or integrating and migrating applications (EAI). In doing so, he/ she leverages industry-strength data movement technologies such as InfoSphere DataStage, Informatica PowerCenter or others. The person must be able to: • Configure and customize the chosen ETL tool for client installations. • Optimally leverage the ETL tool components for developing efficient solutions for data management, conversion, migration and integration. Develop overall design and determine division of labor across various architectural components (for example ETL tool vs. database). • Deploy and customize Standard Architecture components. • Mentor client personnel. Train junior staff on the Integration Methodologies and related supplemental solutions. • Support development of task plans including schedule and effort estimation, under the guidance of an ETL architect. Minimum Requirements: Supplier resources will have the following skills / experience / background: • Advanced ETL experience using either Informatica or Data Stage • Strong individual contributor in complex Data Warehousing and Business Intelligence project implementations; leadership experience a plus • Proven experience in working directly with business customers • Strong SQL skills including complex query building and query performance tuning • Data analysis skills - ability to dig in and understand complex models and business processes • UDB, SQL Server, Oracle, My SQL, Netezza or Teradata database experience • Strong UNIX shell scripting skills (primarily in COBOL, Perl) • Strong understanding of Data warehousing design concepts/skills • Data profiling experience • Defining and implementing data integration architecture • Strong ETL performance tuning skills. The ability to quickly and efficiently analyze and resolve performance issues within variety of operational environments • Demonstrated ability to analyze data concerning production volumes, batch schedules, and i/o statistics • Proven problem-solving / problem resolution abilities. • Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) Required: • ETL experience using either Informatica or Data Stage or an equivalent technology SQL UNIX shell scripting Preferred: • Dimensional data modeling skills • Familiar with Agile Development Methodology • StarTeam Software Configuration Management Tool • SAS Experience • Business Objects (Webi, Xcelsius, Crystal Reports) or an equivalent technology • MS Analysis Services • General Host Knowledge • StarTeam Software Configuration Management Tool • Control-m scheduling tool • Proficiency in scripting (in order of preference): Korn, Perl

Full Stack Developer - Senior Level Job

Full Stack Developer - Senior Level Job Purpose of Job USAA Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers at USAA should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. USAA Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our USAA workforce and over 90% of USAA member interactions. PRIMARY RESPONSIBILITIES You will lead all phases of front end development providing innovative solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and code applications, and customize commercial software packages. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • AND, 6+ years of software development experience utilizing one or more of these full-stack development languages (Java J2EE, JavaScript, React, Angular, CSS3, or HTML5) with at least 2 of those years in Java J2EE PREFERRED • At least 4 years experience in JavaScript, JavaScript Frameworks such as React or Angular, CSS3, and HTML5 • At least 4 years experience in Java J2EE and Web Services (Restful and SOAP) • Understanding of cross-browser compatibility issues • Experience working in an Agile development environment • Experience developing responsive applications • Experience with one or more of the following technologies: Wicket, XML and JSON

Full Stack Developer - Senior Level Job

Full Stack Developer - Senior Level Job Purpose of Job Company Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers at company should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Company Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our company workforce and over 90% of company member interactions. PRIMARY RESPONSIBILITIES You will lead all phases of front end development providing innovative solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and code applications, and customize commercial software packages. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • AND, 6+ years of software development experience utilizing one or more of these full-stack development languages (Java J2EE, JavaScript, React, Angular, CSS3, or HTML5) with at least 2 of those years in Java J2EE PREFERRED • At least 4 years experience in JavaScript, JavaScript Frameworks such as React or Angular, CSS3, and HTML5 • At least 4 years experience in Java J2EE and Web Services (Restful and SOAP) • Understanding of cross-browser compatibility issues • Experience working in an Agile development environment • Experience developing responsive applications • Experience with one or more of the following technologies: Wicket, XML and JSON

ETL Developer Jr.

ETL Developer Jr. Primary responsibilities: • Follow Senior and/or tech lead’s instructions to perform labor-intensive basic technical functions such as lower-complexity scripting/programming, data comparison, job monitoring/scheduling and documentation. • Perform repeatable processes and tasks under senior and/or lead’s supervision Minimum requirements: • 4-year college degree in Computer Science, Information Systems or other Math and Engineering majors • 0-4 years working experience Preferred experience: • SQL, ETL tools • Basic programming skills with at least programming language (Python preferred) • Basic Unix scripting

ETL Developer Entry

ETL Developer Entry Primary responsibilities: • Follow Senior and/or tech lead’s instructions to perform labor-intensive basic technical functions such as lower-complexity scripting/programming, data comparison, job monitoring/scheduling and documentation. • Perform repeatable processes and tasks under senior and/or lead’s supervision Minimum requirements: • 4-year college degree in Computer Science, Information Systems or other Math and Engineering majors • 0-4 years working experience Preferred experience: • SQL, ETL tools • Basic programming skills with at least programming language (Python preferred) • Basic Unix scripting

Project Manager – Mid Level

Project Manager – Mid Level Technical Requirements: Supplier resources will have the following skills / experience / background: The resource(s) must have the following skills / background: • Bachelor's degree • At least two years project management experience • Familiarity with Agile Methodology • Experience facilitating • Proven ability to handle / resolve conflict • Able to handle multiple assignments simultaneously • Ability to manage frequent change • Project administration • Excellent communication skills (verbal and written) • MS Office experienced user • Well versed in Microsoft Project • Experience building project schedules • Experience with a project management scheduling software • Quick learner Preferred skills / background: • Familiarity with Artemis • Project Management Professional Designation • Experience with industry software development methodologies • Agile Project Management training • Domain expertise in property and casualty insurance, banking, investments, financial planning, or life insurance / annuities • Ability to identify and facilitate quick resolution of issues • Experience forecasting project spend and schedule based on earned value • Experience reporting project status to stakeholders Tasks: The following itemized tasks are to be provided by Supplier in the performance of Services described under this JOB DESCRIPTION. • Prepare and maintain project schedules • Provide direct support to project managers on project deliverables • Compile project data and produce project reports • Provide expertise on technical tools and project templates • Provide guidance and support to project managers on deliverables, transitioning through the project phases and overall health of the project • Provide expertise and support on technical tools, project templates and project status for team members • Provide subject matter expertise on project management systems General Requirements: • All Services shall be performed at company facilities. • All Services shall be completed in accordance with the Agreement as well as the prescribed company plans, processes, procedures, specifications and guidelines as may be identified in this JOB DESCRIPTION or as otherwise directed by company. • All Expected tasks and materials furnished under this JOB DESCRIPTION shall be considered work made for hire and the property of company.

Cyber Security Dev Ops Eng Jr

Mission Statement As a Cyber Security DevOps Engineer, you will play a major role in supporting the visions of Cyber Security Operations via development, integration, and support of USAA business systems. You will be part of a team that implements cutting edge IT solutions including vendor software, appliances, and custom-built software. Configuration, customization, and integration with other internally- or externally-hosted systems will also be required. You will be responsible for the applications supporting USAA’s Cyber Security Operations portfolio and the development of the next generation of USAA platforms. Responsibilities • Integrate third-party products with internal systems as well as support and upgrade implemented systems • Develop, configure, and customize software • Integrate data, and design data workflows • Define and implement solutions that improve internal business processes • Translate business requirements into technical feature solutions • Implement front-end (web, mobile) and back-end services that automate business processes and/or solve business needs • Test documentation/execution; issue identification and resolution • Develop in collaboration with geographically dispersed teams • Facilitate root cause analysis of system issues to minimize impact and future occurrences. • Identify and create solutions to improve system performance and availability. Qualifications Minimum qualifications: • Experience developing in one or more of the following in an Enterprise environment: Java, JavaScript, Python, Linux Shell or PowerShell • Experience with Google Cloud Platform • Experience with an Agile methodology (Scrum, SAFe, KanBan) in multiple full system implementation life cycles (analyze, design, build, test, implement, support) • Experience with source/version control systems: For example, Gitlab, Github, RTC • Experience creating system requirements, design, analysis, coding, testing and root cause analysis of complex system functionality across multiple platforms • Experience in using data interchange formats such as XML, JSON, or CSV • Experience in delivering IT solutions with the following principles imbedded: reliability, reusability, supportability, usability, scalability, security • Experience in implementing, customizing and integrating third-party applications • Experience using file transport protocols such as: FTP, SFTP, or SCP • Familiarity with micro-service architectures • Familiarity with container-based application creation and deployment • Familiarity with authentication and authorization security protocols: Kerberos, SAML, or SSO • Familiarity of multi-data center deployments (public or private) Preferred qualifications: • Experience in implementing and/or using ForgeRock Access and Identity Management product suite, or ForgeRock product suite • Knowledge of authentication and authorization security protocols: Kerberos, SAML, SSO • Experience with ForgeRock implementation and resolution for the issues that come up during such implementation. • Integration and customization of ForgeRock tools i.e use of scripting to write connectors etc for Windows/Unix platforms. • Good understanding of Privileged Account Management • Experience with Java/J2EE • Experience with Active Directory administration. Windows authentication and Linux administration. • Experience with openshift platform and containers Additional Notes: Looking to fill five positions for a new department as follows: • SDI II - 3+ years of experience in above area; • SDI I - 5 plus years in above areas; • SDI Senior - 7 plus years of experience in FR, cloud and security area

Cyber Security Dev Ops Eng Mid

Mission Statement As a Cyber Security DevOps Engineer, you will play a major role in supporting the visions of Cyber Security Operations via development, integration, and support of USAA business systems. You will be part of a team that implements cutting edge IT solutions including vendor software, appliances, and custom-built software. Configuration, customization, and integration with other internally- or externally-hosted systems will also be required. You will be responsible for the applications supporting USAA’s Cyber Security Operations portfolio and the development of the next generation of USAA platforms. Responsibilities • Integrate third-party products with internal systems as well as support and upgrade implemented systems • Develop, configure, and customize software • Integrate data, and design data workflows • Define and implement solutions that improve internal business processes • Translate business requirements into technical feature solutions • Implement front-end (web, mobile) and back-end services that automate business processes and/or solve business needs • Test documentation/execution; issue identification and resolution • Develop in collaboration with geographically dispersed teams • Facilitate root cause analysis of system issues to minimize impact and future occurrences. • Identify and create solutions to improve system performance and availability. Qualifications Minimum qualifications: • Experience developing in one or more of the following in an Enterprise environment: Java, JavaScript, Python, Linux Shell or PowerShell • Experience with Google Cloud Platform • Experience with an Agile methodology (Scrum, SAFe, KanBan) in multiple full system implementation life cycles (analyze, design, build, test, implement, support) • Experience with source/version control systems: For example, Gitlab, Github, RTC • Experience creating system requirements, design, analysis, coding, testing and root cause analysis of complex system functionality across multiple platforms • Experience in using data interchange formats such as XML, JSON, or CSV • Experience in delivering IT solutions with the following principles imbedded: reliability, reusability, supportability, usability, scalability, security • Experience in implementing, customizing and integrating third-party applications • Experience using file transport protocols such as: FTP, SFTP, or SCP • Familiarity with micro-service architectures • Familiarity with container-based application creation and deployment • Familiarity with authentication and authorization security protocols: Kerberos, SAML, or SSO • Familiarity of multi-data center deployments (public or private) Preferred qualifications: • Experience in implementing and/or using ForgeRock Access and Identity Management product suite, or ForgeRock product suite • Knowledge of authentication and authorization security protocols: Kerberos, SAML, SSO • Experience with ForgeRock implementation and resolution for the issues that come up during such implementation. • Integration and customization of ForgeRock tools i.e use of scripting to write connectors etc for Windows/Unix platforms. • Good understanding of Privileged Account Management • Experience with Java/J2EE • Experience with Active Directory administration. Windows authentication and Linux administration. • Experience with openshift platform and containers Additional Notes: Looking to fill five positions for a new department as follows: • SDI II - 3+ years of experience in above area; • SDI I - 5 plus years in above areas; • SDI Senior - 7 plus years of experience in FR, cloud and security area

Cyber Security Dev Ops Eng Sr.

Mission Statement As a Cyber Security DevOps Engineer, you will play a major role in supporting the visions of Cyber Security Operations via development, integration, and support of USAA business systems. You will be part of a team that implements cutting edge IT solutions including vendor software, appliances, and custom-built software. Configuration, customization, and integration with other internally- or externally-hosted systems will also be required. You will be responsible for the applications supporting USAA’s Cyber Security Operations portfolio and the development of the next generation of USAA platforms. Responsibilities • Integrate third-party products with internal systems as well as support and upgrade implemented systems • Develop, configure, and customize software • Integrate data, and design data workflows • Define and implement solutions that improve internal business processes • Translate business requirements into technical feature solutions • Implement front-end (web, mobile) and back-end services that automate business processes and/or solve business needs • Test documentation/execution; issue identification and resolution • Develop in collaboration with geographically dispersed teams • Facilitate root cause analysis of system issues to minimize impact and future occurrences. • Identify and create solutions to improve system performance and availability. Qualifications Minimum qualifications: • Experience developing in one or more of the following in an Enterprise environment: Java, JavaScript, Python, Linux Shell or PowerShell • Experience with Google Cloud Platform • Experience with an Agile methodology (Scrum, SAFe, KanBan) in multiple full system implementation life cycles (analyze, design, build, test, implement, support) • Experience with source/version control systems: For example, Gitlab, Github, RTC • Experience creating system requirements, design, analysis, coding, testing and root cause analysis of complex system functionality across multiple platforms • Experience in using data interchange formats such as XML, JSON, or CSV • Experience in delivering IT solutions with the following principles imbedded: reliability, reusability, supportability, usability, scalability, security • Experience in implementing, customizing and integrating third-party applications • Experience using file transport protocols such as: FTP, SFTP, or SCP • Familiarity with micro-service architectures • Familiarity with container-based application creation and deployment • Familiarity with authentication and authorization security protocols: Kerberos, SAML, or SSO • Familiarity of multi-data center deployments (public or private) Preferred qualifications: • Experience in implementing and/or using ForgeRock Access and Identity Management product suite, or ForgeRock product suite • Knowledge of authentication and authorization security protocols: Kerberos, SAML, SSO • Experience with ForgeRock implementation and resolution for the issues that come up during such implementation. • Integration and customization of ForgeRock tools i.e use of scripting to write connectors etc for Windows/Unix platforms. • Good understanding of Privileged Account Management • Experience with Java/J2EE • Experience with Active Directory administration. Windows authentication and Linux administration. • Experience with openshift platform and containers Additional Notes: Looking to fill five positions for a new department as follows: • SDI II - 3+ years of experience in above area; • SDI I - 5 plus years in above areas; • SDI Senior - 7 plus years of experience in FR, cloud and security area

Software Developer & Integrator Mid.

Software Developer & Integrator Mid. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development life cycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 4+ years of work experience in the Information Technology • 4+ years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s)-i.e., Business Intelligence, Mobile, Web, Java etc. • Independently installs, customizes and integrates commercial software packages. Facilitates root cause analysis of system issues. Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. May serve as the subject matter expert on development techniques. • Partners with experienced team members to develop accurate work estimates on work packages. • May serve as a mentor on procedural matters to less experienced internal and third party team members. May assist experienced team members with the delegation of work packages. Preferred: • 2+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.

IT Systems Analyst Mid

IT Systems Analyst Mid Summary: IT Systems Analysts are responsible for leading, managing, and facilitating activities pertaining to the development and completion of system deliverables. System deliverables include validating artifacts, developing system requirements, and assisting with translation into functional system specifications. IT Systems Analysts research and help resolve defects and production issues with business and technical teams and assist with defining and creating test case scenarios. Tasks: • Understands and applies intermediate knowledge of the business and technical domains supported to include its products, processes and services. Serves as a business proxy/SME on business topics within one domain. • Serves as the conduit between the customer community (internal & external) and the software development team through which requirements flow. • Elicits systems requirements using interviews, requirements workshops, surveys, business process analysis, use cases, scenarios, and task and workflow analyses. • Complete work package analysis, develop work package estimates, perform testing and defect analysis. • Provides clarification and actively participates in defect management activities to confirm requirements are being met. Manages change control for affected system artifacts. Technical requirements: • Knowledge of Agile practices • Strong facilitation skills • Strong problem identification and resolution skills • Object Oriented Analysis and Design • Unified Software Development Process • Software Product Engineering Life Cycle • Visio Minimum Experience: • 4+ years relevant experience to include continuous process improvement, project management, business/requirements and analysis, and/or technical proficiency. • Bachelors degree or 4+ years of work in the Information Technology field.

Technical Writer

Technical Writer Technical Requirements: Supplier resources will have the following skills / experience / background: • Proven ability to write and edit technical documents • Three years experience writing, preparing, compiling and maintaining complex documentation such as Process Trees, Flow Charts, System Specifications, Feasibility Studies, and Functional Requirements descriptions Tasks: The following itemized tasks are to be provided by Supplier in the performance of Services described under this JOB DESCRIPTION. Task #1: Technical Writer Documentation • The purpose of this task is to document processes, procedures, policies, and meeting minutes, newsletters, intra/internet content. This task includes but is not limited to: • Identification, analysis and research information such as work processes and business requirements. • Written, revised and maintained procedures resulting from new process-related project outputs and process revisions. • Completed tested and validated content of procedures. • Documented new or changed policies, processes or procedures. Coordinate, document and communicate the implementation of the new or revised procedures.

Information Security Advisor/Analyst

Information Security Advisor/Analyst Job Role: Role provides information security support and advisory services to internal and external customers. Minimum Requirements: • Bachelor’s degree (or equivalent work experience). 4+ years relevant work experience • Advanced knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. • Effective communicator with all levels of management to include executive management, briefing preparation experience, analytical. Preferred Requirements: • CISSP, Security+ or other Information security certification Job Duties: 1. Processes requests to design, modify and grant security accesses, and other security requests. 2. Performs role-based access support, troubleshooting end-to-end user errors and issues, and performs end-to-end support on a variety of information security systems software. 3. Administers and maintains user access controls, processes, and procedures to prevent unauthorized access, modification, disclosure or misuse of resources. Performs research, analysis and troubleshooting to identify, resolve, and explain complex security issues. 4. Schedules and conducts self assessments of business applications to ensure compliance with published policies and standards. Collects, compiles, and generates information security reports on system and network accesses. Reports and prepares briefing packages for presentation to customers and management. 5. Identifies and analyzes business practice violations of information security policy and standards. 6. Participates in multiple projects as a team resource. May provide audit support. 7. Documents procedures, executes and improves operational processes. 8. Advises, guides, and assists managers, users and system and network administrators. Provides technical security advice on a wide variety of information security issues, concerns, and problems. 9. Provides general advice and assistance in the interpretation of information security policy and standards. 10. Performs physical site assessments of business partners and performs release of information to third party business partners. 11. Participates in multiple projects as a team resource.

Sr Development Product Owner

We are seeking a SAFe Development Product Owner for a large client in North Phoenix! Requirements: • Previous SAFe Product Owner (PO) experience with another company of 3+ years of experience as with PM/PO SAFe Certification or CSPO certification. You will need to provide SAFe PM/PO certification or CSPO certification number or copy of certificate. • JIRA, Agile Central, Slack. JIRA being the most important • Experience with directly writing stories and acceptance criteria along with prioritizing the team’s backlog. We’re only looking for candidates who were the primary owner of writing the stories, not substitutes or peripherally involved in the process. Job Duties: • Leads, collaborates with, and motivates cross-functional teams of user experience partners, designers, business analysts, developers, testers and others to develop, execute and release in alignment with program and/or product roadmaps. • Manages, prioritizes, and assesses the impact of all work items, such as new features, defects, etc., including providing the decision to create, fix or defer at the project and program level. • Reviews, and when appropriate, accepts and prioritizes feedback and new requirements from stakeholders. • Reviews and accepts or declines output of development to ensure specified acceptance criteria have been completed. • Serves as an expert in the business development/execution discipline, regularly seeking out opportunities to enhance, improve and advance the function. • Works with the Enterprise platform and/or multiple systems integration for major elements of technical infrastructure. • Works Epic-level efforts that coordinate distribution to, and release across multiple scrum teams, within scaled Agile organizations as necessary. • Serve as an expert in more than one particular business or system domain capable of leading development across multiple teams at the program level. • Works with business and Enterprise stakeholders to understand, validate and help shape business strategy and vision, and customer needs. • Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks & controls for the improvement area. • Serves as direct representative of the business with delivery teams, representing/reinforcing the customers' perspective throughout the product realization cycle. • Assists with program and project level plans related to schedule, scope and resources.

UX Research Coordinator

We are seeking a Project Manager/Admin in Design Research for a large client in Plano, Texas! Requirements/Additional Details: This person will be working directly with a Designer Researcher. The perfect candidate will have a junior-mid-level background and understand of User Research, MUST be great at multitasking, understands the fundamentals of User Recruitment for interviews, familiar with Design Research Protocol, and has some experience with UserZoom (a digital user research platform for testing remotely). Requirements: Project management 3-4 years Ability to work across/with multiple (design) teams at once; juggle team needs at varying phases of a project 3-4 years Ability to develop relationships with teams across a large organization 3-4 years Sense of when to escalate issues Experience in a user research environment is a bonus Remote user testing tools (UserTesting.com, UserZoom, etc.); Box; Slack; Excel Responsibilities: Co-manage research recruiting function Manage projects Meet with teams to understand research recruiting needs and set expectations re: timeline, budget requirements, etc. Support remote user testing application, post-training Support compliance and risk aspects of the practice (team effort)

IT Systems Analyst Sr

IT Systems Analyst Sr IT Systems Analysts are responsible for leading, managing, and facilitating activities pertaining to the development and completion of system deliverables. System deliverables include validating artifacts, developing system requirements, and assisting with translation into functional system specifications. IT Systems Analysts research and help resolve defects and production issues with business and technical teams and assist with defining and creating test case scenarios. In addition, responsibilities include participation in the sign-off of key deliverables and the storage of critical artifacts, as well as accountability for managing systems requirements and artifacts to IT team members. Tasks: • Understand and applies advanced knowledge of the business and technical domains supported to include its products, processes and services. Serves as a business proxy/SME on business topics within one or more domain. • Serves as the conduit between the customer community (internal & external) and the software development team through which requirements flow. Facilitates/overseas the analysis and design of technology solutions to ensure business needs are met. • Effectively leads the elicitation and documentation of system requirements and solutions into work products. Proactively communicates and collaborates with external and internal customer to analyze information needs and requirements to deliver system artifacts as needed. • Manages and ensures traceability of approved and base-line work products through the software development life cycle to include application specifications, design, development, usability, testing, implementation, and defect prioritization. • Provides guidance on Test Scenarios and reviews Test Cases and ensures coverage of testable requirements. Collaborates with Test Leads and subject matter experts to establish the Testing Approach including usability and performance needs. • Provides certification and actively participates in defect management activities to confirm requirements are being met. Manages change control for affected system artifacts. Technical requirements: • Knowledge of Agile practices • Strong facilitation skills • Strong problem identification and resolution skills • Object Oriented Analysis and Design • Unified Software Development Process • Software Product Engineering Life Cycle • Visio Minimum Experience: • 6+ years relevant experience to include continuous process improvement, project management, business/requirements and analysis, and/or technical proficiency. • Bachelors degree or 4+ years of work in the Information Technology field

Java DevOps Engineer Sr

Java DevOps Engineer Sr Purpose of Job DevOps Engineers are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. DevOps Engineers primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, DevOps Engineers participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This is an advanced-level role occupied by those demonstrating in-depth technical and/or business knowledge within their respective areas of specialization. Incumbents work independently on complex work assignments and may determine methods and procedural approaches on new assignments. In addition, responsibilities include serving as resources to internal and third party team members on escalated technical issues and analyzing and designing specifications for less experienced team members to execute. Job Requirements PRIMARY RESPONSIBILITIES • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. • Identifies ideas to improve system performance and impact availability. • Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. • Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. • Identifies and creates solutions to improve system performance and availability. • Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements, design and code reviews. • Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. • Analyzes and designs specifications for less experienced internal and third party team members to execute. • Acts as a technical resource throughout the development life cycle. • May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross functional and third party team members for execution through the full development life cycle. • Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. MINIMUM REQUIREMENTS • Bachelor's degree, or 4+ years of equivalent work experience in IT • AND, 6 or more years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s) *Qualifications may warrant placement in a different job level* When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses. PREFERRED • 4-6 years of enterprise grade source code management platforms (Git, GitHub, GitLab, BitBucket, RTC, etc.) • Large scale Linux server administration experience (RHEL preferred) • Object-oriented development experience (Java, C++, C#, etc.) • Server side scripting experience (BASH, Ruby, Python, etc.) • Comfortable working in an agile work environment with a strong customer support component • Web service development experience (REST, SOAP, Ruby on Rails) • JavaScript framework development experience (REACT/REDUX, Angular) • Containerized development/deployment experience (Docker/Kubernetes/OpenShift) • Experience with configuration management/infrastructure as code tools (Puppet, Chef, Ansible, etc.) • Previous experience with deploying a highly available active-active server environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Java DevOps Engineer Mid

Java DevOps Engineer Mid Purpose of Job DevOps Engineers are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. DevOps Engineers primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, DevOps Engineers participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This is an advanced-level role occupied by those demonstrating in-depth technical and/or business knowledge within their respective areas of specialization. Incumbents work independently on complex work assignments and may determine methods and procedural approaches on new assignments. In addition, responsibilities include serving as resources to internal and third party team members on escalated technical issues and analyzing and designing specifications for less experienced team members to execute. Job Requirements PRIMARY RESPONSIBILITIES • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. • Identifies ideas to improve system performance and impact availability. • Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. • Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. • Identifies and creates solutions to improve system performance and availability. • Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements, design and code reviews. • Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. • Analyzes and designs specifications for less experienced internal and third party team members to execute. • Acts as a technical resource throughout the development life cycle. • May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross functional and third party team members for execution through the full development life cycle. • Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. MINIMUM REQUIREMENTS • Bachelor's degree, or 4+ years of equivalent work experience in IT • AND, 6 or more years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s) *Qualifications may warrant placement in a different job level* When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses. PREFERRED • 4-6 years of enterprise grade source code management platforms (Git, GitHub, GitLab, BitBucket, RTC, etc.) • Large scale Linux server administration experience (RHEL preferred) • Object-oriented development experience (Java, C++, C#, etc.) • Server side scripting experience (BASH, Ruby, Python, etc.) • Comfortable working in an agile work environment with a strong customer support component • Web service development experience (REST, SOAP, Ruby on Rails) • JavaScript framework development experience (REACT/REDUX, Angular) • Containerized development/deployment experience (Docker/Kubernetes/OpenShift) • Experience with configuration management/infrastructure as code tools (Puppet, Chef, Ansible, etc.) • Previous experience with deploying a highly available active-active server environment The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Quality Assurance Manager with Performance Testing Skills

Quality Assurance Manager with Performance Testing Skills Minimum Requirements: • Mercury LoadRunner Experience • Proven Automation project experience • Proven Performance Testing experience • Experience with Unix and J2EE application servers • Ability to work quickly in a team environment Preferred Requirements: • Resource with technical systems aptitude or business background working with one or more of the following: • Property and casualty insurance (e.g. auto insurance, homeowners insurance) • Banking (e.g. credit cards, loans, checking and savings) • Investments (e.g. mutual funds, brokerage) • Life insurance and annuities • Servers, networks, and databases • Customer Relationship Management portals Job Duties: • Developed Test Cases and Conditions. This task will include, but will not be limited to the following: • Documented conditions. • Documented test cases. • Documented expected results. • Prepared Test Data This task will include, but may not be limited to the following: • Identification of data needed for system testing based on test cases • Manipulation of data to meet needs of test cases • Prepared data mapped to test cases • Executed Test Cases and Documented Results. This task will include, but will not be limited to the following: • Execution of test cases for integration testing and system testing • Execution results with differences noted • Defects discovered during test execution logged into appropriate tool(s) as prescribed. • Defect resolution logged as appropriate • Documented defects in identified change management tool • Documented Pass/Fail results in specified tool • Testing Estimates. This task will include, but may not be limited to the following: • Create testing activity estimates for all project life cycle phases • Coordinate estimates with IT Lead • Integrating estimates with Project Control Analyst • Planning This task will include, but may not be limited to the following: • Create High Level Test Plan • Create Final Test Plan • System Test Execution Tasks This task will include, but may not be limited to the following: • Test Execution Status • Completed and configured testing environment • Coordinated test environment builds and code fixes • Coordinated Performance and Regression testing activities • Test Plan progression and integration with Master EPMS Schedule • Defect Management Tasks This task will include, but may not be limited to the following: • Schedule and conduct defect meetings • Coordinate defect fixes • Prepare and report defect metrics to project team • Quality Assurance Tasks Testing measurements to include: • Defect ratios are within identified parameters. • Pareto and Fishbone charts communicating test results and root-cause analysis • Time Metrics Chart, Metrics Chart, Productivity Metrics Chart, Quality Metrics Chart • Test Project reporting: Status Reporting for all testing tasks for each project supported to include: • Progress Against Plan • Test Results • Defect Tracking Results • Testing Dashboards • Test Plan Tasks. This task contains the artifacts and information required to populate company’s Test Planning documents. Included in this task: • Automated Scripts • Data Documentation • Updated performance testing plan • Walk-through of business flows, service level objectives. • Test Execution Tasks: • Automated test scripts in LoadRunner. • Updated Test Case reports from Mercury Test Director. • Signoff of Performance Test Entry criteria. • Analysis Tasks: • Updated Defect reports and written status reports on defects related to performance test phase. • Updated tuning recommendations via testing results documentation • Test Exit Tasks: • Exit meetings conducted and test exit criteria completion noted. • Formal Exit documentation prepared with each test.

Instructional Designer

Instructional Designer Technical Requirements: Skill requirements adapted from the more mature cognitive and affective behaviors noted in Bloom’s Taxonomy. • Critical thinking and problem solving skills • Skills in extracting and assimilating chunks of information working them into a logical framework • Applying principles of behavioral sciences • Systematically searching for related information Personal aptitudes: • Thinking in both abstract and concrete • must also attend to details • task-oriented but able to work with others • tolerance for ambiguity Preferred Education: Master's degree in instructional technology, psychology, education, behavioral science or closely related field from an accredited college or university or related experience. Tasks: The following itemized tasks are to be provided by Supplier in the performance of Services described under this JOB DESCRIPTION. High Level Course Design Information included in the HLCD: • Business Purpose • Target Population • Course Objectives • Course Map • Task Analysis Plan • Assessment Plan Develop and Document Appropriate Delivery Method. This task includes the identification and documentation of the delivery method of the identified training solution. The delivery method will describe in detail the mechanism(s) to be used for the delivery of the solution. Blended methodologies to be used shall be explicitly detailed. Develop Course Detailed Design. This task shall include: • Lesson Objectives • Instructional Strategy • Delivery Media • Assessment Develop Course Materials. Weekly Status Reporting. Information in the weekly status report will include: • Planned and Unplanned Tasks started and completed • Planned and Unplanned Tasks started and not completed • % Complete for each work product • Issues • Risks

Software Developer & Integrator Sr.

Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.

Project Control Analyst

Project Control Analyst SOW Overview/Scope • Provide direct project management support in developing, maintaining and statusing projects via the USAA Enterprise Project Management System and documented processes & procedures. • Responsible for development and maintenance of project schedules based upon interaction with and input from project teams within USAA’s Project Delivery organization. • Responsible for analyzing project schedules using Earned Value and Critical Path Analysis. Technical Requirements: Supplier resources will have the following skills / experience / background: The minimum requirements are: The resource(s) must have the following skills / background: o Two year college or equivalent experience o At least two years developing and analyzing project schedules using project scheduling software o Familiarity with different scheduling methodologies / Frameworks • Agile (SCRUM, Kanban and SaFE) • Waterfall • Incremental Delivery o Familiar with project management processes as they relate to requirements definition, cost estimation, schedule development and schedule control. o Ability to interact with peers, project teams and project managers and all levels of management o Proven ability to identify and resolve issues o Ability to analyze and troubleshoot problems o Able to handle multiple assignments simultaneously o Ability to manage frequent change o Familiar with scheduling IT projects specifically software development and understanding of the software development lifecycle. o Excellent communication skills (verbal and written) o Proficient in MS Office software especially excel Preferred skills / background: o Familiar with Artemis project scheduling tools (ProjectView and CostView) o Used Project Scheduling Tools o Experience with industry software development methodologies o Simple Accounting terminology o Work Item management tools (Agile Central, JIRA, RTC) Tasks / Deliverables: The following itemized tasks / deliverables are to be provided by Supplier in the performance of services described under this SOW. o Provide direct support to Business Agility team o Compile project data and produce reports o Manage multiple front doors (email boxes) o Capture and publish metrics General Requirements: • All services shall be performed at company facilities. • All services shall be completed in accordance with the Agreement as well as the prescribed company's plans, processes, procedures, specifications and guidelines as may be identified in this SOW or as otherwise directed by company. • All deliverables and materials furnished under this SOW shall be considered work made for hire and the property of company.

IT Systems Analyst Sr

IT Systems Analyst Sr IT Systems Analysts are responsible for leading, managing, and facilitating activities pertaining to the development and completion of system deliverables. System deliverables include validating artifacts, developing system requirements, and assisting with translation into functional system specifications. IT Systems Analysts research and help resolve defects and production issues with business and technical teams and assist with defining and creating test case scenarios. In addition, responsibilities include participation in the sign-off of key deliverables and the storage of critical artifacts, as well as accountability for managing systems requirements and artifacts to IT team members. Tasks: • Understand and applies advanced knowledge of the business and technical domains supported to include its products, processes and services. Serves as a business proxy/SME on business topics within one or more domain. • Serves as the conduit between the customer community (internal & external) and the software development team through which requirements flow. Facilitates/overseas the analysis and design of technology solutions to ensure business needs are met. • Effectively leads the elicitation and documentation of system requirements and solutions into work products. Proactively communicates and collaborates with external and internal customer to analyze information needs and requirements to deliver system artifacts as needed. • Manages and ensures traceability of approved and base-line work products through the software development life cycle to include application specifications, design, development, usability, testing, implementation, and defect prioritization. • Provides guidance on Test Scenarios and reviews Test Cases and ensures coverage of testable requirements. Collaborates with Test Leads and subject matter experts to establish the Testing Approach including usability and performance needs. • Provides certification and actively participates in defect management activities to confirm requirements are being met. Manages change control for affected system artifacts. Technical requirements: • Knowledge of Agile practices • Strong facilitation skills • Strong problem identification and resolution skills • Object Oriented Analysis and Design • Unified Software Development Process • Software Product Engineering Life Cycle • Visio Minimum Experience: • 6+ years relevant experience to include continuous process improvement, project management, business/requirements and analysis, and/or technical proficiency. • Bachelors degree or 4+ years of work in the Information Technology field.

Designer Mid

UI Designer Mid. Contributes to the development and refinement of the user experience. Under minimal supervision, performs moderately complex to complex work assignments and problem resolution across systems, processes, or channels. Performs multiple roles (team member, team co-leader) in the delivery of user interface solutions. All duties pertain to both the designer and producer career paths. Minimum Requirements: • Bachelor's degree in Fine Arts related field (or equivalent experience) • 4+ years relevant design experience • Working knowledge of web technology platforms, applications, and standards; working knowledge of design concepts. Requirements: • Photoshop and other industry-standard design tools • CSS, XHTML and JavaScript • Full proficiency with graphic design software such as Adobe Photoshop Job Duties: • Applies maturing knowledge of design and production at the product or channel level. • Resolves design and/or technical issues. Serves as a resource to less experienced team members on escalated issues of a routine nature. • Contributes to project scope definition, scheduling, and budget objectives. Provides input in determining design deliverables, developing work breakdown structures and schedules, and estimating costs and resource requirements. • Builds relationships with the business, project delivery and associated design and development points of contact. May serve as a design point of contact for user interface projects. • Participates in improvement and development initiatives conforming to published web standards.

Software Developer & Integrator Mid.

Software Developer & Integrator Mid. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development life cycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 4+ years of work experience in the Information Technology • 4+ years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s)-i.e., Business Intelligence, Mobile, Web, Java etc. • Independently installs, customizes and integrates commercial software packages. Facilitates root cause analysis of system issues. Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. May serve as the subject matter expert on development techniques. • Partners with experienced team members to develop accurate work estimates on work packages. • May serve as a mentor on procedural matters to less experienced internal and third party team members. May assist experienced team members with the delegation of work packages. Preferred: • 2+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.

Cyber Security Dev Ops Eng Jr

Mission Statement As a Cyber Security DevOps Engineer, you will play a major role in supporting the visions of Cyber Security Operations via development, integration, and support of USAA business systems. You will be part of a team that implements cutting edge IT solutions including vendor software, appliances, and custom-built software. Configuration, customization, and integration with other internally- or externally-hosted systems will also be required. You will be responsible for the applications supporting USAA’s Cyber Security Operations portfolio and the development of the next generation of USAA platforms. Responsibilities • Integrate third-party products with internal systems as well as support and upgrade implemented systems • Develop, configure, and customize software • Integrate data, and design data workflows • Define and implement solutions that improve internal business processes • Translate business requirements into technical feature solutions • Implement front-end (web, mobile) and back-end services that automate business processes and/or solve business needs • Test documentation/execution; issue identification and resolution • Develop in collaboration with geographically dispersed teams • Facilitate root cause analysis of system issues to minimize impact and future occurrences. • Identify and create solutions to improve system performance and availability. Qualifications Minimum qualifications: • Experience developing in one or more of the following in an Enterprise environment: Java, JavaScript, Python, Linux Shell or PowerShell • Experience with Google Cloud Platform • Experience with an Agile methodology (Scrum, SAFe, KanBan) in multiple full system implementation life cycles (analyze, design, build, test, implement, support) • Experience with source/version control systems: For example, Gitlab, Github, RTC • Experience creating system requirements, design, analysis, coding, testing and root cause analysis of complex system functionality across multiple platforms • Experience in using data interchange formats such as XML, JSON, or CSV • Experience in delivering IT solutions with the following principles imbedded: reliability, reusability, supportability, usability, scalability, security • Experience in implementing, customizing and integrating third-party applications • Experience using file transport protocols such as: FTP, SFTP, or SCP • Familiarity with micro-service architectures • Familiarity with container-based application creation and deployment • Familiarity with authentication and authorization security protocols: Kerberos, SAML, or SSO • Familiarity of multi-data center deployments (public or private) Preferred qualifications: • Experience in implementing and/or using ForgeRock Access and Identity Management product suite, or ForgeRock product suite • Knowledge of authentication and authorization security protocols: Kerberos, SAML, SSO • Experience with ForgeRock implementation and resolution for the issues that come up during such implementation. • Integration and customization of ForgeRock tools i.e use of scripting to write connectors etc for Windows/Unix platforms. • Good understanding of Privileged Account Management • Experience with Java/J2EE • Experience with Active Directory administration. Windows authentication and Linux administration. • Experience with openshift platform and containers Additional Notes: Looking to fill five positions for a new department as follows: • SDI II - 3+ years of experience in above area; • SDI I - 5 plus years in above areas; • SDI Senior - 7 plus years of experience in FR, cloud and security area

Cyber Security Dev Ops Eng Mid

Mission Statement As a Cyber Security DevOps Engineer, you will play a major role in supporting the visions of Cyber Security Operations via development, integration, and support of USAA business systems. You will be part of a team that implements cutting edge IT solutions including vendor software, appliances, and custom-built software. Configuration, customization, and integration with other internally- or externally-hosted systems will also be required. You will be responsible for the applications supporting USAA’s Cyber Security Operations portfolio and the development of the next generation of USAA platforms. Responsibilities • Integrate third-party products with internal systems as well as support and upgrade implemented systems • Develop, configure, and customize software • Integrate data, and design data workflows • Define and implement solutions that improve internal business processes • Translate business requirements into technical feature solutions • Implement front-end (web, mobile) and back-end services that automate business processes and/or solve business needs • Test documentation/execution; issue identification and resolution • Develop in collaboration with geographically dispersed teams • Facilitate root cause analysis of system issues to minimize impact and future occurrences. • Identify and create solutions to improve system performance and availability. Qualifications Minimum qualifications: • Experience developing in one or more of the following in an Enterprise environment: Java, JavaScript, Python, Linux Shell or PowerShell • Experience with Google Cloud Platform • Experience with an Agile methodology (Scrum, SAFe, KanBan) in multiple full system implementation life cycles (analyze, design, build, test, implement, support) • Experience with source/version control systems: For example, Gitlab, Github, RTC • Experience creating system requirements, design, analysis, coding, testing and root cause analysis of complex system functionality across multiple platforms • Experience in using data interchange formats such as XML, JSON, or CSV • Experience in delivering IT solutions with the following principles imbedded: reliability, reusability, supportability, usability, scalability, security • Experience in implementing, customizing and integrating third-party applications • Experience using file transport protocols such as: FTP, SFTP, or SCP • Familiarity with micro-service architectures • Familiarity with container-based application creation and deployment • Familiarity with authentication and authorization security protocols: Kerberos, SAML, or SSO • Familiarity of multi-data center deployments (public or private) Preferred qualifications: • Experience in implementing and/or using ForgeRock Access and Identity Management product suite, or ForgeRock product suite • Knowledge of authentication and authorization security protocols: Kerberos, SAML, SSO • Experience with ForgeRock implementation and resolution for the issues that come up during such implementation. • Integration and customization of ForgeRock tools i.e use of scripting to write connectors etc for Windows/Unix platforms. • Good understanding of Privileged Account Management • Experience with Java/J2EE • Experience with Active Directory administration. Windows authentication and Linux administration. • Experience with openshift platform and containers Additional Notes: Looking to fill five positions for a new department as follows: • SDI II - 3+ years of experience in above area; • SDI I - 5 plus years in above areas; • SDI Senior - 7 plus years of experience in FR, cloud and security area

Cyber Security Dev Ops Eng Sr.

Mission Statement As a Cyber Security DevOps Engineer, you will play a major role in supporting the visions of Cyber Security Operations via development, integration, and support of USAA business systems. You will be part of a team that implements cutting edge IT solutions including vendor software, appliances, and custom-built software. Configuration, customization, and integration with other internally- or externally-hosted systems will also be required. You will be responsible for the applications supporting USAA’s Cyber Security Operations portfolio and the development of the next generation of USAA platforms. Responsibilities • Integrate third-party products with internal systems as well as support and upgrade implemented systems • Develop, configure, and customize software • Integrate data, and design data workflows • Define and implement solutions that improve internal business processes • Translate business requirements into technical feature solutions • Implement front-end (web, mobile) and back-end services that automate business processes and/or solve business needs • Test documentation/execution; issue identification and resolution • Develop in collaboration with geographically dispersed teams • Facilitate root cause analysis of system issues to minimize impact and future occurrences. • Identify and create solutions to improve system performance and availability. Qualifications Minimum qualifications: • Experience developing in one or more of the following in an Enterprise environment: Java, JavaScript, Python, Linux Shell or PowerShell • Experience with Google Cloud Platform • Experience with an Agile methodology (Scrum, SAFe, KanBan) in multiple full system implementation life cycles (analyze, design, build, test, implement, support) • Experience with source/version control systems: For example, Gitlab, Github, RTC • Experience creating system requirements, design, analysis, coding, testing and root cause analysis of complex system functionality across multiple platforms • Experience in using data interchange formats such as XML, JSON, or CSV • Experience in delivering IT solutions with the following principles imbedded: reliability, reusability, supportability, usability, scalability, security • Experience in implementing, customizing and integrating third-party applications • Experience using file transport protocols such as: FTP, SFTP, or SCP • Familiarity with micro-service architectures • Familiarity with container-based application creation and deployment • Familiarity with authentication and authorization security protocols: Kerberos, SAML, or SSO • Familiarity of multi-data center deployments (public or private) Preferred qualifications: • Experience in implementing and/or using ForgeRock Access and Identity Management product suite, or ForgeRock product suite • Knowledge of authentication and authorization security protocols: Kerberos, SAML, SSO • Experience with ForgeRock implementation and resolution for the issues that come up during such implementation. • Integration and customization of ForgeRock tools i.e use of scripting to write connectors etc for Windows/Unix platforms. • Good understanding of Privileged Account Management • Experience with Java/J2EE • Experience with Active Directory administration. Windows authentication and Linux administration. • Experience with openshift platform and containers Additional Notes: Looking to fill five positions for a new department as follows: • SDI II - 3+ years of experience in above area; • SDI I - 5 plus years in above areas; • SDI Senior - 7 plus years of experience in FR, cloud and security area

Computer Systems Engineer Mid

Computer Systems Engineer Mid Job Role: Plans installs, integrates and validates moderately complex systems software and hardware solutions following with guidance from others. Acquires and applies maturing knowledge of the business, its products, and processes. Participates in the development and implementation of team initiatives as a team resource. Resolves issues and identifies appropriate issues for escalation. Performs moderately complex work assignments and problem resolution. Applies learned skills to perform problem resolution across integrated platforms, systems, processes, or channels. Job Overview: 1. Apply technical skills to solve moderately complex problems infrastructure and application performance and availability problems. 2. Expand troubleshooting skills in one domain. 3. Works with experienced team members to conduct root cause analysis of system issues. 4. Uses team tools and processes to achieve team goals under guidance from experienced team members. 5. Perform system monitoring, diagnostic to identify root cause analysis and determine corrective actions. 6. May modify system tools and implement software configuration to run multiple applications. 7. Participate on projects to gain an understanding of a project lifecycle and contributes to the project by conducting research on requested tasks. Minimum Experience: Bachelor’s degree or equivalent work experience, 2+ years relevant business support and/or general information technology support experience, Basic knowledge of systems administration and/or systems programming skills, Basic knowledge of Websphere, Unix, Windows Server, Desktop OS internals or Mainframe domains. Preferred Requirements: Apple Certified Unix Scripting Absolute Manage Certified Familiar with distribution processes Packaging experience Windows server experience iRapp Server Experience

Computer Systems Engineer Sr.

Computer Systems Engineer Sr. Job Role: Independently plans installs, integrates and validates systems software and hardware solutions. Manages technical change implementation across environments. Acquires and applies broad knowledge of the business, its products, and processes. Resolves issues of and navigates obstacles to deliver work product. Serves as a resource to less experienced team members on escalated issues of a routine nature. Participates in the evaluation, development, implementation, integration and administration of internal and external business solutions that meet customer needs. Job Overview: 1. Consistently applies learned processes, procedures and workflows to include however not limited to the software and/or hardware environments in one domain. 2. Generates new solutions leveraging competent skills and knowledge. 3. Solve complex infrastructure and application problems independently. 4. Considered fully qualified in one domain. May serve as a mentor to junior team members. 5. May be a subject matter expert in one or more specializations within a domain. 6. Utilizes troubleshooting techniques to determine problem root cause and apply knowledge of operational infrastructure to determine business impact. 7. Perform system monitoring, daily check, diagnostic and corrective action, complex root cause analysis and implement corrective measures to prevent future service interruptions. 8. Configures, maintains and monitors systems infrastructure to enhance availability, improve performance, and ensure adequate capacity. Minimum Experience: Bachelors degree or equivalent work experience, 4+ years relevant business support and/or general information technology support experience, Working knowledge of systems administration and/or systems programming skills, Working knowledge of Websphere, Unix, Windows Server, Desktop OS internals or Mainframe domains. Preferred Requirements: Apple Certified Unix Scripting Absolute Manage Certified Familiar with distribution processes Packaging experience Windows server experience iRapp Server Experience

UI/UX Designer Mid.

UI Designer Mid. Contributes to the development and refinement of the user experience. Under minimal supervision, performs moderately complex to complex work assignments and problem resolution across systems, processes, or channels. Performs multiple roles (team member, team co-leader) in the delivery of user interface solutions. All duties pertain to both the designer and producer career paths. Minimum Requirements: • Bachelor's degree in Fine Arts related field (or equivalent experience) • 4+ years relevant design experience • Working knowledge of web technology platforms, applications, and standards; working knowledge of design concepts. Requirements: • Photoshop and other industry-standard design tools • CSS, XHTML and JavaScript • Full proficiency with graphic design software such as Adobe Photoshop Job Duties: • Applies maturing knowledge of design and production at the product or channel level. • Resolves design and/or technical issues. Serves as a resource to less experienced team members on escalated issues of a routine nature. • Contributes to project scope definition, scheduling, and budget objectives. Provides input in determining design deliverables, developing work breakdown structures and schedules, and estimating costs and resource requirements. • Builds relationships with the business, project delivery and associated design and development points of contact. May serve as a design point of contact for user interface projects. • Participates in improvement and development initiatives conforming to published web standards.

UI/UX Designer Sr.

Senior UX Designer This individual will be responsible for driving product success through improving the usability of Member Communications and Digital Assistive environments in collaboration with other Chief Design Office (CDO) design teams, Product Management and Engineering. They will also thrive in a work environment that requires strong problem-solving skills and independent self-direction, paired with clear communication and team collaboration. The ideal candidate will be responsible for product design areas including mobile and dot.com user interfaces, interaction design, user testing, and member-facing experiences for products. This involves application of HCD best practices and tools to translate user needs, business objectives, and leveraging of UX/UI design into world-class desirable, valuable, feasible user experiences. ESSENTIAL DUTIES & RESPONSIBILITIES • Create journey maps, click paths, user flows, detailed wireframes, and interactive, responsive prototypes to effectively communicate the user experience, user interface elements, and deliver user test validation. • Work closely with product management to validate requirements, and Design Language System (DLS) to create formal UX assets and documentation. • Collaborate in usability reviews of applications and produce artifacts of varying fidelity and prototypes for online usability tests (Userzoom.com, etc.). • Work with Product Management to define the user model and interface for new and updated mobile and dot.com features and functionality. • Lead efforts to understand user needs leveraging heuristic reviews, web analytics and competitor evaluations to create forward-looking, usable, and best-in-class new products. • Develop and present user experience recommendations to stakeholders. • Represent and advocate for the user-centered perspective and serve as a resource throughout the organization by answering questions, facilitating decisions, sharing opinions and perspectives and suggesting new and innovative ideas. • Design and drive implementation of new user-interfaces and improve the customer experience. • Work with development teams to ensure that the solution is accurately translated. • Maintain an up-to-date understanding of new technologies and best practices in mobile and dot.com navigation, browsers, information architecture and usability. • Drive and collaborate with DLS teams to produce and maintain standards in Pattern and Component Libraries. KNOWLEDGE, SKILLS & ABILITIES • Able to work independently and in teams. • Able to organize and prioritize work; manage projects from brief to delivery. • Able to work on multiple projects and consistently deliver work on deadline. • Able to manage personal time and attention. • Experience managing to multiple perspectives; desire to understand other people’s passions, experiences, and feelings. • 5-7+ years of solid, on-the-job experience as a Researcher, Interaction or UX Designer delivering eCommerce and/or complex transactional mobile and web-based experiences. • Candidates must be versed in user-centered design methods and techniques, with proven ability to understand target users and deliver appropriate experiences. • Must understand design constraints such as browser capabilities, media types, platform differences, and operating systems. • Experience designing UIs for mobile and email applications (iOS, Android, Google, etc.). • Quick learner with exceptional organizational and prioritization skills to deliver on multiple projects simultaneously. • Highly motivated, engaging, able to work effectively within a team environment, and will stretch to deliver results on time. • Excellent written and verbal communication skills, interpersonal skills, management skills with a strong attention to detail. • Understanding of User Testing methods, tools and techniques. • Understanding of test methodologies such as card sorting, A/B, charrettes, facilitated brainstorming, moderated focus groups, heuristic evaluation, 1:1 interviews, participatory design sessions, web-based surveys etc. • Demonstrated expertise of working fluently in standard applications (for Mac), including Adobe CS, Sketch (including Measure, PDF Export, Stark plug-ins), InVision, MS Office suite, including Word, PowerPoint, etc. • Experience in and practice of ADA, 508, and W3C (AA) compliance standards and best practices • Bachelor's degree required in design-related discipline: Interaction, Information or Interface design; HCI; Design Planning; Graphic Design; or Communications; Computer Science DESIRED SKILLS • Experience managing multiple expectations and/or leading cross-discipline team(s) • Experience using responsive frameworks and mobile view-ports • Familiarity with CSS, HTML, JavaScript, etc. for prototyping, etc.

Full Stack Developer - Mid Level

Full Stack Developer - Mid Level Purpose of Job: Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our workforce and over 90% of member interactions. PRIMARY RESPONSIBILITIES You will lead all phases of front end development providing innovative solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and code applications, and customize commercial software packages. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • AND, 2+ years of software development experience utilizing one or more of these full-stack development languages (Java J2EE, JavaScript, React, Angular, CSS3, or HTML5) with experience in Java J2EE PREFERRED • At least 2 years experience in JavaScript, JavaScript Frameworks such as React or Angular, CSS3, and HTML5 • At least 2 years experience in Java J2EE and Web Services (Restful and SOAP) • Proficient understanding of code versioning tools, such as GIT • Understanding of cross-browser compatibility issues • Experience working in an Agile development environment • Experience developing responsive applications • Experience with one or more of the following technologies: Wicket, XML and JSON

Quality Assurance Manager with Performance Testing Skills

Quality Assurance Manager with Performance Testing Skills Minimum Requirements: • Mercury LoadRunner Experience • Proven Automation project experience • Proven Performance Testing experience • Experience with Unix and J2EE application servers • Ability to work quickly in a team environment Preferred Requirements: • Resource with technical systems aptitude or business background working with one or more of the following: • Property and casualty insurance (e.g. auto insurance, homeowners insurance) • Banking (e.g. credit cards, loans, checking and savings) • Investments (e.g. mutual funds, brokerage) • Life insurance and annuities • Servers, networks, and databases • Customer Relationship Management portals Job Duties: • Developed Test Cases and Conditions. This task will include, but will not be limited to the following: • Documented conditions. • Documented test cases. • Documented expected results. • Prepared Test Data This task will include, but may not be limited to the following: • Identification of data needed for system testing based on test cases • Manipulation of data to meet needs of test cases • Prepared data mapped to test cases • Executed Test Cases and Documented Results. This task will include, but will not be limited to the following: • Execution of test cases for integration testing and system testing • Execution results with differences noted • Defects discovered during test execution logged into appropriate tool(s) as prescribed. • Defect resolution logged as appropriate • Documented defects in identified change management tool • Documented Pass/Fail results in specified tool • Testing Estimates. This task will include, but may not be limited to the following: • Create testing activity estimates for all project life cycle phases • Coordinate estimates with IT Lead • Integrating estimates with Project Control Analyst • Planning This task will include, but may not be limited to the following: • Create High Level Test Plan • Create Final Test Plan • System Test Execution Tasks This task will include, but may not be limited to the following: • Test Execution Status • Completed and configured testing environment • Coordinated test environment builds and code fixes • Coordinated Performance and Regression testing activities • Test Plan progression and integration with Master EPMS Schedule • Defect Management Tasks This task will include, but may not be limited to the following: • Schedule and conduct defect meetings • Coordinate defect fixes • Prepare and report defect metrics to project team • Quality Assurance Tasks Testing measurements to include: • Defect ratios are within identified parameters. • Pareto and Fishbone charts communicating test results and root-cause analysis • Time Metrics Chart, Metrics Chart, Productivity Metrics Chart, Quality Metrics Chart • Test Project reporting: Status Reporting for all testing tasks for each project supported to include: • Progress Against Plan • Test Results • Defect Tracking Results • Testing Dashboards • Test Plan Tasks. This task contains the artifacts and information required to populate company’s Test Planning documents. Included in this task: • Automated Scripts • Data Documentation • Updated performance testing plan • Walk-through of business flows, service level objectives. • Test Execution Tasks: • Automated test scripts in LoadRunner. • Updated Test Case reports from Mercury Test Director. • Signoff of Performance Test Entry criteria. • Analysis Tasks: • Updated Defect reports and written status reports on defects related to performance test phase. • Updated tuning recommendations via testing results documentation • Test Exit Tasks: • Exit meetings conducted and test exit criteria completion noted. • Formal Exit documentation prepared with each test.

UX Designer Sr

Senior UX Designer This individual will be responsible for driving product success through improving the usability of company’s Member Communications and Digital Assistive environments in collaboration with other Chief Design Office (CDO) design teams, Product Management and Engineering. They will also thrive in a work environment that requires strong problem-solving skills and independent self-direction, paired with clear communication and team collaboration. The ideal candidate will be responsible for product design areas including mobile and dot.com user interfaces, interaction design, user testing, and member-facing experiences for company products. This involves application of HCD best practices and tools to translate user needs, business objectives, and leveraging of UX/UI design into world-class desirable, valuable, feasible user experiences. ESSENTIAL DUTIES & RESPONSIBILITIES • Create journey maps, click paths, user flows, detailed wireframes, and interactive, responsive prototypes to effectively communicate the user experience, user interface elements, and deliver user test validation. • Work closely with product management to validate requirements, and company’s Design Language System (DLS) to create formal UX assets and documentation. • Collaborate in usability reviews of applications and produce artifacts of varying fidelity and prototypes for online usability tests (Userzoom.com, etc.). • Work with Product Management to define the user model and interface for new and updated mobile and dot.com features and functionality. • Lead efforts to understand user needs leveraging heuristic reviews, web analytics and competitor evaluations to create forward-looking, usable, and best-in-class new products. • Develop and present user experience recommendations to stakeholders. • Represent and advocate for the user-centered perspective and serve as a resource throughout the organization by answering questions, facilitating decisions, sharing opinions and perspectives and suggesting new and innovative ideas. • Design and drive implementation of new user-interfaces and improve the customer experience. • Work with development teams to ensure that the solution is accurately translated. • Maintain an up-to-date understanding of new technologies and best practices in mobile and dot.com navigation, browsers, information architecture and usability. • Drive and collaborate with DLS teams to produce and maintain standards in Pattern and Component Libraries. KNOWLEDGE, SKILLS & ABILITIES • Able to work independently and in teams. • Able to organize and prioritize work; manage projects from brief to delivery. • Able to work on multiple projects and consistently deliver work on deadline. • Able to manage personal time and attention. • Experience managing to multiple perspectives; desire to understand other people’s passions, experiences, and feelings. • 5-7+ years of solid, on-the-job experience as a Researcher, Interaction or UX Designer delivering eCommerce and/or complex transactional mobile and web-based experiences. • Candidates must be versed in user-centered design methods and techniques, with proven ability to understand target users and deliver appropriate experiences. • Must understand design constraints such as browser capabilities, media types, platform differences, and operating systems. • Experience designing UIs for mobile and email applications (iOS, Android, Google, etc.). • Quick learner with exceptional organizational and prioritization skills to deliver on multiple projects simultaneously. • Highly motivated, engaging, able to work effectively within a team environment, and will stretch to deliver results on time. • Excellent written and verbal communication skills, interpersonal skills, management skills with a strong attention to detail. • Understanding of User Testing methods, tools and techniques. • Understanding of test methodologies such as card sorting, A/B, charrettes, facilitated brainstorming, moderated focus groups, heuristic evaluation, 1:1 interviews, participatory design sessions, web-based surveys etc. • Demonstrated expertise of working fluently in standard applications (for Mac), including Adobe CS, Sketch (including Measure, PDF Export, Stark plug-ins), InVision, MS Office suite, including Word, PowerPoint, etc. • Experience in and practice of ADA, 508, and W3C (AA) compliance standards and best practices • Bachelor's degree required in design-related discipline: Interaction, Information or Interface design; HCI; Design Planning; Graphic Design; or Communications; Computer Science DESIRED SKILLS • Experience managing multiple expectations and/or leading cross-discipline team(s) • Experience using responsive frameworks and mobile view-ports • Familiarity with CSS, HTML, JavaScript, etc. for prototyping, etc.

UX Designer Sr

Senior UX Designer This individual will be responsible for driving product success through improving the usability of company’s Member Communications and Digital Assistive environments in collaboration with other Chief Design Office (CDO) design teams, Product Management and Engineering. They will also thrive in a work environment that requires strong problem-solving skills and independent self-direction, paired with clear communication and team collaboration. The ideal candidate will be responsible for product design areas including mobile and dot.com user interfaces, interaction design, user testing, and member-facing experiences for company products. This involves application of HCD best practices and tools to translate user needs, business objectives, and leveraging of UX/UI design into world-class desirable, valuable, feasible user experiences. ESSENTIAL DUTIES & RESPONSIBILITIES • Create journey maps, click paths, user flows, detailed wireframes, and interactive, responsive prototypes to effectively communicate the user experience, user interface elements, and deliver user test validation. • Work closely with product management to validate requirements, and company's Design Language System (DLS) to create formal UX assets and documentation. • Collaborate in usability reviews of applications and produce artifacts of varying fidelity and prototypes for online usability tests (Userzoom.com, etc.). • Work with Product Management to define the user model and interface for new and updated mobile and dot.com features and functionality. • Lead efforts to understand user needs leveraging heuristic reviews, web analytics and competitor evaluations to create forward-looking, usable, and best-in-class new products. • Develop and present user experience recommendations to stakeholders. • Represent and advocate for the user-centered perspective and serve as a resource throughout the organization by answering questions, facilitating decisions, sharing opinions and perspectives and suggesting new and innovative ideas. • Design and drive implementation of new user-interfaces and improve the customer experience. • Work with development teams to ensure that the solution is accurately translated. • Maintain an up-to-date understanding of new technologies and best practices in mobile and dot.com navigation, browsers, information architecture and usability. • Drive and collaborate with DLS teams to produce and maintain standards in Pattern and Component Libraries. KNOWLEDGE, SKILLS & ABILITIES • Able to work independently and in teams. • Able to organize and prioritize work; manage projects from brief to delivery. • Able to work on multiple projects and consistently deliver work on deadline. • Able to manage personal time and attention. • Experience managing to multiple perspectives; desire to understand other people’s passions, experiences, and feelings. • 5-7+ years of solid, on-the-job experience as a Researcher, Interaction or UX Designer delivering eCommerce and/or complex transactional mobile and web-based experiences. • Candidates must be versed in user-centered design methods and techniques, with proven ability to understand target users and deliver appropriate experiences. • Must understand design constraints such as browser capabilities, media types, platform differences, and operating systems. • Experience designing UIs for mobile and email applications (iOS, Android, Google, etc.). • Quick learner with exceptional organizational and prioritization skills to deliver on multiple projects simultaneously. • Highly motivated, engaging, able to work effectively within a team environment, and will stretch to deliver results on time. • Excellent written and verbal communication skills, interpersonal skills, management skills with a strong attention to detail. • Understanding of User Testing methods, tools and techniques. • Understanding of test methodologies such as card sorting, A/B, charrettes, facilitated brainstorming, moderated focus groups, heuristic evaluation, 1:1 interviews, participatory design sessions, web-based surveys etc. • Demonstrated expertise of working fluently in standard applications (for Mac), including Adobe CS, Sketch (including Measure, PDF Export, Stark plug-ins), InVision, MS Office suite, including Word, PowerPoint, etc. • Experience in and practice of ADA, 508, and W3C (AA) compliance standards and best practices • Bachelor's degree required in design-related discipline: Interaction, Information or Interface design; HCI; Design Planning; Graphic Design; or Communications; Computer Science DESIRED SKILLS • Experience managing multiple expectations and/or leading cross-discipline team(s) • Experience using responsive frameworks and mobile view-ports • Familiarity with CSS, HTML, JavaScript, etc. for prototyping, etc.

UI/UX Designer Mid

UI Designer Mid. Contributes to the development and refinement of the user experience. Under minimal supervision, performs moderately complex to complex work assignments and problem resolution across systems, processes, or channels. Performs multiple roles (team member, team co-leader) in the delivery of user interface solutions. All duties pertain to both the designer and producer career paths. Minimum Requirements: • Bachelor's degree in Fine Arts related field (or equivalent experience) • 4+ years relevant design experience • Working knowledge of web technology platforms, applications, and standards; working knowledge of design concepts. Requirements: • Photoshop and other industry-standard design tools • CSS, XHTML and JavaScript • Full proficiency with graphic design software such as Adobe Photoshop Job Duties: • Applies maturing knowledge of design and production at the product or channel level. • Resolves design and/or technical issues. Serves as a resource to less experienced team members on escalated issues of a routine nature. • Contributes to project scope definition, scheduling, and budget objectives. Provides input in determining design deliverables, developing work breakdown structures and schedules, and estimating costs and resource requirements. • Builds relationships with the business, project delivery and associated design and development points of contact. May serve as a design point of contact for user interface projects. • Participates in improvement and development initiatives conforming to published web standards.

Software Developer & Integrator Sr.

Software Developer & Integrator Sr. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 6+ years of work experience in the Information Technology • Utilizing technical expertise; Creates system requirements, performs design and analysis, and coding and unit testing of complex to highly complex system functionality and/or defect correction across multiple platforms. Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Provides functional and/or technical guidance in evaluating applications systems or evaluating requests for proposals. Coordinates changes and influences and prioritizes tasks with business or technical departments. • Analyzes and influences technical, system, and/or user requirements. Identifies and creates solutions to improve system performance and availability. Facilitates root cause analysis of system issues to minimize impact and future occurrences. • Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements design and code reviews. Typically serves as a resource to the business. • Develops accurate estimates on work packages and ensures the accuracy of estimates developed by less experienced internal and third party team members. Analyzes and designs specifications for less experienced internal and third party team members to execute. Acts as a technical resource throughout the development life cycle. May also actively contribute to the technical and soft skills development of team members. • Assists team leads and management with delegation of technical work packages to cross-functional and third party team members for execution through the full development life cycle. Keeps management appropriately informed of progress and issues. • Coordinates system application transition from development teams to maintenance and production teams, and/or constructs and implements necessary controls to assure system/application traceability. Preferred: • 4+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.

Full Stack Developer Mid

Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both our workforce and over 90% of member interactions. PRIMARY RESPONSIBILITIES You will lead all phases of front end development providing innovative solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and code applications, and customize commercial software packages. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT Mid - 2+ years / SR - 4 + years of software development experience utilizing one or more of these full-stack development languages (Java J2EE, JavaScript, React, Angular, CSS3, or HTML5) with experience in Java J2EE PREFERRED Mid - 2 + years SR - 4 + years • JavaScript, JavaScript Frameworks such as React or Angular, CSS3, and HTML5 • Java J2EE and Web Services (Restful and SOAP) • Proficient understanding of code versioning tools, such as GIT • Understanding of cross-browser compatibility issues • Experience working in an Agile development environment • Experience developing responsive applications • Experience with one or more of the following technologies: Wicket, XML and JSON

Full Stack Developer Mid

Full Stack Developers create consistent user experiences for our members and employees across a diverse range of digital products and delivery platforms. Full Stack Developers at company should expect to be part of an integrated team that provide solutions using design, front-end and REST services. Ideal Full Stack Developers have deep knowledge in front-end technologies as well as core Java experience and ability to span application tiers when necessary. Full Stack Developers work in a challenging, fast-paced, agile environments to deliver the web and mobile applications that support both company workforce and over 90% of company member interactions. PRIMARY RESPONSIBILITIES You will lead all phases of front end development providing innovative solutions for both internal employees and external member-facing projects. You will lead experienced team members and work closely with business clients and UI designers to analyze user requirements, design and code applications, and customize commercial software packages. MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors, or 4+ years of equivalent work experience in IT • AND, 6+ years of software development experience utilizing one or more of these full-stack development languages (Java J2EE, JavaScript, React, Angular, CSS3, or HTML5) with at least 2 of those years in Java J2EE PREFERRED • At least 4 years experience in JavaScript, JavaScript Frameworks such as React or Angular, CSS3, and HTML5 • At least 4 years experience in Java J2EE and Web Services (Restful and SOAP) • Understanding of cross-browser compatibility issues • Experience working in an Agile development environment • Experience developing responsive applications • Experience with one or more of the following technologies: Wicket, XML and JSON

Service Designer

SERVICE DESIGNER DESCRIPTION The ideal candidate would have specific experience in Service Design, Design Research and Synthesis, and Process Engineering, specifically Process and Value Stream Mapping and Root Cause Analysis. This person will be part of a team that works on enterprise-wide transformation projects and will participate in all aspects of user research. We are looking for a Service Designer with strong Design Research skills with demonstrated ability to tackle the problems from a holistic view, taking into account the extensive back and front stage systems and processes of how a company works to deliver on customer experience, as well as organizational and behavioral considerations. A strong Service Designer who embraces this holistic way of working and thinking would be an excellent fit! The ideal candidate would be expected to: • Lead user research efforts from planning to implementation, translate user needs into practical business applications, identify and design new cross channel product and service opportunities. • Facilitate all aspects of Design Research program, conduct qualitative and quantitative research, map and analyze research data, and synthesize insights. • Be primarily responsible for designing, conducting, analyzing, and reporting on user-centered design research, including identification of user needs and goals, task and workflow modeling, ethnography and behavioral archetype development as well journey and empathy mapping and rapid iterative prototyping and testing. • Support all stages of Service Design program development, from the analysis of current state of services from user’s and organization’s stand points to identification of opportunities for improvement, and their translation into business priorities. • Facilitate systems, process and value-stream mapping efforts for the existing supporting system of a service and design targeted improvements to that system to accommodate the new service - both digital and process based. • Support the development of Service Blueprint, including facilitation of highly collaborative design workshops with business and technology partners. • Collaborate with business and technology partners through all stages of Service Design program implementation. • Facilitate the creation and rapid iteration of service prototypes in an Agile environment. Some of the day-to-day activities of the role would include: • Apply research to experience and service design, consult on advanced understanding of user centered design and user research methodologies. • Lead highly collaborative design workshops and requirements gathering sessions with business and technology partners. • Conduct generative and exploratory research both online and in the field and provide recommendations for improvement. • Perform user testing and analysis of internal and external applications, products and services. • Plan, conduct and synthesize generative and evaluative research using standard methodologies. • Work with the design and technology teams to assess and modify products and services. • Work with business partners and subject matter experts to gather and validate business requirements. • Coordinate with multiple product and service teams in the enterprise environment. • Practice experience and service design and educate non-practitioners. • Gather and apply analytical rigor to design artifacts. Required Experience: • Client-side experience working with complex organizations, financial services industry experience is a plus. • Has experience in developing recruitment criteria for research. • Is comfortable facilitating both a 1:1 session and a 20+ stakeholder work session - whatever the need is based on the project phase. • Is comfortable synthesizing generative and exploratory design research with a team. • Has the ability to turn research findings into a compelling narrative to share with stakeholders. • Is comfortable with or wants to learn how to get stakeholder buy-in to do research and implement service and experience design programs. • Is able to navigate a transforming enterprise that is experiencing rapid cultural change. • Is expecting to coordinate with multiple product and service teams in the enterprise environment. • Has equal amounts of desire to practice AND educate non-practitioners. • Is comfortable with or wants to learn how to add analytical rigor to design artifacts. Soft Skills: • Collaborative • Communicator, story teller • Strong Facilitator • Strong interviewer • Self-starter • Organized & Analytical (huge volumes of data) • Improvisation & Adaptability (handling pressure, changing priorities) • Strong project management and planning background • High standards of quality • Welcomes the constructive criticism of their work and is able to constructively review the work of others • Professional (presenting themselves to partners and senior executives) • Quick & avid learner

Service Desk & Remote SSR

Service Desk & Remote SSR JOB SUMMARY: Provide technical support for client employees and problem solving for specific segments of client systems or software. JOB DUITIES: • Provides first point of contact for inquires submitted via telephone, or click to chat. • Under direct supervision, simulates or recreates customer problems to resolve user operating difficulties. • Discusses problems or inquiries with other department personnel and offers technical assistance and insures proper handling and follow-up. • Communicates customer suggestions for enhancements and insures proper handling and follow-up. • Utilize Knowledge Base and Incident tracking system per established SOP. • Documents problems and corrective procedures. • Assist other technical support and development personnel to determine problem solutions. • Keep peers and management informed of trends, scheduled, unscheduled outages and delays in support. • Keep customers informed of scheduled and unscheduled down-time events through resolution. • Attends on-going training to achieve level of technical skill needed to solve more problems that are complex. • Promotes and advocates company security policy(s), procedure(s) and awareness programs. • Performs other duties as required. POSITION QUALIFICATIONS: Associate’s degree in computer science or equivalent preferred. JOB RELATED EXPERIENCE/FUNCTIONAL AREA SKILLS/KNOWLEDGE: • One to three years IT Service Desk or similar experience and one to three years Customer Service or similar experience. Must be able to follow established guidelines to accomplish tasks and solve routine problems, referring non-routine matters to management. • Knowledge base focused on job duties and the skills required completing duties, with basic knowledge of the organization in order to answer questions and a basic level of technical skills. Knowledge of specialized or technical terminology related to assigned product lines. Is proficient in troubleshooting computers and related office system tools. Has strong organizational and interpersonal skills. Has good written skills to provide details of issues in the incident form. HOURS: The client maintains a 24X7X365 support center environment. Weekdays, weekends, mornings/evening/overnight, full time or part time. Must have one of the 3: 1. A+ Certification 2. Network + Certification 3. Corresponding Bachelor of Information Systems degree if no certifications have been acquired. Work schedule may vary between these hours: Monday – Friday 6:00am – 7:00pm Be available on-call

Software Developer & Integrator Mid.

Software Developer & Integrator Mid. Job Role: Software Developers and Integrators (SDIs) are engaged in all phases of the software development life cycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs, and interact and sometimes direct third party partners in the achievement of business and technology initiatives. This role is a solid, career-level role where functional and technical proficiency has been obtained, and incumbents display a depth of technical understanding within their respective areas of specialization allowing them to operate independently. Incumbents also display a proficiency that allows them to begin to mentor others (third party and internal resources) on procedural matters. Minimum Experience: • Bachelor’s degree or 4+ years of work experience in the Information Technology • 4+ years of software development experience demonstrating depth of technical understanding within a specific I/T discipline(s)/technology(s)-i.e., Business Intelligence, Mobile, Web, Java etc. • Independently installs, customizes and integrates commercial software packages. Facilitates root cause analysis of system issues. Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Identifies ideas to improve system performance and impact availability. Resolves complex technical design issues. • Creates system documentation/play book(s) and participates as a reviewer and contributor in requirements, design and code reviews. May serve as the subject matter expert on development techniques. • Partners with experienced team members to develop accurate work estimates on work packages. • May serve as a mentor on procedural matters to less experienced internal and third party team members. May assist experienced team members with the delegation of work packages. Preferred: • 2+ years Java, Mobile, and/or Object Oriented programming experience. • Experience with SQL. • Working knowledge of automated testing techniques, methodologies and tools. • Experience using industry standard automation toolsets - i.e. Selenium, Robotium, Cucumber, Calabash, UFT, Perfecto.

Development Product Owner Sr

Sr Development Product Owner: JOB ROLE Represent Enterprise Document Management (EDM) stakeholders to lead, collaborate with and motivate a cross-functional team to elicit, understand, analyze, document, refine and communicate business needs and provide continual business guidance business and/or technical delivery teams that develop, execute and release effective solutions. MINIMUM REQUIREMENTS • Serve as the business requirements expert, engaging and managing the work of subject matter experts from the business. • Provide continual business guidance for the development and execution team(s). • Lead, manage or orchestrate activities for completion and proper documentation of business requirements and validating metrics as appropriate for methodology and Enterprise controls. • Work with the business and IT delivery teams to identify and mitigate risks to include business operational risks. • Escalate issues and develop recommendations for appropriate solutions. • Partner with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an understanding of the needs, measures, and risks & controls for the improvement area. • Serve as direct representative of the business with development and execution team(s), representing/reinforcing EDM’s perspective throughout the product realization cycle. • Work with the business process owners to develop metrics to manage and track benefits, adoption and risks to operations. • Assist with project level plans related to schedule, scope and resources. • Manage, prioritize, and assess the impact of all work items, such as new features, defects, etc., including providing the decision to create, fix or defer at the project level. • Review, and when appropriate, accept and prioritize feedback and new requirements from stakeholders. • Ensure output of development is reviewed and accepted or declined by appropriate stakeholders to ensure specified acceptance criteria have been completed. • Prepare the business for the change and arm them with tactics and metrics for benefits, adoption, and risk. PREFERRED • 2+ years of relevant experience in financial industry document compliance, process improvement, project delivery, business/requirements analysis and change management practices. • Must be able to collaboratively work within multiple evolving development methodologies including iterative Agile and sequential Waterfall projects. • Working knowledge of Microsoft Office products and applicable databases.

Release Train Engineer Mid.

Release Train Engineer Mid. Primary Responsibilities • Facilitates seamless collaboration and maximizes team and program performance by driving continuous improvement across multiple technical and/or non-technical team(s) to ensure rapid and timely delivery of business value (experience, product, and/or service) and achievement of goals. Ensure cross team coordination. For Example: should be an experienced Scrum Master for 1-2 teams or moving into in a Release Train Engineer (RTE) role. • Mentors and coaches teams and program teams and other Scrum Masters in Agile practices and mindset. Fosters a growth mindset and spirit of continuous improvement and learning. • Removes impediments to team or Release Train’s progress whether internal or organizational in nature. When necessary, escalates impediments to facilitate rapid resolution. Supports efforts to resolve systemic impediments that continually block teams within their organization. • Supports and educates product owners and product managers, especially with respect to refining and managing the product backlog and decision making. • Ensures effective communication within and across teams and Programs; schedules and facilitates cross-functional meetings, and ensures appropriate progress tools, information radiators, and reports effectively provide transparency on team’s (or multiple teams’) or Program’s progress/productivity. • Performs risk, issue, and dependency management for the teams and/or program. Also ensures release management practices align to enterprise standards. • Acts as Agile SME to teams, departmental teams, product owners, and management. Participates in Scrum Master community of practice and mentors other Scrum Masters. • For technology related efforts: Understands release-when ready, test-driven development, continuous integration, product demonstration and other technical engineering practices and guides team on leveraging them. • Minimum Requirements • Bachelor's Degree or 4 additional years of related experience beyond the minimum in lieu of a degree. • 4 or more years of relevant experience in process improvement, project management, or business/requirements analysis with at least 2 years as a Scrum Master, 1 year as an RTE, or working in a similar role in a lean or Scrum environment • Advanced knowledge of multiple Agile delivery frameworks • Advanced working knowledge of Microsoft Office products Preferred Requirements • P&C PAS Auto experience • 2 plus years of Release Train Engineer experience • Prior experience in Property & Casualty • Holds SAFe and Scrum Master certifications: o Certified SAFe® Release Train Engineer o Certified SAFe® Program Consultant o Certified SAFe® Advanced Scrum Master

Sales Force Developer

General Development Knowledge • Assist with the gathering of requirements for various development efforts. • Design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). • Provide guidance and best practices in designing and application development specific to the technology being used. • Identify and provide estimates/ recommendations for infrastructure work needed. • Provide best practice recommendations for release planning to include work breakdown and task planning. • Consulting on various related processes, as requested by USAA. • Experience with Agile development methodology SALESFORCE Development • Develop new and/or enhancements to include configuration activities, visual force pages, apex classes, apex triggers, etc in SALESFORCE • Assist with SALESFORCE API integration for applications residing on various platforms (ie linux, cloud, etc) JAVA Development • Develop new and/or enhancements with Java programming, J2EE, Junit • Develop / modify RESTful web services • Experience working with WebSphere

Quality Assurance Manager with Performance Testing Skills

Quality Assurance Manager with Performance Testing Skills Minimum Requirements: • Mercury LoadRunner Experience • Proven Automation project experience • Proven Performance Testing experience • Experience with Unix and J2EE application servers • Ability to work quickly in a team environment Preferred Requirements: • Resource with technical systems aptitude or business background working with one or more of the following: • Property and casualty insurance (e.g. auto insurance, homeowners insurance) • Banking (e.g. credit cards, loans, checking and savings) • Investments (e.g. mutual funds, brokerage) • Life insurance and annuities • Servers, networks, and databases • Customer Relationship Management portals Job Duties: • Developed Test Cases and Conditions. This task will include, but will not be limited to the following: • Documented conditions. • Documented test cases. • Documented expected results. • Prepared Test Data This task will include, but may not be limited to the following: • Identification of data needed for system testing based on test cases • Manipulation of data to meet needs of test cases • Prepared data mapped to test cases • Executed Test Cases and Documented Results. This task will include, but will not be limited to the following: • Execution of test cases for integration testing and system testing • Execution results with differences noted • Defects discovered during test execution logged into appropriate tool(s) as prescribed. • Defect resolution logged as appropriate • Documented defects in identified change management tool • Documented Pass/Fail results in specified tool • Testing Estimates. This task will include, but may not be limited to the following: • Create testing activity estimates for all project life cycle phases • Coordinate estimates with IT Lead • Integrating estimates with Project Control Analyst • Planning This task will include, but may not be limited to the following: • Create High Level Test Plan • Create Final Test Plan • System Test Execution Tasks This task will include, but may not be limited to the following: • Test Execution Status • Completed and configured testing environment • Coordinated test environment builds and code fixes • Coordinated Performance and Regression testing activities • Test Plan progression and integration with Master EPMS Schedule • Defect Management Tasks This task will include, but may not be limited to the following: • Schedule and conduct defect meetings • Coordinate defect fixes • Prepare and report defect metrics to project team • Quality Assurance Tasks Testing measurements to include: • Defect ratios are within identified parameters. • Pareto and Fishbone charts communicating test results and root-cause analysis • Time Metrics Chart, Metrics Chart, Productivity Metrics Chart, Quality Metrics Chart • Test Project reporting: Status Reporting for all testing tasks for each project supported to include: • Progress Against Plan • Test Results • Defect Tracking Results • Testing Dashboards • Test Plan Tasks. This task contains the artifacts and information required to populate company’s Test Planning documents. Included in this task: • Automated Scripts • Data Documentation • Updated performance testing plan • Walk-through of business flows, service level objectives. • Test Execution Tasks: • Automated test scripts in LoadRunner. • Updated Test Case reports from Mercury Test Director. • Signoff of Performance Test Entry criteria. • Analysis Tasks: • Updated Defect reports and written status reports on defects related to performance test phase. • Updated tuning recommendations via testing results documentation • Test Exit Tasks: • Exit meetings conducted and test exit criteria completion noted. • Formal Exit documentation prepared with each test.

Platform Software Engineer - Mid

Platform Software Engineer - API - Mid Level Job USAA Platform Software Engineers create and maintain APIs for our business software applications that our members use. As a Platform Engineer, you are expected to be able to function in a fast-paced environment driving innovation through rapid prototyping and iterative development ensuring quality is built into all solutions leveraging TDD. Your responsibilities will require you to be knowledgeable in API development. You will be a part of teams of developers guiding on engineering and architecture best practices as well as demonstrate the ability to partner and engage with other engineers and architects. You will work closely with business clients and UI designers to analyze user requirements, code applications and customize and/or integrate commercial software packages for both internal employees and external member-facing applications across multiple platforms. As a Platform Engineer, it will be your responsibility to maintain code integrity and quality. PRIMARY RESPONSIBILITIES • With limited guidance performs defect correction (analysis, design, code) on less complex issues and/or codes applications of medium complexity. With guidance begins to install, customize and integrate commercial software packages. Works with more tenured peers to gain understanding of systems while conducting root cause analysis of issues, reviewing new and existing code and/or performing unit testing. • Works with experienced team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing. Learns to create system documentation/play books and attends requirements, design and code reviews. Receives work packages from manager and/or delegates. • Understands and assists in gathering and analyzing customer requirements and may respond to outages following the appropriate processes. • Partners with experienced team members to develop accurate estimates on work packages. May begin to identify issues that impact availability MINIMUM REQUIREMENTS • Bachelor's degree in Computer Science or STEM (Science, Technology, Engineering, Math) majors or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. • AND, 2+ years of software development experience utilizing one or more of these development languages (Java and/or JavaScript) with experience using one of the following REST frameworks: Jersey or RESTEasy PREFERRED • 2+ years in REST frameworks with focus on API development • 1+ years in AGILE methodology • 1+ years’ experience integrating with backend services like JMS, J2C, ORM frameworks (Hibernate, JPA, JDO, etc), JDBC. • Ability to implement container based APIs using a container frameworks OpenShift, Docker, or Kubernetes. • Relational Database design and optimization with Oracle DB2, MySQL, Postgress • Familiar with Gradle, GIT, GitHUB, GITLab, etc. around continuous integration and continuous delivery infrastructure • Experience testing in REST services • Experience in design and develop automated test framework DESIRED CHARACTERISTICS USAA Platform Software Engineers create innovative solutions that impact our members. Collectively, we are: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committed • Exceptionally detail-oriented

UI Producer Mid

Producer I Plans, organizes and manages the design process to deliver quality outputs in timely fashion. Job Description Facilitates the creation of moderately complex design solutions by participating in defining the business and design requirements, working across departments to establish priorities and execute the organization of the design team’s workstreams. Collaborates with key stakeholders to understand business needs. Coordinates approvals with legal, the business and other stakeholders. Clearly articulates the various facets of the issue and leads the team to resolution. Contributes to the alignment of member experiences across projects, programs, products and channels. Builds strong relationships and manage them on team and across departments Conduscts stand ups, planning and retrospective ceremonies Minimum Requirements Bachelor's degree or 4 years design/creative project management Fully proficient understanding project management methods and strategy. Fully proficient with Microsoft Office. Strong understanding and experience using tools like Asana, Jira, Agile Central to manage team workload Grounded in Agile – SCRUM or Kanban (and don’t have to google it) Preferred: • Direct experience herding designer-type cats • Understands the difference between Agile and Waterflow and that Agile isn’t just “faster” • Loves to orchestrate timelines and juggles priorities well • Is a confident ring leader in agile ceremonies • Builds strong rapport across departments and inspires team • Excellent relationship management and communication skills • Familiar with Human-Centered Design practice or can at least Google it and shine on the philosophy • Owns projects successes and failures • Loves team collaboration and can hang with facilitating workshops • Hungers to learn and experience new things and gets jazzed about design sprints • Gets excited about customer research and synthesizing it • Knows your Spirit Animal

UI Designer Mid

UI Designer Mid. Contributes to the development and refinement of the user experience. Under minimal supervision, performs moderately complex to complex work assignments and problem resolution across systems, processes, or channels. Performs multiple roles (team member, team co-leader) in the delivery of user interface solutions. All duties pertain to both the designer and producer career paths. Minimum Requirements: • Bachelor's degree in Fine Arts related field (or equivalent experience) • 4+ years relevant design experience • Working knowledge of web technology platforms, applications, and standards; working knowledge of design concepts. Requirements: • Photoshop and other industry-standard design tools • CSS, XHTML and JavaScript • Full proficiency with graphic design software such as Adobe Photoshop Job Duties: • Applies maturing knowledge of design and production at the product or channel level. • Resolves design and/or technical issues. Serves as a resource to less experienced team members on escalated issues of a routine nature. • Contributes to project scope definition, scheduling, and budget objectives. Provides input in determining design deliverables, developing work breakdown structures and schedules, and estimating costs and resource requirements. • Builds relationships with the business, project delivery and associated design and development points of contact. May serve as a design point of contact for user interface projects. • Participates in improvement and development initiatives conforming to published web standards.

IT Systems Analyst Mid

IT Systems Analyst with Project Management/Scrum Master Experience Job Summary: Provides proficient analytical, business, and technical knowledge related to specific business functions, processes, and applications. Works independently to support IT and business analytics and decision-making processes. Minimum Education: Bachelor’s Degree Required Experience: • 4 or more years of systems analyst experience o Analyzing business and technical information and provides analytical support to business decisions making. o Providing intermediate to complex analysis, supporting the planning and implementation of systems and upgrades, and process changes. • Analyzing discrepancies and system failures. • 2 or more years working in an agile environment • 1 or more years managing project budgets and facilitating development of project plans related to schedule, budget, scope and resources. • Generating reports and creating dashboards that effectively provide transparency on team’s (or multiple teams’) or Program’s progress/productivity. Preferred Experience: • 2 or more years in a Scrum Master role: o Ensuring effective communication within and across teams and Programs; scheduling and facilitating cross-functional meetings. o Facilitating seamless collaboration and maximizing team performance by driving continuous improvement across technical team(s) to ensure rapid and timely delivery of business value (experience, product, and/or service). • 1 or more years managing risks, issues, and dependencies for the teams and/or program. • Collaborating with internal customers to understand business needs and opportunities. • Leading team projects and activities using project management methodology. • Working knowledge of Jira, or similar tools

User Exp Designer Mid

Design Level I – with Design Research depth Job Summary: Executes creating concepts, design, production for graphic user interface needs. Plans and conducts design research activities that inform product design and infuse insights into the work. Works closely with Design Director, design team and key partners to ensure quality output. Job Description: Facilitates and partners with team through the qualitative research process, inspiring a human-centered design approach and outcomes that serve the USAA membership by furthering their financial security. Helps in determining the appropriate research methodologies, design and synthesis of research using insights to define the problem and establish criteria for making informed design decisions. Executes concepts, wireframes and designs of integrated visual solutions. Executes design concepts and/or prototypes for use in usability testing. Applies mature knowledge of design principles; and develops knowledge of business objectives. Collaborates with key stakeholders to ensure all executions fulfill requirements. Ensures compliance with design, brand, legal and/or accessibility standards/requirements, as required. May resolve design and technical issues through an understanding of the business and design principles. Clearly articulates the various facets of the issue and leads the team to resolution. Contributes to the alignment of member experiences across projects, programs, products and channels. Minimum Requirements: • Bachelor's degree or 4 additional years of related design experience. • 4 or more years of experience in advertising or digital design. • 2 or more years of experience with design research activities including planning, moderation, analysis and synthesis, insight translation and communication of findings required. • Fully proficient understanding of marketing/advertising and/or user experience and/or interactive design principles. • Fully proficient skills in Adobe Creative Suite, Sketch & Microsoft Office. • Experience with user testing tools like Usertesting.com, User Zoom, Optimal Workshop. • Experienced with InVision and other prototyping tools. Preferred: • Lover of Human-Centered Design practice • Okay being heavy on product design verses visual design • Knows your Spirit Animal • Stays on top of tech, design trends and is passionate for visual design • Owns projects successes and failures • Loves team collaboration and can hang with facilitating workshops • Hungers to learn and experience new things and gets jazzed about design sprints • Builds strong rapport across departments and inspires team • Strong presentation skills and can confidently defend your work • Gets excited about customer research and synthesizing it • Understands the difference between Agile and Waterflow and that Agile isn’t just “faster”

SaleForce Developer Mid

Salesforce- Developer Mid. Job Summary: Software Developers and Integrators (SDIs) are engaged in all phases of the software development lifecycle which include; gathering and analyzing user/business system requirements, responding to outages and creating application system models. SDIs primary functions are to design, develop, document, test and debug new and existing software systems and/or applications for internal use, perform defect corrections (analysis, design, code). In addition, SDIs participate in design meetings and consult with business clients to refine, test, and debug programs to meet business needs. This role is occupied by those who display expertise within their respective areas of specialization that enable them to lead and influence technical direction with an appropriate awareness of decisions and resulting impacts on business and technical objectives. Incumbents effectively evaluate and analyze situations or problems and are expected to exercise judgment in the selection of methodologies, techniques, and evaluation criteria for achieving objectives and results. In addition; Incumbents have productive and solid working relationships with internal and third party team members and, on behalf of management, delegate technical work package. Job Duites/Responsibilities: • Performs professional duties in support of operations for the functional area assigned. • Applies advanced functional knowledge to produce complex work deliverables in support of departmental initiatives. • Manages broad functional and Enterprise projects and/or participates as a SME project resource on larger initiatives. • Identifies opportunities and facilitates significant improvements to processes and systems. • Performs complex tasks under minimal supervision and has discretion to deviate from established procedures and guidelines. Minimum Requirements: • Bachelor's degree or 4+ years of work experience in the Information Technology field. • 6+ years of software development experience demonstrating depth of technical and functional understanding within specific I/T discipline(s)/technology(s) - i.e., Java. • Experience leading software development teams (internal and/or third party) is required. • Passion to work with Salesforce including general configuration activities and development of visual force pages, apex classes and apex triggers. • Knowledge of Salesforce Preferred: • 4+ years with Salesforce including general configuration activities and development of visual force pages, apex classes and apex triggers. • Working knowledge of Salesforce API integration. • Working knowledge of Salesforce Chatter. • Working knowledge of Salesforce Mobile. • Working knowledge of Salesforce CRM. Desired Characteristics: • Curious and excited by new ideas • Energized by a fast-paced environment • Able to understand and translate business needs into leading-edge technology • Comfortable working as part of a connected team, but self-motivated • Community-focused, dependable and committee • Exceptionally detail-oriented

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